They charged me $99 to come and ask me 1 question that could have been asked over the phone. I…read moreunderstand the person answering calls isn't a technician, but it seems like basic service to not send someone out when you can easily assess over the phone if the issue is even something you can fix. In my line of work, we'd even provide referrals to try to help someone out rather than just taking their money.

All Major has always been the one to give me and my family the best service for the best price and…read morealways get it done right. Appliances aren't easy to work on sometimes. You've got to know the daisy-chain of problems that one little bad part can cause in order to fix them all, sometimes. I no longer work on my own appliances. I call All Major to handle it.

We had contractors working on our siding and they ran into an issue with one of the cables for our…read moreoutdoor spot light (a squirrel problem) and I call one or two local electrical contractors and they wanted a deposit up front and could not come out for a day or two. I then call Qzburn Electrical and they had someone out there within an hour or two, resolved the problem and charged me a very reasonable price. I would definitely use them again.

I am 100% pleased with this company's customer service. There was a minor issue, and the top man…read more(owner, manager?) came out personally and followed up. I cannot say enough about how highly I value this company's response, but I will say that they are now my GO-TO guys for electrical work. Super.

We used this company several times for HVAC needs. The response time was prompt and they were able…read moreto resolve our issue in a timely manner. If have HVAC issues, I will definitely use their services again.

Used this company, was sold a 2007 model furnace they passed off as 2017. Paid for warranties and…read morea NEW system less than 5 years old. Called because the unit went out less than a year warranty. The company said they would come out, but well over 5 days later, they have not come out. They have not been answering calls, or returning voicemails had to call a new one out, that is stating it is going to cost $2,000 (paid close to $3,000 for the initial new service) because they used a bad furnace unit, and they knew was for 2007 and not 2017.

We were SO pleased with ACH. They went above and beyond with our refrigerator repair which became…read morea comedy of challenges due to receiving a bad compressor, delayed shipments and more from the manufacturer. Bobby and Ben were amazing, caring and complete in repairing what turned out to be more complex (due to the manufacturer) than it should have been. Thank you Bobby, Ben and ACH!

I have used these people to fix two different refrigerators. One for my mom and one for my wife…read more When I called them about my moms they came out and diagnosed the problem and told me to try unplugging it over night and try it again because that sometimes resets everything and it may not need parts after all. The worked for a few months but the problem came back so they ordered the parts and it works great. They tried to save me money at first. The frig. for my wife had a bad compressor so they gave me an estimate and it would not be practical to spend that much for a 11 year old frig. I looked around for a replacement and it would be over 2 weeks to get it delivered and installed. I went to ACH and they had a new scratched one (I could not even find the scratch until it was pointed out. Even then it went up against the wall so it is unseen.) When I was in there store, another customer came it and told me that these people are honest people to work with. I second that. They are a family run business and their customer service shows they want to please their customers. I highly reccommend this company.

Outstanding professional and timely service ON A SATURDAY! Mr. Bailey was so knowledgeable and…read morekind. He took the time to explain every step. I highly recommend this company for any of your HVAC needs.

Great experience with JB Heating-Air & Refrigeration! John was professional, friendly, and thorough…read moreduring the HVAC cleaning and maintenance service. Excellent customer service, and I highly recommend them!

Thrower Electric is the only company we use for electrical needs in our Monroe home. They show up,…read moretheir employees are responsible and respectful, and they do the job without gouging on the cost.

Spoke to company about a list of items I needed completed in a home I recently purchased. Per the…read morecompany's request, I emailed the list of items and was told they would follow up regarding scheduling an appointment. I never heard back.

I recommend this company to other homeowner, because their Service Team too the time to explain and…read moreeducate me on what my HVAC system needed for repairs. They also provided financing options due to the fact that my unit was over 15 years old. Very professional service!

If I could possibly give this company a lower rating I would. They are horrible!!!! And sent by…read moreAmerican Home Shield! Refuse them if assigned to you! Hours and hours trying to get a leak from the water dispenser fixed.

they were doing the service at my job so i called them to check out my new system installed at my…read morehome , great customer service lady took my info they were happy to come out that day and also accommodate my work time called 30 mins in advance showed up and was fixed in less than a hour , these are my guys for life ,ty ,recommended them to my sister and she got the same service

My 80 year old parents called them to come and repair their system. The tech came out and charged…read more250.00 and did NOTHING except tell them is couldn't be repaired. They were quoted 22,000 for a new system. I just happened to call while this was happening and they were in the process of filling out a credit application. I called my brother who lives close by to go and see what was happening. He sent them on their way after paying the 250.00 of course. He called another company ( D & W also in Covington) who simply added freon and it works perfectly. Be warned they will take advantage of older people if given the chance !!! not to mention the service manager and owner will not even return a call.