I was sent there to ultrasound for a kidney stone and was told that it had passed. Well, here I am…read morein the hospital again because it hadn't. INCOMPETENT

Six months ago, I was a medical imaging virgin. Fast forward through a few diagnostic and post-op…read moreadventures, and I've become something of a medical imaging connoisseur. And let me tell you--MRIs and ultrasounds are not all created equal. The difference between a well-trained technician and a "winging it" one can be the difference between clarity and chaos in radiology. That said, the Boulder HealthImages team deserves a standing ovation (or at least a polite golf clap in the waiting room). They've mastered the art of making patients feel comfortable, welcomed, and even a little less like human science experiments. Their proactive communication, operational efficiency and imaging expertise set them apart from the rest. Check-in paperwork? Online. Easy. Done. (Pro tip: if you're allergic to online forms, don't take it out on the staff) Once you've completed the initial intake, future appointments are a breeze. Wait times? Practically nonexistent. I've walked in for x-rays twice and been whisked back almost immediately. MRI and ultrasound appointments? Not only punctual, but often started earlier than scheduled. You can request a disc with your images, if taking it to a doctor that does not have HealthImages portal access. Prefer digital? The patient portal has you covered. One caution: the technical imaging here is top notch, but I personally rely on my specialist to read and interpret the images. I don't depend on the radiologist's determination alone, and I recommend others do the same.

I was unsure on how to rate this because I have been going to the BMC since I was born. Dr fries is…read moreamazing, saw him for 18yrs and then after Dr. seigfried who is by far the BEST Dr I have ever seen! Been too her for the last 12 yrs with out complaint! She has taken care of me and my family since then. Dr Seigfried's nurse Kristine is by far the best in the building! She and dr seigfried are genuine, kind, gentle and treat you like family. The reason I am putting this some what poor review is because of a recent encounter with the family practice department reception desk. Specifically Gwen, my husband needed an rx picked up and I was told to pick up at foothills location. Well by the time I arrived and realized it was supposed to be broadway it was 4:45. I had asked the receptionist Julie if she wouldn't mind calling the broadway location to let them know I'm on my way but to leave it downstairs to be picked up at urgent care. Well the phones were turned off as if the facility was closed... Julie the very nice and helpful receptionist at foothills was very unhappy that she even could not get through on the phones so she went in the back and figured out how to get through. When she did finally reach someone she was told that wasn't an option and that I would have to pick it up the following day. The thing is my husband was in need of this medication and could not wait until tmrw. Julie was very frustrated and handed the phone to me and I discussed the importance to Gwen over and over again. She ended up asking for advice from someone still in the office. She returned with "I can do this just this one time but in the future this will not happen!" I understand this but it was not my fault I was told the wrong location and it was not my fault that she turned the phones off at a quarter till 5! Absolutely unprofessional to turn the phones off to a dept that is supposed to be open until 5PM!!!!! I tried to call on my way to check and it kept circulating prompts! I am very very disappointed and very unhappy with this situation. If I had never been to the BMC I would have given 1 star.

I have experience with BMC on three patients, myself, my spouse and my father and I have never been…read moremor disappointed. I've left and taken my dad as well. My husband has stayed and it couldn't get much worse! Their service (or lack thereof) is appalling. The left doesn't know what the right is doing. And unfortunately in healthcare that's shameful. Through no fault, his monthly medication is being discontinued and he's having to move to a new medicine. You would think the Dr and staff would be able to get this completed efficiently. This is the last straw!!! It's been more than a month, they forgot, they're extremely busy with 2000 plus patients, oops we need to get that done! I'm shocked at these responses. We've ended up paying out of pocket for 30 days while the professionals stumble through their jobs! This is the worst medical facility!!​

I sent my 18 year-old twins in for an annual exam and they didn't give them the meningicoccal…read morevaccine you need to go to college, so I made a nurse's appointment for today to have the vaccine given. After sitting there for 15 min, I was told we had to wait for a provider to put the order in but our doctor wasn't here today so they were trying to get another provider to put it in. I am so frustrated.

I was admitted to the Boulder Foothills Hospital Emergency Department in Colorado on July 21, 2025…read morefor 'seizure-like activity.' The ER physician misdiagnosed the symptoms as 'psychosis' and arranged for me to be placed on an M1 hold (involuntary psychiatric commitment) and transferred to Cedar Springs Hospital psychiatric institution in Colorado Springs later that day, although in his own notes he claimed I was not 'agitated,' 'depressed,' or 'in distress.' This assessment was not competent and was gravely in error. Perhaps I should have been sedated with Ativan and Versed if necessary to control the convulsions and connected to EEG in some form of effort to diagnose the seizures, which would not have been difficult or expensive, although this would not have allowed the hospital to bill my insurance for very much money. Two days later, on July 23, 2025, I was transferred to the UC Memorial Health Center ER in Colorado Springs by ambulance from Cedar Springs Hospital and placed under intensive care due to asphyxiation from choking on vomit during tonic clonic seizures. The staff at Cedar Springs claimed I had fallen and hit my head at their facility, which my care team at Memorial Hospital was able to find no evidence of. I was put on a ventilator and a tracheal tube was inserted to clean the vomit out of my lungs. By that point I already had pneumonia. Simply rolling me onto my side may have prevented the issue. Rather, the staff at Cedar Springs only offered stern lectures regarding my 'misbehavior,' which were not helpful. I was only offered food with choking hazards and given lit cigarettes at the facility. I was in and out of the seizures for about three days, completely cut off from any possible access to medical attention, before I lost consciousness. My next memory is of the feeding tube being removed at Memorial Hospital. To quote an MD from the Memorial Hospital case notes on July 23, "The specific organ or organ systems failed or in danger of failing were Cardiovascular, Neurological, and Respiratory." To quote his colleague on July 24, "Patient's condition is life-threatening and without ongoing intervention would deteriorate." A third Physician on July 26 noted, "BH [Behavior Health] evaluated him and he is NOT gravely disabled and does not meet any M1 hold criteria," and, "This pt [patient] has Epilepsy." This was the neurologist who observed the tonic clonic seizures on EEG. I was discharged from Memorial Hospital and sent home later that day. Fortunately I am now nine months seizure-free. Respiratory failure and tonic clonic seizure are known to cause permanent death of brain tissue and irreversible injury to the brain, and may cause sudden-onset death. Would not reccommend.

Our family has trusted Dr. Yvonne Weber, Dr. Christina Weber, and their team for over 15 years, and…read morewe couldn't recommend them more highly! They are kind, thorough, and truly listen--always taking the time to ask the right questions, explain conditions clearly, and provide written recommendations for next steps. Whether addressing foot pain or more complex concerns, they make sure we feel heard and cared for. Their dedication and expertise have made a real difference for our family, and we are grateful for their outstanding care.

We have seen Dr. Yvonne Weber twice now for a foot and ankle injury that my 12 year old sustained…read more We've had thorough exams and exceptional care both times, and she's been very attentive in answering questions and educating us. We've also only had very pleasant interactions with the front desk/administrative staff; however, we are self-pay so I don't have any feedback on dealing with billing or insurance. I highly recommend Dr Weber and her practice for attentive, quality care.

I strongly recommend AURA Advanced Plastic Surgery in Boulder, the practice of Nathan Roesner, a…read moreDoctor of Osteopathy (an MD who treats the whole patient), for your cosmetic surgery or reconstructive needs. When I was diagnosed with breast cancer last November, Nathan Roesner intervened during the most daunting period of my life; he helped me. To add to the hellish diagnosis, I was hit with the death of my younger sister, Maya, who passed away the very day before I visited the Aura office. Dr. Roesner was incredibly empathetic when he and I first met. He shared that he had lost a dear friend of his earlier that year. His words were precisely what I needed to hear that day. He then explained the complex phased breast reconstruction process using visual aids and sketches. The plan reassured me that I was in excellent hands. On December 20th, 2023, I had a double mastectomy, and then Roesner performed Phase 1 of my reconstruction. The following day, I awakened and immediately leaped out of bed to look in the hospital mirror. I unzipped the white sports bra the surgical staff had placed me in and took a good look at myself. The Tissue Expansion Devices (TEDs) were slightly filled. I am so grateful that I didn't have to go through the additional trauma of waking up flat-chested. My post-surgical pathology report revealed that more cancer was lurking, so Dr. Roesner had me scheduled to undergo the removal of more tissue, D[r. Roesner's surgical coordinator deserves a quick shout-out. She got me in the OR before any metastasis occurred. THANK YOU.] The more radical clearance of breast tissue led to an epically received report of NED (No Evidence of Disease)...not even any RESIDUAL disease remained in my system - (or at least none that can be detected by the state-of-the-art surveillance systems we have to date). Roesner removed some of the air from the TEDs to protect the fresh incisions from the stress of being stretched. I looked deflated, which was not very cute, but only briefly, for the air fills began shortly, eventually replaced with saline. During that second surgery, Roesner also removed a chemotherapy port from my chest that I wouldn't be needing. Having the port so seamlessly removed was a tremendous relief for me. Over the next few months, I would visit the AURA office for TED fills and facial treatments, including BBLs - Broad Band Light laser treatments. Master medical esthetician Kerri McMain performed my BBLS and other facial work. Kerri is probably one of the most careful, competent medical estheticians to have ever worked on my face, neck, and decolléte. As a licensed esthetician, I am highly selective with who wields a laser over my skin; I knew I was safe with Roesner's practice. I even brought my 11-year-old daughter in as we were struggling to clear up her acne. Not only did Kerri work on her face with great care, but she also gave us fresh ideas regarding care and prevention. With just a single microdermabrasion session at AURA, there was marked improvement in my daughter's skin. Kerri is also a delight to converse with; she seems genuinely concerned about the health and beauty of the patient's skin and overall wellness. I felt valued as a patient at AURA. The desk attendants always seem upbeat and accommodating. Dr Roesner's Nurse, Tanya, was the one who typically performed my TED fills (gradually expanding the breasts via painless needle puncture). Even with the injections, undergoing those fills proved to be some of the most incredible medical fun ever. Growing breasts was an absolute blast for me! Nurse Tanya was always a pleasure to see, as was every other individual who works at Aura, conveniently located near Pearl Street in Boulder, Colorado. My reconstruction has become more aesthetically pleasing than 97% of the reconstructions I have viewed. [Mind you, I am a brutal critic.] Since the 3rd surgery (swapping out the TEDs for silicone implants) on April 22nd, 2024, I have noticed that my breasts are outstanding in symmetry. They are also my preferred size -my original size- and have minimal scarring. Dr Roesner must have used some technique that looks anything like butchery. Best of all, the new breasts feel like they BELONG inside my body; they cause me zero pain; granted, I am half numb, but with consistent scar massage, the sensation is starting to return. What's a nice bonus is that I can wear almost all of my favorite pre-mastectomy bras. I had some pretty great native breasts before all of this, so the bar was set very high for Dr. Roesner. By the grace of God working through him, he managed to hit the high bar. He hit it aesthetically as well as perfectly excising an invasive cancer that would have left my daughter without a mother. Instead, I was SAVED, and I have literally been resurrected. So, I insist that you give AURA a go.

The best decision I made for myself was to have the surgery! Dr. Roesner is Amazing! His kindness,…read morehis compassion, his knowledge, his surgical skill are beyond measure! I am so grateful to Dr. Roesner and his entire medical and office team!

In August 2010, my sister was diagnosed with thyroid cancer. We initially came here because…read moreeveryone, and I mean EVERYONE, recommended Dr Fox at neighboring Alpine Surgery and then RMCC for follow-up. Because my sister's cancer was further progressed than initially thought and she's a singer, Dr Fox actually referred us to the Anschutz medical campus, which specializes in thyroid cancer and has a surgeon on staff who is one of the best thyroid surgeons in the world. The fact that they sent us somewhere else, to me, says a lot about the quality of patient care here! They really care about YOUR recovery! In late January, we returned to see Dr Fox when my grandmother's mammogram results were suspicious. She has early-stage breast cancer, and decided on a lumpectomy and radiation. The surgery went great and she healed quickly, which is amazing considering that the cancer was more progressed than expected and required more extensive surgery. I accompanied her to every appointment, and I can honestly say that every doctor has been amazing. They have all taken the time to answer any and all questions, which has occasionally led to 45 minute appointments between the two of us. I'm a molecular biologist, and I really appreciated the journal articles each doctor recommended/sent me via e-mail. I would feel comfortable calling any of her doctors at any moment if I had a question, and I don't think I've ever been able to say that about any medical professional before! My grandfather died of prostate cancer, so my grandmother was very upset by the word and had trouble moving past it. She's going to be fine, but that's what they told grandpa. The fact that all these doctors have taken the time to actually explain the statistics, and what the numbers actually mean, has been extremely helpful. She actually calmed down and, within a week of the surgery, had moved on to the place of, "this is an inconvenience, not a death sentence." Hooray! The entire staff at RMCC is outgoing and eager to help. Everyone is chatty with my talkative grandmother, and they even remember details from their short chats and ask her follow up questions the next time we see them! The facilities are beautiful, with comfortable waiting spaces including little nooks I can hide out in with my book during her treatments. It feels more like a fancy hotel lobby than a medical waiting room! Statistically speaking, about half of us will get cancer during our lifetimes. If I do, I hope I'm lucky enough to get the quality of care that my grandmother is getting at RMCC!

As time has progressed I've run into "other" issues than the inefficiency of phone line. Heres…read morefollowing issues: 1) Parking- people going to Hosp. takes the parking from Cancer Center. This is huge because we are dealing with THE WORST "Cancer"! 2) Radiation Dept.- EXTREMELY small waiting area. Had to stand in hall because not only patients were there but people they brought with them. 3) Infusion Dept. Here it's a cancer facility. People sit on the chairs for infusion. They get up and there IS NO CLEANING AREA where they were. A person was with me that stated where she went they would totally sanitize the area for safety. 4). Dr Offices- Heard a woman in the hallway (blocking it) that stated she felt she had a virus and that's why she ended up fainting. Again THIS IS A CANCER FACILITY. Why can't they post and also ask patients "if you have certain symptoms that are contagious to wear a mask". 5). Zometa bone infusion- asked about side effects. Told-bone pain, mild general flu symptoms. I have asthma and "chronic EXTREME sinus issues". That nite took OTC pain stuff for prevention. in the night had HORRENDOUS/EXTREME pain in chest. Thinking- even bones in chest, affected. Had pain other places. Then started getting amazingly sick. Horrendous headache, sore throat, feeling like major drowning throat mucus. Couldn't breathe thru nose. Basically it felt 20 times worse than when I had COVID. Next day was some better but still major chest pain. I decided to Google "can Zometa affect asthma or sinus conditions". In caption letters "YES DEFINITELY it can make both worse". And if you have asthma to have rescue inhaler handy. If certain symptoms you should go to ER. Then I realized the chest pain was from the asthma. and of course I had the symptoms they'd mentioned to go to ER. I approach the Dr about this. Was told "this hasn't happened ". As I'm telling the Dr. there was a smile like it was all emotional. Or wasn't taking me seriously. I'd mentioned they should give people these side effects. At least on the sheet signed before procedure. So wanted to warn people. I realize that there probably aren't a lot of people who have asthma and chronic severe sinus issues. But this can be deadly especially on asthma and if it happens in middle of night. ** Rated 1-- ENTIRELY due to amazing Nursing support staff!!!

Has been awhile, but was pretty egotistical & kind of heavy handed. Found other Docs that were much…read morebetter fits.

Saved my dad's life during a major heart attack in the middle of the night. Enough said.read more

If you want to look like a baboon, this is the place to go. I asked for tiny bit of botox on my…read moreforehead and now I can't leave the house because my forehead is frozen. I can't move my eyebrows because they are also FROZEN!!!!! I called their office a few days after getting injected and told front desk gal, Hannah, telling her what happened and how I looked. No return call. I called again the next day. No return call. Finally Nicole, Dr. Roesner's wife, returned my call, barking at me before I could say anything about my face. Nicole was beyond rude to me. She was righteous and indigent, saying how nice she has been to me in the past and all the wonderful things she has done. I tried repeatedly to keep the conversation in present time. She wasn't having any of that. In short, Nicole flat out denied that MJ, her botox person, did ANYTHING wrong. If that is true, why do I look like a baboon? At my appointment with MJ, I very very specifically told MJ I did not want my eyebrows or eyes affected, just a little botox in my forehead. I told her I have had too much in the past and I clearly wanted less than more!!!! It hasn't even been a week she she went crazy on my face. The botox hasn't even finished settling in and I CAN'T MOVE MY FOREHEAD OR EYEBROWS!!! You'd think that because of the colossal mistake Nicole and her staff made, they would have been kind and/or compassionate. Nothing, because Nicole said they made no mistakes. And no credit for their (not) mistake. Just go home and live with it. I hope you will think twice before you put your face in their hands. They clearly don't care evident by the fact that they told me it was my problem and to go home. You judge. Maybe they think their customers want to be all botoxed up like them. Great customer service from them until you are unhappy and then it is go away and leave us alone. Shame on them. PS. Luke, I was also charged $75 just to talk to Dr. Roesner as well. I was also told at the time I made the appointment it would be a free consultation. Nope. I was charged $75 just to chat. He didn't do a thing.

I couldn't be more thrilled with the results of Dr. Roesner's skillful and artistic surgeries for…read moreme. I first met Dr. Roesner when I needed extensive breast reconstruction because of severe contracture that had developed 10 years after a double mastectomy. He and his wonderful support staff (Hannah 'in the back', MJ and Hannah 'in the front') impressed me immediately with their genuine friendliness, courtesy, caring and complete competence. I might add that Dr. Roesner has a delightful dry wit and visits were often enhanced by humorous banter. Recently I asked if Dr. Roesner could perform a lower face lift during the fat transfer operation (in order to have one recovery/work down-time period) and he confirmed that was possible. I was prepared for at least a week when I wouldn't be able to show my face in public, but was amazed that after 2 short days, there was so little bruising and swelling that I had no need for the heavy duty pain medications, and so was able to venture out! Now one week out, and I'm gradually resuming work and fun activities (though Dr. Roesner says 'no way' to sky-diving or horseback riding, ;). Dr. Roesner is remarkable in many ways. His surgical skill is unsurpassed and his 'bedside manner' exemplary. He truly cares about his patients...and it shows. How many doctors will give you their cell phone after surgery and insist that you call them any time of day or night with any issues or concerns? I've never met another. He's also quite humble and will turn a compliment right back to you. Compare that with the arrogant attitude of many surgeons! I would be delighted to talk with anyone considering either of these surgeries, as I believe they should be demystified. I give permission for Mile High Plastic Surgery, Dr. Roesner to share my cell phone with any women who are interested in these processes.

Awful. Don't think they know what they are doing. It's impossible to get someone on the phone and…read morethe information they give you is wrong. Came here to get drug testing and they referred me to another location even though my paperwork specified to go to them. I drove 30 mins to the place they sent me just to be told I had to come back to the Boulder location. I made sure there would be able to do my drug test and drove all the way back just for them to tell me they couldn't do it again!! Literally being sent back and fourth between two locations just to get a freaking drug test done. They somehow make such an easy task so difficult.

Worst urgent care EVER! Run, run run! Find any other…read moreurgent care but dint waste hours of time and money here. Doctors are not qualified to handle a runny nose