Took our family of 4 adults and 1 infant to and from the Logan airport with a lot of luggage…read more Process was very smooth, they send you a text the day of with a link with ALL the info. The driver name, picture, phone number, where they currently are & they track your flight. Very tech savvy. Would highly recommend :)

A bit on the pricey side, but you get every penny's worth. Had a trip to/from Logan with my family…read moreand it could not have gone smoother or been handled more professionally. Vehicles were spacious and comfortable (for six of us with luggage), both drivers were professional, courteous and helpful (hell they had no problem waiting for us as we got stuck waiting for our luggage at Logan for an extra hour). Couldn't be happier and would definitely use them again.

If you're looking for a private driver, you need to reach out to this company…read more They're quick to respond, kind, professional, and easy to work with. Highly recommend using this private car/driver service. We will definitely use them again in the future. Especially since they have drivers across the U.S. Thank you, Jason!!

United Private Car is the best in the area. Their customer service is consistently above and…read morebeyond. They will do whatever it takes to ensure the client has an exceptional experience. Thank you, Camille, for ensuring our specific needs were met. You are the greatest!

I was initially drawn to Chill Out Transportation because of their great reviews and easy online…read morebooking and I am thrilled to say it all lived up to expectations! Al from Chill Out is AMAZING! His level of service is truly above-and-beyond, particularly as he drove us to a busy part of Massachusetts from the Boston airport and was always calm and collected. Al's vehicle was spotless, very clean and he is a great driver. He knew his way around very well and wasn't stressed by Boston and greater Boston area traffic. He was a pleasure to talk to and get to know (though I think he would have respected our boundaries to not talk if we were tired). Extremely professional, reliable, and a wonderful Black-owned business to support! We will absolutely use Al again if we are in need of transportation services in Massachusetts. Thanks Al for making the start of our trip very easy.

Alfred is THE best! He is truly Wonderful, Professional and Reliable! There is no one I would trust…read moremore to pick up my loved ones after a long day of travel or get them to an important appointment safely. Chill Out is beyond reliable, great communication, warm and caring service. I have such peace of mind knowing there is someone there waiting to get me home safely! thank god no more Uber headaches.

We booked a party bus through this company for last Saturday night. My two friends planned this…read moreparty and this party bus hoping that it would be a great easy way to get to our destinations. I was extremely upset and surprised by the way the whole thing played out. We gave our driver and this company the itinerary for the night and nothing went as planned and we were late for half of our destinations. The bus was supposed to pick up a group of our friends in Marblehead at 5pm. He was almost an hour late and told my friend who booked this bus that he didn't realize how long it was going to take to get to Marblehead from the bus company. He was then supposed to drive to Wilmington to pick the rest of the party up. He was so late picking us up that we had to call our first destination and tell that that we were going to be late. We show up at 645 to Puttshack at the Seaport district when our reservation was for 6:15pm. All of our food was sitting on the table becoming cold since we were 30 mins late for our reservation time. We couldn't play golf till 8pm, which meant that our next reservation was going to be late as well. My friend had to go walk over to our next reservation and let them know we were going to be late and to hold our spot. We were supposed to be Cisco brewers down the street also at the seaport district at 8:30pm. We show up at 9pm by the time everyone was done eating and done playing golf at Puttshack. When we got to Cisco they argued with us about not letting us in because we were an hour late for our reservation at Cisco brewers. My friend had to go up to the staff at the front and tell them what happened plus tell them that she was just there speaking to someone about the problem. We were able to get in after some talk. The bus was suppose to leave the seaport district at 10:45pm, but because we late being picked up at all our spots we stayed at Cisco till 11pm. When we got back on to the bus it was little over 11pm. The bus driver had to then bring the first amount of people to Wilmington and then back to Marblehead. When he dropped off the first amount of people in Wilmington, he first went to the wrong house and then he proceeded to fight with my friend who was the one who booked through you. He told her that we were late and he wasn't going to drive the rest of the people to Marblehead and it wasn't his issue to bring them back, when in reality it was. He was told the times and he was told the schedule and he was late for pick up which means we were late for all of our activites. He was disrepectful and ignorant! As one of the people that helped book all the activities, I am truly disappointed in this company and how everything was handled. My friend got a credit card notification that you took another $200.00 our of her account because you felt that we were in the wrong and that the driver had no reason to drive the other people back to Marblehead, when it was his fault from the start. When people ask me what limo/party bus company that they should use, I will tell them that deluxe limo is horrible, customer service skills are horrible and that the drivers need better customer experience and how they speak to their clients. We paid good money to use this company and we were treated with the upmost disrespect! We will not be using this company again and we will tell people to book elsewhere.

I booked a party bus through Boston Party Bus Rentals / Deluxe Limo Boston for 7:00 PM on January…read more2nd for my girlfriend's 30th birthday. The reservation was made a month in advance, and I confirmed it multiple times via email during the week leading up to the event. On the night of the booking, no one showed up at the scheduled pickup time. I called, texted, and emailed the contact information listed on their website, but there was no way to reach anyone at 7:00 PM on a Friday night, which is an essential time for communication for this type of service. At approximately 8:20 PM, nearly an hour and a half after the scheduled pickup time, the driver finally called and informed me that he was still another hour away and that a mistake had been made. There were no weather issues or inclement conditions that evening that would have caused delay. By that point, I had a large group of people waiting at my house. Our dinner reservations were missed, and our original celebration plans for the night were no longer feasible. Friends had traveled far distances and made accommodations for this event, and we were forced to scramble for alternative transportation and entirely different plans at the last minute. What was supposed to be a straightforward, enjoyable birthday celebration turned into a night of stress and frustration due to a complete failure of communication and reliability. The deposit for the booking was refunded, but that does not undo the negative impact the experience had on a milestone event. I would strongly caution anyone considering this company.

1st class operation. On time, comfortable, reliable. We have used this for ourselves, and also…read morefor elderly relatives. Can't say enough good things about Boston Strong Limo

Excellent Service! When my pick up from another Limo company did not show up I called this company…read moreand the driver told me he would be at my hotel in Gloucester, MA in 45 minutes he was true to his word and picked me up just under. I highly recommend them and the driver was very friendly and professional.

We've used this company on two different trips to Boston and both times have received excellent…read moreservice. We're here for medical appointments, so Covid-precautions and cleanliness are very important to us. We appreciate the clean vehicles and mask wearing. The drivers have all been safe, courteous, helpful, and on time. We will definitely use them again.

Yet again, a very positive experience with Boston Airport Express from and to Logan airport to…read morevisit family! The drivers know me by name, are very professional and safe drivers. Booking online is easy, and I get a confirmation booking text and email. Then the day before, I get a text that the driver has been assigned with his name and license number. The drivers always show up early! I rest easy knowing I don't have to worry about my car being on time.

Great service. Good communication. Made traveling to and from the airport effortlessread more

Used them for about 4 hours and they were very professional. The driver was very attentive and…read morequick when needed. Would definitely recommend if you're in need of transportation when in Boston.

DPV was incredibly helpful with a last-minute transportation request and acted with amazing ability…read moreto an emergency during the booked transport. Their customer service was more than adequate - it was exceptional. I would highly recommend their service and will absolutely contact them again for any future transportation needs.