We booked a party bus through this company for last Saturday night. My two friends planned this…read moreparty and this party bus hoping that it would be a great easy way to get to our destinations. I was extremely upset and surprised by the way the whole thing played out. We gave our driver and this company the itinerary for the night and nothing went as planned and we were late for half of our destinations. The bus was supposed to pick up a group of our friends in Marblehead at 5pm. He was almost an hour late and told my friend who booked this bus that he didn't realize how long it was going to take to get to Marblehead from the bus company. He was then supposed to drive to Wilmington to pick the rest of the party up. He was so late picking us up that we had to call our first destination and tell that that we were going to be late. We show up at 645 to Puttshack at the Seaport district when our reservation was for 6:15pm. All of our food was sitting on the table becoming cold since we were 30 mins late for our reservation time. We couldn't play golf till 8pm, which meant that our next reservation was going to be late as well. My friend had to go walk over to our next reservation and let them know we were going to be late and to hold our spot. We were supposed to be Cisco brewers down the street also at the seaport district at 8:30pm. We show up at 9pm by the time everyone was done eating and done playing golf at Puttshack. When we got to Cisco they argued with us about not letting us in because we were an hour late for our reservation at Cisco brewers. My friend had to go up to the staff at the front and tell them what happened plus tell them that she was just there speaking to someone about the problem. We were able to get in after some talk. The bus was suppose to leave the seaport district at 10:45pm, but because we late being picked up at all our spots we stayed at Cisco till 11pm. When we got back on to the bus it was little over 11pm. The bus driver had to then bring the first amount of people to Wilmington and then back to Marblehead. When he dropped off the first amount of people in Wilmington, he first went to the wrong house and then he proceeded to fight with my friend who was the one who booked through you. He told her that we were late and he wasn't going to drive the rest of the people to Marblehead and it wasn't his issue to bring them back, when in reality it was. He was told the times and he was told the schedule and he was late for pick up which means we were late for all of our activites. He was disrepectful and ignorant! As one of the people that helped book all the activities, I am truly disappointed in this company and how everything was handled. My friend got a credit card notification that you took another $200.00 our of her account because you felt that we were in the wrong and that the driver had no reason to drive the other people back to Marblehead, when it was his fault from the start. When people ask me what limo/party bus company that they should use, I will tell them that deluxe limo is horrible, customer service skills are horrible and that the drivers need better customer experience and how they speak to their clients. We paid good money to use this company and we were treated with the upmost disrespect! We will not be using this company again and we will tell people to book elsewhere.

I booked a party bus through Boston Party Bus Rentals / Deluxe Limo Boston for 7:00 PM on January…read more2nd for my girlfriend's 30th birthday. The reservation was made a month in advance, and I confirmed it multiple times via email during the week leading up to the event. On the night of the booking, no one showed up at the scheduled pickup time. I called, texted, and emailed the contact information listed on their website, but there was no way to reach anyone at 7:00 PM on a Friday night, which is an essential time for communication for this type of service. At approximately 8:20 PM, nearly an hour and a half after the scheduled pickup time, the driver finally called and informed me that he was still another hour away and that a mistake had been made. There were no weather issues or inclement conditions that evening that would have caused delay. By that point, I had a large group of people waiting at my house. Our dinner reservations were missed, and our original celebration plans for the night were no longer feasible. Friends had traveled far distances and made accommodations for this event, and we were forced to scramble for alternative transportation and entirely different plans at the last minute. What was supposed to be a straightforward, enjoyable birthday celebration turned into a night of stress and frustration due to a complete failure of communication and reliability. The deposit for the booking was refunded, but that does not undo the negative impact the experience had on a milestone event. I would strongly caution anyone considering this company.

My experience was A+++++ Arrived on time and very friendly…read moreand professional! Would use again and will tell anyone who needs a taxi

On the third trip scheduled to Boston Logan Airport with the Good Taxi since June, the driver…read morefailed to show up this time. I called the office at 6:15 AM (my ride was for 6 AM). No answer. I got a call back 15 minutes later and confirmed that the driver made the mistake on the pick up thinking it was 6 PM. I was already in an Uber car to the airport at a significant discount to the price fixed taxi fare. The dispatcher/owner while apologetic did not offer a free ride or other accommodation for the mistake.

you will never go wrong using this company for rides. Even if you ask them to pick someone else up…read morefrom the airport, it will be done efficiently and safely. I've used this company for many many years and they are without compare. Highly recommend them to anyone. I've had them pick up teenagers at the airport and all kinds of different folks and I personally have never been late for a flight. And, as another comment said, even if you get in late they will be there for sure.

Mid and his team at LFR are exceptional and beyond reliable. We are repeat clients and will remain…read moreso. We have on too many occasions had inbound flights delayed on long return trips and each time LFR has been there for us. Even if it meant long nights into the morning. Mid, thank you so much!

You know what I hate...walking to the airport. PCI Shuttle Service must not like me because that…read moreis what they wanted me to do. My flight out of Logan was at 6am so none of my friends were going to take me. I made a reservation 3 days in advance of my flight and was happy that it wasn't too expensive. The day of my flight arrived and their shuttle never showed up. Seriously they left me standing on the curb of my hotel bags in hand while my flight was getting closer and closer to leaving. I ended up having to call a cab which cost me $75. PCI Shuttle service F # @ K Y O U!

We had an excellent experience with PCI schuttle. I will never again bring my car to Logan when…read moretravelling with my kids. This was great value and so much easier than driving ourselves. The price was comparable to what it would have cost to park at Logan while we were on vacation.

Very reliable company. I highly recommend this place. We have used them most recently for a…read morebirthday party to the casino. Their drivers are always professional and very helpful and rolled out the red carpet for the birthday girl! We didn't have to pay extra for the special treatment either. They go above and beyond for us every time.

It may seem odd to review a company prior to an event, but I think it is necessary in this case! I…read moream going to be using Nicole at G-Force Limousine for my upcoming September wedding and so far the service I have received is stellar...Nicole could not be more professional and nice and is so organized...I know my event is in very good hands with her! After working with her for just a short time, I am convinced that she is going to now be my " go to" for any transportation needs personally as well as in my role as an executive assistant...I recommend this company without hesitation and I am very excited to share pictures after the wedding!

Amazing experience with this company. My friend and I had an early morning flight and needed a ride…read morebefore 5 am. We booked with Boston Express Limo. They sent us a confirmation email in advance and texted us when the driver was on the way, and had arrived. Even though it was such an early pick-up, he arrived early, and was cheerful. The car was clean and the ride was pleasant. Also -- it was cheaper than other similar companies which was great for me and my wallet. Would/will definitely book with them again!

This is a reliable service with professional staff . I have been using them for 7 years and I would…read morenot use another company .

Car services need to be reliable. Had major issues with them on a recent trip. I booked in…read moreadvance and provided my home address, dates, times and flight numbers. They even read the information back to me to confirm. On pickup the driver was a no show. I had to call only to find out that he was waiting at the wrong address. He arrive about 10 minutes late. I can't imagine how late he would have been had I not called. On my return trip I landed at Logan and went to where i nomally meet car services. No car. Called and they not only didn't have a record of pickup but had no available drivers. I was left scrambling to find alternate plans after traveling all day. To make it worse it didn't even seem like they could care less that they hung me out to dry. I'd be shocked if they respond to this review. I highly recommend finding someone else for a car service.

No matter how I write this review it's going to sound a bit snobby, but it is what it is…read more First, when someone orders "sedan service" you would expect a sedan (eg. Lincoln Towncar) to show up, not a Ford Edge. Which by the way has the most uncomfortable back seat known to man. Secondly, at 4:15am I am not in the mood to give directions to a driver, which is exactly what I had to do. Google it! Moreover, once he arrived the driver watched... Yes, watched as I loaded my stuff into the back of the crappy SUV. Lastly, I'm opting for a car service to drive to the airport as I may not be awake to do so myself, therefore I would fully expect the driver to be awake during the drive -- yours was not. I stayed awake and watched as he veered into and out of our lane numerous times, eight to be exact. I was gonna give them two stars, but after I got to the airport and realized I just paid $100 for this monumentally crappy service... One is enough for getting me to the airport alive and on-time. Will not be taking this service again.

EXCELLENT service above and beyond all expectations!! I have used this service many times to and…read morefrom Logan from Burlington. Yesterday I had a 1 day trip to NYC and took the Acela from 128 Westwood. The driver showed up early for a 6.15am pick up and was supposed to pick me up at the station at 8.30pm to take me home. This is where they went above and beyond and exceeded all expectations. My train was delayed due to a problem on the track. I texted the driver we would be 30 to 60 minutes late based on the delay. We finally got into the station at 12.40AM over 4 hours late and the driver was waiting for me. I really did not think he would wait over 3 hours for me, The car was clean and nice, the driver was great, and I can not say enough good things about them I highly recommend this service Great service, great people

BEWARE, the price quoted on their website when you make a reservation is not the true price! When I…read morereserved the cab on their website, I entered all the information--our address, destination, time, credit card information, and paid the $1 reservation fee, but did not receive any confirmation email of the price quoted. Instead, a few hours later I received an email from BOSTON AIRPORT EXPRESS with "edited booking details", quoting a price over $20 higher. There should have been be no confusion about the price with so much information provided upfront.