Traveling with a new dog who was experiencing GI upset & not getting better, I was able to get an…read moreimmediate appointment for the following day - - Saturday when many practices are closed. Dr Ireland saw Zuni, took some labs & came back with a reasonable diagnosis. She eliminated Giardia & bacteria issues & started her on Metronidazole, probiotics & an ID diet. After a few days of this protocol, Zuni is doing much better. Dr Ireland was very instructive, patient, and thorough. I will follow up with my vet when I reach my home, but appreciate Dr Ireland immensely with her diagnosis & help. I would recommend this practice, as staff & vet were kind & professional. Practice was extremely clean & organized.

I took my cats here for the first year or so I lived in Rapid City. Both of my cats had gingivitis,…read moreand this clinic recommended full-mouth extractions for both of them and quoted us over $5,000. This clinic is also the only time I've ever seen one of my cats in deep distress. They were trying to administer an injection, and my cat was screaming and crying like I've never heard before. They wrapped him in a blanket, and I left feeling like I was being blamed for his discomfort. Since then, I have taken my cats to Noah's Ark in Rapid City, where they treat your pets like family. Both of my cats have fully recovered from their gingivitis without any extractions, and my cat has never reacted like that at another veterinary clinic. I'm also a college student, and when I asked about financing options, I did not feel like my concerns were well received. Noah's Ark helped us get set up with CareCredit. My experience left me feeling like this clinic was more focused on recommending expensive treatment than exploring less invasive options. Please take your pets somewhere else so they can get the care they deserve. If your pet is recommended for extensive dental work, I strongly encourage getting a second opinion before making a decision.

While we were traveling, we needed to find a vet quickly for our dog, Otis…read more Everyone at Autumn Hills was friendly, professional and helped to get him in within a few hours. Dr. Dye is wonderful!! He promptly diagnosed Otis, and we were on our way, without a hitch. Reasonable prices, excellent service!

100% recommend this veterinary office. I have 3 German shepherds that I bring here and everyone is…read morealways so professional. The receptionist Felicity should get a raise. She is working her butt off every time I go in and she is there every single time. Dr Nathan Wilen deserves all the praise in the world. He genuinely cares about all the animals and is always so patient and kind and explains everything throughly. I have only met Dr. Dye in passing but he is very knowledgeable and I would be happy to have him as a vet as well. I can almost always get in within a day or two as well which is very accommodating for busy schedules. If you are looking for a new vet these are your people.

Saved my dog from, peanut butter m&ms, avocado pit, onions, etc…read more Thankful they are right down the road. Amazing staff and super helpful.

I just want to thank you for making sure my bill was PAID IN FULL before you would put my cat to…read moresleep. I might have forgot due to the utter heartbreak of loosing him.

Everything. Staff who seemed to care about my pet, pricing almost half of what previous vet…read morecharged, surgery that was done expertly with care.

Great care of my dogs every time! Great friendly staff and the vets are great. Up to date with…read moregreat resources if needed. Thank you!

My border collie got very sick when I was out on my cousins ranch. Dr. Cook's staff got me in on…read moreshort notice and after an examination, Dr. Cook prescribed medication, treatment, suggestions for recovery and I followed them. Dottie improved after the first couple of days and is now back to walking 2-4 miles a day and doing well. Very thankful to you and your staff!

I took I dog in for her allergies and was pleased until I went to get a prescription else wear and…read morethey said they sell that at the clinic , I asked them to send a script to the drug store of my choice and was told she would have to talk to the vet , as of today haven't heard from either place. This clinic shouldn't make people buy over priced meds if we can get them cheaper.., vet care is expensive enough

Thanks for your tender care. Highly recommend this veterinary clinic. Compassionate and helpful.read more

I was with my previous vet for several years and grew increasingly tired of feeling like they were…read morescheduling multiple appointments for things that could be done at once and constantly trying to sell me on their Paw Plans. I did try a Paw Plan with one of my pets, and felt like I wasn't saving money and was instead losing it. When I rescued a cat and decided to foster it instead of taking it to the Humane Society, I called my vet to ask about the cost of vaccinations, neutering, and the office visit. She spent several minutes trying to sell me on a Paw Plan and was resistant to just simply naming a price. I felt so frustrated! I decided to call West Winds and the receptionist who answered was incredibly friendly and forthright. She named a neutering price that was $200 less than my previous vet. She didn't try to sell me on any plans. She also booked my appointment more quickly. When I got there, I just felt there was a real warmth to their environment and I loved the kitty greeters in the waiting area! My foster kitty (who became my adoptive kitty) was treated incredibly well and he healed quickly. I'll never switch to another vet. It's so nice to find people who clearly care so much about animals. Very, very happy to have this vet in town!

Love Dr Anderson and now have been sooooo blessed by Dr Heather Mahlen. She has an incredibly…read morewonderful rapport with my dog and with me also. She is extremely friendly, professional, particular, knowledgeable, caring and tender. My dog is my whole world and so it's extremely important to me that he get the best care and I believe Dr. Heather delivers that.

I can't emphasize enough...if you love your pet, conside a different practice. While Dr. Anderson…read moremay be fine (only saw him once), Dr. Heather should be avoided. She rejected the diagnosis of the emergency clinic we had over the weekend, changed course, and we ended up in CSU vet hospital shortly after. We lost our dog, which had he received the right care for his pancreatitis, he would still be here. They knew we took him there, and yet they never called to follow up. I think her ego took over, offended they disagreed with her original diagnosis. She took too long to do blood work, rejected the labs and diagnosis of the emergency vet, and then didn't treat him quickly or effectively. My advice? Go elsewhere.

I would very much recommend this veterinarian. If you live close…read moreI was treated very well and so was my pet. I will be going back

In less than 24 hours we got our puppy back! Good job ladies, thank you for helping our puppy feel…read morenormal again!