First, let me state that I am no relation to nor am I an employee of Images Jewelers…read more I have not nor do I expect anything of value for my review. Being Irish and married to an Irish lady, I am a Notre Dame Football fan! While watching the ND and USC game, a short video section came on that attempted to explain some of the traditions that existed between the two schools, including the Jeweled Shillelagh. The video also showed that the favorite jewelry company, the "Official Jewellers of Notre Dame University" is Images of Elkhart, IN. Throughout the many year rivalry, the Shillelagh has been adorned with either a Shamrock with an Emerald colored stone, or the Trojan Helmet with a red Sapphire like stone, depending on which team won that years contest. After seeing that short clip, I began doing my research in preparation for my Shamrock purchase! Monday morning I called Images and spoke with Shawn who, after hearing what I wanted and when I needed it, assigned my piece to Kelly, a true gentleman and artisan. Kelly was very helpful and kept me informed throughout the entire process. Kelly and I discussed precisely what I wanted and with that, the creation of my Shamrock began. Later that day I received a rendering by email. It was perfect and beautiful. A few days later, I received photographs and I was notified that the piece was ready, with a 18" chain. Well, it arrived today, boxed and wrapped and it is beautiful! Included in the box was my appraisal. I gave it to my wife and it looks great on her. I explained the significance and how I decided on that piece. The shamrock has a Columbian Emerald...very pretty. The hand written letter in the box was a special touch, and I will buy from them again. It's been along time since I experienced a customer service experience like this. Bravo! You guys are awesome. Mark Byrne Nashville, TN

I took my wedding set in to have the Cliq hinge repaired. Images did the original hinge in it. I no…read morelonger live in Indiana, so I texted them to ask if they would be able to repair it. They said yes and they could do it in 2-3 days. I took my ring in the day I arrived. They verified it would be 2-3 days. Nine days later they texted that it was ready. I went in to pick it up. I am leaving the state now and was really disappointed that the ring had not been repaired. I cannot open it. The only thing I can tell they did was clean it. They charged me $58 and refused to give me a refund even though they did not do what I paid to have done. The rude man told me to leave it with them and he would fix it. He couldn't fix it in 9 days and I am out of time. He said "that's not my problem." Never have I been treated so rudely when a business clearly did not do what I paid to have done.

Friendly, knowledgeable and helpful staff committed to customer satisfaction. A skilled and…read moreexperienced jeweler is available for onsite repairs and advice. There is a no pressure approach to sales and an explanation and description of repairs so there are no surprises. If I wanted to describe the business and the employees in just a few words, honesty and integrity are the first things I think of.

Very dissatisfied with the store. I was given as a gift earring & necklace which I tried to get an…read more In store credit. But to no avail they would not do. There policy is 30 day return which I understand, But couldn't even give me what the price was on the set. Your a jewerly store right you should know your prices. I left went to the Jewelry store two doors down & they agreed with me I got poor Customer service. Would never do business with them.

I shopped through their online eBay store, and had a great experience! One of the workers Dillon,…read morewas able to give me a good deal on buying an instrument through the store and clearly communicating how all of the shipping and stuff was gonna work. I defiantly recommend shopping through them online!

Unfortunately videos and photography aren't allowed in the store, but honestly there wasn't a bunch…read moreto show. They mostly had tools and items I personal didn't need but I did see a small dvd rack while I waited on my husband. He had wanted to come in here because he had seen them featured on a pawn show. They have a 2nd location in South Bend but I have only been to this location so far. The person manning the counter was friendly enough but not much for chit chat. The only thing in here besides the dvds I wanted was the violin I saw. There were 2 and my husband and I were debating if one was a viola but we never found out because the lady just smiled at us. Might come back but we'll probably check out the other location before coming back to this one.

Very nice and respected shop. Some issue with repairing a Rolex by they handled it fineread more

My husband has gifted me items from VHJ in Granger. He feels comfortable shopping here; sales…read moreperson is helpful. Earrings, necklace, rings have been delightful & unique. Thank you for your service & inventory!!

After reading the reviews I felt confident taking my pendants & watch to be worked on. With repairs…read moredone in the store, not sent out like other stores, it was ready for pickup so much sooner than I expected and at a fair price.

Formerly Gogi's, Mark has continued with the quality and trust I have put in them for almost a…read moredecade. He made my youngest daughter's college graduation gift effortless from my location in Texas. We had an unexpected delay due to weather. A chance phone call to him that was answered before opening, and he GRACIOUSLY opened the doors to let us in. If you want a jeweler you can trust 100%, your search is over. Mark, the look on my daughter's face when she opened the box and saw her diamond earrings was a priceless moment for my family. She could not get those earrings in fast enough! THANK YOU for making it a reality.

We went to Paul's to get a custom ring made for my husband. He had an idea of what he wanted but he…read morewanted an expert opinion before he took the plunge. I also had a ring I needed sized. We came in and were immediately greeted by Paul. He is very nice and personable. I gave him my ring to size and he measured and gave me a few suggestions as to not weaken the thin band. We had brought with us some diamonds and gold not used in other projects and asked if he could use those against the price of the ring. He was very accommodating. He looked at my husband's idea and spent an hour with us going over designs and making my husbands idea come to life. He was very busy and told us upfront the project would take months. We had no problem with that as we were not in a hurry. We put a deposit down and Paul stayed in touch throughout the process. The result was nothing short of amazing! A gorgeous ring that we fell in love with. I wholeheartedly recommend Paul for any project big and small. He is an expert and can bring any dream to life.

Can't say enough good things about Pauls Fine Jewelry! I brought a Tanzanite ring in that the stone…read morewas all scratched on, plus it was missing a diamond. Not only did he make the ring look like brand new, he was very reasonable. Every time you go there, he is busy, that says a lot. The only downside is I had to wait 2 months for my ring to be repaired, but that is because he is so busy. I will definitely bring any other jewelry repair to him and highly recommend him to anyone looking for a honest jeweler that knows his stuff!

Excellent service by the owner very knowledgeable and caters to your needs…read more Very affordable and fair on prices

George provides wonderfully personal service and creativity. He has a wide selection of jewelry…read morethat he has personally crafted and other jewelry with beautiful natural stones. he has been very helpful and doing a wide variety of repairs on mundane pieces but also has carefully repaired several antique pieces of jewelry. His shop is unique and well priced for the value--although the value of his expertise is priceless

Amazing find!! So many fun finds. Clean and well organized. The owner was delightful.read more

Fun store! We were visiting from out of town and stopped by to see what they had - ended up…read morespending time and money. Good selection, well organized, good lighting and best of all, changing rooms. Staff was friendly but definitely not pushy. Prices were fair for clothes, though a few of the purses seemed to be marked pretty high for what they were.