In August 2010, my sister was diagnosed with thyroid cancer. We initially came here because everyone, and I mean EVERYONE, recommended Dr Fox at neighboring Alpine Surgery and then RMCC for follow-up. Because my sister's cancer was further progressed than initially thought and she's a singer, Dr Fox actually referred us to the Anschutz medical campus, which specializes in thyroid cancer and has a surgeon on staff who is one of the best thyroid surgeons in the world. The fact that they sent us somewhere else, to me, says a lot about the quality of patient care here! They really care about YOUR recovery! In late January, we returned to see Dr Fox when my grandmother's mammogram results were suspicious. She has early-stage breast cancer, and decided on a lumpectomy and radiation. The surgery went great and she healed quickly, which is amazing considering that the cancer was more progressed than expected and required more extensive surgery. I accompanied her to every appointment, and I can honestly say that every doctor has been amazing. They have all taken the time to answer any and all questions, which has occasionally led to 45 minute appointments between the two of us. I'm a molecular biologist, and I really appreciated the journal articles each doctor recommended/sent me via e-mail. I would feel comfortable calling any of her doctors at any moment if I had a question, and I don't think I've ever been able to say that about any medical professional before! My grandfather died of prostate cancer, so my grandmother was very upset by the word and had trouble moving past it. She's going to be fine, but that's what they told grandpa. The fact that all these doctors have taken the time to actually explain the statistics, and what the numbers actually mean, has been extremely helpful. She actually calmed down and, within a week of the surgery, had moved on to the place of, "this is an inconvenience, not a death sentence." Hooray! The entire staff at RMCC is outgoing and eager to help. Everyone is chatty with my talkative grandmother, and they even remember details from their short chats and ask her follow up questions the next time we see them! The facilities are beautiful, with comfortable waiting spaces including little nooks I can hide out in with my book during her treatments. It feels more like a fancy hotel lobby than a medical waiting room! Statistically speaking, about half of us will get cancer during our lifetimes. If I do, I hope I'm lucky enough to get the quality of care that my grandmother is getting at RMCC! read more

As time has progressed I've run into "other" issues than the inefficiency of phone line. Heres following issues: 1) Parking- people going to Hosp. takes the parking from Cancer Center. This is huge because we are dealing with THE WORST "Cancer"! 2) Radiation Dept.- EXTREMELY small waiting area. Had to stand in hall because not only patients were there but people they brought with them. 3) Infusion Dept. Here it's a cancer facility. People sit on the chairs for infusion. They get up and there IS NO CLEANING AREA where they were. A person was with me that stated where she went they would totally sanitize the area for safety. 4). Dr Offices- Heard a woman in the hallway (blocking it) that stated she felt she had a virus and that's why she ended up fainting. Again THIS IS A CANCER FACILITY. Why can't they post and also ask patients "if you have certain symptoms that are contagious to wear a mask". 5). Zometa bone infusion- asked about side effects. Told-bone pain, mild general flu symptoms. I have asthma and "chronic EXTREME sinus issues". That nite took OTC pain stuff for prevention. in the night had HORRENDOUS/EXTREME pain in chest. Thinking- even bones in chest, affected. Had pain other places. Then started getting amazingly sick. Horrendous headache, sore throat, feeling like major drowning throat mucus. Couldn't breathe thru nose. Basically it felt 20 times worse than when I had COVID. Next day was some better but still major chest pain. I decided to Google "can Zometa affect asthma or sinus conditions". In caption letters "YES DEFINITELY it can make both worse". And if you have asthma to have rescue inhaler handy. If certain symptoms you should go to ER. Then I realized the chest pain was from the asthma. and of course I had the symptoms they'd mentioned to go to ER. I approach the Dr about this. Was told "this hasn't happened ". As I'm telling the Dr. there was a smile like it was all emotional. Or wasn't taking me seriously. I'd mentioned they should give people these side effects. At least on the sheet signed before procedure. So wanted to warn people. I realize that there probably aren't a lot of people who have asthma and chronic severe sinus issues. But this can be deadly especially on asthma and if it happens in middle of night. ** Rated 1-- ENTIRELY due to amazing Nursing support staff!!! read more

I liked my Oncologist, but dreaded dealing with the office. It was virtually impossible to get anyone on the phone and if you are working you know they'll always call back when you are in a meeting. And I wanted my catscans to be performed closer to home, but EVERY time they would send the orders to their radiology department and I'd have to call them back. What made all of this the more galling is that the letter you receive from them when you start your care says something to the effect that, "we know communication is crucial during your cancer journey ..." So, I personally had a good journey in terms of outcome (just "graduated"!), I would rather my oncologist would have been part of a different practice. read more

I call RMCC "Home of the Invisible Caregiver". Please, realize this illness/treatment is a family affair, so don't just walk by the caregiver (who comes to each and every appointment/treatment, takes notes, and may be experiencing significant distress for a variety of reasons) and greet the patient only. You apparently have NO idea what the non-patient spouse is going through at home, and deserves at least a "hello". I've been on both sides of this disease, and for me, caregiving is incredibly more difficult than being a patient. Thank goodness for the nurse navigator, who knows how to listen. Overall, there needs to be some education and training in how to have a more wholistic approach to those who come to you for care because RMCC falls way short in understanding the significant role of the caregiver. read more

I just got home from RMCC in Boulder, I am a patient there & had a scheduled Phlebotomy today. I was called into the treatment area & assigned a seat, I looked up & a man across from me was on his cell phone & had "NO MASK" on! I jumped up & told one of the workers that I was not going to stay in that section & was appalled they allowed someone in the treatment area without a mask! (I am surprised they even allow cell phones in this area) The majority of these patients are being treated for cancer, with compromised immune systems as it is. He could have COVID & not even know it & is a risk to everyone in there, employees included! He should be told "No mask, no treatment". Masks are a state order & certainly should be enforced by RMCC! read more

I haven't got an appointment yet but was on hold for 12 minutes then a recording to leave name and number their has 2 be other places read more

if you or a loved one has been diagnosed with cancer, please think twice before getting your care at RMCC. My mother was treated at RMCC abs passed away very quickly. The administration is horrible and caused her so much grief during her brief fight against cancer, i have no doubt the stress and the never ending screw ups by RMCC led to her quick demise. Her appointments were always incorrectly scheduled, it took weeks to get her treatment started. The requests she made for palliative care and symptom management were ignored. Throughout the process she said she felt dehumanized and not listened to. RMCC would not get her a wheel chair or walker when she lost her mobility. The scheduler, Kay, made mistake after mistake with her appointments, was rude to my dying mother, violated hippa and made Medical diagnosis/recommendations and statements about her prognosis to mother when she is not a doctor. The woman should be fired. Please consider going to UC Health instead of RMCC. read more

There are so many categories when rating a doctor, his staff and the business in general. I have mixed reviews on Rocky Mountain cancer centers. If I would of rated this company when a dear friend of mine first started receiving treatment there,for breast cancer I would of given them a 5 star. Now 2-3 years later and the knowledge I've gathered about breast cancer during her sickness has completely changed my views on getting treatment there. Quite frankly I wish I never brought her to this facility. First of all my rating has nothing to do with staff they do genuinely think they are giving the best care for there patients. Very friendly and gain trust easily. The red flag should of popped up when the doctor advised my friend not to get on Internet and research her disease. "Are you kidding me?" Years later that has to be the worst advice ever given. Anyone that gets newly diagnosed should without a doubt educate themselves. Knowledge is power! This office only does conventional medical regimens which means no matter what type of cancer you have or stage the protocol is always the same chemo, radiation and surgery the only service that they provide. Please get the facts explore your options. Can't put a bandaid on it must be treated from the core out! If you do decide to do treatment with this facility ask questions about every decision or plan they have made for you. Be Leary of surgery that removes lymph nodes only take what must be removed otherwise leave them and don't let them tell you otherwise. Lymphdema is a serious condition and weakens your quality of life dramatically. The risks were not even discussed with her. When you put so much trust into a doctor and their staff, you assume they are doing what's right for you. On the other hand if that same doctor is so brainwashed that there is only one way to treat cancer you become a statistic. Furthermore resist the use of opiates and pain killers, it becomes the true fight in the long run to wing yourself off them. They kept prescribing continuously and her loss of will power, fight and determination is what would of taken her life in the long run. Learn to deal with pain, you have cancer it's not going to be a walk in the park. I promise that the longer you stray away from pain killers the better chance at survival you have. This office will prescribe cancer patients unlimited amounts of pain killers that in the long run just sedate patients and welcome death. Be your own advocate! There are so many other treatments get multiple opinions. The doctor her turned my friend away months ago with a higher dose of opiates and said make you final arrangements. Now months later after researching countless hours to make up for the time that was lost not educating ourselves I am happy to say that was the last bad advice this office will give us. We are under different medical care and wow what a different approach. Hope this helps someone even just one person it was worth my time! read more

I feel that this facility is not the worst, but, compared to those Ive been to in CA and Boston they are not the best either. Unfortunately in CO there is not much in terms of top medical care. I feel their geneticists are good and the office is not horrible but someone should have informed me that a new patients appt for 20 minutes with one of the specialists ( MD) will be charged as a 60 minute appt with the doctor and the charge is 432.00!!! This is NOT for any tests or blood work, this is only for 20 minutes with the MD. They claimed " Well, you saw the physicians asst and the medical personnel" REALLY? Be warned: You will be charged $432.00 for a CPT code of 60 minutes even if you see the specialist for 15 minutes. Also, the facility and the doctors financially benefit from patients taking Chemo. I confirmed it. They get paid anywhere from "Thousands to 30 thousand dollars for chemo" I will say the people there are really nice but Ill be reconsidering where I get genetic info and check ins with a facility that charges less for a regular doctors appt. IM having to pay 6 scheduled payments now. read more

My older brother was diagnosed with cancer earlier this year, and has been attending chemo treatment here since. The journey itself has been extremely hard, and I can't imagine having gone through it without such a wonderful place and a wonderful staff. Everyone we met was absolutely amazing. Deb at the front desk was always a pleasure to see, and was such a big support system for my brother and my family. The various nurses and technicians were superb as well. They took the time to acquaint themselves with us and made even the hardest visits bearable. I am pleased with the services we experienced, and extremely thankful for everyone we met! read more

How does a place with hundreds of millions of dollars of equipment not have working WiFi??? It's 2019!!!

I saw Dr Mardones today, at the Lone Tree location at Skyridge hospital. She has taken over for Dr Sedlacek as he has retired . I was very unimpressed with her! She never even introduced herself to me. I have seen Dr Sedlacek for eleven years and had a great respect for his knowledge and always appreciated his caring ways. I am so disappointed in his replacement and will change to another Dr in the future. 8 read more

Very unprofessional! Staff might be nice but incompetent in having non-expired test kits, unable to send off test properly, don't get results back so cancels appointments after you've arrived. I'm now on month 5 working with them and I still don't know if I have cancer or not! read more

This is a poorly run organization. The doctors seem competent and caring but the front office staff is unprofessional and untrained. The scheduling staff is incompetent and dishonest. Find an alternative, this organization sucks. read more

This review is not for RMCC staff in general - the receptionist, the technicians who draw your blood, and the nurses, for example, are excellent - nonpareil. This review is for Dr. Lori Jensen only. I saw Dr. Jensen about 6 times for several blood abnormalities. She was very nice and personable in my appointments. However, she is rarely in the office, even less than the 2 days/week she is advertised as being there, ignores phone calls with questions about abnormal results, and is generally unavailable. I am sure I am not among her sickest patients, but I am not healthy, either, and in looking for an ally to restore my health I found none with her. I think she should start referring her patients to doctors who have more time and interest in working with them. read more

I went to the littleton location and strongly recommend going elsewhere for a hematologist if you have MTHFR. Not only did they need to print the information from an outdated web site accessable to everyone right before I arrived in order to understand what it was , but they treated me like a waste of time, spent 5 minutes with me and they charged $300 so that they could read me incredibly outdated information that they had just printed from the Internet word for word. I ended up telling them more about the mutation than they told me and they ended up telling me to do the opposite of what every other knowledgeable doctor on the topic was recommending and if I had listened could have caused miscarriages or worse. Luckily my dad had seen a specialist in Texas for the exact same mutation who was actually informed and knowledgeable and knew that they were giving me incorrect recommendations. I called after the fact to complain and ask that I not be charged to teach the doctor about a mutation I went to them for but the management could care less. They must not think $300 is a lot of money but it was to me. I wish I had spent that on someone who could have actually been helpful read more