BoxDrop

I rarely write reviews, but JD earned this one…read more I spent weeks researching luxury mattresses, adjustable bases, latex construction, and comparing brands before making a decision. JD was incredibly patient throughout the entire process. He answered every question I had, never pressured me, and took the time to explain the differences between the various Posh + Lavish models and adjustable base options. What stood out most was his honesty. At no point did I feel like I was getting a sales pitch. He focused on helping me find the right setup rather than simply selling me the most expensive one. As a fellow Navy veteran, it was also great connecting with someone who shares a similar background and values. JD treated me with professionalism, respect, and integrity from start to finish. I ultimately purchased a Posh + Lavish Reawaken Ultra Plush and MLILY MS600 adjustable base, and I feel confident that I made the right decision. The pricing was competitive, the service was outstanding, and the overall experience was excellent. If you're looking for someone knowledgeable, trustworthy, and genuinely focused on helping you find the right mattress, I highly recommend JD and Real Deal Sleep. Five stars.

Where do I begin! My fiancée and I were in the market for upgrading our old Amazon mattress and…read moreReal Deal Sleep was the perfect location for the job! JD absolutely made us feel welcome, and fitted us to a perfect mattress with all of the trimmings! The price, quality, honesty, care and concern was the absolute best in all of San Diego! The mattress and base we purchased will last us a long time but I am sure we will be back for an upgrade in years to come! Thank you JD! 5 Star Service!

The owner

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Mattress Firm El Cajon

4.5(61 reviews)

0.5 mi

I was not bombarded when I walked in the store. I appreciated that. David was extremely…read moreknowledgeable and guided to my assessment so I knew what type of mattress was best for my sleeping style. He asked my budget instead of pushing one in me and I left very satisfied.

Told them what I'm looking for and my price range and set me up and had me out in half an hourread more

Tony was very helpful.

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Mattress Firm Santee West

4.5(89 reviews)

2.6 mi

Michelle was wonderful with us! She was patient, knowledgeable and friendly! We found the right…read moremattress for both of us!!! Thanks so much!!

We purchased a Stearns & Foster here a few months back at a cost of $3100 on sale. We purchased a…read morefirm, because the sales rep stated it would break in, but it would take a couple months. After 4 or 5 months it was still so stiff and every single morning my fiance was in pain complaining about how uncomfortable it was. So we went back knowing we were out of the 90 days but it didn't do what we were told it would do. (LIE #1) So they (Michelle) let us exchange it, and we got a "plush". I prefer firmer, he likes it a little softer and it seemed like a decent compromise or so we thought!! We were charged an ADDITIONAL $1500, stating it was more expensive. Let me just state what we got is NOTHING like what we laid on in the store, it's like a bait and switch. What we got feels like it's been trampled on by a bulldozer. For reference I weigh approx 125 lbs, and I literally sunk 4" in this mattress. I laid on it for 10 minutes and said nope I cannot sleep on this (I was not home at time of delivery or I'd not have accepted it) My fiance slept on it one night and said that is beyond uncomfortable and is not the bed we laid on in store, and I slept in our guest room. After the 2nd night we took it and put it in our guest room where it's been since leaning against a wall, and we have our Queen guest bed on our King size frame. I called the corporate office OVER A WEEK AGO and have a case # and was told the district manager would contact us HE HAS NOT. Michelle did and basically told us we are stuck with it, a $4600 mattress we have zero use for, ummm NO. At that time we were told the District Manager would call the follwowing day and you guessed it, we STILL HAVEN'T heard from him. (LIE #2) So Jesse another store associate called today and gave us 3 options, 1. return it for our original (well if we wanted that we'd have kept it in the first place) 2. exchange for something else in store (we like nothing there) or 3. keep it. None of which are acceptable, the only acceptable answer is RETURN FOR A FULL REFUND minus the $250 restocking fee. He stated we cannot return it. (LIE #3) I called him after I spoke to my fiance letting me know of the conversation, and told him once again I ONLY want to speak with the district manager. Monday I will be calling corporate again, they were closed today. We have already gone to Mattress Pavilion and purchased a King Coil. The owner whom we purchased from stated she worked for Mattress Firm for @ 20 years and quit because their customer service is so terrible, which I can attest is 100% ABSOLUTE FACT! She also informed us the Stearns and Foster is no longer a good mattress and the quality has gone WAY DOWN, since Tempupedic bought them. Had we known that we'd have never bought it. I had one for 25 years before and it was amazing, they are no longer amazing. She (the owner of Mattress Pavillion) also let us know that YES we can return it even if it's the 2nd one and that they should ONLY charge us the $250 restock fee, after we told her we even offered to take only $3800 back, just take the PILE OF CRAP, she said no, you can return it. She should know she worked there forever. So buyer beware of Mattress Firm, go spend your money at Mattress Pavillion instead. The owner is awesome and VERY KNOWLEDGABLE.

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Example of how it sinks in. You can see I'm not big, it's ridiculous.

Bob's Discount Furniture and Mattress Store

it was our first time to Bob's and we were helped by Jonathan. he was absolutely amazing. super…read moreknowledgeable, very friendly, not pushy at all and really made sure we found exactly what we were looking for. he had great suggestions are really listened to our needs. we had such a good experience and their selection + prices are10/10. Danielle the manager was also super friendly and helpful in getting us setup for checkout and delivery. Our delivery guys David and Eric were very friendly, communicative and professional. We had such a great experience with them. They were efficient in setting up all our items and were thorough in giving us the breakdown of how they work. We truly were impressed and they did an amazing job. overall, 12/10 recommend Bob's

My experience at Bob's I would have to say was extremely pleasant .the team was so helpful .I would…read morelike to shine a light on 3 of the team members,Rhonda was our point of contact she was indeed a veteran sales women.she gave us a th

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Furniture and Mattress Warehouse

3.2(24 reviews)

0.9 mi

This store is amazing and they have amazing customer service. The furniture has amazing quality and…read moreit's not expensive. I highly recommend.

Very informative and helped us find what we where looking for. I strongly Recommend this placeread more

Business card

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Jerome's Furniture

1.8(782 reviews)

0.5 mi

We came in just to look at bed frames and genuinely fell in love with one! They didn't have it…read moreavailable but they knew I really liked it so they offered the floor one at a discounted rate. I was able to add two bamboo side tables that I was originally eyeing and due to the discount was able to add them. They do offer financing through progressive and that was a plus! Everyone was friendly but what I enjoyed most was they allowed us to look around on our own and I never felt the pressure of someone trying to sell me something. It was a very nice experience and I appreciated everyone who was involved in the process. Thank you Kevin!

I purchased a new mattress and adjustable bed frame from a Jeromes Bedding store in Santee (not…read morethis store in El Cajon). The mattress is only a couple of years old but it's now un-usable. The side wall of the mattress has broken down. This causes one person to constantly feel like they're going to fall out of bed. It's just awful. I had a service tech come out to check it and they DENIED my claim! We're still making payments and we have to now buy another new bed. IT CERTAINLY WON'T BE FROM JEROMES!! I'm just so shocked and mad that they're not going to make this right. Do not buy anything from Jeromes!!!

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Budget Furniture Outlet

4.2(70 reviews)

11.6 mi

My wife and I have been on a mission to find the perfect furniture, so we've explored all kinds of…read morestores--big names, corporate chains, you name it. But every single time, we end up coming back here. We've now bought three different types of furniture from this place, and each piece has been exactly what we were looking for at a great value. Tom, the owner, makes all the difference. He's not only incredibly knowledgeable but also truly cares about finding the right fit for you. Tom listens, gives honest advice, and makes the entire experience personal and easy. If you want quality furniture at a fantastic price and a level of customer service that's almost unheard of these days, don't waste time elsewhere. We couldn't be happier with what we've found here and will keep coming back!

This furniture store is cheap and cheap for a reason. I put money down for a couch and wasn't able…read moreto continue to pay to buy due to me moving CITIES. I call to ask for a refund & the workers are VERY rude telling me to call back to the vendor who "sold" to me. I called for a week and Danny was the vendor who "sold" to me. He NEVER mentioned anything about 30% refund. I put $124 down & is only willing to give me back $80 ... horrible customer service. They must need the money so bad since they barely sell. DO NOT BUY FROM HERE !!!!!!

This is how I knew before I they delivered I took pics

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The showroom furniture

Homestyle Furniture

3.7(12 reviews)

1.0 mi

•$$$$

I purchased a kitchen island from Homestyles 2024 paid over $1000 for it!…read more When I received the island and we started putting it together a few pieces were damaged! We called and we did get a very friendly girl who helped us and replaced the parts! However the parts came in the day after my husband left for deployment so I just left the pieces in the box for a couple months! After putting the new doors on, one of the doors after a week split up the side and would no longer stay on, mind you the my are pre drilled holes! I sent an email explaining what happened! After getting the run around and then telling me they would replace it, they came back and told me since I already got replacement parts I couldn't get anymore! I sent and email telling them that was not right that they sent me an item damaged and then obviously sent me a defective door! The girl that was emailing ghosted me and would not communicate anymore! VERY DISSATISFIED AND WILL NOT BUY AGAIN FROM THEM!!

This place is a rip off, we first went in this store in August to look at Twin Mattress sets, the…read moreoriental guy said "120 plus free delivery". Well I told him as soon as I got the money Id be in there. Well we went in 6 months later, I asked him how much the SAME mattress was and he said 179.99. I was like WOW ok...I needed a mattress and box spring so I said ok fine. As soon as we got up to his desk he started putting on MORE FEES...we had a 21 dollar recycling fee, we had a 14 dollar fee for delivery and then sales tax...we said maybe we will go somewhere else. so he went down in price 14 dollars. which means he took the delivery fee off. HE said it will be there in one hour. So we went home and waited. The guy who delivered was nice and friendly and even offered to set it up for me. I said no thats ok I can do it..he said ok..I signed for it and he brought it in..THATS WHEN I NOTICED..THERE IS NO CUSHION MATTRESS ON THE OTHER SIDE OF THE MATTRESS...you are suppose to flip your mattress every 3-6 months to keep it in good shape..well I cant! This does not have ANY mattress CUSHION on the flip side..its just a piece of material covering springs...now in the shop you would not notice this Unless you FLIP the mattress over in the store and they do not allow you to do that in the store..so NOW I have a mattress thats only a ONE SIDED mattress....and when I try to call the store...no one answers....I was DUPED!!!!!!!

Sectional and coffee table. High quality and elegant.

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Front of the mattress

Palma Furniture

4.2(48 reviews)

0.3 mi

Surprised to find this shop at Parkway Plaza (mall). It's a small shop filled with really stylish…read morefurniture and accessories. They had some very interesting one of a kind pieces without costing a fortune. They were having a sale when we walked in yesterday a complete dining set for $299. Make sure to look on the walls, the art is not expensive and can really complete your space. Definitely worth stopping in and taking a look. They had GREAT dining tables for small spaces.

I LOVE, LOVE, LOVE Palma Furnishings! I got a bed from them…read morelast year and it is such a unique and great design and an affordable price! They have a catalog to choose furniture from so don't think you're limited to the retail space in the mall. The bed is very stern and after a year i haven't had one problem with it! Plus everyone constantly compliments me on it and asks me where I got it from! :) Also customer service is wonderful. Thank you, Palma Furnishings! :)

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5Piece Counter Table Set $339 Now

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123 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Sharon C.

5 years ago

Before replacing the mattresses in my master bedroom and guest room, I checked all the big name stores like Mattress Firm and Jerome's but everything there was so overpriced. I wanted a split king adjustable base mattress for the master and a full size mattress for the guest room and ended up finding an amazing deal at BoxDrop El Cajon for a fraction of the cost. I've been sleeping on my new bed for a while now, wanted to really test it out before leaving a review. I have a bad back but the gel mattress is so comfy that I wake up refreshed after a good night's sleep. The best part is the adjustable base that me and my husband can each adjust however we like, to raise the head, feet or have a massage. Check this place out before wasting your time at those other places. You'll be happy you did! read more

Jen T.

7 years ago

I purchased a mattress and a box spring at Box Drop and was beyond happy with the service and help I received . I was contacted immediately when I called and was treated like I was family . I was directed to the perfect mattress for my budget and was pleasantly surprised that it was more than what I had hoped I would be able to get . I came in at a rush period but was greeted and helped immediately . I was in and out in a timely manner . I left thrilled at the great matttess I received at a great price . Thank you so much for the Amazing customer service and for your great attention to exactly what I was looking for and the exceptional kindness you showed me . I will be sure to pay it forward and I will be a lifelong customer . This place is excellent ! Jen D read more

Izzy O.

10 years ago

Ryan is the man. Hospitality is top-notch and has the best deals and will take care of all your needs. You should definitely call Ryan if your interested in buying a mattress for the future(10 year warranty in my case) and only wanting to pay a fraction of what major sellers dish out for the same quality mattress sets. Delivery does take a day or two, but thats what it takes when you're getting a brand-new mattress straight from the people that make them. Also the delivery man name was Ryan also, cool friendly guy and sets up your mattress set in no longer than 15 minutes. Overall 5/5 satisfaction in all aspects. Thanks Ryan(s)! read more

Rosangel A.

6 years ago

Sky the mattress guy was EXTREMELY helpful !!! He's very patient my fiancé and I spent quiet a while hopping around mattresses and laying down on each like 5 times just trying to see which is the right mattress for us , he doesn't BS his way and try to sell us just any mattress he makes sure we're leaving with the most comfortable for us . If you're looking for a new mattress definitely come to Sky "the mattress guy" in box drop . Super cool guy and gives f*cking AMAZING deals !!! If I ever need another mattress in my future I definitely know where to come !! read more

H S.

6 years ago

We got a matress for our first trailer here a year or so ago. We upgraded our trailer and needed another mattress. Of course we came back!!! Sky is amazing! Called today "Sunday" around 11am and was wondering about being able to come and get a mattress for our toy hauler trailer. We were able to make an appointment at 4:30(same day)!! Got there at 4:30, was in and out I'm about 10mins! This is the place you need to get your mattress. Great customer service and great product!! Thanks again Sky the mattress guy!! You have customers for life! read more

Jenny M.

130

9 years ago

This is my second time purchasing from them and I couldn't be happier! They are professional, have great prices and the quality of the mattresses are amazing. I would recommend them to anyone, especially someone on a budget looking for a good quality mattress!! The first time I bought my daughter a twin, and my experience from purchase to delivery was flawless. They showed up on time and the price couldn't be matched. Now, I needed a king size and there wasn't even a question about where I was going to go... read more

Lisa B.

6 years ago

This place was a true diamond in the rough. I found it through a Facebook ad and didn't expect what I found. Very few times have I been left speechless.... But this was one. The staff were very friendly and knowledgeable. The prices and quality of mattresses were unbelievable. I loved the fact this was a family owned business with the "every customer" matters approach. Definitely would recommend to all my friends and anyone who has a pulse. Keep doing what you're doing Dropbox.... I will be back. read more

Nicole W.

7 years ago

I saw an ad on Facebook today that this location was having a sale and decided to come down and was greeted by Skyler aka "Sky the Mattress Guy". He walked me through all my choices and explained all the differences in quality and price. I never felt pressured at all! My husband and I ended up buying a entire bedroom set mattresses adjustable base and got a smoking deal!!! I highly recommend if your looking for a new bed to give these guys a chance! read more

Brenna B.

10 years ago

Came in contact with Ryan through a facebook ad, after looking around for week a queen mattress and box spring. Prices at BoxDrop are unbeatable, we looked at plenty of different mattress shops and by far Ryan had the best prices and customer service. He explained throughly the different mattresses the store has to offer, helped us through our purchase and also helped load the truck. Great customer service and awesome prices...!!!!! read more

The Hidden O.

8 years ago

After going to get a mattress for my mom from Skylar we were more than pleased at the service as well as the selection given by him and Gigi the owner. My mom found the perfect mattress for her and not only that, due to it being the holiday season, we actually got a further discount which honestly made our day before going to family for the holidays. Could not recommend this place further than i have here, they earned this rating! read more

Lori M.

4 years ago

I called Skye on Tuesday the 22 of November he was to meet with my husband and myself at 5:15 pm. My husband left work 15 min early just to pick up a mattress . Well after waiting until 6pm we call and texted several times no answer. I think it is really selfish of him to not even give us a courteous call. Just because you have cheap prices doesnt mean you need to be rude !!!!! I will buy my mattress elsewhere Lori Montoya read more

Chilena V.

10 years ago

I needed a new mattress and didn't have a huge budget. I was worried that I wouldn't be able to get something that was good quality, but Ryan proved me wrong! He clearly knows his stuff and made sure that I got the most for my money. No pushy salespeople here, just knowledgeable folks who genuinely want to help you sleep better. 10/10 would recommend to everyone who has been putting off replacing their bed! read more

Anna B.

5 years ago

We went in looking for a mattress for our guest room and ended up buying one for ourselves as well. Incredible pricing for the same quality as the big name mattresses. We got a fully adjustable base and super comfy gel hybrid. Skyler was super helpful and knowledgeable. They delivered and set everything up. Amazing customer service and quality of products. So impressed with this locally owned business! read more

Barb R.

6 years ago

I am so thrilled with the service that I received from Kyle. He went above board to meet more than my expectations. When the mattress I purchased did not fit my bed frame, he made several trips to make everything fall into place. I would recommend him to anyone that is not only looking for a really good price for a quality mattress, but the exceptional service that is not found in most businesses. read more

Keliana M.

9 years ago

BoxDrop is an amazing place for good quality mattresses and pillows for great prices!! Ryan was very friendly and helpful! He is charming and never tried to push a sell on me. I got the cool tech pillow and it was amazing it is really comfortable and keep the pillow cold 24/7 which is amazing since summer is coming up. Also they have great deals on mattresses. I highly recommend this place. read more

Zachary P.

5 years ago

Bryant went above and beyond to ensure I got my box spring and mattress! I got a hold of Bryant through the Facebook Marketplace, and I wasn't able to come in until well after the store was closed. Bryant went out of his way to come back and reopen his store just to make sure I would have a bed to sleep on that night! Would highly recommend. read more

EverLoving E.

6 years ago

Sky the mattress guy gave us a great deal. Plus he was patient, prompt, polite, helpful and direct. Delivery was a little bit expensive, but then again not too bad for getting delivered exactly what you asked for it to be delivered and on the day that you want it. I'd recommend him to anybody who wants to get things done now. read more

Alessandra A.

9 years ago

It was my first time purchasing a mattress and Ryan couldn't have made it any easier. It was fast service and at an EXCELLENT price. He was even able to do same day delivery!! I purchased my mattress around 1:30 pm and received it around 3 pm. HIGHLY RECOMMEND this place to anyone looking for great prices and great service. read more

Angelo Y.

10 years ago

Ryan's prices are great stopped by looking for a bed and he was a great help. Walked out with a new bed and box spring for an awesome price... he proved me a free strap and helped me secure my bed in my truck. Great business. If you like good quality for a great price. Box drop is the place for you just like it was for me. read more

Tess D.

9 years ago

If you are looking for a good quality mattress for a great value, Ryan at Boxdrop is your guy! We just moved to SD and weren't looking to spend a lot of cash, and now we are sleeping like queens. He is not overly forward like some salespeople, and really tries to accommodate your situation. Can't recommend enough!!! read more

BoxDrop - mattresses - Updated September 2026

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Janet was amazing and helpful and had our best interests at heart. She asked what our needs were…read moreand recommended accordingly and was very friendly and easy to talk to and get along with. She made the process easy and low stress

We had an amazing experience with Peteros. We planned to visit several mattress stores before…read morebuying but he completely sold us on this one. He took the time to walk us through the features of multiple options, gave us space to think and try everything out, and never made us feel rushed. He was incredibly kind and genuinely a great soul, which honestly played a big role in our decision. I highly recommend anyone shopping for a mattress start here and ask for Peteros.

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Juliana made our mattress shopping easy. So informative and personable without the pressure the…read moretraditional mattress places have. We were pleasantly surprised to learn we could get a cleaner more environmentally friendly mattress in our price range. The mattress is made to order as are their pillows! Thanks Juliana for making this a pleasant experience.

We specifically chose Mattress Makers because they promote custom firmness options, and we needed a…read moretruly firm mattress for my husband's bad back. their website says "OUR GUARANTEE OF QUALITY We give you a full 10 years to make sure you are loving your mattress. This is made possible because we make our own mattresses. Even if there's nothing wrong with your mattress and you just want to make it more comfortable, not a problem. Mattress is too firm or too soft? No problem at all, we'll adjust it. All that matters is your comfort and how it feels to you." THEY DO NOT FOLLOW THROUGH ON THAT PROMISE! By February, less than a year later, the mattress had become far too soft and unsupportive. Since we were still within the 12 month warranty period, we asked to exchange it for a firmer model. After waiting about a month, the replacement was delivered, but even the delivery team mentioned it appeared to be the same mattress. Unfortunately, it felt no different and did not solve the issue. When we contacted them again in April, still within the warranty period, we were told our option was to buy another mattress for nearly $3,000, with only a small discount offered. Very disappointing experience. If you need a genuinely firm mattress or have back issues, I would be cautious and clarify the warranty and exchange policy before purchasing.

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My girlfriend and I came in looking for a new mattress since we are moving into a new apartment…read moresoon and noticed the great reviews for this location so we decided to check it out. Upon entry we were greeted by David who was incredibly friendly and knowledgeable about all his products and was more than happy to work within our budget. After showing us around and testing out the different beds we found the perfect mattress for us! We were very happy with the service and quality and cannot recommend this place enough!

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After 3 other furniture stores, we ended up at Mor. We were treated so good by Diego and he knew…read morehis information, didnt pressure us and was so patient with our crazy family and no filterless. We appreciate you and thank you for being so helpful and nice! Also thanks for the yummy popcorn and coke made our day and thanks for telling me the popcorn secrets to make good popcorn. Great price for everything as well!

Mattress Firm Santee West

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Luxury Furniture

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•$

Great people and great furniture selections. I'm very picky but they had the patients to make me…read moreleave happy. Very honest people and their price tags are very fair. I appreciate businesses like this. Not too many people are honest and would put their price tags pretty obvious for customers thinking they'd get higher price on a sell. I would definitely consider coming back to this place. Thanks guys for your service.

DO NOT BUY ANYTHING FROM THIS FURNITURE STORE! They are crooks! I bought living room and dining…read moreroom over $6000 and they delivered USED furniture! I contacted Robin I'm assuming the owner I sent him the photos clearly you can see the damages. I took the photos 5 minutes after delivery. I called him let him know and all he did was raise his voice and wouldn't let me get a word in he has very poor communication skills. This store needs to be shut down for false advertising. They are selling used furniture !

Mattress Direct San Diego

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I found this establishment on C.L. and could not have been happier. They offer In-store financing…read moreand a wide selection of mattresses to choose from. Be sure to Ask for Andrew. They often do same-day delivery and the prices are significantly less than those big Box Stores with the big names you are all familiar with and those hefty commissions that always go with the sale price. The showroom is extensive and the price point is merciful to your wallet. Yelpers owe it to themselves to at least check this mattress outlet out to be better gauge the quality and value of the bigger furniture stores I promise you won't be sorry. All Mattress come with a 10-year warranty upheld by Andrew himself.

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Mattress and Bedding Warehouse