I have used Boyd for collision repairs three times over many years. Always great service and excellent work. My most recent visit they suggested that I get a paint pen from the dealer to match the car's paint, and they did an amazing job at concealing a few minor scrapes for me (no added charge beyond the ICBC deducible for the collision repair). They are efficient and give attention to detail. I would not go anywhere else in Vancouver for collision repair--but hope I have no future need for such! read more

I can't say enough good about these guys! I am a small business owner and one of my vans was broken into. Luckily not much was taken but the damage to the driver door made it impossible for me to safely leave the van parked outside overnight. I was freaking out a bit because my work schedule the week of the break-in was so crazy, I wasn't sure how I could make time to deal with it. I called the guys at Boyd(I dealt with Robin) and he helped me figure out a way to get the van to them quick and easy, with little to no disruption to my schedule. That to me is worth its weight in gold. The repairs were done within a few days and they even took the time repair something else within the cabin that wasn't covered under ICBC(a small task to them but would have been much more difficult for me to try and repair). Break/ins happen, and it sucks, but when you've got guys like these on your side it sucks much less:) read more

Excellent Service! I really appreciate all the help navigating how to claim the glass repair. Although I hope I don't have any more windshield chips, I'll be bringing my vehicle your way if I do! read more

This is the second time in three years that we needed to fix our 2009 VW Tiguan after some minor fender benders at Boyd. Staff were very polite, provided a quote and date and time to bring the car in. Arrived the date scheduled and was promptly helped. They washed the car to do a detailed walk through with me on what needed to be done to make my car whole again. Had a complimentary Keurig coffee and then we completed the walk-through. These were ICBC claims and both times I was picked up by the Enterprise rental person whose shop is a few blocks away and was given a loaner rental car there. When my car was ready I dropped off the rental at the Enterprise and they promptly whisked me back to Boyd to get my car. The Tig looks good as new, totally amazed what these autobody shops can do! read more

In contrast to "Speedy Auto Glass" which was completely incompetent, Boyd was amazing. I called in the morning, I was in there after lunch and the whole thing was done by the end of the day. Robin told me he'd have it done even if he had to drive and pick up the necessary parts himself. Very good customer interaction - efficient, professional and personal service and good advice. My car looked great when I picked it up right on time! read more

Boyd repaired my 2914 FR-S after being involved in an accident with significant body damage to the front of the car. The work they did was fantastic: Paint perfectly matched to the existing body panels; new parts and body panels perfectly fitted (looks like even better fit than fresh from the factory); and a full mechanical check of the vehicle to see if there was any suspension or drivetrain issues. The staff were very friendly, handled all my paperwork, kept me updated on the status of the work, and were quick to offer to arrange a rental car. Their high quality of work and friendly and professional attitude made this work a breeze. A big thanks to Gale and everyone at Boyd for their hard work repairing my vehicle. read more

The service was quick and the staff was friendly. I was on a budget, and they offered me a choice between cheap OEM and manufacturer's glass. Furthermore, the person writing a quote for me made an significant miscalculation in my favor, and I paid the low price even though they were absolutely in position to correct the price and charge me more. Thank you! read more

I took my car in to Boyd Auto to fix my windshield chip. Staff were friendly, welcoming with warm greeting and immediately offering for their assistance. Mark told me that it'd be done in half an hour since i had to work at 9AM, to my surprise they got it done earlier than i thought so i was able to make to work on time. I'd happily recommend anyone to Boyd Auto for any works to relating to car. read more

The friendly and professional staff at Boyd took care of my needs in a timely manner and did exactly what was needed to fix the problem.

There were the fastest to contact me. I'm surprised they responded after hours via email. Rose was very informative this morning and quick and painless I got my new windshield. I love that kind of service. read more

Very helpful. Doing everything for customer service that they can. They attempted to get me used parts to keep down the costs. They replaced my light bulb before I ever got to be a customer. I very much appreciate their commitment to customer service. read more

Recently I needed some work done quite quickly on my 2012 Dodge Caravan. I called around to several shops, and although none of them seemed run off their feet, they all wanted more time to do the work than I had available. Then I called on Robin at Boyd Autobody. They were close to my home, had a car rental company close by, and made all the arrangements that were necessary to get the work done in the time allowed. And their work was fabulous. My vehicle had been sideswiped while parked, and it's white paint was mared with black paint and rubber right down the side. When I went to pick it up, to my amazement it was back to perfect condition - no trace of the accident. Boyd's staff was very helpful, Robin kept updating me on their progress, and together they all made the whole process very smooth. I highly recommend their work and service. read more

I had an issue with my car alarm and after sending them a detailed e-mail of my issue they were professional and kind enough to return my inquiry within 1 business day. Sadly they do not deal with car alarms, however, they were able to e-mail with guys that they use who do deal with car alarms. I did inform them that their listing on yelp mentions car alarm repairs, therefore, they will look into revising their business description so that no one ends up on this search for a similar inquiry. read more

Great job from Robin and team! They replaced my badly cracked windshield within a few hours along with fixing my driver door. Also to my great surprise they washed and vacuumed my car and told me I just had to pay the amount of the original estimate they gave me a couple of weeks ago for just the windshield. They went above and beyond my expectations! Thank you so much...Very highly recommend! read more

A very pleasant experience ! I hit the rear light and went to my dealer and was referred to their contract bodyshop. I went there and was estimated that it would cost $800 for the change of light and fixing of the small scratch because they would change the whole back and refinish it, and even thousands if I fix all the other scratch. I honestly feel it is not worth doing that. I searched the yelp before going to Boyd and was surprised about the positive comments on the service, and it was true! Robin was very friendly and efficient, beyond that, the advices he gave were very reasonable and considerable. Robin told me that it is not necessary to fix the small scratches. It only cost me $146 including tax and labour. I was happy not only because the price, but the service I can rely on. I was even happier and appreciate that Robin even washed my car after change of the rare light. Definitely I will recommend to others and is very pleased that I have found the right place to take care of my car. read more

I went to Boyd for the first time based on a recommendation from my mechanics. I needed my side mirror replaced, and since the part was not readily available in Canada, I had bought a spare part from the US and brought it in. I talked to Robin, who was very efficient and professional. I asked for two quotes, one to install, and one to paint and install. Quotes came back the same day, and when I decided to go ahead and just get it installed, I was given a time slot for the next day When I showed up with my car, Robin did the work himself on the spot, and did not charge me for it, no strings attached. I was not expecting it, and profusely thanked him for that. I would not hesitate to go back to Reid next time I need body work done on my car. read more

I had a heavy hit to my Toyota repaired by this Boyd Autobody in Marpole. They gave me a loaner car, handled the issues with ICBC and the repair looked good. I would use them again. read more

Rose was super friendly and took care of ICBC and all of the little details after a very long, traumatic day. Robin was great and got the car repaired quickly. Only complaint was that the car was supposed to be cleaned inside but I still found pieces of broken glass and it was still very dirty. After I called and told Rose about it she told me to come down and they would immediately clean it both inside and out. I would highly recommend going there versus the six week wait downtown Vancouver where you're treated like just another number. read more

Took car over after a minor incident on the side of my car, scraped. gave me an original estimate which was a bit more expensive than other places, but their reviews were outstanding and they had the quickest turnaround time so I decided to go to Boyd.....WORST MISTAKE EVER after the first day they called and said it would cost $1000 MORE, increasing by more than half the original cost!(wtf is the point of the estimate??) saying that there was damage to the inside of the door and now they had to paint the entire side of my car. they also said car would be done thursday (dropped it off monday) thursday they said it would be ready friday, friday said they would be finished monday...it is now the next monday and the car still has not even been painted. these guy keep stringing you along telling you what they need to do and little by little they jack up the price and take forever to return the car. they didnt even give me a loaner car! sent emails and have called to see what he problem is. they ignore the email's and give you excuses over the phone. EDIT-finally got it back. it looks pretty good, but not sure the price and hassle were worth it.... read more

Boyd did excellent job and was very helpful dealing with insurance company. Great staff

I am a returning costumer of Boyds Autobody at 73rd Ave Vancouver. I have been bringing my personal and company car there every time it needs a repair. The last time that i brought my company car there at their shop (April 3,2018) was the worst. Peter made an estimate prior to the repair and he was well aware that the decals of our company car needs fixing too. He even asked me to confirm that i need the decals done and i said yes.He knows who has done my decals because a year ago they fixed that same car and they have contacted the decal guy. After two days, he phoned me and told me that they have repaired the damage of my company car but unfortunately they cant do the decals for me and i have to take it to the guy who is doing it. I refused to take the car back because thats not what we have agreed. I told Peter that i am not going to get the car back half done. I made the efforts in contacting the decal guy to make the situation easier. But since Peter did not make any appointment in advance to the guy who will do the decals, they cant do it any sooner because they are busy. Peter did not do anything to resolve this issue. They were bugging me almost everyday and telling me that i should get my car because they need the space at their shop. It was very stressful dealing with these people. They didnt care and they didnt do what has been agreed upon. I got the company car back HALF DONE and i just took the car to the decal guy's shop at Maple Ridge myself. I will never ever go back to Boyds again. They dont value their costumer and they dont care if you've been a returning costumer. I will not recommend them either. K. read more

West Kelowna - Boyd Autobody has handled a few claims over the years for my family. They're always professional, courteous and prompt. We really feel taken care of at this business! You guys are the best! read more

I call it the way it is. This was the best service I've received in a very long time. Not only was my windshield crack repaired within 20 minutes and since it was covered by insurance, it was FREE! The staff namely Rose, John and Robin were courteous, professional and gracious. Free coffee and free Wi-Fi was a bonus too. If you ever need autobody or autoglass issues, this is the place. You will NOT be disappointed. read more

Boyd Autobody worked in partnership with my mechanic to fix my car after it had been stolen. They exceeded my expectations with their friendly, efficient service. I always felt they were working in my best interest. I am grateful for their support in a difficult time. read more

Best service ever at the West Kelowna - Byland location! Those who attended to me were friendly, helpful, and efficient. I will absolutely be a return customer!! read more

Wow this place is AMAZING!!!! My windshield got a crack in it, and my deductible was $500 so I wanted to pay cash instead. I first went to Speedy Auto glass to get a quote, they quoted me $500 which seemed really high to me, but because the location was convenient I was considering getting them to do it. My husband suggested I call around and see if I could find a better price, I called Boyd and they said they would do it for $325!!!!! Wow WAY cheaper, plus they were so much friendlier and more knowledgeable than speedy. They had my car perfectly cleaned inside and out when I came to pick it up, and had such amazing service. I would highly recommend this place to anyone and would definitely go back, they are a pleasure to deal with and have such great prices:) read more

Windshield replacement: great job, even washed my car after. Friendly service. Definitely recommend to others.

I had a window smashed out in my car and it was starting to rain. I stopped at this location of Boyd and Rose took care of everything for me. They gave me a discounted price, a courtesy car, and had it ready for me by the time I finished work. I was very happy with the service. Thank you so much! read more

Edward W. deserves 10 stars. I called Edward on Monday, Jul 10, 2017 to ask for an estimate to replace a Mercedes Benz (boyfriend's car) driver side mirror, full assembly. Long story short, today is Wednesday, Jul 12, 2017, this is fixed. Other body shops quoted "we are not booking until Sep", "the part will take 10 days to 2 weeks". Can you image the response I would get from my boyfriend if I picked him up with the driver side mirror taped together with duct tape? Edward W., and Robin and Rose, WOWED me. I am telling everyone of how incredibly helpful Edward W. and his team are. All the best read more

Rose was excellent to deal with - efficient, knew what she was doing, friendly. I would bring my car back to Boyd because of her - she made it easy! read more

I am so impressed with their service, I would highly recommend them. They were friendly and knowledgeable and offered several options for the repair, including a low-cost option. They suggested I try the low cost option first, which is what I did and I was very happy (and relieved!) with the results. The repair was done very quickly and my car was also returned cleaner inside and out than when I had brought it in! read more

I do not recommend this place. When I came to replace my window regulator (pretty trivial simple job) the mechanic started to bargain with me to double or triple the labor time with explanation that supplied part not original parts, without any estimate. read more

The rear windshield of my Prius had been smashed by thieves so I took it in to Boyd Auto Body on Oct. 17, 2016. Robin, the manager, said it would be ready for pick up by Oct. 19th. When I went to pick it up on Oct. 19th at 3:10 pm, I was surprised that Edward (an employee), led me around the FRONT of the car to the driver's side to view the repaired rear windshield as it would have been a shorter distance to have viewed it from the passenger side. It looked fine so I drove it home. When I came out of the house at 4:30 pm to use the car again, I saw that there were two peeled paint tears (one 2 inches by 7 inches and the other 1 inch by 2 inches with a 1/8-inch peel all across the bottom of the door) on the right rear passenger door. I knew they were not there when I had brought the car in on Oct. 17th as ICBC had told me to check the car for any damage done other than the rear windshield. I brought the car back to Boyd and Edward said he would find out what had happened and he would call me the next day before noon. I waited until 11 a.m. and called Robin. He said that the paint peel damage had been caused by their masking tape when it was pulled off. He implied that I had had a paint job done on the door by people who used the wrong kind of paint. I told him that I didn't remember if I had ever had that door painted but that I had previously always used Craftsman Collision. I told him that they were on the ICBC list of recommended body shops and that I had always found Craftsman Collision's work to be extremely well done and I couldn't believe that they would have used cheap paint. Robin said he would phone ICBC to find out what kind of paint they had used. I also called the ICBC adjuster who told me that Craftsman Collision had never painted that door and that, since the damage was done by Boyd Auto Body, Robin should never have allowed the vehicle to have left his body shop. The adjuster said that I should have been informed of the damage when I came to pick up the car and that Robin should have asked my permission to leave the car with them to repair the damage. When I brought the car in to Boyd on Oct. 26th to repair the damage, I told Robin that I thought it was highly unprofessional, unethical and dishonest of him, knowing full well that the damage to the door was caused by his body shop, that he did not inform me of it on the day I had come to pick up the car. He said something to the effect, "Well, I can't turn back time. Do you want me to fix the door or not? I'm going to be using masking tape on the right front door to paint the rear door and if the paint peels off, I won't be responsible for fixing it." I will never, EVER, bring my vehicle to Boyd again and I certainly would not recommend this body shop to anyone as this is the worst experience I've ever had with any body shop. I would not want anyone else to go through what I had to go through. read more