Prompt service, good communication and good customer service, reasonable rates, and good…read moreinstructions on using the new door. I definitely recommend this company and will use them again.

Matthew was fantastic! He was very knowledgeable and took the time to walk me through exactly what…read moreneeded to be done to fix my garage door. I really appreciated how transparent and informative he was--he explained the options clearly so I could make an informed decision. The repair was done quickly and professionally, and my garage door works perfectly now. Highly recommend J&M Garage Door Repair for their honesty, expertise, and great customer service.

Did annual maintenance, checking safeties and closures. Repaired a loud cable bang that happened…read moreon every open. Great work, quickly done. Thanks BBB!

My 25 year old garage belt decided it was time to retire Monday morning. I checked several reviews…read moreand certifications before calling BBB GDs. They were able to schedule me the same day, explained the problem, options and costs. I accepted an option and within an hour I had a new system installed with more capabilities than the old system.

Quick response, arrived on time as scheduled. Gave clear explanation of estimation. Reasonably…read morepriced. Performed the work carefully and thoroughly. Garage door works the best it has in years. I am very pleased and would certainly recommend.

They are very responsive and always perform the work well at a fair price…read more I've used them in different properties and highly recommend them.

I called on Monday, December 2nd and spoke with Mr. Whitehead with an appointment scheduled for…read moreWednesday, December 4th at noon. I received a call from him at 12:22 stating that his current job was running behind and he would be at my home around 1:30 to 2:00 p.m. He never showed and I have tried calling the office and his cell numerous times with no answer. It is now Friday, December 6th and I still have not heard from him or any representative from his company.

Excellent service, very competent and professional. They…read morearrived on time, kept me abreast of everything they were doing and charged a fair price - highly recommended.

Precise and quick answer to questions…read more Responsive to detail regarding options and costs. I then hired JP's Garage Doors.and found them to be promptl and completely honest. Within minutes, they determined that my garage door did not open because of a defective electrical outlet and solved the problem without replacing the opener for the reasonable cost of a service call. I highly recommend this business and will hire them again without hesitation.

Quick, easy, and professional replacement of a garage door spring. Sent a message on Monday night…read moreand he was here and repaired by Wednesday morning. Thank you

The customer service was great and the speed that it was done was phenomenal. I'd use them again.read more

the work was not inspected before asking for payment. the job was not complete. I paid for the…read morecompleted work. now you saying the wood was not included in the invoice. the wood stated pressure treated wood is included. my invoice should reflect the work completed. I offered to meet so they can see the work unfinished. do not try to nickle and dime me.

BLUF: Excellent communication, did what they said and didn't sell me on what I didn't need…read more My double garage door sprung its only spring and like the weather-adverse person I am, I "needed" my garage door fixed before the next snowstorm. I was able to provide the type of garage door that I had and Annapolis Garage Door squeezed me into their schedule. The technician showed up on time and that a best practice for a door that size is to have two springs on the door to reduce strain and for redundancy. They gave me the choice if I'd like one spring or two. Two of course - I definitely don't need a failed spring taking out a car or person. I also asked them to quote me a new garage door opener because my current chain driven opener is ridiculously loud. Annapolis Garage Door replied, "We're glad to give you a quote a for a new garage door opener but we think you'd might be happy with a simple tune up." Sure enough, Annapolis Garage Door tuned up the garage door and the system is many decibels quieter. They had the chance to sell me a new system but instead they sold me on their company and I've been since spreading the good word to others.

This company did an amazing job, I called and talked with George, and told him my problems and we…read moreagreed on a price which was more than fair. The office confirmed my appointment before the scheduled day. They went above and beyond my expectations, highly recommended. Thanks again Annapolis Garage.