We got the slip and slide for my daughters birthday party and it was a huge hit ! Price was…read morereasonable and delivery was on time and they set it up very quickly ! Bill is an amazing guy and we will being doing a lot more business with this place

The proper option would have been to immediately turn around and walk out. This place is absolutely…read morefilthy inside, and so was the carpet cleaning machine that I rented. I mentioned to the man who took care of the transaction that it was dirty. His response? "Well, it's a carpet cleaner!" He then proceeded to lift up the tank and show me the platform that it sits on, saying "See? Clean!" (an area that has nothing at all to do with the cleaning process - AND it was NOT clean) He proceeded to say, with bad attitudinal inflection "Whaddaya want me to do, go in the back and take it all apart right now and clean it?" (That should've been done the last time it was returned, or in the day he had since I called and reserved it.) I asked him how wet it would leave the carpet. "Not very wet." Not very specific. I really needed it, so I went ahead, against my better judgement. It smelled like an old wet rag mop that had been shoved into a dark corner and left for a week. The filter had what looked like pet hair partially obstructing it. It was so bad I decided to take pictures. It took me over an hour to get it into a condition where I felt able to use it without it making my carpet not only dirtier, but also stinky. I'm currently running every fan I own and a dehumidifier in order to try to dry everything out so that mold won't form. I would never set foot in this place again. Do yourself a favor and give it a wide berth.

I bought my snowblower from them 5 years ago and had no issues. Sales and delivery were good, and…read moreit's been running well since. It was starting to act up last week so I call on 1/20. They were able to pick it up the next day and did warn me they were about a week behind. There was a little more of a delay but that was because they still had my old phone number listed on their paperwork. Less than two weeks and it's ready. They'll have it delivered on the 5th. Very happy with the service. Only reason it's not 5 stars is the price is a bit high, but it did include pick up and drop off.

We've been customers of Nashua Outdoor Power for some time, but unfortunately today, you've lost a…read morecustomer. If I could give this experience a zero rating I would. My husband, after performing the maintenance on our mower and having it still not start, brought it to Outdoor Power for help. They told him that since he did the maintenance it shouldn't take long to fix it, and it would probably take about a week. Two weeks later we received a call that the carburetor was broken and we needed a new blade, which would take about 3-5 days. Slightly annoyed that it already took an extra week for that call, we understood (being in customer service ourselves) that sometimes things happen and we would wait the 3-5 days. Fast forward and we still heard nothing. My husband finally called up again after two weeks and we were told they were waiting for the blade to arrive from Husqvarna. They said they would follow up with us on when the blade would arrive but never called back. My husband then called the following Saturday seeking an update and was told that there was an issue with Husqvarna and some of the crates never showed up and they were fighting with Husqvarna to get it resolved. My husband called again this past Saturday and we were told they were still waiting on the blade, but had to wait for Aaron Nickerson, service manager, to give us a call back and advise us on the situation. Aaron did call my husband on Monday and said it was out of his control and that my husband should take the initiative to call Husqvarna and complain about Nashua Outdoor Power's order to escalate our situation. At that point a loaner mower was offered to us with no guarantee this mower would be done in time, which my husband declined because we had ordered a blade off of Amazon at that point and it was arriving today. In customer service, why is it the customer's responsibility to escalate your issue? It is very disappointing that this is what was explained as a way to solve our problem after it was clearly being escalated. It is not our problem to solve your distribution issues. Shouldn't that be Aaron's job as the service manager for your company? It took over 6 weeks to get our mower back, my husband ordered a blade to see what would happen and it took a week to arrive to our home. In 6 weeks, what do you think our lawn looks like? It amazes me it took 6 weeks to even be offered the loaner. It cost $180 to get this all repaired and done. The best you could do was $20 off to save the customer. To boot, when the mower was handed over to us, you had placed a large decal of your company on our mower without asking our permission to do so. What makes you think this would be okay after 6 weeks of waiting and clearly the customer wasn't happy? Now we have the annoyance of using all of our goo gone to take this off. We went to your company expecting a premium service, and your service was completely unacceptable. We'll be looking to ordering our parts from Amazon going forward and hiring the neighborhood serviceman to do the work.

Rented a 20 foot by 20 foot tent for a graduation party. Package included tables and chairs, plus…read morewe rented side walls and linens for the tables, plus two long tables for displaying the food. Installation was done perfectly - 2 young guys came, set up in 30-40 minutes in the best place possible in the yard. Set up the tables and left the chairs on top as we planned to move the tables around. Linens were fine, but instead of red as ordered, they gave us white - but they returned the next day and left the red ones for use. Tent was perfect, and they came a few days after the event and took down the tent and chairs with no problem.

From the owner: Taylor Rental Bellingham is your go-to source for party and event rentals! We offer a huge…read moreselection of inflatable bounce houses, water slides, tents, tables, and chairs to make your celebration unforgettable. Whether you're planning a birthday party, graduation, or wedding, our clean white tents are expertly installed by our professional crew. As a locally owned, family-run business, we take pride in providing top-quality rentals and exceptional service. Let us help bring the fun to your next event!

I need to rent a mini-excavator and they had the right machine for my needs. I talked with Matt and…read moreinformed me that I needed a one day license from the state. He told me the website to go to and the store number to add. He wouldn't activate the license till I got the machine. Upon arrival he gave me instructions on the safe operation of the vehicle then a demonstration of the controls. Then had me take the controls to make sure I was comfortable operating the machine. They dropped it off and picked it up hassle free. Easy to do business with and will rent from them again.

The folks here and especially Bob were a great help in my party needs. I needed high top tables at…read moreone point which I ordered without any problem at a great rate. Later, I needed table linens and after that even changed my order to which they were all so accommodating! Pick up was my choice although everything could easily have been delivered. Folks there were professional and courteous! I had options for rentals near me in Pembroke where I could have gone but they were not accommodating nor helpful in my questions and needs. I found a great resource for my future party planning and it will remain in Weymouth with the crew and Bob. Thanks to all! ShAron

I've rented equipment from Steves as well as other rental businesses (before Steve's opened in…read more2022) and the experience was night and day. As Steves notes on their website, their rental equipment is far newer than all other nearby rental locations. Having experienced starting issues with equipment rented elsewhere, Steves equipment is far superior. Likewise, their customer service from Steve and Stephen is second to none. Their equipment is not only new but well Maintained and they offer delivery service if you need larger equipment and don't have a larger truck to move it. If you need to rent anything I highly recommend them as your first and only rental center.

I've had my eye on this place for a while. They have an assortment of cool lawn tools in new…read morecondition, but I was worried it'd be a hassle to rent. Boy was I wrong. Steve was so friendly and took the time to listen and offer suggestions. He was flexible with the scheduling, and made the whole thing easier by supplying a trailer for my equipment. The whole thing went incredibly smoothly and the guy who took my rental, upon completion, was equally friendly (even giving me a water because I'd been working all day in the sun). This the kind of customer service every company should strive to have. A+ for these guys.

Buyer beware. I rented a few small items for around $250 and paid on return as that is their…read morepolicy. I got a call 9 months later and was told the company changed "systems" and was told I had not paid and needed to pay again. Just be aware that you can get double charged for their services. Very unprofessional and will never deal with them again.

Rented an aerator for my lawn. Great people. Excellent and friendly service. Machine worked…read moregreat, and they even lent me a set of ramps to get it in and out of my pick-up truck, which saved me some heavy lifting. Two thumbs way up!