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    Boston Rug Cleaning

    4.8 (59 reviews)
    Closed 10:00 am - 5:00 pm

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    Services - Boston Rug Cleaning

    Carpet cleaning

    Rug cleaning

    Boston Rug Cleaning Carpet Cleaning Photos

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    This is a 7 year old rug which I never had cleaned. After Boston Rug Cleaning worked their magic, it appeared vibrant and brand new!
    Polly W.

    I wish I could give them 100 stars. Despite vacuuming somewhat regularly and occasionally spot treating stains, I'm a gross person who has wreaked havoc on my rug. It's a 7-year-old, synthetic fiber area rug which I bought from IKEA. High foot traffic, spilled ski wax, and hair really took its toll on this rug. Bahman and his team worked their magic- washing and vacuuming it many times until it was up to his high standards. This rug looks brand new to my eyes! I dropped off and picked up, but they also offer that as a service in case you have larger rugs or less time to bring it to Brookline. Next time I drop by, I'll definitely check out their show room. They have so many beautiful rugs there. I can't get over how clean the rug looks. I've already recommended them to my friends.

    Stain still visible after $220 cleaning price tag

    I really wanted to be excited about writing a review for this company. I chose these guys because it said they do repairs. I have a 8x10 wool rug with two spots where the piling was pulled out and it needed a cleaning. Nothing too crazy. I reached out for a quote and the guy said he had to do in person so he scheduled a visit next day. He arrived and told me the rug couldn't be repaired. I told him I just wanted it cleaned then. He knelt down and began rolling it up (I assumed to check the back side?) and hoisted it over his shoulder and as he's basically walking out with it, said it would be $240 and back in 10 days. What!! He left behind an invoice with his card attached and no actual written quote. A week or two later he called to tell me it's ready. I asked him the price and how I can pay, he said $260 and by check. What?! He disagreed with the price, but I quoted the 20% off in his site and he dropped the price to $220 (which isn't 30% off). After explaining I wouldn't be home to receive it, my husband would but didn't have the check book, he reluctantly took my credit card over the phone. After unrolling the rug, it's nothing special. In fact, there are still visible stains on it. Overall would not recommend the service, and shady business dealings, for the high price tag.

    New rug! We're in love

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    5 years ago

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    Bahman K.

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    2 years ago

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    Bahman K.

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    1 year ago

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    2 years ago

    Quick response, friendly staff, excellent work. Especially convenient to have our rug picked up at our house and dropped off when finished.

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    4 years ago

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    5 years ago

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    4 years ago

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    Bahman K.

    Thank you very much for your review and your recomendations

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    4 years ago

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    4 years ago

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    Bahman K.

    Thank you very much for your recomendations

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    4 years ago

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    Bahman K.

    Thanks for your recommendation and your 5 star review.

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    4 years ago

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    4 years ago

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    7 years ago

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    6 years ago

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    Page 1 of 2

    Ask the Community - Boston Rug Cleaning

    Review Highlights - Boston Rug Cleaning

    I've worked with Bahman and his team several times now and will definitely continue to go to them going forward.

    Mentioned in 16 reviews

    Read more highlights

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    K-A New Dimension  Cleaning & Protection - Stain Removal

    K-A New Dimension Cleaning & Protection

    (73 reviews)

    $$

    Excellent service and results. My carpet was really stained and after their work it was stain free…read moreand looks great. Also, very nice people

    AITA? After doing a little bit of internet searching for a…read morecarpet cleaner I found K-A Carpet. I saw on Yelp they were running an offer for $50 to get $100 credit on service. I went on their website and decided just to book through their website as I like supporting local businesses, especially if they invested in an online presence. Some background: I moved from South of Boston to North of Boston, and my new place wasn't so new and needs some cleaning before I move-in. I talked with the owner who said when they get their carpets cleaned they are usually charged for three rooms for the place, so I assumed it would be equivalent to 400 square feet. I also wanted to clean the tile/grout from the kitchen and bathroom - at least the places where foot traffic was, so I figured for the bathroom would be 25 square feet and the kitchen about 50 square feet. Thus, I put in for 75 square feet of tile/grout cleaning. Okay, so I add those services and pick a day that the owner of the unit would be there prior to my arrival. I pay the $60 down-payment to confirm the online order. I sent the owner cash to pay, with $65 extra in case of any overages or in case they do a wonderful job and feel the need to tip $20. The day comes, I receive a call from the tech at 12:06pm who is doing the service when they arrived on location. I let the tech know that I'm not on-location but the person there is opening up the garage for them now and that I left cash as payment for their services with him when thee services are complete. And at that time he told me that the garage door was opening and he was greeted by the owner. Minor issue 1: I received a call from the owner at 12:08pm saying that the tech requested the full bill to include what I paid in the down-payment and wanted to verify if I paid anything up-front. I then pulled up the email and credit card online statement to be sure that I was charged the down-payment and told them that I did in-fact pay the down-payment of $60, and the due at completion would be the remainder balance of the invoice. So, what was up with the tech not knowing how much to collect? Or was that a tactic just to get more money when he knew he wasn't dealing with the person paying the bill? Sure, could be an innocent blunder not looking at invoice very closely. But that got solved. I get to the location the following day and talk with the owner who informed me that they liked the carpet cleaning service, but didn't like the chemical or perfume in the cleaner as it made him cough. I looked around and the carpets were cleaned decently enough. Could I have cleaned it the same or better with a rug doctor mighty pro or bissell big green machine rental - yes. I then as about the tile in the bathroom or kitchen as I also expected the bathroom or kitchen to be done as I paid for 75 square feet of that too, but was told that they didn't. The owner then handed me back $60, indicating he thought the tech only deserved a $5 tip. I asked if they mentioned anything about the tile or grout cleaning service, to which the owner said no. I then reached out for support using text messaging to see what K-A's side of the story was at 9:54am. And after a phone conversation at 10:29am, they informed me that the space was larger than anticipated, and when they spoke with the person at the property they got "no response," however, if they were wrong they could reschedule to come back. The part I thought was strange is the "no response" because I got a call when the amount due was in question... Why didn't I also get a call here, either from the tech or the owner saying something isn't adding up. I can understand if there was a miscommunication on the exact dimensions of the space, so I voiced my thoughts, which verbatim are "I'll check and get back to you. If you don't hear back from me everything is ok." I get the space measured, and turns out that yes the measurements were a little off, but according KA's own ordering/scheduling system was a difference in price of $50 if they charged exact amount of carpet space plus 100 square feet for the actual 105 square feet tile/grout. Or a difference in price of $77.50 if they charged 125 square feet for the 105 actual square feet of the tile/grout. The owner had enough to cover $65 in case this exact thing happens. And you would think a reasonable person would accept $15 for an extra 5 square feet of space, instead of the 90c per square foot they charge in the 25-sq.ft.block billing. Or could have just said it was 100 square feet and pocketed the rest as a tip. I bring this information back via text messaging and get told that they would be happy to schedule tile and grout cleaning for $250. Also that I'm entitled to a $12.50 refund as that is the difference between what I paid and what services I received. Me: Why didn't the tech contact me like they did earlier if they had a concern with size/scope of job? "If the person on-site couldn't make a decision, that would be more

    Rose's Cleaning

    Rose's Cleaning

    (39 reviews)

    I love Rose's Cleaning and have used their services for cleaning for myself and my friends. When I…read morelearned they also organize, I worked with them for my closet and this experience went far beyond "cleaning" and felt like true care for my home and my things. Everything is now beautifully color-coordinated, placed on uniform hangers, and thoughtfully organized by category. Workwear, workout clothes, t-shirts, socks, underwear, and accessories all have their own clear, intentional system. It's visually calming, easy to maintain, and makes getting dressed and finding my things peaceful. What stood out most was the team's attention to detail and respect for my belongings. Nothing felt rushed or careless. They took the time to understand how I use my space and organized it in a way that actually makes sense for my life. The final result feels elevated, functional, and very personal. If you're someone who values order, cleanliness, and a peaceful home environment, Rose's Cleaning and her team are exceptional. This is ideal for anyone looking for wardrobe organization, deep care for their belongings, or help creating systems that last. Professional, warm, reliable, and incredibly thorough. Thank you Rose!

    They pulled a bait and switch. They were responsive and I explained what I wanted: a light…read morecleaning. They sent someone out to see the home and it seemed like they were willing, then the owner required an expensive and extensive deep cleaning. The home is well managed but dust has accumulated b/c the owners have been away for months. The quote was outrageous. I passed.

    Boston Rug Cleaning - carpet_cleaning - Updated June 2026

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