Good day Yelp! This place came highly recommended, and it did not disappoint. The receptionist greeted me with a warm smile that immediately made the visit feel more comfortable especially for a dental appointment. The staff and dentist were very kind and made sure I was comfortable during my tooth extraction. They even had water, coffee and tea available, and the atmosphere was calm and relaxing. I would definitely recommend this location for dental work. read more

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The dental staff is very nice but the management is horrible! They are very controlling regarding payments. They estimated incorrectly and then required me to make unnecessary payments, a lot. Then they made me feel like it was my fault. Appointments were messed up and a pain to correct. read more

My family and I (family of 7) were going to this hussiness for years. 2 of my children have gotten braces from them. My husband a tooth extracted. Many fillings, unfortunately. We never had any issues. Service was always great. We brought ALOT of business here. We also referred 2 other families. Needless to say my family and I will not be returning. I had a horrible interaction with one of the girls that deals with payments. She was extremely rude and then when I asked to speak with her manager he also was rude. Unfortunate because the dentist themselves and the hygienist are great. Horrible customer service though. read more

I've waited nearly a year before I posted my review because I wanted to give a comprehensive review and wanted to see if the practice would resolve the issue. It has not! March 16, 2024, an already partially cracked tooth split in half. I procrastinated and didn't get the crown in a timely manner as my regular Dentist had advised. Mainly due to the cost. I went to my regular Dentist and she tried to see if the tooth could be saved but it couldn't. She advised me on my options. During this, I discovered that the Dentist I'd gone to for a couple of years was actually out of network and hadn't realized it because I never owed a balance. Well, now I needed an implant and this costly procedure would result in a greater out of pocket amount so I went in search of an in-network Dentist office. This brings me to Valley View and boy do I regret it! Initially, I saw Dr. Shah on March 20, 2024 I believe. He was nice, personable and attentive. He put me at ease somewhat because I'd never had an implant or any other major dental procedure. And having a major dental procedure at an unfamiliar Dentist office was even scarier. He assured me that they do this all the time and I'd be fine. We talked through the process. He removed the remaining part of my tooth, implanted the screw/post, did the bone graphing and placed a sort of temporary tooth (so I wouldn't have an empty space but still was advised not to chew on it) on March 21st. That needed to heal for 3-6 months I believe it was. I went for a follow-up on April 8th and that was with Dr. Shaw I believe as well. He said things looked good. I was having sensitivity but thought it was a part of the healing process. I believe my next check-up was June 22, 2024. I believe it was at this point when I was advised that Dr. Shah was no longer with the practice and I saw a new Dentist. My next appointment was August 10th. I was told that I could get the my crown. The new Dentist took a mold of my mouth and pulled out my bottom crown in the process. I believe her last name starts with a "P". She asked if it was "old" and maybe that's why it came out. It wasn't. I'd never had that happen before. Next appointment, August 21st when my crown was finished. The same Dr. P had trouble getting the crown on and required help and shaved down my crown on the bottom tooth to try to adjust my bite to the new crown. My bite has changed and I know it has because I'm not able to pop my gum on that side anymore. I know that sounds silly but it's a way to know that something has changed with my teeth. I feel pressure in my teeth on the right side like my bottom teeth are pressing into my top teeth. The Dentist advised that I may be grinding my teeth in my sleep which may have attributed to the crack in the first place. I have never been aware of grinding my teeth (meaning I couldn't feel it); however, now because of the pressure I feel like I'm grinding even when awake. All of these appointments that I've listed, I made them aware that I was experiencing sensitivity in the area of the implanted tooth and other areas of concern. I literally had a list saved in my phone. Dr. Singh at one of these appointments even prescribed a round of antibiotics "just in case" the sensitivity was being caused by an infection although there was absolutely no signs of an infection. I don't like taking medication just for the sake of it but did as I was advised. I finished the 10 days of antibiotics and still no relief. So, I go back with more questions and inquiring what could be causing the sensitivity. Dr. Singh tells me he's the owner of the practice then suggests a procedure of removing some of the root from the neighboring tooth. I asked would this fix the issue. He seemed to think so. Again, wasn't clear on why we'd take root from a perfectly healthy tooth but he seemed confident that it would resolve the issue. But he said that he needed Dr. Shah (who is no longer with the practice) to be a part of the procedure. After the office coordinated with Dr. Shah, they scheduled the procedure for December 23rd 2024. I was flying out the very next morning for the holidays and didn't want to have an oral surgery so I asked could we reschedule. It is now 5/12/25 and they have yet to reschedule. I've called. I've gone in the office in person and still nothing. If Dr. Singh is the owner why would Dr. Shah need to be present? Isn't he responsible as the owner to rectify the situation? This one tooth costs about $7400 and of that I paid over $2000 out of pocket. I am not satisfied with the implant. The tooth's color is okay. But it's smaller than my surrounding teeth and the orientation is slanted instead of vertical. I have sensitivity whenever I touch the area or floss and the initial post was implanted over a year ago. Why is it sensitive? I never had sensitivity prior. I do not recommend this Dentist office! read more

25 plus years of excellent dental care in a very comfortable environment! Hours are so convenient and they have all specialists on staff. One stop shop of excellence read more

I've had great experiences with Valley View Dental in Romeoville overall. The staff has always been friendly, helpful, and very attentive during each of my visits. I truly appreciate the care I've received, and today's appointment to install my permanent crown went smoothly from a clinical standpoint. However, I was disappointed by a billing issue that came up today. During my December visit, I paid my balance in full for the gum fillings I received. I was told at that time that everything was covered and paid. Today, I was suddenly informed that there was an outstanding balance because insurance didn't cover as much as originally expected. This was presented not as an estimate, but as a finalized amount, so it was frustrating to learn after the fact that the cost had changed. I completely understand that insurance can be unpredictable, but I do expect clarity and accuracy when I'm told a procedure is fully paid. It doesn't feel good to be told weeks later that the amount is different. I'm sharing this feedback not to take away from the great staff, but in hopes that billing communication can be clearer and more accurate going forward. I value the care I receive here, and I want to continue feeling confident in both the treatment and the billing process. read more

Made an appointment for my daughter and confirmed it with the front desk. They give her appointment away because I didn't further confirm the appointment via text or phone call. read more

Friendly helpful talked about procedure. Dr Singh and Yul are wonderful people snd terrific dentist. I have been w them for 20 years they r the best! read more

Love the office and the care, but if you need to reschedule for any reason it takes months. My daughter has a school commitment that just came up in September, they told me their next available appointment is January 2025. My goodness, hire more people or stop taking new patients. This is the third time someone in my family has had the same experience, so not just a one off issue. read more

Best dental office you'll ever go to. I have gone to Dr Singh for 25 years and have since moved out of state. I schedule my dentist appts when I fly back each year, they are worth it! Best dentist and staff! read more

my boyfriend had an extraction done there and said how great they were. I was given a referral for an extraction and I called and Angie told me that they do not perform extractions on molars. My boyfriend had an extraction done on a molar there. Why would Angie lie to turn away patients? read more

Chipped my front tooth and wanted it fixed right away because I had an event to attend the next day. I couldn't get an appt with my regular dentist in Naperville and had to go to Romeoville location. Dr. Mirette Hanna was able to squeeze me into her schedule. She was so gentle and thoroughly explained what she was doing. I can tell she has a passion for fixing broken teeth because she took her time to make sure that it was properly fixed and I don't accidentally chip the tooth again. She ended up fixing my two front teeth because the other tooth showed some wear and tear from me grinding my teeth. She is so gentle, and so professional...I was at ease in her chair. I highly recommend her. She is amazing!! read more

Love them Great service. The best in the area, staff is nice and the doctors are excellent read more

Very disappointing visit! This was my first time at this office - AND MY LAST! I came in with toothache pain and left an hour later with the same pain and no plan to move forward. Really did not feel welcome here at all. The tech was rather rude, and seemed to be running the show? I saw her first and last! Like, what does the dentist actually do! The dentist was trying to pass me on to another dentist that comes in once a week!!!! SEVEN DAYS AWAY!! I got a follow up call after I left a review for them. The office manager wanted me to come back in for another TALK! Are you all serious??? I really felt that I was not important to them and when someone comes in for help - they expect MORE!! Sorry, this dental office doesn't cut it! This was a nightmare for me and I will stay away!!! read more

For almost being my first time had a awful experience. Not even making it to my first appointment due to 15min delays due to traffic, this Mexican woman wanna be rude as hell telling me "oh we got other appointments " like y'all ain't ever experienced traffic before. Any other office gives at least 10-15 min to be late and still see you. Absolutely ridiculous. Don't come here. read more

Valley View Dentist is the best in town. I just love them and their employees. They are very helpful and kind.

Rowena handles all my dental issues very well. She is patient and never rushes me when I need treatment. She never sighs, always helps me in every step of the way and always deals with me with a smile . She makes sure it was carried above par even it was for a short notice. Thank you Rowena. Susan Alexander. read more

Most definitely appreciate these dentists as I was having very many issues and they were able to make everything better

Sorry, all - I just don't have a great experience with this office. There is one receptionist that is very belittling. It's been a while so I don't know if she's still there. In terms of treatment, they are fine. But, I just never really ever felt welcomed ever since I was a kid, even till today where I've gone on to better doctors and offices. read more

I have been coming to this dentist since I was in 5th grade, so I have been seen by many of the staff throughout the years and with each of them, it's a very personal experience where they are asking me about how I'm doing, how my family is doing, and what's new in my life. The remodel of the office is awesome and makes things feel more spacious. I am always greeted warmly by the women at the front desk when I come in. Valley View Dental helped me with my braces many years ago and made it a smooth process and they helped me book my wisdom teeth removal with an oral surgeon in Bolingbrook. My check up appointments with them always go well. They are willing to go above and beyond for their patients and assure you leave happy. read more

This is absolutely the best dental practice on the planet. The dental work is above par, everyone is kind, professional and friendly . The ambIance is impeccable. I love going and have been for 15 years. read more

Brought my Mom to Valley View Dental for the first time all the way from Wheaton as it came highly recommended. From the moment you enter the receptionist is super friendly as are others we met. They asked if we wanted coffee or tea. Then we filled out paperwork and went to see Dr Paul Singh who got xrays done for my moms mouth which was swollen. Found out her cavity was infected. Dr Paul Singh has an amazing bedside manor! He gave her prescription to reduce swelling and a treatment plan. When you care about your loved ones you want the best treatment for them and I will be taking my mom here from now on! So grateful for Valley View Dental! read more

Friendly, professional staff. Very informative during my visit. I have never had a bad experience in this office. I actually look forward to my visit, Kim is THE BEST hygienist around. Very social, knows her stuff. I would reschedule my appointment if I couldn't see her. The doctors will not perform a procedure if it's not necessary. They are pleasant and attentive to patient needs. They are about the patient, not about the bill. I've been going there since they opened in 1999, if I move I'll commute. Don't look around for a dental office. GO THERE!!! read more

I had to change my dental practice due to insurance issues. I picked this one because it had a very good rating on several internet rating sites. However I was disappointed after the first exam. - The technician's hands touched computer keyboard and other surfaces then touched the inside of my mouth. (Amidst the raging of Covid-19 pandemic). Not one, but multiple times because she had to place the bite wings in my mouth to take X-ray. I had to ask for dental rinses. The dentist requested a pen to make notes on the exam but the tech did not seem to hear it, she just looked at some program on a tv screen, which hanging above the exam chair. - It looked like there was only one dentist tge time I was there. This dentist was examining me while was also working on other patients. At the same time! He was just all over the floor, running from one patient to other patients and back. - There are exam "cubicles" with a very open setting, not a true exam rooms as I have seen at other dental practices. I could see this one patient laying next to my exam cubicle with all the dental tools laying around and could hear conversations. No privacy. Talk about HIPPA. In addition, aerosols coming from ultrasound cleanings in this open cubicle setting will contaminate the air of the whole floor. - I made appointment ( in writing) with one particular dentist, but the dentist showed up was a different one. All in all, I don't have a good feeling about this practice. read more

I just came from here today and I will use them again. When I arrived they were ready to take care of me service was good there

This dental office actually looks very inviting, clean, and modern, but everything else is a joke. To start of, one of the front desk ladies is as rude as she can get. Her in person and telephone manners are lacking significantly. She literally took it upon herself to give me unwanted dental advice over the phone. The wait was pretty average compared to other dental offices. However, the actual service with the techs and dentists was not okay. I walked out feeling like I visited a car dealership and not a medical establishment. What is it with these dentists being so pushy about dental procedures. It seriously feels like they are more concerned with making money than with me as a patient. Wasn't thrilled about this place. read more

Best dental office Ive ever been to! Dr. Singh is top notch and Kim the hygienist is the best! Can't go wrong going to VVD!

I have been going to Valley View for several years now. The office was clean and has also been recently modernized. When I go the receptionists and other staff know me by face and name. I have never even been harassed for useless services like I was at my former dentist. The only negative is not the wait time in office, but to get an appointment. I try not to miss my scheduled times because if I do it may be weeks before I can get another. Overall I love this office. Clean, modern, and staff is knowledgable. I moved from the area all the way to Schaumburg but I still commute out to Romeoville to visit this office. read more

I haven't been to a dentist in a hot minute. I felt comfortable and at ease going here even with COVID. I could hear one on the hygienists in the booth next to me comforting her patient as well. I even learned a few things. Everything was explained to me and I really appreciate that. I had a really great experience and will definitely recommend to others! Thank you so much! read more

I took my 4 year old daughter for her very 1st dentist visit yesterday and it went so smooth. The staff here are professional and friendly. They were patient with my daughter and helped her get comfortable. She did so well they let her choose a toy from their "treasure chest". They even offered chocolate flavored toothpaste. She left with a new toothbrush, floss, a container for her tooth when it comes out and stickers. I could not have asked for a better 1st time visit for my daughter. I may even start going here! Thank you to the front desk staff, the hygienist, the dentist and the cashier! Valley View rocks! read more

Been coming here a few years now. No complaints...some hygienists are more gentle than others. They seem honest, explain what is going on and the plan of treatment, and don't tell me I have things wrong to make extra money, as my last dentist did. read more

I'm only going to give 2 stars because all of the staff was so pleasant. This was my first time to a dentist in decades. Before I finished my check in with reception, I asked about possibly being billed because I didn't know what my insurance would cover, and I'm having a rough time financially right now. I was told that I could be billed after everything was figured out. I accepted that and went on with the appointment. When it came time to actually do work, I was told that I couldn't be billed, and my appointment abruptly stopped. This is frustrating because I left the office still in pain, and because I work the night shift, I wasted valuable sleep time to essentially have a few pleasant conversations. I will give them a second chance now that I know, but I am not going to get my hopes up. read more

Dr. Khurana is an excellent dentist. The staff is not as good, most of them are very rude, be careful with the billing you can get overcharged. If it was not because Dr. Khurana is an excellent dentist and the location so convenient for me, I will never come back. But if you are looking for an awesome dentist Dr. Khurana is the best in the area, I will give him a 5 star review. And the office staff a 2... read more

I recently moved to Romeoville and needed to find a dentist right away because I needed a root canal. Everyone that works there is so friendly, I've never been to a dentist or doctors office with staff this friendly and courteous. They have a coffee bar that many seem to enjoy(I don't drink coffee). Each room has a tv with direct tv and they offer to put on whatever you like. It does help when you are laying there and is definitely better than staring at the ceiling. My wife and I are very pleased with Valley View and if she is able to continue to recruit our friends to the area, we would send them here. read more

I love this office. Warm and inviting and I love the remodel. Everyone I encountered was nice and very professional. Tara is wonderful and went the extra mile by calling my secondary insurance and finding out I didn't have any out of pocket expenses!! I also love how ON TIME they are.. I cannot stand doctor offices that make you wait forever. This really says something about their management. read more

Is a dental office where every single staff member treat each other with respect, me personally had work in a Dental office where all you want is the day to end . Here is a pleasure to see how respectful they are , office is elegant , clean and advance technology. read more

I've been going to Dr. Singh for years. He's the best dentist I've ever had. The hygienists are great and the office staff is always helpful. Thanks Valley View for all you do, and congrats on the expansion of your business. read more

My first experience here was horrible. I made my appointment days in advance and was told to print and fill out the new patient forms prior to my arrival. My appointment was for 8:45am. I arrived on time with all the appropriate paperwork completed. The person at the front took my paperwork and said to have a seat. At 9:15 I will finally brought to the back. I chatted briefly with the dental assistant on the reason I was there and continued sitting there for another 20 minutes before I saw the Dr. The dentist came in and instructed the dental assistant to get X-rays. By 10:00a the office manager was walking in with a treatment plan which was completely off from what I was just told. She asked how everything was and I asked if this was how they treated first time customers. I sat for an hour, saw the dentist for 2 minutes and had an X-ray done all for what? I was there in pain and left in even more pain when I learned I selected the wrong dentist/office because the service here was horrible. I will not be back. Their website looked like they had it all together, but my first experience determined that was a lie! read more

I would like to start by saying the Doctors and staff are very nice. I can not speak to the work they do on real teeth, but I am writing to say the work the lab they have hired to make the dentures are the worst I have ever seen!!!!! I have not had my plate for 2 years yet. I have had 2 teeth fall out. My Husband has had 5 fall out. We have given up taking them back to be fixed because they charge each time over 100 dollars and the work they do is awful. So we have gone to using superglue and doing it ourself..... I had a previous set of dentures for almost 20 years and NEVER had a tooth fall out.... I know a lot of people and family that have dentures and NEVER EVER have I EVER hear of anyone say they had a tooth fall out of their denture.... I would never recommend anyone to this office for dentures. Stir clear... Your better off having a set wittled out of wood.... read more

I'm blessed with Irish teeth, which is the equivalent to candy corn. To be able to redo an old crown and so quickly is really impressive. Gina the DA is a tooth ninja too!!! Unfortunately, I will be back to fund the good doctors retirement with all the follow up work I need....thank God for them. read more