Best building experience I've ever had. Their construction arm JAS completed a walk out basement…read morefor me. Worked with me every step of the way to a great outcome. I couldn't be more pleased! I love going to the hardware too. So friendly and helpful. They still help with getting purchases loaded in your car!

Still an old fashioned type hardware with personal service available. Building materials available,…read moreand they build custom homes and buildings with in house licensed contractors. Have an excellent kitchen cabinet designer in house.

Large variety of products and always willing to support neighbors, contractors and visitors. They…read moreare knowledgeable, treat everyone with respect, provide good and honest service and they overcame Helene with integrity and strength.

I'm a Hispanic veteran hiker ,I went there to find something to repair my broken backpack,…read morethe owner said that he couldn't help me that the best thing for me to do is get out and don't come back. at that time I did said don't need your f------ a-- and I left the store . it hurt so much that someone that don't know me can talk to me like that . I would do anything for anyone at anytime.

Mom & I have been waiting in Lighting for over 20 minutes for someone to help us. She's asked 3…read moretimes at the front for assistance. I have actually attempted to call the store but that is the worst phone tree ever. She finally ran someone down & he is now telling her that what she wants is impossible. Can't be done. She wants a replacement globe for a ceiling fan light fixture. Atrocious.

The automated telephone system makes it virtually impossible to speak with a human. Absolutely…read moreridiculous!

From the moment you walk in, it feels like you took a step back in time- in the best of ways…read more Wooden floors and a mixture of practical items and lovely gifts greet you at first glance. This store is broken up into two big rooms. The one towards the left is more upscale gift like. You will find lotions, cards, kitchen gadgets and candles/soaps. While it is a bit pricey, I love the local and well curated feel. They have nice candies and snacks from Asheville and some great natural products. Some old fashioned soda in the back for hot summer days. The right side is more your everyday stuff and traditional general store items. You will find actual hardware, command strips, soil, birdseed and leaning supplies. The front has cute games and books. Again, check the prices as some are quite fair (I got birdseed and a birdfeeder for the cat that costs similar to Amazon prices) but some can be high. Other random info- They also do handiwork and make key copies. That's nifty. You can become a member and get some discounts if you wish (it's free). The workers are super friendly and more than willing to help. Street parking.

A diverse store that has just about any kitchen gadget you need including linens…read more The prices are high but there are some unusual items and some local items. It's crowded, narrow isles. Only one employee that was not at the register when we needed to check out. Probably will skip next time

We always use Louis Williams & Sons for or job needs. Great quality parts for a good price…read more Windows, doors, sinks ect. You name it they have it or can get it for your mobile home needs. Praytors Home Restoratons can fix your mobile home all with Louis Williams & Sons materials. https://praytorshomerestorations.com/

How does this place not have a review???? This company has been around for years. They used to be…read morelocated on 7th Avenue. They've moved off Spartanburg highway now. Slightly less convenient location, but truth be known, I'd drive 50 miles more if needed. First off, these employees are super nice! And it's not just "hi", "have a nice day". They're just exceptionally nice. Also, they're crazy helpful. I walk in the door and show the gentleman what I need. He says "oh, that's a union brass diverter valve, come down here, I'll show you where it is" what I didn't tell him it's I spent two weeks figuring out who the original manufacturer was! Should've just come here to begin with. I typically only shop at Lowe's. Lowe's didn't have what I needed. From now on, I'm coming here for any plumbing need I have regardless if Lowe's has it or not!!! . Thanks guys!

Young's Ace Hardware in Weaverville has exceptional customer service. I always found someone to…read morehelp me. It is a large, clean store. Today, an employee saw me struggling with potting. She immediately went to help, unasked , and carried the bag into to help me check. The cashiers are very cheerful and friendly.

Good customer service but some of their prices are just ridiculous. For instance, 25 #8 drywall…read moreanchors are $34 (!) while 20 of the same size and type are $8 at a nearby competitor. I don't mind paying a little more to avoid another 1/2 mile of driving but not that much. C'mon, Ace, that's just a gouge!

We are painting a house in Lake Lure and stopped in here to grab some painting supplies. Such a…read moregreat store. Looks little on the outside but has a great selection for any kind of project. Staff is super friendly and knowledgeable, and the prices are WAY better than Lowe's or Home Depot. Wish there were more places like this around.

Best hardware store in wnc...staff is friendly and helpful and will assist you with your bird seed,…read moremulch, piping, lumber, cement, propane or whatever you need....check them out...you will not be disappointed....

I visited Hensons for the first time back in July. I really was expecting a small-town hardware…read morestore. Just looking at it from the outside. What I found was a great hidden treasure of building materials and a friendly knowledgeable staff. It gave me the old-school lumber yard feel where you talked with people that know you and cares about what you need. I know they have been through a lot lately and maybe the past was different but I would highly recommend them for any project, build, or just a great place to stop by and visit.

Been in this place several times....they were jerks both times. I will never shop at this business…read moreagain. First time they told me there were too busy to help me, gave them a second change and the second time they told me to go out into the drive through yard and find it myself. Stay Away!

Staff is always friendly, knowledgeable, and the store is well-stocked. Small parking lot, so be…read morecareful.

I've shopped at this store for 40+ years. Of course it moved across the street during that time…read more On the plus side, this location has a great garden section. The plants are very well cared for thanks to an employee named Lawrence. Lawrence has mega knowledge about plants, fertilizers, weed killers and how to treat garden pests. On the downside, I have spent time searching for an employee to help me. They just do not seem to care. I was looking for a specific tool. The young woman was stocking something. So she points to one of several isles . No walking me back to be sure I found what I wanted. Looking at fertilizers. Here again a man was stocking but did not offer to help. Poor customer service. If I am desperate I go there but I much prefer the Weaverville store.