Would not take my dogs anyplace else, This business has been in operation for many years, and is family run by liscenced (of course) operaters. Clean and well kept business. I've been to many dog salons but definitely will stick to this one. I highly recommend Bow Wow Salon to anyone looking for a professional, kind, and courteous staff to work on your fur babes. read more

Bow Wow Salon doesn't deserve to be in business. My visit was the worst experience I've ever had with a dog groomer. Took my rescue dog for a bath and nail trim. I emphasized I was there mainly for the nail trim and told them in advance he does not like his feet touched but the dozens of groomers we've been to throughout the country (we've lived in 6 states in the past 5 years) have been able to trim his nails just fine. I even brought his muzzle for them to use. First, the groomer called me at 9am and asked if I could bring my dog in at 10:30am instead of my appointment time of 11:30am. I said sure. I dropped him off at 10:30am with the above instructions and they said to come back at 12pm. At 11:15am the groomer texted me saying she was almost done and asked if I could pick my dog up asap because I told her he's not good with other dogs and they don't seem to have the ability to separate dogs after grooming. So I dropped what I was doing and rushed back over. When I arrived, the groomer and owner told me they couldn't do his nails. Even with the muzzle they said he was dangerous and they couldn't do his nails. I was not happy but said ok, how much for just the bath then? They said the price would be $50. I said what?? I was quoted $40-45 for a bath and nail trim. The groomer rudely said, "We charge more for bad dogs. You have a bad dog." I said, I'm not paying more than you quoted me for services I didn't even receive. The groomer and owner started loudly telling me I needed to pay $50 because I have a very bad dog. Absolutely disgusting behavior on their part. I didn't even know where my dog was until I paid $53 for services not rendered. I would rate this groomer zero stars if I could. I have never experienced such nasty behavior from a shop owner. They don't love dogs, they don't know how to handle dogs, and they don't know how to be business owners. They could've avoided this terrible experience and review if they A) Didn't repeatedly call my dog a bad dog and B) Didn't charge me for services not rendered plus more than they quoted to begin with. I will be challenging this charge with my credit card company. read more

I used to bring my dog here when we moved to victor and my dog never had a problem with groomers but when I brought her here my dog would have to be dragged in because she hate it so much. My dog has come home several times with cuts and the owner is always very rude. If I didn't come as soon as they called that my dog was done they used to put her in a crate in the closet and turn the lights off. No dog deserves to be treated this way. When we switched groomers, my dog no longer was scared to go to the groomer, which tells me that there was something wrong with the way they treat their dogs. read more

We love Bow Wow Salon. We bring our dogs in looking like they just came out of a storm sometimes. They come back to us looking beautiful. The owner and staff are so nice. read more

I am over the top impressed with Bow Wow Salon! I took my dog to the vet to try to get his nails trimmed (they had to basically pin him down) then I have also taken him to Petsmart, and they struggled a lot, then got to the point where they couldn't even trim his nails. I got to Bow Wow Salon and within 5 minutes, all 4 paws were trimmed. I couldn't be happier with my experience!!!! I will ABSOLUTELY be coming back here again! read more

Groomer cancels on you the day of. Is unresponsive to calls or text messages. I have made appts twice with them and got notifications the day of that they cancelled the appts. read more

Just picked our dog Luna up from her first appointment at Bow Wow Salon. She looks great! She smells clean and is nice and fluffy. Everyone we interacted with there was so nice and accommodating. Today she had a wash, face trim, and nail trim. We have been looking for a groomer closer to home and I'm so happy we found this place. The prices are very reasonable as well. We will definitely be back soon for a full grooming! read more

They did a great job with our 6 month old puppy. I was nervous at first as this was her first groom but they treated her so well and made sure to make it a positive experience. Highly recommend! read more

Warning! Never take your dog to this place!!!!!We took our dog to get groomed. The owner of the place cut my dog. I told he what I wanted. I could have done a better job if I was drunk and blindfolded. My wife called her to try to work it out and fix all the BAD work she did. This lady flipped out on my wife and told my that we were harassing her and that she did nothing wrong. After taking her to another groomer and had to pay 40.00$ more to fix all the problem she made. The other groomer said is she even a licensed groomer. She also told my wife that she better not go on social media or tell the B.B.B about her.Lady you called my wife crazy on the phone. You mad no attempt to make this right. THE CUSTOMER IS ALLWAY RIGHT!!!!!! read more

My wife and I recently moved to Victor with our little girl, Clara. We were nervous about finding a location to get her groomed since she is young (less than 18 months) and had a bad nail clipping experience before we moved. We chose Bow Wow Salon because it had more positive reviews on Google and it was right down the street from our apartment. We called to make an appointment and we're told the next opening would be a week away. I definitely see it as a positive sign when a grooming business has a waiting list, it means people are filling their days. When Clara and I arrived, the owner was helping another client at the counter, but I noticed that the front area was clean and well kept, with a couple of benches for I and Clara to sit. Behind the counter, the grooming area was open with three people working on three different dogs. There were dogs wandering around the back area (they do not keep those waiting in cages). This is another plus! They took Clara behind the counter and verified that she didn't have any allergies. She asked me about a grooming style that we hadn't used before for Clara (a Schnorkie). I said we could try it. She said that she would be done in about an hour and a half. Almost exactly an hour and a half later, I receive a phone call to pick her up. Clara looked great and my concerns about finding a new groomer were assuaged. We will be taking her back to Bow Wow Salon. read more

The owner is such a sweet lady I own a huge German shepherd who intimidated a lot of groomers and me being a groomer myself I like to groom my own dog. She offers a bathing service for 15 bucks! you can bath your dog which is great! She is so accommodating and great with her clients. The place is so warm and inviting. If you are looking for a quality groom I highly recommend taking your fur babies to her. read more

Worst haircut my ShihTzu has ever received. I wanted to cry when I picked her up- it's going to take months to grow it back out- I've never left anyone a bad review in my life but I feel I need to warn other's about taking their dogs there! read more