I haven't been to Nickel City since the remodel, so I was curious to see what it looked like…read more The gentleman behind the desk was as kind as I remembered, and let me know what the options to put on the game cards were. He even let me turn in all of my "vintage" coupons that I had stashed away in the car--there was about 2,500 worth and he added them to my card, no questions asked! The space is very open and more quiet than other arcades. We were there on a Saturday night from about 6p-9:45p. $25/per person went a pretty long way! We played air hockey, the Simpsons, discovered some cool import games, tried our luck at the egg game, etc. I believe most of our party of 4 has credits left over. They still have the gear game that I remembered, the game where you have to drop the red balls into the buckets, etc., but I was pleasantly surprised to see they had a cool, new Hot Wheels puck game, a huge Monopoly spinner, and the Rick and Morty drop game that entertained me for the majority of my time there. I have a hard time parting with my tickets (clearly, based on the stash in my car), but the "store" had a wide variety of items and fair prices. We ate dinner before heading over so I cannot speak on the cafe nor did I use the bathroom myself. There are not as many games as other arcades, but it is a very nice place to spend some time!

This place sure has been cleaned up! It's been a while since I've been to Nickel City, so I'm not…read moresure when they renovated, but it's great now! The place seems to have more emphasis on carnival-type games where you get tickets as a result of playing them, such as skee-ball, basketball, ball bucket drop, etc. They do still have the nickel arcades, but definitely it is the minority. They also reconfigured the layout, and it feels more spacious and less clutter. All, surprisingly, all games were working and there was not a single out-of-order sign when I went. Sadly, there is no more free arcade section, except for a Tetris arcade near the basketball machine. While the arcades do take the good ol' fashioned Jefferson, all other games require a game card. Load up the game card at two different kiosk, one near the counter selling overpriced prizes, or one in the back near the bathrooms. Overall experience, I like it! With just spending $11, my teenager was able to entertain himself for close to 2-hrs. That's a great price for me. This cheap parent will come back. BATHROOM REVIEW: Located near the back, the bathrooms are the only thing that appears to not be renovated. Everything was in working order, and got the job done. Don't forget to wash your hands, because we all know you'll be touching everything afterwards. Sit or squat? Squat.

So much fun! A hidden gem for sure! Bowling, pool, darts & games! - I will definitely be going back!read more

From reading my past reviews, I very seldom rate a restaurant or entertainment venue this low. On…read moreFather's Day, we waited over two hours for our food. What finally arrived was a semi-cold, burnt pizza (pictures attached), while none of our other items ever came out. When we requested a refund, the manager first said "no refunds." About 15 minutes later, he returned with a refund receipt, saying it was the best he could do. I understand they were extremely busy, but this isn't the way to operate an establishment. You prepay for your food, seat yourself, and then servers wander around aimlessly checking table receipts with no real system or direction. They're clearly in need of table tracker devices or better organization. The bathrooms were clean. The only thing that kept this from being an even harsher review was Mathew, who was genuinely kind and tried to help. Without him, my experience would have been much worse.

this place is very family, friendly, has video games for pretty much all ages, a really nice area…read morereserved for private bookings, and also caters to the adults with two bars. There's Apple space to move around and very bright and lightly. The food choices are pizza, chicken tenders, cheeseburger, sliders, fries, cookies, and drinks. The service is bar none where they're so helpful and inviting.

First & Last time here. Purchased a Package to celebrate my son's birthday party, set up was nice &…read morefood is good, Wish i could say the same about Manager, his customer service is TERRIBLE. I booked from 6-8 NOWHERE IN MY CONTRACT OR PARTY FAQS SAYS KIDS AREN'T ALLOWED IN BUILDING AT 8:00pm. I understand if it's their policy but i wasn't told on any emails when i booked for adults & KIDS. I had previously ask my bartender and server if my guests and I could cut the cake at 8:00 since food is served at 7:30 they said Yes ofc then manager comes around 8:05 to tell me "KIDS HAVE TO EXIT BUILDING AT 8:00" he gave me a "chance" to cut cake and stay until 8:30 and then we have to leave property, i felt so bad for my guests with kids who were rudely told they can't longer play games & had to leave, we cut cake rushed and they took them to go since they were not allowed to stay and eat on site. One girl there did apologize bc i showed her nowhere in contract nor email with planner party named sam told me about this policy and manager simply said "you have to talk to the person you planned your event with & that people usually play, eat and then leave" like really no one stays on site even if they have to move tables? I understand that but we were the only ones who had booked at that time & there were plenty of empty tables and chairs available. It was just very rude of them to say Kids have to exit the building as if these kids were not being supervised and playing with their own parents. SIMPLY RUDE & they could have communicated this policy with me before even booking it. They did charged me for everything 2 days before event though so they know what what they're doing. I emailed party planner and I've been ignored now. Only Bartender gets the star, very polite. TY.

Wow shocked that this guy continues to haunt me and not let this purchase die. Instead of…read moreapologizing for his actions he takes it to all new lows trying to mute me on a public forum. Not only have I received 22 emails in 22 days reminding me to make a payment on this horrible purchase experience. Was informed yesterday by the owner of a website I frequent and use there pinball forum that Jack was complaining about posts related to Jersey Jack and claimed he did nothing more than issue me a refund, Two sides to every story and needless to say the owner of this website is doing nothing to shut me up. At this point annoyed I tried to contact Jack to ask him for a truce. He again claimed no fault after going behind my back trying to shut me up on a website I enjoy using, a public forum. Freedom speech is a great thing in america and I will continue to use this. He also said I should delete all lies from yelp. Calling me a liar again and again made stupid comments about my own company. I am now blocking his emails and phone number. Will not be harassed further about this sale. I am now done with this company in so many ways other than the daily reminder to make a payment on a cancelled order. Instead of just saying sorry for being a jerk he tried to silence me from my right to speak. In a million years I will not put one of these machines in my home or support his company in any way shape or form. My advice steer far away from this company and do not fall for his used car salesman tactics and two year preorder program with zero guarantee of a finished game. Hopefully my daily reminders of this purchase will somehow magically stop but I have my doubts.

Anyone that has played Jersey Jack's Wizard of Oz Pinball machine has to be enthused about the…read moreadaptation, itself and also about the company's willingness to go above and beyond to include new technology in pinball machines. I have owned the WOZ machine since it's release and it is still heavily played in my household. This development and implementation of new ideas, and the commitment to producing a stellar game inevitably led to delays in production of their newest Hobbit machine, and the delay may have been in part responsible for the other reviewers unhappiness. Because the review predates the machines release, it cannot reflect the Hobbit game itself. I am also curious why a one star review never really addresses what the original issue and complaint was? My personal experience with the family and company at Jersey Jack has been remarkable from day one. From the fact that they answer the telephone each and every time I call, which I love, to the exceptional follow up of each sale or issue, I am absolutely a fan of both the product and the company. In 2013 I placed a deposit on a $7500 Hobbit LE machine with what I thought was a Jersey Jack Distributor. Forward to 2016 and that other company indicated that the machine which I had purchased was no longer $7500, the price on the invoice, but was instead $9500. Obviously this type of business practice does not warrant reward, and I quickly got on the phone with Jen at Jersey Jack, (who acknowledged that the price would have been honored by one of their distributors, in fact by anyone with any character or business acumen.) In fact, overhearing part of the conversation with Jen, the owner Jack took the time to get on the phone with me, listen to my predicament, and offer a solution. He promised a signed machine before Summer with an improved and correct price. He also offered to assist me if I had an issue retrieving my deposit. All of this was above and beyond what was necessary, yet was consistent with each of my interactions with Jersey Jack Pinball. I am looking forward to any machine that this company produces. Bill Creighton Sacramento

I was at this location earlier today. I was with a group of friends with their kids. We had…read morepurchased a groupon and figured it was a great deal so we decided to go. Can I just say, thank The Lord we didn't pay full price! A few inflatables. If your child is under 50 pounds, beware! The older children are let loose! The parents don't say anything, and the staff (who are mainly high schoolers), don't say a peep either! Many of our kids were nearly trampled! The "race track". It's cute. The great thing is they go different speeds for different age groups. The thing is, it's so unorganized! We waited in line for 15 minutes as other went past us. And then sat in the go kart for 5 more minutes! One of our kids got stuck and was crying because she injured herself, and it rooks them forever to help her out! Btw, she was in the group of go karts that went the slowest! The staff. Like I had mentioned, mainly high school kids who don't really care. Most of then were exceptionally nice. Although I do have to say, the last with the headset was extremely rude, and just a down right b****. She rolled her eyes at me, and never did I see a smile come across her face! Food. Over priced drinks. But the pizza they order is great! They gave us 7 plates, one was dirty, for 14 of us. We ordered three XL pizzas.... And two napkins. Yep, two. Unless you have a groupon, check out another place... Even the groupon doesn't make this place worth it.

We are at this place right now. We picked up a groupon so thank god we didn't pay full price.they…read morehave a go kart track, inflatable jump things, an arcade, a rock climbing wall, and a supposed toddler play area. Let me point out the fact that this place is not very organized.The employee at the front desk was clueless. I'm sorry but a bunch of dirty couches and a few sticky toys on the floor hardly qualifies as a toddler play area. We have been in line for 30 min waiting for the kids to get their ride on the go karts, which they get two rides each for the open play price. They let the birthday parties cut in front of the open play which would be ok if they informed us of that before we got in this line! I don't see how it will be possible for them to get both rides in before they close because we are still waiting for the first ride!!! They shouldn't have open play when they have multiple bday parties! I will add one star though because they were very apologetic and the kids are having fun in the bounce houses.

Great selection of racing games. Will definitely be heading back soon. They also have consoles…read morethere as well.

Great old time video games for only $20 per person for unlimited time each day. You can even leave…read moreand come back on the same day. We were there three hours and the time just flew by. More games expected in the future and a friendly staff. We will definitely be back.

Had a great time at Funtopia with my kids. So many climbing walls, it was a good time (especially…read morethe Christmas theme for the winter). I had the chance to check out their party rooms as they were running kind of a family open house for their Christmas time. Lots of fun challenges for the kids as they put snowflakes and cookies on the climbing walls for kids to collect for a prize. They had a food buffet showcasing some of their food options pizza, pizza puffs, meatballs, chicken tenders. Salad and hot chocolate. The staff was super friendly and good with the kids. We had a great time. The party space accommodates several groups at the same time.

Great variety of activities for all ages. Plus, there are tables for parents to hang out or work…read more Free wifi!

What a fun place to be in!! So many new game machines and activities and every time we come in,…read morethere is something new. Over the years, this place has kept on investing on more items more exciting things while utilizing the space so cleverly. I think the owners are very intelligent people, they do disinfect this place pretty often as they say, and keep bathroom and floor clean too. The only downside would be the prizes, but other than that, it is awesome.

I would give this place zero stars if I could. The worst birthday party experience ever! Avoid at…read moreall costs. They (conveniently) never got back to me before the party to answer basic questions about their packages, confirm details about the food, etc. This is all part of their plan - to be as shady and ambiguous as possible about the party packages. It's a true bait-and-switch scam. They position the arcade package as "unlimited." Buyer beware - there are only like 4 games that are unlimited, all of the other games require an upgrade, which was super frustrating for the kids (and for us). Because their game cards only lasted about 5 minutes, we had to add laser tag to our party package to avoid having the kids just running around aimlessly. Turns out, only about 1/2 of the kids were able to participate because of their shoes. The party planner didn't help us whatsoever with serving the pizza, cupcakes, or cleanup. And then had the nerve to charge a mandatory "service fee" (tip) of over $100. It was a MISERABLE party experience from start-to-finish....and it cost us over $700! Do yourself a favor and avoid this place at all costs!