Casey saved the day!…read more It's been hot - in the 90s - and our AC just stopped blowing cold air. Cleaned out things as best as we could...no dice. Called on Thursday morning and were scheduled for Friday afternoon BUT Casey got done with another appointment early and asked if he could come now. Same day service...within a few hours of calling. 100% recommend!

To our recollection we have never posted a negative review, but our experience with Blue Best…read morewarrants one. We met with Blue Best late in 2024 to discuss our concern with air temps in our house, specifically temps in our living room and kitchen, which have high ceilings and southern exposure and become uncomfortably hot in summer. We were very clear about our concern, and the salesperson spent hours assessing our home and assured us his proposed system would solve the problem. We accepted the ~$14,000 bid to install a heat pump solution based on that assurance. By summer 2025, the living room and kitchen were still too hot on most sunny days. Despite many service visits and repeated adjustments (baffles, registers, fan speeds, etc.), the issue was never resolved. Blue Best ultimately stated the system was operating as designed and implied the problem was with our home, not their installation.  In our opinion, Blue Best is very good at selling a solution, but not so good at ensuring that solution meets what the customer needs. Two independent HVAC contractors opined: -Our ductwork is in good condition. -The thermostat, furnace, and compressor Blue Best installed were not properly matched. -Basic industry-standard load calculations (e.g., Manual J) were apparently not done, which would have shown the system was undersized for our home's layout, windows, and sun exposure. Blue Best has declined to remove the system or refund our payment, instead relying on fine print in the contract. We are now pursuing legal options. We have since spent ~$12,000 on a mini-split system from another contractor, which works as intended. Based on our experience, we cannot recommend Blue Best and would strongly advise others to look elsewhere.

Blackrock Heating and Air has been amazing. We've used Joe several times over the past few years…read moreand every single time he's shown up when he said he would, fixed our problem and is incredibly professional and honest. It's comforting to know we have Blackrock when problems arise. Can't recommend this company enough. Joe can fix any issues and will be transparent and honest about the cause and price to repair.

Joe was extremely professional. HIS knowledgeable. honest and very friendly. He responded quickly…read moreto my phone call and need....He explained everything he was doing while fixing my air conditioner. His fee seemed appropriate and fair. I would highly recommend him to fix any HVAC PROBLEMS.

My AC stopped pushing cool air in the late summer afternoon. By the evening my family was…read moreoppressively hot. I did a few basic checks on my smart thermostat and system. I knew I was over my head and the problem was beyond my skill to diagnose. I called Sam and he was over at my home quickly. He is happy, understanding, and knowledgeable. He clearly explained the problems and solutions. I learned a few more things too from one of the best heating and air conditioning guys in Davis County. When my AC needs replacement in a few years I'll call Sam.

Ben was polite on time and very helpful. We appreciate the way he solved our problem. Roger Davie.read more

Daniel was extremely friendly and helpful! Will only have him do any work on our home from now on!read more

Jeff was amazing, very fast and professional. He called me direct to work out some scheduling…read moreissues.

Sean was great! I came home late Friday afternoon and my furnace was out. The house was cold and my…read moreusual service team wasn't available. After calling several other companies that weren't available I called Zephyr. He was out within an hour and got the furnace fixed. Very professional and compassionate.

Sean was great! He came out to our house same day which was amazing. I called him to see if he…read morecould install a mini split in one of our bedrooms and also wanted a service of our current A/C unit. He did a through service of our system (very reasonable pricing) and called out some issues to be aware of. He gave us great insight on what was needed to move forward with the mini split. We definitely recommend Sean! Thank you!

Such a great company. Honest, on time, deliver to expectation and will even turn things around in…read more24 hours. And that's huge when your AC goes out when it's 104 outside. They have won me over for all future service needs.

The air conditioner quit functioning in a unit we own. My son called Craig's and their tech told…read morehim with very little diagnostic that the unit needed replacement and quoted a $7,000 price. He claimed it to be beyond repair. I am out of the country and could not be there but the indications given appeared to be a parts problem. Another company replaced some parts and it has been functioning correctly since then. This company is now on my do not call list.

Jason is fast, very knowledgeable, very responsive and a pleasant person. I highly recommend him…read morefor any HVAC needs. Dean B.

My AC died on a Friday night. I called Saturday at noonish. They had Gavin come look at it within…read morean hour. They found the part and will be by sometime today to fix it after there other prescheduled appointments. Hoping tonite we have AC again.