Took my dog in today to get groomed. First time using this service. I asked her nails to NOT be…read moretrimmed. Her nails were trimmed and now she's bleeding. I'm disappointed after talking to the manager and Robin who did the grooming. Robin was defensive and told me she couldn't have done that! Manager seemed to not care.. because I heard no apology to sympathy from him. He implied it was my job to reiterate the request to the groomer when I came in for her appointment. Shame on this place. Shame for the way this was handled.

Groomer- Brought our dogs, they let us know they canceled our appt bc short staffed and never let…read moreus know.

I thank my doggy sitter so much for telling me about Sedona Pet Supplies! My bichon (malte-poo)…read morejust could not find the right food that would work for his sensitive stomach, small mouth, under bite, and taste, as well as be nutritious. Ta da! Not only did SPS have it, Emily suggested a little shredding of a healthy goody to go on top and freeze dried snacks that have become my dog's favorite!! Now my underweight sickly dog is on the verge of being overweight, but is as bouncy and happy as a puppy. We also have two cats (Tuxedo and Ragdoll) and Emily is right there helping with grooming supplies and a few tips for my at home maintenance, between salon days. Thanks to Emily and SPS we have a happy, healthy pet family!

Emily at Sedona Pet Supply is always helpful, knowledgeable and friendly. She's familiar with all…read morethe best natural products she carries the store and has suggestions for what to feed your sensitive cat! She's also mindful of not buying pet food made by large commercial companies with unhealthy ingredients. I have also been very pleased with the homeopathic vet she recommended. Marybeth Minter DVM comes to the house and is the most responsible, patient and focused vet my cat has ever been treated by. Support our local small business pet lovers! Jayne C.

What a lovely, healthy natural pet/furry friends shop. Very kind owner who helped me pick an…read moreall-natural food for my sweet pup when we were in a bit of a pinch! We chose the side by side brand of dog food. She was very knowledgeable and helpful in knowing what to recommend, and clearly knew all of the brands well! I really appreciated her kindness! Would definitely visit there again if we needed any supplies, food, or treats!

Every single time I enter this store , I am again pleasantly surprised…read more Everyone here is genuinely happy to be doing what they are doing Great service, they will work with you, order what you need etc The best of the best is the Groomer Jordan Hesitated to share this but he is absolutely the best in the field. My high praise might cause a big boom in business , price increases and difficulty getting scheduled But I must give high praise where it is due My dog is difficult to groom and Jordon didn't bat an eye He's a great groomer and I have confidence that he has the nature to handle any circumstance Lucky to have this business in town.

Volunteered for 4 years till Dec 23 new director new ideas, a very uncomfortable place. Feel very…read moresorry for the animals as many people do not want to walk into the building. Have heard this many times and tried to talk to the director, but was told have them call her! She could care less when I told her I was not volunteering any more at the first of the year. Her attitude was who cares. She was at the city begging for money, but the volunteers who cares, I was not the only one to go. We were many, but not her idea, so I wish Good luck to the animals.

For more than 20 years now I have been giving generously to the Sedona Humane Society thrift store…read more-- including furniture and items that would bring a decent contribution. Unfortunately, I have stopped doing this following my recent visit to the shelter. My 15-yr old Australian Cattle Dog mix had recently passed away and I was interested in adopting another adult dog. I was told that I had to be interviewed by their "dog adoption specialist" before being allowed to meet this dog. This was the most condescending and humiliating interview I could have imagined. After just 10 minutes of the interview, I walked out without meeting any of the available dogs. I then visited the Verde Valley Humane Society - totally the opposite experience. I was greeted by a very pleasant and helpful man that took his time to introduce me to a few of the dogs that were available. Everyone working there were friendly and helpful. This experience was absolutely night and day from the experience I had just had at the Sedona Humane Society. It is understandable why so many of the dogs at Sedona Humane have been there for so long without being adopted.

Don't hesitate to book Christi! She's a top notch pet care provider who is experienced,…read morecompassionate, kind, and reliable. Book her early! She's in very high demand! Christi is insured and bonded, certified in pet first aid, and is also a certified veterinary assistant. She offers drop in visits, overnight visits, Hotel visits, 24/7 constant care, wedding attendant services, pet health services, and pet end-of-life compassionate care. In addition to being a certified vet assistant, her animal-related education is extensive. A partial list: Christi has an Associates of Science with a concentration in Biology from Front Range Community College in 2009, followed by pre-veterinary studies. In 2013, she attained her Bachelor of Science in Biology with a Concentration in Animal Anatomy and Physiology and a Minor in Biomedical Science from Colorado State University.

Christi is the most wonderful pet sitter on the planet - she goes above & beyond…read more ! She has helped me with my beloved 11 year old Beagle, Blue and daily with a litter of pups I had with my Chinese Crested dam. I can't begin to express my gratitude for her attentive service and impeccable communication. I wholeheartedly endorse Christi!

Lucy made some poor choices that led to the loss of my dog's eye and a broken jaw while under her…read morecare. She took my 7 lb puppy to the dog park where he was attacked. Instead of calling me right away and/or getting him prompt medical attention, she waited approximately 18 hours. My vet says she may have been able to save his eye had Lucy taken him in right away. While she finally paid for the vet expenses, it was a fight and I endured her use of unprofessional, foul language in my direction while I remained calm and professional towards her. To my shock and disbelief, she thought that I should be grateful to her for resolving the payment issue! I felt no compassion from her. Instead, she called me names. In hindsight, I should have known it wasn't going to work out. I was desperate to get my puppies trained and overlooked red flags. She talked endlessly about herself and could not stay focused. It seemed I couldn't ask a single question without her getting sidetracked on some story about how great she is. She often spoke about how the other trainers in town were horrible. Lots of bragging and very little action. Please think twice about using this "dog trainer." I wish I had.

My mom brought her two puppies to Ms. Reynolds for potty training. One of the dogs was returned…read morewith a broken jaw, a huge gash in the back of his head, and a missing eye. She told my mom that she brought the dogs to the dog park and while the injured dog was attacked. Instead of bringing the attacked dog immediately to the vet, she brought him home and did not seek medical attention for approximately 18-20 hours. Our vet told us she could have likely saved the eye if Ms. Reynolds had sought medical attention right away. Following the attack it felt like Ms. Reynolds was doing anything and everything to avoid taking responsibility. She insisted she was an amazing dog trainer, that she would not give the full amount back for training because my mom had gotten "some benefits" from the 24 hours of training prior to the attack. She cursed my mom out, and acted very unprofessional. It took weeks to finally settle the matter.