This place is probably good for a lot of other things but there cigars are absolutely garbage i think there cigar humidor can't be working because I haven't gotten a fresh cigar out of here yet come people we have got to do better read more

-0 stars. Let me preface this review with THIS... my first vape pen purchase was LESS THAN 10 DAYS AGO! That pen stopped working correctly. I thought maybe it might be due to a faulty/defective chamber, so I went to the store Mon 2/8/21 to speak w/owner/mgr, letting them know I must have received a dud. The 2 folks working there ask me to return the following day after 12 noon. That visit, I told them I'd just get a brand new chamber during the interim, just to see if that worked any better, and return later, to address the issues with the owner. They said okay. Once home, I open the package, pop it in, surprise... that brand-new chamber was EQUALLY DEFECTIVE... and literally fell apart in my hands as I was holding it. This brings us to today...Wednesday. I called 1st, to ensure "BossLady" was there this time.(since the entire experience and her customer service was so funky and foul... I'mma just call her B.O.Pun intended!) They tk a msg, w/she'll call me bk shortly. Abt 20 min later I got a call from the same guy, Id spoken w/in person, on Mon. He remembered exactly who I was, told me B.O. STILL wasn't available, but an employee named "Lindsay" could handle the return/exchange, and rectify the malfunctory device issues. I said ok, I'd be there shortly. Once at the shop, Lindsay, recc by B.O., is friendly and helpful, as a vape expert. She quickly apologized for my pen, sold by a diff employee,(who suddenly they say no longer works there) tells me that that was a known faulty device, and wldv sold something entirely different that she uses herself, which also happens to be the very same price as what I paid. Here's the issue. After taking my merch to the bk, to show B.O., who refused to come out and speak to me in person... Lindsey says all B.O. will do, is tk off 5% on ANOTHER brand new device! (now remember...mine is STILL NEW‍) She actually expected me to spend additional $$ patronizing her store for the THIRD time, in less than 10 days , to buy yet another item, equally likely to be defective, for which they undoubtedly, also deny culpability. They currently hv a handwritten sign that says no returns no exchanges...and this sign is new... It was never there initially. Quite clearly, the non-existent policy is NOT bcz of covid., as no one in the store took issue w/handling the very vape pen Id just had in my own mouth. Instead, I'd venture, it's the result of knowing they sell CRAP products, and stale tobacco merchandise, intent on committing FRAUD, theft by deception. Had this been handled appropriately, It's likely, I'd spent an even higher amount on a NEWER vape pen, per recc by Lindsey, as I trusted her knowledge and sound judgment...IF....B.O. had at least given her permission to credit the amount I'd already spent, toward the purchase of a new device. B.O. refused. After repeated failed efforts to coax B.O. out to speak w/me directly, I decided to go thru my bank directly, to have the transaction returned as fraud, since it was. Shameful, given that the onus lies with the merchant who sold me the problematic merchandise. I also found it hilarious, that B.O. wldnt show her face, didn't even want me to so much as know what her name was initially....AND sent Lindsey out to do her job and definitely her dirty work, while she stayed in the office hiding under her desk I guess? I later learned, B.O. has a penchant for abusing the power of the Laurel PD, to resolve her customer service issues, rather than deal with the customer directly. She just literally calls the police on people!! Can you imagine how things could escalate w/some individuals, if that were to happen? B.O. is a trip...and I can't imagine why any non-korean wld ever work for/with her, especially when this chick refuses to do her own damn job, but will sic some "Outsider-Muscle" on customers, in an attempt to do her bidding.... seemingly making them, the scapegoat.(MANY Korean establishments love to do this...as a way to displace the responsibility and blame they know they'll encounter w/their questionable, unethical, and flat-out FRAUDULENT businesses in communities that do not represent their own). So they leave this young lady to deal with a disgruntled public over products they know are garbage, when they alone are responsible for the merchandise stocked in their store. Do not patronize such businesses, owned by ANYONE who employs such unethical practices. They are committing fraud, and theft by deception. Which is illegal mind you. This review was based on principle alone, to prevent others from patronizing them all together. If they cannot honor ALLLL of their customers, and the $ we spend on their products...they do not deserve the honor of receiving our dollars. I guarantee you her business ethics are different in a predominantly white neighborhood versus a black or racially mixed one of Laurel. She does not deserve to make a dime from this community and she needs to be put out of business! read more

Great tobacco store all around. The owner Minah is very nice and welcoming! Definitely recommend this store!! read more

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Stopped by here to see if they happened to carry Nat Sherman Naturals in Mint, and they did!!! These are the best fucking cigarettes that a former yelper put me on to, a cigarette for the discriminating palate. After Natty's, gas station cigs just won't cut it. En fin, if you are gonna smoke, smoke in style. ps. I only smoke when I drink. pps. I swear that's the truth. I am not a smoker. read more

I recently purchased an item from this location and when I left the store and got outside I noticed that the item was cracked from the inside of the glass. I walked right back into the store with receipt from the purchase I made 3 minutes earlier and they turned me away stating that they will not accept my return. I showed them that the glass was cracked from the inside and there was no way I did that and they refused to even look at it. read more

Their disposable vapes are fake. They take like rubbing alcohol when you hit them. They will not take them back unless they don't work. They don't take responsibility for their fake products. I'd give zero stars if I could. read more

Overpriced products, and most of the employees are not very helpful. I used to shop here all the time, but it's been under new management for the last year or so, and it's now a place I avoid. There are two other much better shops nearby! read more

Do not shop in this cigar shop if you are AA and/or carrying a large handbag. Over the weekend, I came into this store to get a lady cigar for me and my friend. 2 young men who look like the sons of the owner were working and 1 of them proceeded to follow me in the room where cigars are held. Keep in mind there are signs all over the shop stating there are cameras everywhere so I know I'm already being watched-fine. I go into the room (my 4th time in this store by the way) and 1 of the sons runs in from another door and says "Uhh I'm sorry you can't shop in here with a large bag or you have to keep it at the front". I asked when did they start this new policy and where are the signs like all the others, that say that?? He says "Oh it s a new policy". I said "Wow well I won't be spending my $ here ever again and why don't y'all signs that say that too?" And of course, he says nothing. I proceeded to leave and spent my money 3 miles down the road at a much-friendly, non-racist cigar shop instead. read more

MOLD!!!! It's a head shop trying to be a cigar shop. If you're looking for real cigars, then stay away. They carry some great brands, but they have a serious mold and humidity regulation problem in the humidor. The humidor stinks of mold, and there is mold openly growing on cigars and boxes. This is not "grow", which real smokers know. It's mold. They also don't humidify their cigarettes, so who knows how long they're been on the shelf. The kid working there said and I quote "Yeah, I don't know anything about cigars and I never come in here (the humidor)". If there was weed in there I bet he would. Try "The Smoke Shop" in Annapolis, bit out of the way, but they actually know about tobacco and how to properly care for cigars. read more