Awesome Dr greatly improved my situation . THANK YOUread more

So far I have had two colonoscopies and both with Dr. Coughlin and I highly recommend Dr. Coughlin…read more Both of these screenings went extremely well. My first visit to Dr. Coughlin was in 2004 as a referral from my PCP. My second screening was in 2012. Dr. Coughlin took the time to listen to me and my concerns along with explaining how the procedure is done and the expected results. My first screening required the old way of fasting and cleansing for two days. The current method is a one day process now. This is the worst part of the procedure, however if you are prepared and knowledgeable about the cleansing liquid and tricks to make it not so bad, the entire process is good. Still no fun with the cleansing liquid and no eating for 24 hours. Both of my colonoscopies went well and Dr. Coughlin explained the results and gave me a detailed report of his findings. Having been in the ultrasound medical field for 11 years, I have thought about doing the procedure without sedation just to see how all the equipment is used during the procedure. In talking to Dr. Coughlin and others in the field about doing the procedure without sedation, I understand why this is not a common practice. A colonsocopy is not something anyone looks forward to, however when you have an experienced and knowledgeable physician like Dr. Coughlin it makes something that we wish we didn't have to do into something that we do not dread.

I had been putting off getting a colonoscopy for about 5 years because I really didn't like the…read moreidea and couldn't find a doctor I felt comfortable with. I actually chose a couple of doctors before but ended up canceling both times. Finally, after more searching, I found Dr. Kristina Hobson in Los Gatos. To be honest, when I first walked into her office, I was already looking for an excuse to cancel again. But once I spoke with her, I was really impressed with her knowledge and the way she explained everything, so I decided to keep my appointment. Today was my procedure at Silicon Valley Surgery Center, and I had such a great experience. The facility was clean, calm, and very nice. Every single person I interacted with was wonderful. From the front desk to Barbara, who helped review my paperwork everyone was kind and welcoming. My first nurse, Kay, was incredibly nice, knowledgeable, and professional. When she went on break, Nicole took over she was also amazing. I'm not a fan of needles at all, but she did my IV so gently and with so much care. Then Kat, the third nurse, took me to the procedure room she was kind, calm, and very professional. Dr. Michael Block, the anesthesiologist, was excellent. He actually texted me the night before to ask if I wanted to review everything ahead of time or on the day of the procedure, which I really appreciated. We exchanged a few messages, and then he spoke with me again before the procedure and explained everything clearly. He was confident, knowledgeable, and very reassuring. In the procedure room, I fell asleep within seconds and woke up quickly afterward feeling great. Within about 30 minutes, I felt completely fine. I was even able to take calls and respond to emails. And now, about Dr. Hobson ,she is truly a 10 out of 10. Honestly, the entire experience was 10 out of 10. From the office to the surgery center, every single nurse and staff member was exceptional. I'm a very detail-oriented and perfectionist person because of my job, so I don't say this lightly. Something I was so scared of and postponed for 5 years turned into such a smooth and positive experience. Thank you to everyone

$600 for a new patient visit and exam. Her advice also worsened the problem. I had a follow up…read moreappointment which I called in to cancelled yet they still charged a $50 no show fee. The front staff sits there and chit chat while the phone rings. Almost impossible to reach the billing department to reverse the no show fee; goes to voice mail.

After suffering many episodes of diverticulitis over the past years, I booked an appointment with…read moreDr. Parrish during an ER visit. He is a very accomplished surgeon, helping get me set up for surgery and walking me through diet and colonoscopy to prepare. The surgery was successful (partial colectomy), and I am already up and about only 10 days later, eating many foods I could not eat for a long time. The staff is wonderful too (thanks Letitia) leaving no stones unturned, no guesswork as to what to do to prep. I would not hesitate to recommend Dr Parrish to my loved ones and friends. Added plus, Dr. Parrish has a great bedside manner in hospital, explains all you ask, and responds to issues as they occur. Very positive experience.

I saw Dr. Parrish for a colonoscopy. He and his team are very professional and have very nice…read moreoffices. Everything happened quickly as he explained with no issues whatsoever. I highly recommend Dr. Parrish.

I love Dr. Nguyen! I've been seeing her for 2 years and she's always cheerful, warm and…read moreprofessional, treats you with kindness and care, and is very patient and responsive to every concern I have. I was very nervous about my first colonoscopy and she was very reassuring, and the process was very smooth. I highly recommend Dr. Nguyen and her team!

As a chronically ill patient, I have seen countless doctors in the past 15 years. Dr. Nguyen stands…read moreout as a doctor I would highly recommend to anyone dealing with GI issues. She is up to date with the latest medical research, tests and technologies, she has incredible bedside manners, she stayed honest and thorough with my case, and her office staff took care of all insurance-related matters. Amidst our broken healthcare system, Dr. Nguyen and her staff are angels who brought back the positivity I needed to keep going on my health journey.

I have had two procedures performed by Dr Zare. Dr Zare and his staff have been great during some…read morechallenging times! Clear communication, easy and flexible scheduling/visits, compassionate and attentive care. No better hands to be in for hernia repair.

I went in for an umbilical hernia. I think I had to wait about 4 weeks for the consultation. The…read moredoctor recommended I have the hernia repaired and explained the procedure quite well. Megan, his scheduling assistant, was able to schedule a surgery just nine days from then. The surgery was done on October 2nd at an outpatient surgery center in Fremont. I took an Uber there by myself, and they called my wife to come pick me up; my wife didn't have to wait there. When I woke up after the surgery, my bellybutton was an innie again. There was some pain for about a week, and I took about 7 days off of work. No problems since then.

A Well-Oiled Office…read more.... Pros: People are top of the line. Good location and parking. Cons: Waiting room is often crowded. Office interiors are a bit frayed. Suggestion: Patients - Be flexible with your schedule. Dr and Staff - Declutter the office and give it a fresh coat of paint. Star Ratings: - Overall: 4 - Scheduling: 5 - Waiting for Appts: 4 - Location: 4 - Waiting Room: 3 - Wait Time: 4 - Technicians: 5 - Dr Hirschfeld: 5 - Office Environment: 3 - Billing: 4 - Parking: 4 - Restrooms: 3 ( needs more cleanup ) It's probably just a sign of age. When you're 11, you go to the orthodontist for braces. When you're 61, you go to the dermatologist, gastroenterologist, internist, opthamologist, podiatrist, rheumatologist and, of course, the urologist...not to mention the chiropractor, physical therapist and dentist ( if you have any teeth left ). So it came as little surprise I needed to see the cardiologist. When I first noticed some scary symptoms in 2009, such as chest pain, my primary care physician heartily recommended me to Dr Hirschfeld. A series of tests at that time revealed no problem, but when similar problems occurred recently, I made a fast dash ( maybe a brisk walk ) back to his office. - Scheduling: The calendar belongs to Patty, Dr Hirschfeld's receptionist. She's very good at juggling appointments which is necessary since the caseload seems quite high and the wait for non-emergency procedures is rather long. - Waiting For Appointments: Depends on the severity of your situation. My initial "stress test" was scheduled within a week of a request, possibly because it came from my doctor. Something was a bit suspicious, but the follow-up "stress echo" took 3 weeks to get on the calendar. Your flexibility in hour of arrival will also be rewarded. My job limited appointments to the afternoon. - Location: In a "relatively new" building at the west end of the Good Samaritan campus. 15 years isn't new, but compared to 40 in the main hospital it is. Good access to nearby roads. - Waiting Room: Fairly small, especially for the number of patients seen by the 3 doctors who share the facility. There are many magazines to read, but you might do so standing up or elbow-to-elbow with a neighboring chair. - Wait Time: Not too bad, considering the high volume of patients. Apart from completing any paperwork, plan to sit for 5-15 minutes. - Assistants and Technicians: Everyone I met seemed conscientious, friendly, knowledgeable and understanding of pain which is particularly important as the treadmill accelerates and incline is raised until your face turns red. Once your blood pressure reaches a certain level and you're about to "cry uncle", they'll help you recover at your own pace. - Dr Hirschfeld: For a guy with seniority in the profession, he's surprisingly energetic and highly involved. On both occasions, he answered all my questions and made time to double-check the symptoms. That's in contrast to my experience in 2009 when I feel he didn't take my issues seriously. - Office Environment: About as you'd expect...busy, a bit cluttered and shopworn around the edges after many years in the same location. - Billing: Efficient. They get your insurance information up front and paperwork is handled behind the scenes where it belongs. I've only to cover a co-pay at each appointment. - Parking: Plenty in a parking structure to the north plus scattered spaces to the east toward Good Samaritan and the older, single floor medical offices. Overall, I'd recommend Dr Hirschfeld and his staff. It's like a well-oiled machine... although a bit overworked.

I can't recommend this office enough! Compassionate and…read morethorough..you couldn't be in better hands. They don't make them like this any more. Dr Hirschfeld I thank you and your office.

I was a patient of Dr. Huang between June and October 2025. He was always very professional,…read morepatient in answering all my questions, and thorough in his explanations. He was also very understanding and helpful in scheduling all the procedures I needed to better understand my GI condition. Dr. Huang consistently responded quickly to my messages and always made me feel that I was in good hands under his care.

HORRIBLE doctor who does not care about his patients. He is a clear example of a specialist who…read moredoes not want to do anything for his patients and tries to kick off responsibilities to other teams even though he is assigned to treat my problem and specializes in the issue. While some people seem to have positive experiences with him, it seems that he reserves his professionalism for certain people and not others. Beware. He is unwilling to spend 5 minutes doing something that could change somebody's life for the better. I am undergoing treatment with him and other specialists for why I keep on losing my voice for weeks at a time. I simply needed accommodations for my hoarse voice and LOSING my voice for significant periods of time. This has significantly impacted my ability to participate in class. My voice is GONE. It can come back one day and be completely gone the next day. It is very normal to seek academic accommodations for a loss of voice. For example, if you are taking a language class, sometimes you need to push out your deadlines for presenting if you literally don't have a voice. My school does this through the disabled students department. And currently, consistently losing my voice has become a disability because I literally can't talk and complete some of my assignments. Many teachers ONLY accept accommodations through the disabled students program: informal requests are often denied. He is the first doctor I have ever met who has refused to provide any kind of letter simply asking for accommodations surrounding a lost voice--e.g. something as simple as "this student needs to have flexible deadlines as they often lose their voice. Currently I am not clear on what the diagnosis is, but I request flexibility for their voice loss. Their loss of voice affects them to effectively participate verbally in class, so deadlines may need to be pushed until they regain their voice." Instead, he sent a very rude and low-effort email saying that he is unwilling to write me an accommodations letter simply because he doesn't know what my issue is and disagrees with the other specialist. This is unacceptable. For example, let's say somebody has some other terrible, similarly disabling disease. It might take a couple of months for the specialists to agree on a diagnosis, but they could still be suffering and their ability to participate in society, work, school, etc. is completely affected. They should get accommodations. I'm getting diagnoses or medical opinions thrown at me left and right. Even if different doctors have different opinions, ultimately, one thing remains the same: I have lost my voice for almost 20 days in one month and continue to be hoarse or lose it altogether some days. Other people had recommended this doctor to me. I had high hopes. I have never encountered such an irresponsible, uncaring, and callous doctor before. I don't doubt that he is probably academically brilliant. I just think that he doesn't realize that taking 5-10 minutes out of his day to fill out a form could change someone's life for the better. Even more malicious: perhaps he does, and chooses not to because as a specialist, he is above this kind of work.