It's with a heavy heart I'm writing this review…read more This is solely on Primark's return policy and the aloof manager. I bought a coat here exactly one week ago (31st/Jan/2024) I was assisted by the lovely Shari. The first time I wore it all seemed fine. Then, with each step the buttons and zippers were becoming undone. I would refasten walk about four steps and same. As I was out, I stopped at a tailor who quoted me more than the $26 I paid for the coat. He quoted me $35 to fix it. Naaahhh, that makes no sense. I returned home for another coat and hung the broken one, planning to return it. I mean things happen, I got a faulty item, no biggie. It was not used again after this mishap. Couldn't be used. Today, 6th Jan, one week later, (first week of February 2024), I requested an exchange. I really liked the coat but, it was sold broken. I just wanted one that could be worn out. I told the cashier I wore it once and it started falling apart while wearing it. She checked with another cashier who informed us it couldn't be returned because the tag was off. I don't wear clothes with the tags still on them so of course the tag was off. However, I HAD the tag AND my receipt. Yes, I hold on to tags and receipts for a while. I asked the two cashiers if there was someone else I could speak with, ya know, plead my case. In comes the manager. He reiterated what the ladies said but was condescending about it. Not so much the BS he said, but how he said it. You had to have been there. Like I was trying to scam them. Like I was committing high treason against Primark. He informed me they couldn't exchange it because they wouldn't be able to sell it as it was worn. W H A T?!? But I just told you the fasteners aren't working. What do you mean you wouldn't be able to sell it? You absolutely shouldn't try to sell this unless you're giving a huge discount and FULL DISCLOSURE which I doubt. How you wanna sell me a damaged item but be upset with me for trying to return it? After he gave his lil speech, he mockingly asked, "IS THERE ANYTHING ELSE?" Then walked off. The young cashier looked embarrassed for him but I continued speaking with her pleasantly as I repacked my coat. It wasn't her fault. So now, do shoppers need to test their clothes on the street? Like, keep tags on while wearing it so they are allowed to return it if there's an issue? I feel like that's what you're saying. You're telling me if the tag was on, I would have gotten my lil exchange? Because I've exchanged items here without questions simply because the tag was on. He could have checked the coat and would have realized it wasn't worn. Couldn't be worn. If I wanted a robe I would have bought that. Aycaramba man! Eat my shorts! I'm done with Primark. **holds chest in agony** Some people always wanna mess shxt up. Joy-suckers. I've always had such a good thing with them too man. I'm hurt y'all. That's not the service I'm accustomed to at Primark. At all, at all. Isn't it sad when staff on the floor gives AMAZING SERVICE but a manager, A MANAGER is the one who messes your experience up? It wasn't about the money because **clears throat** it's Primark. I didn't want any money back. I just wanted the item I paid for last week to work... For a few months. Well until at least this week. Seems he's so full of himself, he cannot comprehend when situations need a different plan of action. All he had to do was properly inspect the coat, ensure it wasn't worn then make a managerial decision that I needed to be made whole again. I paid for a faulty coat. What's the big deal? Maybe he didn't have the authority to do so on the spot? I'll have the fasteners fixed and gift it to someone in need. So there's a positive in this. Hey you, do BETTER sir. And yes, "that's all." The End.

I don't know what's happened to native New Yorkers--or whether the rave reviews are because so many…read moreYelpers are transplants who refuse to shop locally. But I just don't get it when people rave about the opening of a foreign-owned or carpetbagging retail chain as if it's some major gamechanging establishment filling a massive hole in NYC retail. Primark is no better than Burlington Coat Factory, Marshalls or the millions of local bargain basements that already exists here, particularly Telco, Bobby's Department Store or any of those stores that has "Discount" in its name. Arguably, I would even say that it's a massive downgrade. I've shopped for clothes for decades at bargain basements and I've never had quality control issues with them. I still have shirts and other items that I bought at places like VIM and Pretty Girl ages ago. Primark really puts the "F" in both Fast Fashion and the grade, F. My first purchase here were two pairs of tennis shoes, and they fall apart within six months in exactly the same way (the sole right under the ball of the foot). Even the super cheap shoes that I used to get at Payless or Parade (RIP) lasted longer than that. That's not to say that Primark is totally terrible. It's very hit and miss. Some of the accessories are good, but almost all of their inventory is interchangeable with other local bargain basements and big box stores, so I don't get what the fuss is all about. I bought a very nice combination wallet and ID holder there. I later lost it, went back to Primark, couldn't find it and was able to order a much better and nicer one online for the same price. I bought a faux leather jacket here, but only because I missed out buying an identical jacket at BJs. So, I dunno. Primark is maybe good for an impulse buy, but this wouldn't be my top choice for clothing. It's just OK.

So much to choose from. Don't come here if you are in a rush. There is so much to sift through. The…read moreclearance section does not seem at all organized but there definitely were hidden gems. Staff was hard to find but available at the fitting room. There we're definitely tons of great deals on shoes and clothing. I cannot wait to go back.

The Bloomingdale's Outlet store opened in Jersey Garden Mall. It's on second floor, right above…read moreSaks Off 5th. It has a large collection of women's clothings, shoes, accessories like sunglasses and bags. Men's clothing is also there but I didn't find the inventory large enough. The store was mostly tidy. Some employees were busy in tidying up the messy sections, others were helping customers. We found some great deals here, especially on shoes and winter coats/jackets. We bought couple of coats for 50% off and pair of shoe for 30% off. Checkout line was long due to lots of customers, but they had 4 registers open to keep it moving. Over it was nice and easy. I have started to be a regular visitor at Bloomingdale's Outlets because of their quality products on a discounted price. So was really happy to see another one opening in Jersey Garden, after the one in Bergen Town Center.

Miniso has a free membership program where I can earn points every time I shop in-store, enjoy…read moremember-exclusive discounts, and get a special birthday discount. From May 22nd - August 31st, there is a stamp challenge member exclusive where I collected YOYO digital stamps and unlocked amazing bonus rewards. I scored 1 stamp for every $10 spent, earned 80 bonus points when I reach 4 stamps, and grabbed an extra 150 points and redeemed a cute YOYO tote bag when I collected 9 stamps. The receipt even has an illustration of YOYO and a QR code to track status of the stamp challenge. Every 20 points equals $1 in savings so I was able to rack up 230 points and can redeem points on any purchase over $10 before tax. Points expire in 365 days from the day they are earned. I purchased a MINISO YOYO Sure Win Collection figure surprise box ($24.99) and MINISO YOYO Disney Pixar Toy Story 5 With You Series Vinyl plush pendant blind box ($29.99). Both are really well done and good quality. I also purchased a Mofusand X MINISO blind box ($8.99) as a present. This store is located right in Times Square and is not as spacious as other Miniso locations but it is fully stocked and has great items. It's definitely worth checking out! At checkout, I told the cashier I wanted to redeem my MINISO membership rewards for savings on my purchase.

Very surprised at how well kept this location is being that it is in the heart of Time Square. What…read morecan I say about my favorite type of store. Sizable and had the cutest Toy Story stuff out as well as the usual blind box stuff. Staff was restocking as per usual and the prices seemed pretty on par. I would def stop in if you need a new little toy to add to the collection.

Miniuu is a cute little neighborhood shop that's perfect for browsing, especially if you're…read moreshopping for kids. As the name suggests, it's on the smaller side, but they pack in a nice selection of home goods and clothes for all ages, with a clear focus on children's items. You'll find tons of cutesy, well-designed things from several recognizable brands. It's the kind of place where you can pop in and easily find a charming gift or a special outfit for a little one. The quality of what we saw was alright, nothing extraordinary, but perfectly fine, and the prices felt similarly alright, matching the quality you get. It's a sweet, straightforward spot. If you're in the area and looking for something charming for a child, it's definitely worth a quick look inside.

very cute store!! i loved the socks and the bowls! i just wanted everything lol. very friendly…read morestaff too. but i must say it was stuffy in there. please put the air on!

I don't typically frequent Hot Topic however I had a $5 off for my birthday & had to get something…read more I didn't have time to peruse the store so I picked up any old thing. But the employee I forgot her name was absolutely excellent. She was so invested in me getting something for my $5 and gave me so many suggestions. I will absolutely be back to check out the tshirts. That's where I got my Cardi B tshirt from (online) cuz they didn't carry it in the store. But I will absolutely be back just because she was so great.

I went to Hot Topic for some last minute gift-searching and Alex is a five star employee! He is…read moresuper caring, helped me find the right outfit, and also went out of his way to compare prices with different alternatives in the store. Big shout out to Alex, you are amazing!

Beautiful boutique, highly recommended! Great assortment of…read moreclothes and jewelry. European style, designer items.

I love and adore Fox's! However .... Should you ever find yourself having an issue with a product…read more(namely Jimmy Crystal reading glasses) they're pretty much hands off in the customer service dept. The standard answer from a 'young' associate is 'we are NOT optometrists! Duhhhhh! As calm as I normally am, I just lost it. Seems like a bit of training may be in order. Fortunately, Jimmy Crystal, the company, happens to be VERY accommodating and has offered to replace the missing crystals. Thank you Jimmy Crystal. I will most likely buy additional specs at a different location. PS this 2 star review pertains ONLY to this situation!!

Needed some porcelain bowls that were out of stock in the Manhattan MUJIs, which are closer to me,…read moreand was told this location had them available. Called up to ask for them to be put aside for pick up. Arrived and they were ready at the register! Great service! If you've never been to MUJI, the store's name comes from Mujirushi Ryohin, which means in Japanese "no-brand quality goods." They strive to use quality materials, less excess, and minimize packaging. Everything there is exclusively at MUJI. Note - Some things you may find more worthwhile to purchase online when they offer discounts and free shipping. (Unfortunately, you can't order online for in-store pickup, which seems like a lost opportunity.) This new Tangram Mall location has one of the larger food and home sections in a MUJI here and may be one of the biggest NYC MUJI's overall. Recommend you check it out! (FYI - It's located across from Kokoro Cat Café.)

There was a long line of people by our hotel. We were wondering why? As we rounded the corner, I…read moreremembered that Muji was opening today, 6/12/26. The first 500 people got a free gift. Some had been in line since 5:30am! Uh no thanks. You'll find Muji in the Tangram shopping plaza. I talked with security and he mentioned more Muji stores would be opening in California and Arizona. Great! I did get a chance to look around. I am familiar with this store. I think it will be a nice addition to the shopping available. There is lot parking for a fee.

Rumi Life has a few stores now. They have one in Manhattan too now. If I was a teenager I'd sure…read morelove this place. I saw so many adorable items. The customer service is great too. If you are in the mall check it out. My daughter and I always like to see what's new.

I bought this keychain on Monday and when I had gotten home I had realized it was already broken!…read moreSince I couldn't go out the next day I went on Wednesday to go return it in hopes of a refund or exchange since the receipt had said I had at least 7 days yet when I went with my receipt they said that it wasn't possible! This was really irritating for something as little as a keychain. I always come here and the one time I got something bad i couldn't get an exchange l which isn't fair.