We bought 4 pillows from here. Well, well worth the price! Nessa was so super knowledgeable about…read moreall the different types of pillows that they have. We got to test them out before we selected the one we wanted. Mind you they are made to order, so for the most part you find one they don't have it in stock at the store. If you are lucky they might, but most of them are made to order. They tell you 4-6 weeks, but 1 of our 4 was shipped out the very next day! 2 more shipped out a week later. I am still waiting on 1, but that is because I selected one pillow for a slide sleeper and it was different from the other 3. I love our Avocado Green pillow because we are able to stuff it to the firmness we wanted with the extra fill it comes with. You can choose from standard or side-sleeper. It is so pretty inside I was inspired! Now to go get the stuff to change my room! On the way out...don't forget to ask for a cup of Kombucha or Cold Brew. It was yummy! Thanks Nessa for all your fantastic knowledge...2025 we will definitely come back when we are ready to change out our mattress we've had forever!

Such a frustrating experience - just trying to buy replacement pillowcases turns into a 3 month…read moreordeal of multiple trips to the store and trying to get online support. None of which has been helpful and has only complicated the process. This whole experience started off negative from my first store visit. I arrived 20 minutes before closing which got me an icy reception. There were maybe 5 employees there and it was clear that nobody was happy about me walking in. Their demeanor was so confusing I even asked if they were closed, even though I checked the hours. Had they asked they would've known I was just there for a quick pickup but after seeing there were no pillowcases in stock I had to approach the group that were just sitting there staring into their laptops. So one of them placed my order online and lo and behold it's the wrong size. This is just the beginning of it, if the company wants to "investigate" they can refer to my back & forth emails with Aura, who I'm not even sure is an actual human. My pillow is still naked.

Everett Stunz in La Jolla is a store that I love to shop at…read more The staff is extremely knowledgable, friendly and eager to help at all times. Everything in the store is really luxurious and I believe they have the best selection of high end linens. Great selection of gifts esprcially if you want to spoil someone!

Set aside my Monday morning to drive over to the shop on Girard Avenue, taking the prompts from my…read morenavigator, which had me going through the hell of La Jolla Village and all of its nightmarish summer-season left-hand turns only to find that the address listed on yelp is some fitness center. You know the old saying, "how it begins is how it goes "? Well given this is the way it started. I'm not gonna go any further with this company. If they can't have their address right on yelp, I'm not gonna trust them with any purchases. Quite a shame we were prepared to spend quite a bit of money on some really nice premium stuff and if we were satisfied, have a relationship with them that would've been ongoing. As it is, someone else is going to get that business. Remember this folks how it begins is how it goes. Might've known. La Jolla village is full of bad juju.

I called and spoke to Jaya, the owner…read more After a few minutes we were able to negotiate and close a sale for my very weird request . She was super friendly and nice . I'm going down there tomorrow to close the deal , and I will update this review afterwards .

I had a really great experience at Mattress Pavilion. I honestly wasn't looking forward to shopping…read morefor a mattress because it can feel overwhelming, but the Jaya made it so easy. She was patient, listened to what I needed, and helped me find something that was actually comfortable. I'm really happy with my purchase. I've been sleeping so much better and would definitely recommend them to anyone looking for a new mattress!

Where do I begin! My fiancée and I were in the market for upgrading our old Amazon mattress and…read moreReal Deal Sleep was the perfect location for the job! JD absolutely made us feel welcome, and fitted us to a perfect mattress with all of the trimmings! The price, quality, honesty, care and concern was the absolute best in all of San Diego! The mattress and base we purchased will last us a long time but I am sure we will be back for an upgrade in years to come! Thank you JD! 5 Star Service!

I came by recently to pick up a new pillow case protector for a specialty pillow I purchased here…read moreback in 2020. Looks like JD moved the shop down the road as this definitely was not the original place I stopped by 4 years ago. JD is still the man. Super friendly and we chit chatted about other stuff like health improvements to which he gave me some recommendations for. He did not have the original pillow case I bought back in 2020 but sold me on another pillow protector. If I ever actually need a mattress in the future you can bet I will be heading down to Real Deal for sure!

When looking for a mattress and good customer service, this is not the place you want to purchase…read morefrom. I ordered a mattress two weeks ago and I have yet to receive my mattress. The delivery company this use in San Diego, CA have incompetent employees and the CHAT online employee are getting paid to sit at home and eat their donuts and drink their coffee and not help a customer out when needed. Their response is call tomorrow. delivery drivers write incorrect information on their notes so their supervisors go by what their employees/drivers say but do not know the true story from their customers. John Eck CEO of Mattress Firm better open his eyes to who is being hired to work at his company. RUN WHILE YOU CAN.....

I am admittedly one of the most indecisive people when it comes to choosing a mattress, I have…read morefound. There are so many choices out there! Chris, poor guy was there for all my indecisiveness, and was just a happy, upbeat guy who is so patient and kind! Chris was SO helpful he is extremely knowledgeable when it comes to all the mattresses in the store, not just his favorites. We've been to other mattress firms, and sometimes that can be the case. I highly recommend the La Jolla store if you're going to go to Mattresses Firm. 5 stars for Chris, hands down. Thanks for your help can't wait to get the new mattresses:)

This is a long overdue review for Ron and his true care for his customers!…read more I needed a mattress for my new apartment and until getting one, was sleeping on an air mattress. I came to tempurpedic to find a good mattress and was greeted by Ron. I tried out a few mattresses, found the best fit for me and my budget and Ron went above and beyond getting the mattress ordered and told me it would take about to weeks before delivery since they come freshly made from the warehouse. Two weeks go by and I get an email saying my mattress was on its way. I call Ron and check in and he said it was in Albuquerque headed to SoCal and should be delivered within the next 3-5 days, that he would call me when it was at the warehouse etc. The next day, Ron called to inform me the mattress was in Texas heading back east and he had no idea what was going on, tried calling corporate to no avail, etc. I was super stressed as I hadn't gotten a good nights sleep in over two weeks and he immediately came up with a solution. Ron called a friend of his from a completely different mattress shop to see if they had mine in stock there, which they did. Without getting into too much detail, let's just say I got a mattress within 2 days delivered and set up from the other shop. Ron sacrificed his commission on the mattress sale and took the time to help me get a bed as promised. To boot, he said to come up to the shop and he had a sheet set waiting for me (Tempurpedic) on the house. Tempurpedic is a great mattress but Ron is the best salesman I have ever had the pleasure working with. He REALLY cares about his customers and will do whatever it takes to ensure their happiness.... Even if it means sacrificing his own pay on account of the companies mistake. I'll never forget Ron and will be making a trip up to the store soon to say hello :-)

If I could give them negative 5 I would Was told it would…read morenot work on top of my platform bed. Bought from another company and it works perfect that way Delivery men were horrible. Bent mattress in half taking it off the truck. Then dragged the mattress up to my condo. No dolly. Not one good thing I could say about this store

The Most Excited I've Ever Been About a Mattress! Vispring…read moreLa Jolla - My Dream Bed Is Waiting for Its Perfect Moment I haven't slept on it yet (it's being hand-built in England and will arrive as soon as our remodel finishes), but I'm 100% sure this will be a five-star, life-changing experience. I'll update after the first night! After wasting money on a Tempur-Pedic (the adjustable cooling version--still a hot, chemical nightmare that didn't cut the mustard, with zero edge support) and a Saatva (shallow, bouncy, unsatisfying sleep), I'd given up on the restorative sleep of my youth. Then Jessica Chepovsky at Unscripted Spaces in La Jolla--knowing my priority was non-toxic, all-natural materials--pointed us to Vispring (pronounced vy-spring), opening our eyes to unparalleled luxury sleep. At the Vispring showroom, we met Sam: charming, hilarious, zero pressure, and passionate. He's been selling mattresses of all types for many many years--he knows what he's talking about. He spent over an hour geeking out on Vispring's 120-year British legacy (invented the pocket spring in 1901 for the Titanic's first-class suites! Gifted a bespoke Regal Supreme to Queen Elizabeth II for her 1977 Silver Jubilee. Supplied beds to liners like RMS Queen of Bermuda, Ocean Monarch, King George V, and Queen Elizabeth II--royal connections galore!). He showed every exquisite natural layer (British wool, horsehair, cashmere, silk, cotton--no synthetics or toxins) and how each mattress is hand-nested, tufted, and signed by the craftsman, embodying true opulent craftsmanship. I've checked Hästens too--they're great with horsehair and Swedish heritage, including bougie versions like the Grand Vividus--but Vispring is bougie in its own right, and it wins for me with superior value for the money, British precision, and a supremely luxurious, supportive-yet-dreamy feel, with its own top-tier like the Diamond Majesty. Customization was amazing: Firm tension throughout, low and sleek for our new Unscripted Spaces bed frame. Vispring offers exceptional divan choices customizable by fabric, style of headboard, and legs, but we got our low-profile one from Jessica from Poliform. I've been daydreaming about sinking into this bed nightly. Can't wait for that royal-quality sleep queens and kings enjoyed--and knowing this heirloom-quality mattress will be a lifetime investment, lasting decades with proper care! Sam and the Vispring family made this the most fun purchase ever--huge shoutout to Jessica Chepovsky for the intro! Five stars for quality, history, customization, service, value for the money, and excitement of reclaiming youthful sleep post-remodel. Thank you, Sam (legend!), Jessica Chepovsky, and Vispring family! Update after first morning. - One ridiculously excited, soon-to-be well-rested customer

From the owner: All Natural Handmade Luxury Mattresses- London 1901read more

We paid top dollars, about $18,000. They don't stand behind…read moretheir product. Worst warranty ever. Once you purchased the bed, they won't stop selling you whatever they can and check the warranty and DEMAND A BETTER COVERAGE!!! A Most issues after one year are your problem and they'll charge you unreasonable prices. Bottom line, look for something else. Very bad customer service.

Purchased my mattress here and love it. It is beyond comfortable and I would recomend getting…read moreyourself a Sleep Number mattress asap.

This was our first visit at Mattress Store SD, and we wish we knew in previous years. We had…read morevisited Real Deal and Mattress Firm stores before. We had a budget for under $600 for a full size mattress. Michael N. was our salesman and was very helpful with their limited selection of great quality mattresses. We tried two mattresses and selected a soft/firm mattress type, where it doesn't sink much when sitting/dangling legs off the side. It was perfect for our young son's first bed! The best part was it was same day delivery and we saved on delivery by paying cash. Also, on delivery later at 6pm that evening the delivery man named Manny was able to take away our old mattress to recycle. Thanks guys!

I do not have enough words to describe how amazing this store and the Newels are. This is maybe the…read more3rd time we purchase from them and they have never disappointed. We first purchased a mattress and a complete bedroom set. Everything went great and we decided to purchase a bar off their website. So when it was time to purchase a mattress for our 3rd bedroom we did not hesitate to shop here again. Not only was Isabella super helpful with providing information, but Darren assisted with picking the perfect mattress to fit our sleeping positions. AND THEY HAD IT IN STOCK! AND DELIVERED SAME-DAY! AND REMOVED MY 30yr OLD MATTRESS! And the price...unbeatable. Thanks Darren and family!!

Big thanks to Peter for helping my partner and I in purchasing a Rejuvenate Purple Mattress! He was…read morethere to help us out every step of the way from purchase to delivery to ensure it was seamless for us. His kind and outgoing demeanor made this experience feel very personalized and we felt very catered to. The mattress is amazing too - we've never had a better sleep :)

thank you soo much to Marcus for my fitted sheet needs. incredibly helpful and kind. Purple…read morecontinues to top every other mattress brand out there.