Dropped off my rug over a month ago and have been asking for weeks when it will be ready. My…read moremessages are being read but never responded to. Called and said I'd get a call back but never did. I'm starting to worry my rug has been lost - I don't understand how this place has good reviews.

McGrews was incredibly helpful, efficient, and did a beautiful job! The woman whom I spoke to was…read moreextremely accommodating to a last min emergency carpet clean! We needed a spot clean from a pet stain accident. George was the technician who came to service the carpet He arrived early and was lovely. He completely removed the stain for us on brand new carpet, and we couldn't be happier. Thank you McGrew so much. You were a lifesaver. Definitely recommend this company for not only a beautiful job but lovely employees. Thank you!

I work a few businesses down from Citrus Fresh and every time I passed one of their employees in…read morethe parking lot or on my way to the dumpster, they've always been super friendy. Friendly to the point that it's not hard to tell that they love their job and who they work for. Speaking of management, I've seen owner, Greg working hard and getting dirty almost every day. To me, seeing the owner physically work just as hard as everyone else definitely earns major points in my book. But... Behind every great man is a great woman... I had the pleasure of meeting his wife, Mary who also runs the business and she was the nicest and most thankful person ever. She even had her dog Sadie there. Sadie was a cutie and so sweet. With that said, I have a puppy and unfortunately she urinated on my couch. I did everything to try to clean the cushion. I even spent $250 on a Bissell carpet/ upholstery cleaner. I used many cleaners, including oxy and pet urine specific ones. But nothing worked because the urine was deep inside the cushion. Luckily, I brought my cushion to Carpet Fresh and they literally saved me from buying a new couch. I don't know what their process is, but I do know they injected the cushion in combination with a few other cleaning methods. When I picked up my cushion, it had a pretty heavy citrus scent, but luckily it went away after a few days. So between my cushion no longer smelling like urine and their survice not costing an arm and a leg, I couldn't be happier. Lastly, when I dropped of my cushion, I dealt with Matt. He was extremely knowledgeable and super friendly. He is a great representation of what the company is about. I'm very thankful that I gave Citrus Fresh a chance and I will not hesitate to contact them for all my future carpet/ upholstery and other cleaning needs.

Bait and switch Called about a runner that needed cleaning,…read moregave measurements I thought were correct, turned out it was 9 Ft x 2.5 not 12, but they quoted 50 bucks($2 a foot). I was okay paying the $50: but when I brought the runner and they filled out the paperwork and measured the runner, They then told me it was a $100 minimum. At no time on phone or when I first arrived was I told there was a minimum fee charged. It was like you are here now, and we can charge what we want, not what was quoted. I was shocked and very disappointed with the bait and switch. You need to be forthright, not underhanded like you were being. They also told me if I brought in a full size rug, they could clean my runner for the $50 at the same time. So they wanted me to pay for another rug(over $300) and the runner. Very crappy and sketchy customer service.

I've been using this company for over a year now. When I first moved, I hired other companies in…read morethe area. These guys are the best, by a mile. So incredibly professional, helpful, affordable, etc. my carpets look brand new when they are done. Thank you Carolina Cleaning for being the best !

From the owner: Specializing in:carpet and upholstery cleaning - Carpet &…read moreRug Cleaners - Furniture Cleaning & Fabric Protection

Great job done, called day ahead & they were available. Worker Marion politely called called and…read morecame early. Simple technique cleaned carpet stains & wiped baseboards. He worked around furniture we couldn't move. Couple hours and job was done. Sure wish they could have moved all the furniture but I know they don't ( I'd have paid for that if it was an option). Friend of mine used these guys same week based on my recommendation!

Service was provided on a Monday and everything went well the cleaner was friendly. He mentioned…read morethat he had only been in this role 2 months. On Wednesday after I started to moving furniture back into place because there were places still damp I started to really look at carpet and I was very disappointed. There were chemical stains in different areas of the rug. I don't normally post bad reviews and given that this person was apparently new on the job I felt empathy, however as for service as, a warning, that you should definitely carefully look over your serviced areas once dry. This was the first time using a rug cleaning service. Not inclined to use them again.

Perfect all around! APC was very responsive to my request and were able to come out and complete…read morethe job within 24 hours! Very fair pricing and excellent service. I had a large area of tile / grout cleaning, two recliners and a sofa cleaned. I am looking forward to hiring again for some exterior cleaning.

Reasonably priced, on time service , very professional and pleasant . I was very pleased with their…read moreservice.

Just Great!! I stayed at an Airbnb in town, cleaned by this…read morecompany, and I was impressed with the cleanliness. I am very picky when it comes to dirty glasses and mirrors with smudges and fingerprint marks and this location's kitchen and utensils, were spotless. The attention to cleanliness and detail is Tip Top!! I have two daughters, and I did not have an issue with them playing on the floor, it was so well maintained. The bathrooms were incredibly clean with a nice scent. Loved the towels. I recommend this company to anyone as selective as I am.

This company is absolutely amazing!…read more The customer service is phenomenal and their attention to detail is the best.

Quality workmanship and great people that work / own the business . Repeat customer hereread more

Excellent quality cleaning, stand by their product, and amazing customer service!! This is the only…read moreplace to go!

I had my 10 year old stained carpets cleaned. Trento, the owner was very professional and polite…read more He did a fantastic job of getting the stains removed. I will recommend his service to my friends. cleaning.

Very easy scheduling, the gentleman was professional, prompt, and my couch looks great.read more