We've been using Out U Go for 5 years and have had only wonderful experiences. We've used both the…read moreDowners Grove and Naperville locations for dog walking and occasional overnight stays when we've been out of town. What I love: - having a consistent 1-2 people always visiting my dog but having back up options handled and ready if our regular gal is unavailable. - we get a photo and nice message summary of the visit with our dog and it's a highlight of my day to hear that she had a good walk and see her cute smile! - email communication and coordination has always been so easy. You can actually get a hold of the team and aren't stuck in an AI chatbot loop. - it's easy to cancel or add on walks/visits! Truly no complaints and everyone feels vetted and trustworthy. I don't ever want to use anyone else for pet care!

Great staff, easy online platform for scheduling, very quick responses and photo update and summary…read morewith each visit!

Really good. Chris has watched our dogs several times. She has even come over on a last minute…read morenotice. We trust her and her service. Pretty sure our dogs do too. Every time she comes over she takes a picture of them and texts it to us....helps us feel more at ease.

Chris, I wanted to tell you I really appreciated the care you and your team gave Jasper. The…read morepictures and videos were great! It helped me know he was being loved and cared for! You provide a wonderful service and I wish you continued success!!!

What can I say but Deb is great with my little girl Mia…read more Always on time with her and very reliable. I feel comfortable when she is walking her. Thanks again Deb. Mark and Mia

I hired Deb for the first time this spring to take care of my two dogs and two cats in home. She…read moreis reliable, professional, kind and caring not just for my pets but also respectable to my home. The girls were always happy to see her, and Deb was in contact with me when I asked questions. I would recommend her services to anyone. She has very affordable prices, and our pets were happy to be staying at home while we were away. We will be using Deb again in the future.

I've been taking my Isis girl to Dog Dayze for over 6 years now. The staff is always friendly and…read morethey absolutely love my girl. They provide report card regularly and keep me informed of how Isis is doing. I can't recommend Dog Dayze enough!

I wouldn't recommend dogdayze unfortunately. Staff are Really, Really lethargic & grumpy & frankly…read morelazy. I was hesitant to bring my dog here, especially after reading a particularly horrifying review (see one left by CristinaChee on GoogleReviews 2mo ago! She was Totally Right- and the fact that nothing has changed is Very Alarming). The employees just don't seem to care (other than charging you ridiculous fees for simple tasks that they may or may not actually do, e.g., you will book/pay for a nature walk but they will be slow to (or never) post or send photos of actually doing it, really cranky/bad attitudes when you dare to ask too!). They are seriously THE most unhappy looking bunch of people to work at a doggydaycare, it's pretty shocking and pathetic. No one says hello or greets the dogs in a friendly way- and similar to what Cristina described if something goes wrong, NO ONE will contact you!!! They are surly and defiant (and again LAZY) and will lie to your face, zero apology whatsoever. The woman who claims to be the manager is terrible- not friendly at all, comes across as super grumpy, and is on a power trip, verrrry arrogant. I've asked her to contact me about an issue, no phonecall or email reply at all. As they say, crap flows from above- so once you meet her, you are no longer surprised that her workers are similar to her and really, really bad! I really hope there is someone above her/an owner who can actually effect real positive change/replace her and/or them. It's a shame because the daycare's activities sound good online (what attracted me initially) but they're ill equipped and don't do a good job implementing them- like for a costume day they have no props etc on hand (what dog daycare has no fun props/makes zero effort) and when painting while some dogs might have 3 pawprints on their final artwork, another might have half a print, because again the workers are lazy as all get out. Mind you you're paying like $30 dollars EACH for all of this, walks, lick plates, etc.- the LEAST these jokers could do is complete these BEYOND SIMPLISTIC tasks & take care of our beloved pets while doing so. They seem to think they can get away with the "I seem young so it's okay nowadays to be lazy and attitude-y" - umm, think again? We customers don't have to put up w/ it! And fortunately there are PLENTY of other pet daycares that actually care and don't gouge you price-wise. Try and give a darn and care and DO BETTER. (Please note: owner didn't address any of the issues that were brought up in this just defensive reply sigh, includes one I brought up inperson, fact of the matter is staff/manager did NOT have decency to even reach out to me about problems including damage to item my dog went to daycare with, I specifically asked for someone to ring me, no one did even after 2weeks, that's what I realized I had been hoodwinked- everything mentioned true. There is no point communicating to staff FYI, they again Do Not Respond, so bizarre, never experienced that before- totally unprofessional and not the way ones runs a business. And there are most definitely others w/ similar experiences to mine, again please reference earlier mentioned Google review(s), there is absolutely no defense whatsoever to what happened & clearly no changes have transpired since that horrible experience yikes, no apologies given either, just arrogance and lack of acknowledgement of clear problems, so obviously no fixes set up (if you have a camera at frontdesk, review the footage, the staff are NOT nice, NOT friendly, it is a fact- we humans and animals deserve better.)-take care.

Christine has been amazing for our two pups after the last couple of years. She is dependable and…read morekeeps things tidy when the dogs make a mess. She is a dog lover and you can tell! She's been great when we take a long vacation or even just have a little weekend away. Our dogs feel very comfortable with her.

Our 2 boys are our babies & my husband & I have not been able to go on vacation in over 2yrs since…read morewe lost our dog sitter of 13yrs. Tried a couple of sitters but was not a good fit...until I met with Christine. She took the time to meet with me & my boys & listen (really listen) to my needs & concerns. My smallest dog is a challenge to say the least & she has been able to handle him very well. I feel very confident that my boys are being handled with love & respect. To date Christine has taken care of my boys in my house 3 full days & 2 partial days & my boys are always happy to see her. She is extremely flexible with her schedule, very trustworthy & has a great & loving personality.

They are very flexible and are willing to work around our schedules. I never worry if they are…read moregoing to show up and take care of our many pets. Affordable, honest and prompt. We couldn't be happier.

I have used Reigning Cats and Dogs for both my cat and dogs over the years. They are awesome! We…read moremeet before leaving for vacation to set up services desired and times for visits. They've always left notes after each visit to let you know how your pet does while you're away. I wouldn't hesitate to use them again in the future.

Robin Stefanik is the owner here and she is great about getting your pets the care and time they…read moreneed while you're at work or on vacation for a reasonable cost. I have regularly used her services and sitters when I had to stay late at work or was gone on the weekend. Recently, I had her sitters for when we were out of state on vacation for a week, and my dogs were spoiled with 4x a day visits. They were great about spreading out the time so that my dogs got attention from 6:30 am until 9:30 pm. I cannot say enough positive about how how attentive the sitters and Robin are to details, and how spoiled my dogs are, now that I'm back! They now are demanding more outside time from me!! They will, also, for no extra charge, water plants and bring in mail. And, Robin texts you photos and updates daily on your pets, while you are away.

Robin is a fantastic person. She is super nice and responsible, I feel that I can trust her 100%…read more She took care of my cat who is not really open to meet new people. But Robin made friends with him and he even let her pet him which is rare. If my cat trusts someone, I trust them too. He has great instincts. Every day Robin would send me a picture of my cat and tell me how he is doing. When we were back from vacation, I found a log that Robin left me with all the details of what was done and how my cat behaved. This was a great experience and I really appreciate the fact that I could just relax and not be worried about my precious little furry friend.

Make sure you check pricing on meds or services in the area and online. In less than a year they…read moreraised the price of my dog's monthly meds over 40%. I found the same meds on chewy for $100 vs the $180 I'm now being charged.

First bad experience was months ago when I was I inconveniently overcharged for a prescription at…read morethe counter. Didn't catch it immediately, but did eventually and it was a pain in the ass to do the refund for the correct prescription. Next gripe has been the "CLOSED ONE HOUR FOR LUNCH" sign on the door two weeks in a row. Thought it was 1955 when I saw this sign last week when stopping in to refill Heartgaurd. Tried calling the office before this lunch hour today and could not get anyone to answer the phone. Thought, this clearly cannot be a continuous thing, what if someone brings an animal in for an emergency, clearly we're not going "Out to lunch" in 2025? Clearly at minimum the clerk remains working and takes lunch separate from the entire staff? Nope. Was greeted with another sign today for "Out to lunch" with a locked building. This is extremely inconvenient and an outdated lunch practice. No longer coming here for my prescriptions. Waste of my time, AGAIN.