Today, my mother had an urgent need it get her hearing aids checked for her 90th birthday party…read moretomorrow. Aisha at the front desk offered to help us out even though we didn't have an appt. Aisha cleaned and checked Mom's hearing aids. So far it wasn't improving her hearing enough. To our surprise, Dr. Stacey Cole came out and greeted my mom with a hug even though it had been a couple of years since Mom had been there. She took a quick look inside her ears and determined that she had a big problem with wax. With her next appt minutes away, Dr. Cole whisked Mom to her treatment room and took care of her. Mom can hear! We truly met an angel today and are so grateful for the kindness shown to us by Dr. Cole and Aisha at Bowie Hearing Professionals. P.S. I may have Aisha's name wrong, if so I apologize .

I scheduled an appointment in Waldorf specifically for Meniere's disease testing. When I arrived…read moreI was asked why I returned for a hearing test. I clarified why I was there. I was then told I was not scheduled for the correct test and that when I am tested I have to have a driver, wear no makeup, eat a light meal and it takes at least 60 minutes. Needless to say I was irritated and they didn't take responsibility for incorrect scheduling.

Dr. Marcie Jacobs is a life saver. I could no longer get OTC hearing aids to work for me so I went…read moreto a audiologist near me. Come to find out, I have significant hearing loss and needed better quality hearing aids. Unfortunately , the cost was very expensive and I would have had to take out a loan to afford them. This is true for any top of the line hearing aid I found out. I reached out to my best friend who recommended her audiologist Dr. Marcie Jacobs. My friend found out that Dr. Jacobs was doing an annual event that gave a pair of top of the line hearing aids for free to a deserving person. My friend wrote a letter to Dr. Jacobs on my behalf saying how I have been through a lot of rough times in the past few years and that I am always doing things for others in need. Well as luck would have it, she picked me and I just recently picked up my new wonderful hearing aids this last Monday and just as her offer claimed, they didn't cost my a penny. I can't tell you how much they have changed my life for the better. I can finally hear again after months of not being able to hear very well. I work in an office and I can hear so much better from people in person and on the phone. I can finally hear my family when they talk to me too! I can't believe what a wonderful person she is by helping people with the gift of hearing every year. If I didn't win the hearing aids, I would still have gone to her for testing and my hearing aid purchase even if I had to take out a loan. She is such a lovely person and her energy makes going to her office a joy. She took the time to explain all the details about the hearing aids and showed me how to use them efficiently. Her office as clean and comfortable and the staff was welcoming and friendly.

I don't know what I'd do without Marcie. I have an unusual hearing curve that has required many,…read moremany visits to fine tune my aids & to maximize my comfort level. Marcie has enthusiastically risen to the challenge and gone many extra miles to research & develop programs that fit my unique needs. Marcie genuinely cares for each client & over the 20+ years that I have been with her she has never failed to spend the time needed to give me the best hearing assistance available. I can not say enough about Marcie both as a person and as a professional. Highly recommended.

Professional staff and medical team. Very friendly. Great experience…read more The Doctor explained all procedures to us. Made my 6 year old feel very comfortable during the entire process. Highly recommend this location and practice.

If you have any questions about your hearing this is the office you want to go to. The staff here…read moreis amazing, friendly knowledgeable, and just glad to be there to help you. I highly recommend this office you will not be disappointed. I have a crazy work schedule and they have gone above and beyond to accommodate me. I can't thank them for everything they do for me. Thanks again

Dr. Anderson has retired, sadly, and should no longer be listed. This practice no longer has an…read moreoffice in Bowie. The wait time on the phone just to get this information was over 30 minutes. Infer what you will.

From the owner: Chesapeake Otolaryngology Associates is a division of the Centers for Advanced ENT Care, the MD/DC…read morearea's leading provider in Ear Nose Throat Care. Our goal is to provide caring, compassionate, and cutting edge ear nose throat care to all of our patients. We have two convenient locations near DC/Annapolis and in Southern Maryland. Some of the diseases we treat are: Sinusitis Ear infections Hearing loss Dizziness Nasal Congestion and Deviated Septum Voice and Swallowing disorders Airway problems Head and Neck surgery Salivary Gland Disorders Tumors of the oral cavity, pharynx, larynx, thyroid, salivary glands, ear, nose, neck, sinuses, and facial skin Tonsil and Adenoid problems Snoring and Sleep Apnea Thyroid and Parathyroid surgery

Been trying for a month to get them to send me my medical records so I can submit to my insurance…read morefor reimbursement for my hearing aids. When I bought hearing aids this year, I signed to pay $2,000, but when I got to the desk, the woman insisted they were $2,200 and tried to scare me into paying an extra $200, until I showed her the paperwork. And when I had my hearing exam, the audiologist kept tugging my ears in a way that hurt. I asked her to stop several times, but she wouldn't. I figured this is simply something you have to put up with there to get hearing aids. But I wouldn't suggest leaving a child or vulnerable elderly person alone with them. Particularly not a vulnerable elderly person with a credit card. Unfortunately my mom is also a patient, so I'm going to have to take off work to sit with her when she goes in because I do not trust these people. Right now, I'd just like to get my medical records. I've been asking for them for a month now.

Wonderful staff, fantastic facility. I have changed whether i get my hearing tested. Extremely…read moreknowledgeable snd helpful.

Excellent audiology services for anyone wearing hearing aides. Staff very friendly and…read moreknowledgeable. I highly recommend this company

I chose this place to help find the best replacement hearing aides. Dr. Cole is really great. She…read moreobviously cares about customer service, and has a passion for helping people with hearing loss, 'live better'! She is extremely knowledgeable and makes you feel right at ease. I've had my new hearing aids for more than a year now, and am very happy with the continued service I receive and the great quality of the devices we selected! I've already recommended Dr. Cole to 2 of my friends and will continue to do so!

You will not be able to get an appointment for weeks so if you sick, forget him and go elsewhere.read more

I had tinnitis in one ear and was refered to Dr Damiano by my primary care physician. He was…read morebuisnesslike, efficient, knowledgeable and thorough. An assistant gave me a hearing test and Dr Damiano explained the results so a plan to further explore the reason and treatment is ongoing. Parking is usually packed and the only spaces are at the end of the lot and, for new patients, the turn into the lot comes up quickly and is easy to miss and require a U turn (the address sign faces the road so it's not obvious until you are going past)

Being born with hearing loss, I was genuinely excited for this appointment--especially after trying…read moremy best friend's hearing aid about a month ago and finally feeling hopeful. I booked this appointment over a month in advance on October 10th. Unfortunately, I just had the worst experience at Hearing Healthcare Services. When I arrived, the doctor told me they do not accept Cigna. I made it very clear to the receptionist when scheduling that I had Cigna, so I don't understand why the appointment was booked in the first place or why I waited a full month only to be turned away at the door. To make matters worse, I was then told that their computer system had crashed, so they couldn't even perform a hearing test. If that was the case, the receptionist should have reached out to notify patients instead of having us drive all the way there for nothing. This entire situation showed a complete lack of respect for people's time--especially for someone already dealing with hearing loss and looking forward to receiving proper care. Extremely unprofessional and disappointing experience.

Super rude receptionist, Patrice. I called to schedule an appointment for my 89 year young mom…read more When I asked for a supervisor, she laughed and said "I'm the supervisor". I cancelled after she came back to phone laughing after purposely leaving me on hold. I asked her were the calls there recorded and she said "nope".

Largo location: Two…read morestars. Giving this two stars instead of one because the doctor is excellent and makes you feel heard once you finally see him. However, the wait times are unacceptable. I arrived at 11:52 am for my noon appointment and I am still sitting in the exam room at 2:00 PM waiting to see the doctor. At no time did anyone come into the exam room to apologize or explain Dr Takem has been held up by a difficult case. If this wasn't for an urgent medical issue, I would have walked out. Update: I decided to leave around 2:10 PM. I went to the front desk to reschedule for an early morning appointment so that I will be sure to be seen at a reasonable time. Today is June 7 and their next available is not until the end of July. I stated before this is an urgent health matter so I had no other choice but to turn around and come back to the exam room to wait. He is a good doctor, but it appears that they are scheduling patients on top of each other and it's unprofessional.

Wow, I was on hold waiting to schedule an appointment and the reviews popped up! I am shocked and…read moresadden to see so many people rate this office so low. I have been coming to the Bowie Office Probably Over 10 years! I have to admit, there are times when I have had to hold for 10 minutes but I have never experience the rudeness or disrespect. What I have experienced is calling my doctor at the beginning of Covid19 because I was very sick. However because I did not have a high temp (my norm runs about 95, I was at 100 for me, it was high.) I was not considered a priority at the ER! I called my Dr. at MPC in Bowie, who told me to come to the back door, took my temp, took the nose swab and sent me back to the ER with a note! I was told, don't read-it, give it straight to check-in. I don't know what it said but I was finally tested and had Covid. I know, when I was a new patient and saw my Dr. I was given labs early afternoon which included blood work. My doctor, read my labs and left a message that I needed to come back to the office and she would wait for me. I got the message after 7pm but went by. I was pre-diabetic and she wanted me to have medication on the cruise. See she remembered a previous conversations about me trying new deserts when I cruise. I can call my Dr., send messages for my mom, dad or myself and get answers or appointments. BTW - she/they treat my parents and my husband. There have been changes with the staff but I have no doubt, it will be corrected. They take great care of us.