I didn't need a windshield, but just info on the glue. They were more than helpful with lots of…read moreinformation. He flooded me with more fact, information and knowledge than I'll eve need. thank You...They definitely know there work.

I do not typically leave business reviews. I am posting this for others to be informed and to…read moresummarize the service issues I encountered. When obtaining quotes for a windshield replacement, this company was not the lowest bidder. I selected them because they represented themselves as providing high-quality service and cited a national accreditation. Service was scheduled for December 4, 2025. Prior to the replacement, I informed the technician that a dash camera was mounted on the windshield. He stated this would not be an issue and that he would remove it, with the understanding that I would reinstall it after the replacement. During the installation, the technician cracked the windshield from the interior while attempting to attach the rearview mirror. I understood that mistakes occur, and it was agreed that the windshield would be replaced the following day. On December 5, 2025, the windshield was replaced a second time. After the technician left, I discovered that the windshield wipers did not work. This occurred during a storm, and I had to wait over an hour for a third visit to correct the issue. I was informed that the wipers had not been reinstalled properly on the gearbox. After these visits, I was left to vacuum glass shards from the first broken windshield out of the vehicle. On December 21, 2025, when I attempted to reinstall the dash camera using the USB cable that had been left accessible near the headliner as agreed, the device did not receive power. It was later determined that the dash camera wiring had been damaged during one of the windshield replacements, causing a short and a blown fuse. The damaged wires appeared to have been twisted back together and tucked into the headliner, which was extremely concerning. On December 22, 2025, I requested a call from the business owner to discuss these issues. Instead, I received a text message stating that safety concerns are taken seriously and that I would be contacted shortly. No further contact occurred until January 7, 2026, when I was informed that the company would not accept responsibility for the wiring damage but offered a negligible discount for the windshield. I declined the discount and was seeking acknowledgment of responsibility rather than continued deflection. I can only hope this experience is an outlier. The attached video (explicative warning) shows the dash camera functioning at the time it recorded the initial windshield cracking during installation, and the attached photo shows the damaged wiring as discovered. There are additional and unfortunate details, but I am only summarizing the main issues and am ready to move on. Altogether, this turned into multiple appointments, follow-ups, cleanup, and troubleshooting that took far more of my time and energy than I could have ever imagined.

Vey kind, extremely helpful and knowledgeable. Great prices. Would highly recommend. They are very…read morefriendly.

If you want a business that is all about QUALITY and CUSTOMER SERVICE, you will be ABSOLUTELY BLOWN…read moreAWAY!!!!!!!!! Will always return with any issues when back in town. After a 9.5 hour drive from Arizona and a rock hitting the windshield, causing a small chip, we found ourselves at You Know Us Auto Glass. The chip was rather small and we were assured nothing needed done but they would be more than happy to repair this minor chip. We were amazed when they said they would feel wrong charging for such a small chip and we even got a pen/stylus and a keychain flashlight. Thank you so much for making us feel like family and the genuine care!

UNRELIABLE! I scheduled my appointment 11 days in advance, then received a voicemail late the day…read moreprior to my appointment saying that they automatically rescheduled my appointment three days later than the original date because the windshield didn't arrive. My questions are....... WHEN DID THEY ORDER IT? and WHEN DID THEY KNOW IT WAS A PROBLEM? I couldn't even call them to get an answer because I first heard the voicemail at 4:56pm and they close at 5pm. I tried calling, but the automated voice menu took too long and hung up on me at 5pm.

I have been extremely pleased with the level of service and attention to detail from this location…read more Very friendly from booking, entry into building, services rendered and explained, and follow through. On multiple visits. Thank you to the staff of this location for going a above and beyond!

Okay, so my fathers 1995 Acura legend had the power window blow out today. We weren't sure what to…read moredo so we stopped in to see if they fixed power windows and they do, but they can't get the parts... So Will(the tech) didn't charge us a thing to pull off the door panel and we were able to check it out to see if it was really the issue.... He said if we can get the parts it's 75 bucks for the installation. I have the feeling he will see us very soon to finish the job! Great customer service. Thanks Will!!!

Outstanding service!!! Had a rock go thru my windshield on my way to work. They fit me in and…read morereplaced it fast so my day wasn't ruined. Highly recommend.

Service was fast, convenient, and appropriately priced. Final product was flawless and crystal…read moreclear.

This place is great. Craig does a fantastic job, and is a super nice guy. Straight to the point and…read morehonest. I'd much rather come here to support a small business, than go somewhere else.

Dynamic courtesy and professionalism team. like that you can either do walk-in or use there…read morewebsite to see what is available. As the commercial says, you can have them come to you (just about anywhere). It is a little pricey, but you are in and out in a few (for a chip in window that is).

I've had several windshields replaced through this location. Always friendly and helpful. Great…read morework. While waiting for my windshield, an elderly gentleman came in. The manager and a tech went out and spent 20-30 min trying to help him. Not because they were trying to sell him a windshield, but simply to help him out. This impressed me! Great work guys! Thank you for making the world a better place.