While the dentist at this practice is highly skilled, our experience with the office staff has been…read moredeeply disappointing and stressful. We have repeatedly encountered unprofessional behavior, including being spoken to in a condescending manner, interrupted, and even yelled at over the phone--making it nearly impossible to voice concerns or ask questions. Additionally, there have been ongoing issues with insurance billing. Despite confirming coverage and accurate information with both of our insurance providers, the office has continued to submit claims incorrectly. When we've tried to bring this to their attention, instead of resolving the matter calmly, we've received harassing and aggressive phone calls--sometimes while caring for our 2.5-month-old baby at home. Most concerning is the unwillingness of the staff to allow communication with a manager or the dentist when we requested help. Threatening to send a patient to collections while refusing to acknowledge or correct their own billing errors is unacceptable. Because of the repeated mistreatment and lack of professionalism, we will not be returning to this office. Patients deserve to be treated with respect and to have billing concerns addressed, not ignored or escalated through hostile interactions.

If you ever want to talk to the dentist, don't try this dentist out the hour, the officer refuses…read moreto let you talk to the dentist directly. They have strict policies against this, and they will not even pass you along to the office administrator . I've been a patient of this office for several years now and have nothing bad to say about the the dentist, however, the office is another story. This is a office which seems to be run like bring them in run Em out horrible Horrible service for my d office. My wife has been wait listed for over 4 years. To get into this place, they do not accept new patients even if you are an existing patient. And we refused to be even pass along the message to the dentist. Hopefully, this message gets to the dentist.

Daughter just got braces 3 days ago and was referred to this office for cleaning. She complained to…read morethe techs several times they they were being too aggressive, causing pain and the equipment used was clipping and pinching her lip and brackets. She was literally crying and asking them to stop. Water spraying on her face with no care to wipe it off. Not only that, but also while asked to give a review, the same person helped her pull it up on her phone AND PRESSED THE 5 STAR REVIEW and submitted it. This is not the level of care and comfort anyone should have at the dentist. I will also be reaching out to the Orthodontist and let them know the type of care they referred her to. She just got comfortable enough with the dentist in order to get braces, and to have this lack of care, especially with new patients, and a person who's not even a week into braces is Beyond me. Shame on you for not providing a level if care you would expect to have!

I am so extremely grateful for the staff and Dr Morolayo who were amazing. It was a holiday weekend…read moreand I cracked a tooth and couldn't be seen by my dentist for three days. I called there and they told to me come right away. They stayed to fixed my tooth (two and half hours it took). Dr M said that if I didn't come in I would've had a lot of pain and risked a bad infection. I am sooo happy I called there and took a chance! I need a new dentist as mine is retiring soon. I think they have a new patient.

Dr Chang & staff are friendly, professional & efficient. They really make you feel welcomed & like…read morefamily. Each visit is better than the last!

We have been long time patients, even bringing our two kids there now. We travel from Carol Stream…read moreto Naperville for the amazing customer service and quality care. We started coming after another dentist tried to get us to do thousands of dollars of unnecessary work. Dr. Chang was honest with us and never tries to do services tha we do not need. We will continue to drive to him passing several other dentists. thank you Dr. Chang and your team for always providing great dental care.

Simply put, excellent dental care! Dr. Que has been my dentist for over 13 years, he now takes care…read moreof my wife and I as well as our four children. Extremely friendly staff and dental hygienists who are excellent with our kids. Above and beyond the cleanings, Dr. Que has done some high quality repairs for us as well. Highly recommend this business!

From the owner: Let Us Take Care Of You And Your Smile…read more Proper dental care is an essential part of your healthy lifestyle. Renwick Family Dental offers state-of-the-art dental care in a warm, friendly and welcoming environment.

Needed a new dentist and googled around me. My husband saw this place and wanted to try it. Walked…read morein and wow, the inside was beautiful. The employees are very nice and helpful. Glad we choose here so far! Finally got my cleaning done and Ashley was amazing!!! I have been afraid of the dentist for years now, based off bad experiences and she had made that fear go away.

I am very disappointed with the service I received from your office…read more I visited your dental office sometime last year, although I do not remember the exact date. At that time, a new profile was created for me, and I was asked to have an X-ray taken. I explained to the doctor that I had already had an X-ray done and asked if my previous dentist could send the existing X-ray to your office instead. I was later contacted by your office and told that you had received the X-ray. I was then asked if I would like to schedule an appointment, However, when I called today to schedule the appointment, I was told that you could not schedule me because I had not had the X-ray taken through your office and that I would now be considered a new patient because of this. I find this extremely frustrating and feel that this is very poor customer service. If you had already received and accepted my previous X-ray, I do not understand why I am now being required to have another X-ray simply because it was not performed through your office. It feels like I am being asked to repeat a service unnecessarily, resulting in an additional cost, rather than having my existing records used.

Good day Yelp! This place came highly recommended, and it did not disappoint. The receptionist…read moregreeted me with a warm smile that immediately made the visit feel more comfortable especially for a dental appointment. The staff and dentist were very kind and made sure I was comfortable during my tooth extraction. They even had water, coffee and tea available, and the atmosphere was calm and relaxing. I would definitely recommend this location for dental work.

The dental staff is very nice but the management is horrible! They are very controlling regarding…read morepayments. They estimated incorrectly and then required me to make unnecessary payments, a lot. Then they made me feel like it was my fault. Appointments were messed up and a pain to correct.

Best experience I've ever had at a dentist. Very friendly staff and always on time. She always…read moreexplains everything she's doing.

From the owner: Cosmetics (Limited) Implant Restoration, Family-Owned, Family-Operated, Bridges, Crowns…read more Services: Family Dentistry, General Dentistry, Implants Restoration, Teeth Whitening, Pediatrics, Dentures, Partial Dentures Locations Facts: Located in the Plaza by Lallos Bar & Grill.

I've been going here for over ten years. My Kids also go here too. Dr. Doug and his staff are…read morefriendly and professional. They have convenient office hours, and have seen me off hours when I had an emergency. The office is clean with plenty of parking. They make going to the dentist painless.

The front desk staff are polite, knowledgeable, and great at scheduling appointments quick and when…read moreit works with your schedule. i came in a few days after calling in, as they have evening hours. The office is clean and a has a positive culture. All staff were very kind and helpful. I didn't know what to expect my first time (yesterday) coming in (I had a broken tooth), but Dr. Shindollar and his staff went to town right away and within an hour and fifteen minutes I was set. I would (and will) recommend anyone who lives within driving distance to go to Caton Crossing Dental Care if they are looking for a new dentist. I will be encouraging my family to come in as well.

I wish Dr. Patel and his staff (Jamie) were around when I was growing up (around 60 yrs ago)! I…read morehad a bad experience with our family dentist at a young age which made going to the dentist very stressful. During my adult life, I had several dentists, however, the fear was still there. When I found the Romeoville Dental Office I was still hesitant, however, my stress level has greatly lowered. I've been going to this office for a few years...Jamie is an excellent hygienist and when I need "something done", Dr. Patel explains it to me in a manner that is understandable. I'm glad I found the Romeoville Dental Center. If you haven't found them yet, give them a try. You won't be disappointed!

Outstanding care. Patient experience is wonderful. My hygienist, Susie and Dr. Nina are very caring.read more

This group did not provide acceptable service for my daughter. In fact after scheduling her…read moreseveral time and months in advance, they called each time to tell me that the ortho had an emergency. They knew two weeks ahead of the appointment that the ortho was going to have an emergency every time it was my daughter appointment time. She didn't get seen or treated for all of 2022 and I had to go find her another ortho to take her case. I informed this office that my daughters braces needed adjusting and that she was in pain. They still canceled. The only time I actually spoke to someone is when they called me to Inform me that the ortho had to cancel, otherwise no one picked up the call or returned messages. I am still waiting for them to refund me my money and they actually tried to bill me again last month! Save yourself and your child pain and grief. Go somewhere else. These guys are not good. Millie C from customer service send automatic messages inviting us to call and discuss our feedback. Hey Millie C, you and your staff do not answer calls or return them. Read the reviews. You are wasting peoples time.

Took my son for an exam and cleaning. I was told his teeth were fine and in good shape. Fast…read moreforward 6 months later and I take him to a different dentist and find out that he has multiple cavities that have gotten worse. No one and at Advanced Family dental can explain why we were told he didn't have any issues with his teeth. Definitely wouldn't recommend.