The Vet and her staff were awesome. and patient. I got lost and called a couple times. It was…read moreclean, they're kind and attentive to pets and people alike. Pip had a red eye, so we went in to have the Doc take a look. She was gentle with him and so was Bobbie! She gave him a bandanna! Putting the drops in his eye wasn't hard at all. I'd give more stars if I could. Thank you!! Kathy and Pip

There are not enough good reviews here that equate to how I feel after my first experience at…read moreLivewell. So, let me give you the run down. Before you arrive: Making and confirming the appointment was a peace of cake with the online system. I had no trouble at all and was able to successfully submit all pre-checkup forms. When I called to ask random questions, the workers were helpful and friendly. Arriving: The individual at the desk (Rae) was lovely, and immediately greeted me and my pet. She came over to give love to my precious cat and made us both feel more comfortable for our first time. She offered us coffee and tea as we waited to be taken back. The area was spacious and clean, despite it being a rainy day, so it was a comfortable space to pause. The appointment: Nia to care of us before the doctor and was incredibly welcome and gentle with my cat. She coaxed him out of his shell with a treat and answered any initial questions I had. It was a quick bond as my cat warmed up to her and she kept him comfortable throughout the exam. Dr. Germann came in and was incredibly kind and informative. She educated me on important kitty care topics (weight, teeth, nails) that can always be brushed up on. She was super friendly and obviously had a lot of love for cats! Her and Nia gave special, comforting care as they gave shots and got us ready to go. After appointment: Payment was easy and straightforward. They gave me all of the information straight to email so I knew when I would have to come back and what to do in the meantime. Also note that they will remind you when shots are needed for your pet! Overall, a really wonderful experience even if it was just for a checkup! Highly recommend

Juliet Paneitz, DVM was great with my sick cat. Good explanation of issues and was able to perform…read morebloodwork and ultrasound at appointment (they don't read images but can give general sense if there is a problem). Took time on phone explaining things. I did not feel rushed.

I stopped by Lynn Animal Hospital at approximately 7:03 PM hoping to get urgent guidance about two…read morenewborn orphaned kittens that had been without their mother for over 24 hours. I arrived just a few minutes after closing, fully understanding that the hospital had officially closed. What was incredibly disappointing was that I stood outside knocking on the door for approximately five minutes while multiple staff members walked past the front windows. Several employees looked directly at me, made eye contact, and continued walking without acknowledging me or even coming to the door. I wasn't expecting anyone to reopen the hospital or stay late to see patients. I simply hoped that someone would take 30 seconds to ask if everything was okay or point me toward an emergency clinic or another resource. Instead, I was completely ignored. As a physician, I can't imagine seeing someone visibly asking for help just minutes after closing and not even acknowledging their presence. Even if the answer is "We're closed," basic compassion and professionalism go a long way. This experience left me deeply disappointed. I hope the practice reflects on how situations like this are handled in the future, because feeling completely ignored when seeking urgent help is not what anyone expects from a healthcare profession.

When we started looking for a local veterinarian for our new Poodle, Apaw was recommended to us…read more Our first visit was very pleasant. We signed up for the puppy plan is I would recommend! It would save so much money. The vets are so informative and are very patient with our questions. I completely feel like I can trust them with our puppy. I love the welcome sign that list the animals visiting that day!! Makes it a little more personal. They also do boarding! If you are looking for a veterinarian, APAW is a good choice

0 stars! BEWARE! Veterinary Malpractice!!! DO NOT TAKE YOUR PET HERE! I took my dog here in…read moreSeptember 2022 for an emergency visit for stomach issues and blood in the urine. His issue was not resolved and he came back with a broken back. I was told that they were going to take great care of my fur baby. THAT WAS LIE! I took him for an emergency visit because he was straining to pee, had blood in his urine, and not eating. THEY DO NOT ALLOW YOU TO BE WITH YOUR PET DURING THE VISIT. YOUR PET IS TAKEN IN THE BACK WHERE YOU CANT SEE WHATS GOING ON. They admitted my dog for treatment and when I picked him up he was sedated on pain medication (something that wasn't discussed prior to giving him the medication). When he woke up from the medication at home, he screamed in pain, I took him outside to use the bathroom that night, he immediately fell over, and could no longer walk! I called the vet the next morning and they told me that he was fine at the appointment. I knew something was wrong. I repeated asked did anything happen during his appointment and I was assured everything was alright. My baby was in extreme pain, his neck was stiff as if he has had a stroke. I called multiple time and finally spoke with Dr. Boyce, she told me to bring my dog in for more testing because he may have a tick-borne disease. I knew that wasn't right, he is on monthly preventative medication. They just wanted my money for useless testing. I called again and the vet finally told me that they had ran blood work on him and put him in the cage and when they removed him from the cage he was screaming anytime someone would touch him so they gave him pain medication. I want to know how much force they used when trying to restrict him for blood work, I want to know why this wasn't originally told to me when I ask what happened at his appointment instead of being pushed to pay for useless testing, I want to know why they didn't send him home with pain medication knowing that he was in extreme pain. On top of that, the reason for his visit wasn't resolved. I WILL NEVER RETURN HERE. They injured my dogs back during his visit and failed to tell me what happened, I had to pry the information out of them. The recovery from this visit has cost me SO MUCH MONEY! I had to put my dog in a wheelchair and re-teach him how to walk. I have been spending $100 a week in acupuncture visits to fix his injured back for almost a year and we are still going through treatments! I now take my pet to Animal Center Watkins Park. At Watkins park, they found out that my dog had bladder stones (reason for blood in urine) and they recommended a new diet for his gastrointestinal issues. They also allow you to be in the same room during the visit and they recommended him to the neurologist that is fixing his back. APAW does not care about your pet and will injure your pet just to make a buck, BEWARE!

This place is very professional and friendly. My daughter…read moreand I visited the animal hospital at college park today with our lovely Shih Tzu puppy . All the stuffing members are great! They answered all my concerns and they guided us with all the information regarding the caring of our Niko!!

Still trusting College Park Animal Hospital with the care of my dog pack, currently at 5 dogs…read more During the fall, all my dogs cycle thru CPAH for their annual fitness checks and any needed vaccinations. These wellness and physical checks are unhurried and follow up information is easily exchanged via email. The support staff is friendly and efficient.

Now that the pandemic has been fully 'over' for quite a while, you can go inside as usual as you…read morewould expect to at most vets. There was one afternoon I went when it was crowded and I had to wait a while to get taken care of -- never doing that again, haha, but I suspected it beforehand. It just proved my point. My sweet spot is the mornings -- no later than 10 on weekdays if my schedule allows. I used to strictly make appointments on the phone, but now it can be done through their website / text message system. It's been a seamless system thus far. In person, the staff are always professional and very transparent with what they're doing (thankfully it's been nothing serious for my cats). Usually I get my cats back and within 5-10 minutes the staff are ready for me to check out. I do wish it was instant, as my cats are itching to return home once they're back in my hands, but I understand the process. I'm not sure when they added it, but they have a water / coffee station in there, and I really appreciate that. There's always a movie or two on the TV in there, and I've always admired how dogs and cats go on opposite sides. I haven't seen the wandering cat in a while... that means she was adopted I hope! APAW is going to continue being my go-to spot for all of my pet needs, and I hope they continue to do well.

Dear APAWs Veterinary Hospital Management,…read more I am writing to formally express my concerns regarding the care my dog Remy received at your facility under the care of Dr. Johnson. Remy was not just a pet; he was my companion and part of my family for nearly sixteen years. I had him since he was just 13 weeks old, and he was truly my son. Because of this, I trusted your hospital to provide compassionate and honest medical guidance during what ultimately became the final days of his life. During Remy's first visit, I brought him in due to noticeable behavioral changes, weakness, and concerns that something serious might be wrong. I specifically asked Dr. Johnson whether Remy might be nearing the end of his life based on his symptoms. I was told that he appeared to be okay, that he likely had joint issues or a possible infection, and that further diagnostics such as blood work or imaging could be considered later. At that time, no blood work was performed and the examination consisted only of a basic physical assessment. Each visit cost $119. Remy's condition continued to decline. After another episode in which he collapsed, I contacted the office again and was advised to bring him back. During this second visit blood work was finally performed, and I was told that Remy was anemic and had a low body temperature. I also informed Dr. Johnson that his breathing had changed and that he was not eating. Despite my repeated questions asking directly whether Remy was dying and my request that he not suffer unnecessarily, my concerns were not clearly addressed. Instead, I was told that additional diagnostics such as X-rays and an ultrasound would be needed to determine what was really going on. I was quoted approximately $1,000 for X-rays and $700 for an ultrasound. I explained that given Remy's age, I needed honest guidance about his prognosis before moving forward with costly procedures. I asked what his realistic life expectancy might be and whether these tests would meaningfully change the outcome. Unfortunately, I did not receive a clear answer. Throughout these visits I repeatedly requested pain management to ensure Remy would not suffer if he was indeed nearing the end of his life. Pain medication was not initially provided and I was told to continue following up. Eventually a five-day course of narcotic medication was prescribed which appeared to help him tolerate the pain temporarily, but his condition continued to decline. Remy ultimately passed away just hours before my birthday. I was not physically present at the moment he passed because I was on my way there when a sudden hailstorm made it impossible for me to arrive in time. My aunt was with him and called to tell me she believed he would not make it until I arrived. I was able to FaceTime him and speak to him. I told him that if he was tired, it was okay to rest, and that we had sixteen beautiful years together and that he would never be replaced. His eyes moved while I was speaking, and he passed away approximately thirty minutes later. I will always hope that he found comfort in hearing my voice. After Remy passed away, I contacted the hospital to inform staff and asked whether I could bring his body in or if someone would retrieve him. I was told that my aunt could drop him off and that someone would meet her outside to receive him, which unfortunately did not happen. When I later returned to pick up Remy's ashes approximately one week later, I requested to speak with Dr. Johnson but was told she had already left for the day following surgery. Later that same day I received a call from Dr. Johnson from the office phone. During that call she stated that she had just learned that Remy had passed away and that I had asked for her. This explanation was confusing, as the hospital had already been notified when his body was brought in. During that call she offered a brief apology and thanked me for being Remy's "nurse" in his final moments. I corrected her and explained that I was not his nurse, but his mother. Based on my experience, I was left with the troubling impression that the approach to Remy's care may have prioritized additional costly procedures rather than providing clear guidance about his condition and quality of life. After Remy passed, I reviewed other public reviews online and noticed several other pet owners describing similar experiences, which raised further concern for me. In my case, it felt as though continued follow-up visits and expensive diagnostic procedures were emphasized while my repeated questions about Remy's prognosis and comfort were not directly addressed. It was only after I clearly stated that I could not proceed with the additional $1,700 in diagnostic costs that pain medication was prescribed. As a grieving pet owner, this left me feeling that my vulnerability and love for my pet may have been taken advantage of during an already heartbreaking time. When families bring their pets in during serious illness, th

I wish I knew sooner. After 20 years of trying different vets in the area, Dr. Kirkendall is hands…read moredown the best. It's a quick 8-minute drive from our house in Brookland, and absolutely worth it. The office isn't fancy--no preschool-themed waiting room--but our dog doesn't need a gymboree. She needs great care, and that's exactly what Dr. K and her team provide. I went to vet school before switching to human medicine, so I recognize when care is excellent and pricing is fair. No upselling, no nonsense--just kindness, skill, and respect for your pet and your wallet. We found her after a few too many overpriced, underwhelming visits closer to home. Everyone I've referred her to has had a great experience, too. Hope this helps someone looking.

I brought every dog I have had to Dr. Dubois FYI of anyone looking for Santa Claus he works here…read moreThen I met Dr. Kirkendoll she is so sweet and funny and very knowledgeable. My Pets Love Them

I am writing because I am very frustrated with the process of trying to book an appointment for my…read morepuppy. I was online and ready at exactly 9:30 a.m., as I was instructed to be. I continuously checked for appointments from 9:30 a.m. until noon, but at no point did I see a single appointment become available. I also called your service to confirm that the appointment date or booking procedure had not changed. I was specifically told that I needed to be on the computer at 9:30 a.m., which I was. Given that I followed the instructions exactly and still could not find even one available appointment over the course of more than two hours, I have serious concerns about how these appointments are being allocated. It makes me wonder whether appointments are being released through another method, reserved in advance, or whether certain patients are being filtered or given priority. I would appreciate a clear and transparent explanation of how appointments are released and how clients are expected to have a fair opportunity to book them. The current process does not appear to be working as described, and I would like to understand why.

They were informative and great to deal with. Called me back…read moreright away. They ae very good.

Went to schedule a yearly exam (have had 2 previous visits here) and the phone number, email, and…read morewebsite were all out of service. Odd and a bummer that there was no heads up given to current patients. Will be searching for a new mobile vet.

DC MetroVet is the perfect solution for vet care, especially when you have a shy pet as I do. They…read morecame out to my place, found the issue and gave great recommendations. My cat was able to return back to his normal self soon after. Scheduling an appointment has the same time frame as most places. Prepare for them to come out about a week after scheduling.