I hired K-A to clean my 2 sofas and 6 dining chairs. They came quickly and did a great job. When they saw the mess my kids had made of the dining chairs, they were hesitant to clean them because they weren't sure they could do a good job. I asked them to give it the best shot they could and they ended up doing a great job. Two thumbs up to K-A! I'll hire them again. read more

Excellent service and results. My carpet was really stained and after their work it was stain free and looks great. Also, very nice people

AITA? After doing a little bit of internet searching for a carpet cleaner I found K-A Carpet. I saw on Yelp they were running an offer for $50 to get $100 credit on service. I went on their website and decided just to book through their website as I like supporting local businesses, especially if they invested in an online presence. Some background: I moved from South of Boston to North of Boston, and my new place wasn't so new and needs some cleaning before I move-in. I talked with the owner who said when they get their carpets cleaned they are usually charged for three rooms for the place, so I assumed it would be equivalent to 400 square feet. I also wanted to clean the tile/grout from the kitchen and bathroom - at least the places where foot traffic was, so I figured for the bathroom would be 25 square feet and the kitchen about 50 square feet. Thus, I put in for 75 square feet of tile/grout cleaning. Okay, so I add those services and pick a day that the owner of the unit would be there prior to my arrival. I pay the $60 down-payment to confirm the online order. I sent the owner cash to pay, with $65 extra in case of any overages or in case they do a wonderful job and feel the need to tip $20. The day comes, I receive a call from the tech at 12:06pm who is doing the service when they arrived on location. I let the tech know that I'm not on-location but the person there is opening up the garage for them now and that I left cash as payment for their services with him when thee services are complete. And at that time he told me that the garage door was opening and he was greeted by the owner. Minor issue 1: I received a call from the owner at 12:08pm saying that the tech requested the full bill to include what I paid in the down-payment and wanted to verify if I paid anything up-front. I then pulled up the email and credit card online statement to be sure that I was charged the down-payment and told them that I did in-fact pay the down-payment of $60, and the due at completion would be the remainder balance of the invoice. So, what was up with the tech not knowing how much to collect? Or was that a tactic just to get more money when he knew he wasn't dealing with the person paying the bill? Sure, could be an innocent blunder not looking at invoice very closely. But that got solved. I get to the location the following day and talk with the owner who informed me that they liked the carpet cleaning service, but didn't like the chemical or perfume in the cleaner as it made him cough. I looked around and the carpets were cleaned decently enough. Could I have cleaned it the same or better with a rug doctor mighty pro or bissell big green machine rental - yes. I then as about the tile in the bathroom or kitchen as I also expected the bathroom or kitchen to be done as I paid for 75 square feet of that too, but was told that they didn't. The owner then handed me back $60, indicating he thought the tech only deserved a $5 tip. I asked if they mentioned anything about the tile or grout cleaning service, to which the owner said no. I then reached out for support using text messaging to see what K-A's side of the story was at 9:54am. And after a phone conversation at 10:29am, they informed me that the space was larger than anticipated, and when they spoke with the person at the property they got "no response," however, if they were wrong they could reschedule to come back. The part I thought was strange is the "no response" because I got a call when the amount due was in question... Why didn't I also get a call here, either from the tech or the owner saying something isn't adding up. I can understand if there was a miscommunication on the exact dimensions of the space, so I voiced my thoughts, which verbatim are "I'll check and get back to you. If you don't hear back from me everything is ok." I get the space measured, and turns out that yes the measurements were a little off, but according KA's own ordering/scheduling system was a difference in price of $50 if they charged exact amount of carpet space plus 100 square feet for the actual 105 square feet tile/grout. Or a difference in price of $77.50 if they charged 125 square feet for the 105 actual square feet of the tile/grout. The owner had enough to cover $65 in case this exact thing happens. And you would think a reasonable person would accept $15 for an extra 5 square feet of space, instead of the 90c per square foot they charge in the 25-sq.ft.block billing. Or could have just said it was 100 square feet and pocketed the rest as a tip. I bring this information back via text messaging and get told that they would be happy to schedule tile and grout cleaning for $250. Also that I'm entitled to a $12.50 refund as that is the difference between what I paid and what services I received. Me: Why didn't the tech contact me like they did earlier if they had a concern with size/scope of job? "If the person on-site couldn't make a decision, that would be more read more

The guys were very nice and professional but this was NOT worth the money. I requested that 4 rugs be cleaned and sanitized and the appointment time listed that it would take 2 hours, so I was expecting a thorough cleaning. They were in my house for less than 45 minutes (including set up and clean up) and I was charged just under $500. When I reached out to the owner, he was very responsive but did not budge on the price despite the fact that they were in and out in 45 minutes. read more

I highly recommend K-A Carpet Cleaning!! For years, we had a different carpet & upholstery cleaner (who was a family friend). He retired and we had to find someone new. We read through all sorts of reviews and narrowed it down to a few cleaners. I'm so glad that we took the time to do our research instead of just going with a chain cleaning service. From our first contact with K-A to schedule the cleaning, through the actual work being done at the house, we were impressed with his professionalism and attention to detail. His work is amazing. The couch and rugs have never been so clean. You won't regret having K-A do your next cleaning. I'd bet that he will become your first call for future work. read more

We have been very pleased with K-A's work each time they have come to clean over the past few years. They have done in-home area right and wall to wall carpet cleaning, upholstery cleaning, and steam cleaning of tile floors for us. Kamil and his team are very nice and responsive. highly recommend! read more

Note: I was not actually home when the guy came to clean our sofa, but I saw the results! So we have this cream vintage sofa that we've inherited from friends who've inherited it from friends. While a gorgeous piece of furniture, the fabric was basically grey, and it was time to suck it up and get someone in to clean it. It wasn't cheap ($170), but the Boyf texted me a photo partway through, and it blew my mind how much he was able to restore the color (CREAM, people). Also, in a moment of he-said-she-said, a chocolate chip ended up getting melted and smooshed into the nubbly fabric of one of the couch cushions. We just flipped the cushion over, but K-A was able to completely remove the mark - a many-months-old melted pile of chocolate on the couch is now totally gone. Many props - Kamil ended up staying an hour over his estimated time (according to the Boyf), but it was in order to do a really great job and didn't charge extra for the extra time. An easy 5 stars. read more

I recently moved into a new home where the previous owner had cats. As I am deathly allergic to cats, I resolved to rip out any carpets I could, repaint everything, repolish floors, and do a special kind of steam cleaning, "hot water extraction", on anything I would not be able to rip out. I called KA Cleaners based on stellar reviews, and I was not disappointed. I was given an estimate by phone for cleaning a carpeted area as well as some couches that were left behind by the previous owner. KA Cleaners came promptly within their estimated time window and were courteous and professional. The owner was present and said he goes to most of the jobs. Good sign. They did a very thorough job on cleaning the carpet and the 20 year old couches I asked them to sanitize. The owner was upfront that he would not be able to clean out all the marks and stains, which I was fine with, since my primary goal was sanitation and removal of cat dander. Still, I could tell he was unhappy midway through the project as some of the stains he saw were not coming out, and he discussed it with me again. I reassured him this was fine, but was pleased with how seriously he took this. When he finished, he left one of his industrial fans for us to use over two days to facilitate drying of the upholstery and carpet. The actual cost turned out to be LESS than he estimated. Indicates to me he is not trying to take advantage of his customers. He called me the next day to see if he could pick up the fan and asked how the couches looked. I thought this was all great -- a sign he takes pride in his work and wants to provide the best service possible. I asked to keep the fan one more day, having also forgotten to leave it out for him while I was not in the house. He was totally understanding and fine with it. Really excellent, really professional. I never write reviews, but with the new house I am utilizing a lot of contractors and other services, so will start to review more often... It is a jungle out there not knowing what to expect in terms of quality. I was so impressed with KA Carpet cleaners and will only call them for future carpet/furniture cleaning needs. read more

Kamil is amazing!! We found him on Yelp and he lives up to the great reviews. He arrived on time in a snow storm and got to work. Professional, polite and most importantly, very good at what he does. We could not be happier with the results and his service. Excellent rates too. read more

Folks, it doesn't really get any better Initial call response and professionalism on the phone ..Check+ Readily made an appointment without alot of drama...Check+ Communications along the way...Check+ Arrived on time and pleasant/professionalism etc....Check+ Consultative, quality, no sales pitch, fair prices....Check+ Cleaned sofa and rugs to a clean state... Check+ read more

We hired K-A Carpet Cleaners to clean the wall-to-wall light beige carpet in our large upstairs bedroom, a large beige shag area rug in our guest room, and a multi-colored wool runner. Kamil did an amazing job--the carpets look like new! There were even a few pet stains on the carpet upstairs that were completely removed! This was my first time hiring carpet cleaners, and I'm so glad I went with K-A. Kamil was incredibly responsive and flexible with availability. The quote he gave me was far better than the other estimates I received. Additionally, at the time I booked my service, K-A was offering a 20% first time customer discount, which was fantastic. I would highly recommend K-A to anyone looking for a carpet cleaner. Kamil exceeded my expectations. read more

I had family coming to visit from Atlanta and wanted my condo to be clean and comfortable. K-A Carpet Cleaners came in and cleaned the wall-to-wall carpet in my upstairs bedroom and office, two flights of stairs (about 14 stairs each), the entry way, a large area rug and a small upholstered sofa. Wow! The difference was amazing! I worried about having to move everything out of the bedroom and office, but Kamil the owner assured me that was not necessary. He did a fantastic job, was very professional and thorough, and the price was quite affordable. He confirmed the appointment two days in advance and called to make sure I was satisfied with the service a day after the cleaning. I was so happy with the service -- and the results -- I made another appointment for the spring. read more

We just moved into our new home. The finished basement has wall-to-wall carpeting that showed lots of signs of traffic (dirt, grime), as well as evidence of the previous owner's dog (hair, more traffic...). I found K-A Carpet Cleaning via Yelp and called them two weeks ago. The woman who answered asked me a few basic questions (size of the basement, did we have stairs, what type of carpet did we have) and then gave me an estimate for the work. After I asked a few questions (all of which she was able to answer), we scheduled the work for today within a two-hour arrival window. At the beginning of the arrival window this morning, I got a call from K-A telling me exactly when they would arrive (almost to the minute), which they did. They explained the process to me and then began, working quickly to get setup and start cleaning. Before, they also offered some advice on keeping the carpet clean (post-cleaning) and reducing wear-and-tear over time. The results were fantastic. I wish I had taken before-and-after photos because some of the areas of the carpet look like they were re-carpeted entirely, looking fresh and bright where before they were grey or near-black with dirt and grime. The whole process took less than 2 hours, and before finishing they invited me to view the work in progress and ask questions as they went. Finally, they talked to me about how best to care for the carpet going forward, how many more years they thought it had in it, and more. Their final price was exactly the same as their original estimate, too (and I could pay by credit card, receiving a receipt via email instantly). Like many of the other reviewers here, I was very, very impressed with K-A Carpet throughout the reservation, scheduling, work, and clean-up process. I appreciate their professionalism and great communication. And I'm very pleased with the results. read more

I called them on Thursday. They showed up very next day and finished all the job in 30 minutes. I have my master bedroom and stairs cleaned. Quite happy about the work. They are nice, professional, considerate. I would like to choose them in the future if needed. read more

K-A New Dimension Cleaning & Protection - It looks like brand new! - Carpet Cleaning Near Me - Stoneham, Massachusetts

Great job! The carpet on my staircase is old, had not been cleaned in 2+ years, and had pet stains. It was bad! K-A Carpet Cleaning brought it back to life. It now looks almost newly installed. I love their online quoting system and scheduling system. There are even discounts for scheduling a day when they are already in your area (I took advantage of this). I couldn't be happier. read more

We are expecting a baby in the spring, and we decided to get the carpets cleaned before the little guy arrives. SO glad we did! Kamil made the carpets look like new, after years of high traffic. Our bedroom doubles as an office, so there were dirt and ink stains, which we thought we would just be stuck with. But to our surprise, Kamil got them ALL out. We were amazed by how much dirt and grime was in there! Kamil answered all of our questions and gave us a few tips on caring for our carpets in the future. He was also able to give us an appointment just two days after I called. Now that we know how good our carpets can look, we will defiantly be scheduling yearly cleanings. Next time, we will ask him to clean the bathroom tile, too! Very convenient. Great price. Highly recommended. read more

Had a beautiful oriental rug that was destroyed by our lame attempts to clean dog vomit. I thought it was a helpless situation. K & A reversed the damage and saved the day big time. The price was incredible too! What appeared to be a $4,000.00 loss cost less than $400 to fix. THANK YOU! I don't write many reviews but it would be an injustice to not share how happy I am with this experience as a customer. read more

These guys are the best! Kamil gave truly personal service. He treated me like I had given him the most valuable rugs in the world. It took awhile, and he kept me informed. Very reasonable pricing and they were on time picking up and delivering. My rugs look so good now. read more

I would definatly recommend K-A Carpet Cleaning! They did a great job with our bedroom carpet and now it looks like new. They were on time, very respectful, and professional! read more

An exceptional experience! Very customer focused; honest and transparent and reasonably priced. Will definitely work with them again! We had two large carpeted areas that needed attention. Both had endured years of kids growing up and pets doing what pets do when you forget to let them out on time..... The first room had 10 year old wall to wall carpet. It was where our dog had the habit of doing her business when mom or dad forgot to let her out. That was pretty rare but it happened enough times over the long haul that the rug was still pretty gross. Getting rid of the dog was not really an option so we took the approach of using store bought cleaners and sometimes renting the rub doctor. We got to the point where replacing the rug or installing hard wood seemed the next step but that would be at least $2-3K and we still have the dog. Called Kamil and talked through the options. We opted to buy ourselves a couple of years (dog is on the back nine) and had Kamil perform a deep cleaning process especially for embedded pet stains. The second carpet is in a room that is constantly used and has a pellet stove. It is 16 years old and was "cleaned" with the rug doctor on the days we cleaned the big room. The rug is still in pretty good shape wear-wise but the dirt and staining was really bad. We had already talked ourselves into a new rug (probably $750-$1K) in this room but waited until Kamil arrived to just make sure it was a lost cause. Success on both fronts! With the big room, Kamil advised that the older stains would fade but would not be entirely removed. More recent stains would not be an issue and the underlying smell of dog accidents that cropped up once in awhile would be addressed. He also advised, before they started any work, that humidity might bring the smell back and if that happened, that was the signal that the carpet would need replacing. We agreed to move forward and hope the cleaning approach would work. We are just a week removed from them doing the work and true to word, the vast majority of stains are gone, the others have faded to the point they are hard to find and best of all, the smell is completely gone. With the 16 year old carpet, Kamil was very confident he could make a big improvement just by cleaning it. He cleaned a small section to demonstrate the difference and we were really impressed. That rug will last another few years easily! I definitely recommend K-A carpets! read more

Our carpet got trashed this winter; the main walking areas turned dark and looked just awful. After calling several different carpet cleaning services in the area, K-A Carpet Cleaning was able to service our carpet promptly. They came right on time and immediately set to work. They were kind enough to move our things off the floor so they wouldn't get soggy, and finished in exactly as long as they said they would. They carpet looks and smells amazing. I would absolutely recommend this business to anyone who needs a thorough carpet-scrubbing. read more

Have used KA Carpet cleaning several times. Although they do a fine job, I recently ran into an issue with them and Kamal did nothing to remedy it. He said I should find someone else. I booked an appointment for carpet cleaning through the website. Called to confirm a few days before as I took the day off to be there. They had no record of it?? Strange but they were able to come later the same day I originally scheduled. Sadly, there were buses blocking my street at that time so he had to come back (not his fault but I had originally scheduled it for later). Luckily, I had today off for the holiday. He was going to come back today but had an issue with his equipment so he had to cancel. This means a third time to try again. When I asked about a discount for the inconvenience, he said he could only give the standard $50 off which anyone can get (and I already had) for booking online. I said I was looking for something more given the issues. He said that was all he could give and I should find someone else. Sad that there is little service left in this world these days. Didn't even call to discuss to keep a customer. I'm glad he has so many customers that he doesn't have to worry about retaining them. REPLY TO YOUR RESPONSE: It's sad and unfortunate that instead of trying to satisfy your customers you spend your time arguing with them online. Strange for a business owner to do. As I said before, you do good work but in this particular case, you are totally wrong and may have me confused with someone else. Even if I changed a service time in the past, what does that have to do with anything? I don't recall doing it, but If I did, I'm sure I gave plenty of notice. Regardless of that, the fact remains that you lost my online reservation (not sure what you mean about "same day" because I reserved the time a week in advance. It asked me to pick a date and time and then I reserved it. It did not require a credit card. Your company tried to accommodate me anyway (which was great) but you had to change the original time and kept changing it due to the family emergency. I told your office that I would do another day but I took the day off and wanted some additional compensation for doing that (sorry but most of us can't just take time off work whenever we want). I already mentioned the buses so not sure why you felt you had to mention it again? We did agree to reschedule. I planned to be there today and had to come down from NH. I made no other plans so I could be there. Your equipment broke and you couldn't make it. You did offer to have someone else do it but never followed through. I thought you were trying to call them and hadn't heard back. I never said I didn't want them. I asked if they were as good as you. I would have been fine with that. When you couldn't make it for a 2nd time, I was expecting an additional discount. Instead of working with me, you refused to do anything else and said I should use someone else. If you had come back and said that you were sorry for the inconvenience and you would give me another $25 or an extra room of cleaning or a coupon for the next time (like a smart business owner would do), that would have been great. You did nothing. The saddest part of this is that you actually think that by arguing with a former customer, you are going to win new customers. People read these review before selecting their next service provider. When they see a business owner taking the time to argue online instead of trying to fix the problem, they will think twice about hiring you. I wish you the best of luck and hope you take a minute to reflect on this post instead of taking it personally. Try to improve your service for the next customer instead of fighting with the ones you've lost. Good luck. read more

I don't know why all the fab reviews, he came in, looked at a 6-inch spot, asked to charge 250 dollars, I said thats too much- he said 100, "100 dollars for 5 minutes" Later on he said 50 dollars and then changed his mind and left.. very unprofessional read more

Kamil & Jerry called 45 minutes before they left to let me know they were on their way. I had never used KA previously and used other local vendors for my apartment units in North Andover. I was skeptical given that I had hired 3 different carpet services over the past 5 years and none of them could get the wear pattern out of my berber carpets. The tenant that moved out also contributed spilled coffee and rarely vacuumed her apartment during the time she lived there. Jerry dry vacuumed the entire apartment and pre-treated the wear patterns and stains. They then went to work with their steam vacuum. As they ran the vacuum down the carpet, you could see the difference in color. Dirty grey carpet adjacent to the brilliantly clean carpet surrounding where the vac head had just been. I swear it was like magic! The traffic pattern ground into the carpet was lifted away..this after 5 years of other cleaners trying to get it out. The coffee stain..gone! What an amazing job they did. But it didn't stop there.. At the end, when I was happily writing them the check I saw Jerry cleaning out the steam-vac filter..which they do after and (sometimes) during every service. I couldn't believe the piles of hair and dirt that came out of the filter. Jerry used both hands to scoop out the filter, several times. Gross..but impressive! I was amazed that ~800 sqft of carpeting yielded so many handfuls of filth! K-A Carpet Cleaning is going to be welcomed back to my properties every year now. Yes they cost a bit more than local cleaners..but well worth the money given what it costs to replace carpeting. read more

Just finished up with the team from K-A Carpet and was very impressed with the whole process. Appointment booked with a realistic estimate given (actual price was $25 less than the estimate). I am just coming off some surgery, so I wasn't able to lift heavy items, but the guys were great and very helpful with moving reasonable furniture and other items to do the cleaning. They confirmed the day before, called 15 minutes before their arrival, worked efficiently and were great to deal with. Their efforts brought some very old wall to wall carpeting back to full brightness and removed some stubborn stains. read more

The carpet in my apartment was in horrible shape as it had been a bachelor pad for over 6 years before I moved in with my boyfriend. It is a light tan color and was covered in stains and just generally dingy. I found K-A on yelp and sent them an email. Kamil called me back immediately and set up my appointment. When he came he said he could definitely brighten it up but that it would probably not be perfect since it was in such bad shape. Well he really out-did himself!!! It looks brand new! Every single stain is gone and it is so much brighter it is unbelievable to me! I would highly recommend K-A to anyone. The customer service is outstanding, Kamil (the owner) is super nice and very professional, and the end result was better than I could have ever asked for. read more

We had our carpet cleaning on Feb 17th for our apartment in Cambridge, and we were very unhappy about it. They broken one of our lamps, not the bulb, but the glass cover. The whole lamp was ruined, and the cleaner told us to "take it easy". One of the first things professional cleaners should learn is not to break things up. They promised $60/room over the telephone. But when they came, they think our rooms are too large and charged for more. If they charge different prices for different room size, they should make it clear in the first place. There are other communicating issues, such as the size of the cleaning machine, etc. To be fair, the cleaning was not bad. But we are not satisfied overall and will not use their service again. read more

Moved into my apartment 8 months ago and the carpets got dirty from the winter and coffee stains. So, I looked around for a good carpet cleaning company and found K-A Carpet Cleaning...thank GOD! Very professional and came promptly at the designated time . I am not sure if they used magic dust or what but the carpets looked better than when I moved in. Not a stain remaining! Amazing job and great crew. Very affordable as well. 5 BIG STARS!!!!! read more

What an amazing Job! Whenever I see that many 5 star reviews, I start to get nervous that that the reviews are not legit. But I decided to try K-A anyways... and it was just as great as everyone said it was. Kamil is a friendly professional who did a FANTASTIC job on the carpets. Our carpets are white and had not been cleaned in 3 years. But he managed to make them look as good as the day we moved in! The difference is night and day. The best part is that he was inexpensive as well. His attention to detail and professionalism make him a pleasure to deal with. We will definitely be using his services again in the future! read more

I found K-A on Yelp and based on reviews, asked them to clean my ten year old sectional couch. We had it done once prior by another company and we were pleased with results even though some stains were said to be " permanent and nothing could be done". I accepted that as fact but were hosting a shower and wanted it to look its best again. Kamil not only got those stains out two years after first cleaning but couch looks better, vibrant red again and so clean! I am very pleased! He was also very professional and confirmed before and day of. He also did follow up call after just like everyone said he would. Terrific! Don't hesitate a minute more, just call him. Thanks Kamil. read more

We had our large office cleaned by K-A. They did an amazing job cleaning the carpets and the customer service is outstanding. Kamil (the owner) accommodated our schedule and came out very early on a Sunday. He explained everything that was going to be done down to what the solution will smell like and how much noise they will make. Kamil even offered to come back if we notice any spots that were missed. I am very pleased with this company and plan on calling them again to clean our carpets. read more

Second time we used K-A and Kamil and team are great. Professional. courteous and very good at their job. Way better than the "3-room special" outfits. read more

Had a sofa cleaned that was pretty badly stained. Kamil was very professional, on time and was able to get the stains out of the sofa. It looks great. Highly recommend the service. read more

We had our carpets at home cleaned by K-A and we are VERY happy! The service was incredible. Kamil is extremely knowledgable, professional, and very kind. He followed up to see how the carpets looked after the cleaning, and he was concerned about one particular stain in the master bedroom carpet. And came back when it was convenient for us, several weeks later, and took care of that tough stain in the bedroom. And he also cleaned the entire bedroom carpet again to make sure all of those carpets were as clean as could be! For no charge! Such a great carpet cleaning company. If you need your carpets cleaned, absolutely choose K-A. You will be more than satisfied. read more

This was my second time having Kamil out and the service was great. Yesterday I spilt tea on the carpet and called Kamil and he was able to fit me in today. Needless to say I was pretty happy when he was able to get the stain out! He also did the the rest of the carpets and thought the price was very fair considering how much time they spent cleaning and the result. read more

Absolutely incredible customer service and follow up! They did a fantastic job cleaning a faded white sofa and loveseat that pretty much got trashed during a move. Their prices were fare, and the results were spectacular. Our couches look brand new. Kamil couldn't have been more friendly and accommodating, and he even wrote a thank you note! You will not be disappointed, use their services. read more

Don't look any further! K-A is the way to go. They did a super job! Highly recommended. Camille was conscientious and thorough. Will definitely use them again. read more

These guys were amazing. They were exactly on time and moved quickly. I didn't have a hose hookup and expected this would be a problem, but it wasn't. They just rolled with it. I'm a very happy customer, and plan to use them again. read more

Woot! Woot! Owning a rug cleaning machine saves me time and money but I do need the carpets deeply cleaned at least once a year. I had read the reviews from Yelp and I decided to go with the 5 star reviews. And what a good choice it was. I needed to leave my home for school and did place the pit bull behind closed doors. Many would not go with this arrangement, but Kamil did. I felt safe and sound and knew my carpets would look dazzling.....and they did. He called prior the appointment and he called when he was done. Knowing that I had not seen the carpets, he also touched base the next day to see if I was satisfied. Professional, thorough and completely customer service based, Kamil is worth the call. By the way, I have given out his card so you better book now:) Thanks Kamil. read more

Beyond happy. This is how it should be done! Pre-cleaning: I called K&A for an estimate to clean the carpets in the condo complex I live in. Kamil was unavailable, but someone took my name and number. Within an hour, Kamil called back and was able to provide an estimate over the phone (based on my sq footage approximation), as well as schedule me (warning: K&A is popular, it may be a week or so before they can get to you). Kamil was courteous and professional on the phone. Day before: Kamil called to confirm appointment and arrival time. Day of cleaning: Kamil showed up within the promised one-hour time window. He surveyed the carpet -- it was pretty bad; a year and a half of move-ins and move-outs, a disgusting winter, and a few parties and pets meant some serious dirt, spotting and stains. Kamil said he would 'do his best', and got right to work with his vacuuming and deep cleaning. About an hour and a half later, I checked to see what seriously looked like new carpet was put down. Kamil got out practically every stain. I was floored (no pun intended) -- this completely exceeded my expectations. Kamil "doing his best" was as close to installing new carpeting as we could get. The final price was spot-on with his phone estimate. He was quick, efficient, courteous, and best of all -- effective! Thank you, K&A. You will have our complex's business for as long as you're around! read more