My husband dropped off a fed ex envelope on Friday with overnight service. He repeated that it…read moreneeded to be delivered on Saturday the employee repeated that it would. And there is no movement on the tracking. The phone number does not work. We sent emails- no reply. Also went there on Saturday to only discover they are closed on Saturdays. But that is not updated online. It is now Monday and we have no clue what happened to the fed ex envelope and we have no way of getting in touch with this place. This was a time sensitive situation and we have had to rearrange our plan to get we needed over there with delays.

Excellent customer service with a wide variety of tasks, including shipping, packing copies,…read morebinding, laminating all done with a smile. No job is too small! I couldn't live without them.

I needed to ship 2 photo canvases to NJ and again Pack Rat not only took great care with wrapping,…read morebut my package made it safely in less than a week during holiday season via USPS! Customer service is excellent!

Almost want to keep it a secret so the line doesn't get too long :-) I live in the neighborhood…read more It's exactly the kind of cute quirky local pack and ship place I wish there were more of these days. Waiting in a corporate Fed-ex center etc is a chore. Pack Rat makes it cute and fun. The line goes by adorable souvenirs & practical things like office supplies. 100% yes to affordably priced holiday colored sharpies! I found it because my printer was down. It's one of my new favorite places. Local Nola at its best. Growing up my Mom always called small businesses with heart and charm "we try harder places". It's not glossy, not corporate, it's adorable and the kind of place we see all too often disappearing here. I went in low key grumpy & in a hurry, left with a big smile on my face.

I got my passport photo taken here recently, and the employees here were SO great!…read more They take your photo, like any other place (under $20), but they really make sure to meet every specification. They'll ask you to make minute adjustments on where you stand, tuck your hair back more, and make sure nothing else is amiss! I wore a white shirt, and because of the white background, it made my head look like it was just floating there with no body lol. The photographer staff member noticed this and loaned me a shirt to put on over my white one! Above and beyond! Love this local mail/copy/photo center!

I hate to do this, but I've given Gentilly Mail more than adequate time to rectify a bad situation,…read morebut they have chosen to ignore me for 3 MONTHS now. I paid $205.44 for them to ship a $1,500 piece of art that I purchased from Renegade Art. They lost a critical component of the art piece itself and continue to refuse to respond to my contacts. They think that if they ignore the problem and remain silent, it will just go away. Both Rob Schmidt, the owner of the business, as well as Luz Lekrik, the Store Manager have been WELL informed of the problem and made the baffling decision to tarnish their store's reputation rather than fixing a simple problem. I even showed them how simple the solution would be, but they remain silent. Ordinarily, someone in my position would be quick to fire off one of those 1 star angry reviews we all see all the time and roll our eyes, but I will have to give them a little credit. The main piece of art that was received was very well packed, so I'll give them 3 stars for that, but the loss of the critical component, combined with their complete and utter lack of communication when the tiniest bit of trouble showed up earns them the loss of 2 stars.

This business is family owned. Everyone is so nice and professional. I have shipped and received…read morefrom them for many years. I highly recommend this business.

Mailbox Express has been around for quite a while. Back when I used to think that it was important…read moreto pick out the right present for all the out of town nieces and nephews, I used Mailbox Express to ship the packages. It was easier than making the trek to the local UPS facility. They are agents for UPS, as well as FedEx & DHL. Give them the package to mail and they'll tell you how it will cost to send by each service. Never realized there could be that much difference on some of the packages. I don't use the package service near as much these days. The nieces and nephews are older and they much prefer Jacksons, which are always the right color and size, The another serious advantage is that there is a notary on site. I've used him for several legal documents. I have no complaints about the service and I keep going back.

Prytania Mail is Wonderful. They are friendly and…read moreexceptional at the work they do. They're flexible, and as a neighborhood spot, they know you. It is so good to NOT have to deal with USPS. They are also affordable

This was my first time shipping a large amount of items here. I brought in a couple bags of clothes…read moreand trinkets and left within 2 minutes. They packed it all up for me and had it shipped out by the end of the day. I was a little nervous because I had never let someone else pack my valuable items but when I received the package at home, everything was so carefully protected and nothing was damaged or lost. I am impressed! Good price in my opinion too. Highly recommend.

Again they did a great job!…read more I always rely on Mr Paul and his fantastic team when I purchase artworks at New Orleans Auction House. Mr Paul is very precise, correct and professional. They picked up at Auction House, packed (in double boxes) and shipped (with DHL) my very fragile art ceramic (Edition Picasso): the ceramic dish arrived to Italy promptly, packed perfectly and all for a reasonable fee. For me they are a guarantee and when my works of art are in their hands I feel calm and reassured. I always highly recommend them. Nicola Pontalti - Italy

Very clean store, and lots of open space if there is a line. There was not one when I went in to…read moredrop off my package. I had to ask for a receipt, otherwise smooth sailing. They sell packing supplies, as well.

We've been customers for many years and finally they have hired a friendly and service oriented…read morestaff with a bit of personality . Huge improvement over prior years, where customers we were made to feel as we were an imposition. Kudos on the great progress.!

It's sad that the government using USPS can't provide this kind of reliable consistent walk to…read moreservice in all by areas of our city. If you need something shipped, mailed or packagedsand shipped in the Quarter, Treme, Marginy or Bywater go here

Door locked with workers inside chatting. They peek to see the people out front and duck back in. A…read moreyoung lady waiting outside said she came 2 hrs earlier when they locked the door in front of her, was told to come back in an hour as they were taking a break. No signs on the door to indicate they are closed or when they're coming back.

I only wish they had an automated teller machine. They don't even have a postal machine and the…read morelobby is closing earlier.