They usually have the cigars and accessories that are needed. Great service when requestedread more

Great energy as soon as you walk in the door. Customer service has been amazing,would highly…read morerecommend checking them out.

As soon as I walked in I was immediately greeted with a smile and a wave. We chatted for a bit…read moreabout the vape industry, juices devices and he has a vast knowledge on products. I actually learned something! They had a good selection of juices and devices which I do like to see in a shop a couple of new ones which I always like. Very relaxing environment and I like their decor on the walls. You will see in the pictures. Good vape shop I will be back.

I have been shopping at many different vape shops around the D.C., Maryland, and Virginia area for…read morethe past few years. Some are so-so and some are the cream of the crop. Cloud Tech Vapes is the latter of the two. Great customer service. Friendly staff and welcoming atmosphere! They have a wide assortment of flavors and devices to choose from and the the staff is very knowledgable of all the products. The location could not be any better too. I live on Fort Meade and they are located right accross the street from the Post! No more driving for miles and miles (and getting stuck in traffic) for great service at a great price.

What I came here for was not in stock but the experience with SS Associate, Matt, was/is ALWAYS…read moreoutstanding. If you have "puff preferences", my only suggestion is to buy 2 of what you like FIRST. Then, Open ONE. Next, replace your home-stocked puff preference AS SOON as you unseal your second product. Customers can buy a spare as "stock" just like any store can run out of stocking your preference. It's just a little smoke shop but it's BIG on 5 star customer service. I respect THAT. Find your buy/home-stock "balance" and keep that buying routine. You'll never have to wait on a shipment coming in or having to return to get what you prefer. Then take pride in giving ALL YOUR business to a local shop that works to earn every customers loyalty. I come to Smoke Shack because of the outstanding customer service that you will not find anywhere else. If they're out of stock I don't mind coming back but I plan around it and shared my method so you can too. Matt was wonderful attentive, helpful and makes excellent recommendations upon request. It's no surprise that this little shop has associates like Matt who are dedicated to a standard of excellence that is palpable. I see pride in Matts performance so each guest has a pleasant experience and he can end each day certain of it. I actually look forward to stopping by when passing through. Even if my preference is out of stock every trip is met with friendly face, swift transaction, a helpful demeanor and a very knowledgeable staff! Love this place, but don't take my word for it. Drop in, see for yourself.

Great place! They have a great selection of vape juices! Matt is always super helpful!read more

I walked into Vape Chalet four days ago and greeted the store clerk, Daniel, with the phrase "I'm…read morehere to quit smoking!" Daniel was so helpful and knowledgeable about their products. I told him I didn't know anything about vapes, and he immediately jumped into showcasing their inventory: showing me box mods and tanks by name, explaining wattage to me, etc. Over the course of an hour and a half, he explained the ins and outs of a vape to me, helped me pick out juice, and showed me everything I needed to know: even how to prime my coil and fill my tank! I ended up buying a whole kit at Vape Chalet, including spare batteries and a 2 month supply of juice. Daniel even helped me pick out what level of nicotine based on how many cigarettes I tended to smoke in a day! And a supercool detail about this shop: they have tester vapes (with sanitary disposable mouthpieces) where you can actually try out the juice before you buy it! Daniel's parting words to me were a challenge: "go three days vaping instead of smoking, and if you smoke a cig after that, it will taste horrible." He was completely right! Thank you Vape Chalet and Daniel for helping me kick my nasty habit!

Really wide selection of products here and they even sell drinks!! Was priced normally for and not…read moreover charging for stuff, overall great service !

Honestly it sucks vapes are always defective but employees are nice just can't ever get a good vape…read morehere.

I went in and have only met the wife of the owners Teresa, sorry if I misspelled but she greeted me…read moreas soon as I walked in the door. There was no feeling that I had to make a purchase, I was asked about my day and how I was doing as a person. So that played a big role for me made it feel welcoming there is no vibe for a rushed purchase. Very knowledgeable for their juices and they have a selection that will fit anyone. She remembered my face and that was a thumbs up. Good store and amazing customer service!

The most knowledgeable staff of any vape shop I've visited, very helpful and friendly. The prices…read moreand selection are great.

All day everyday! Best service, a vast variety in terms of selection. And they'll never break your…read morepocket on the value of what you're getting from them! Travis and Mel are the shit!

Been a customer since day one. Today the guy at the desk decided he didn't like Metaglasses and so…read moreasked me to take them off. I'm basically blind so I asked why and he ratoled off something about privacy. Always worn the same glasses been to several different dispensaries and never had a problem with him before probably wouldn't have been an issue except the guy was very rude. Lost a customer going to Green Light therapeutics nicer there anyway.

I always have fun when I go there Life is too short and…read moremiserable and they always been positive smily and just good ju ju energy. Highly recommend them

Store clerk followed me to the parking lot screaming and cussing. Middle of the day, lots of people…read morearound. He was aggravating and trying to incite a violent incident. screaming I wasn't gonna do anything (about his belligerent behavior) F words an obscenities about my mother all the way to my truck as I drove off deeply worried for my safety. Long blonde haired man working there. The female working back in the office within site offered no help and seemed to not want to contain the man's psychotic outburst. I had expressed my dissatisfaction and thoughts of a scam where he said I would have to pay more 150% more than the price given over the phone (40 to 100) I feel the dramatic display was in response to me calling him out for that bs. judge for yourself i dont even feel comfortable bringing my family to the Giant now for groceries.

Ok so i went to the shopping center and lucked up on this spot because i was #dashing... well a…read moreyoung lady helped me tonight. Let me try a couple of flavors and i was SOLD!!! She has a cool spirit and she went in great details to help me. I had been to 4 other shops and this would make my 5th stop. They custom make flavors so im digging it like wooo lol... i will return and i am so happy to have found this vape shop and the customer service makes you feel at home not because of the lounge couch and tv... lol Thanks guys i will be back. Olivia R.