As a plus size girl, there aren't many places to shop so I am so thankful to have Torrid at the…read moreEastview. My favorite thing about this store? The employees especially Carrie and Courtney who have been around a while and are always so welcoming and helpful!

The manager of this location is nice to your face. Yet, she is very nasty and unprofessional over…read morethe phone. I spoken to Carrie multiple times pertaining my online orders . She is rude, unprofessional and just short of calling me a liar. She stated the store never puts orders back without a phone call. I don't even receive emails telling me my orders are in, let alone a phone call. When I call the store I have to call at least 12-15 times just to get one of them to answer the phone. It is usually the manager that is beyond rude to me. I do not know how she keeps her position being employeed at Torrid. I've caught her in multiple lies. Her employees have agreed with me she is a very unprofessional individual.

I shopped this location on Veterans Day. I am a young female so usually store associates don't come…read moreup to help. However Betsy helped me shop around while looking for a sweater for the holidays. 10/10 best help i've ever gotten while shopping. she considered my skin tone, what colors i currently wear and what my fashion taste is like.

I have been shopping at J.Jill for years. The quality and selection of the merchandise have…read morechanged over the years, and not always for the good. I think part of the problem stems from a misperception of who the target customer is and what that customer really wants. First of all, not all women of a certain age wish to wear oversized clothes in drab colors. Secondly, the sizing is very inconsistent/unpredictable amongst items. For example, I could wear one of 4 sizes in tees and sweaters dependent on the piece. Also, there is a big mark-up on the clothes only to be marked down within a ten day period or so but no longer are the reasonable clearance prices that remain from the past. Overall, the styling needs an overhaul which can be redundant at times. Twenty years ago, the clothes was comfortable and casual yet had a bit of pizazz. Bring it back, please.

Very expensive clothing that is well made. However, the return window is quite short and very…read morestrict. I purchased a very expensive suit that I was unfortunately not able to return within their 60 day window and I was not offered any store credit, nothing. If you have the option to purchase clothing elsewhere, I would recommend that.

I would like to give a shout out to Sera, an employee in your store, who waited on us on JULY 28…read more She was so patient with us and was such a help. It was a great experience. It was our first visit to your store and we will certainly visit again in the future.

You can find some amazing clothing and accessories for incredible prices. Every time I go it is all…read morenew items. I could spend hours there. I like to go every few months and grab some unique pieces that you cannot get anywhere else for the price. Eclectic and unique. Highly recommend.

I first purchased items at the Public Market on Saturdays but have gone to there Warehouse store…read morebecause of the additional clothing and larger sizes. I love their variety of ethnically diverse clothing at affordable prices. Everything is basically under $20 but most of the things I have purchased has been under $10. They have a great variety of masks for $5 and under.

I'd forgotten how pleasant an experience retail shopping at a store with excellent service is!…read more Jackie and Taylor (managers) capably and sympathetically resolved stressful and frustrating online return that was a waste of several hours of phone and email exchanges. Thank you so much! I would have given up on LIFT if not for your compete My handling of the problem. Sue was an incredible help in the fitting room and I happily left with several new outfits. It was an unexpected pleasure that I hope to repeat. Thank you!

Very nice business casual clothes and they often have great half price sales. The jeans fit great.read more

I introduced my sister to your store and while there I noticed a sweater I had purchased less than…read moretwo weeks prior to my visit to NY was on sale. Kristyn Pearl was the only sale associate at the time. She had 5 customers in line and efficiently helped each customer. When my sister was checking out, opening a new account with Ann Taylor, Kristyn heard my comment about the sale of my sweater. She Went ahead and looked up my purchase and gave me the discount for my sweater. She was most kind and efficient with all the customers in line. I wanted to make sure she was recognized for her outstanding service to your company.

If you're looking for more high end brand fashions at a discount then this is the place to go. I…read moreappreciate that the store doesn't feel as cramped as a TJMaxx. Lots of clothing and shoes for men, women and children. They also carry luggage, jewelry, cosmetics, and women's hand bags.

I had a really good experience here today. They had a great selection of clothes and the prices…read morewere fantastic. I was only disappointed that they didn't have a good selection of dress pants. Both the fitting room attendant and the cashiers were incredibly friendly. Store was clean and organized. Even though not everything I tried on fit as I hoped, I still found a couple of items and had a great experience. I ended up getting a few belts, bras, and cute sunglasses.

It's GONE. Marketplace Mall is no longer what it used to be. They ruined it for us with false…read morepromises. It is a ghost town. I'm not sure how it still standing there. It does not really serve the Rochester Metropolitan area. They have chased away all of the good stores and food court. What a shame for Midtown, Irondequoit Mall, and Marketplace Mall. No good shopping.

While on the hunt for a new shirt I ventured into Loft. This is a new store for me and I am into…read moreit! I really liked that they had a bunch of different styles in store. it actually felt like 2 stores met and had a mash-up! I found this interesting and went on their website later that weekend and learned that, at Loft, "Living life fully means women choose to play all their roles with confidence and style." I think this is why they set the store up the way they do. You can clearly see the "roles" and the associating clothes to go with. I spent some sifting through the clearance racks and noticed they had an array for sizes in regards to pants. I can hardly ever find "L" pants, meaning LONG. This really excited me! I inquired at the registers. I was informed that the store carries pants up to size 12 in store. Anything large is available on line. Same goes for Long pants in any size (For this, they lose a star.) I also noticed some "petite" and "short" sizes for pants. I did not inquire about their availability as I do not wear those, but its a heads up for those of you who struggle to find those sizes too. In addition to clearance racks they were also having a boat load of sales. 40, 50 and 60% off many items. Keep your eyes open for those ladies! Who doesn't love a good sale!