Al's the best takes great care of my Harley. Reasonable and he cares. Unlike most larger…read moreHarley-Davidson dealerships. I got alot of things done to my bike and the cost was affordable. A great buissness to deal with. I highly recommend!!

I was there for an inspection, He told me that he could change my 2 tires for 675$. And he said it…read morewas not a must but it ll be necessary soon. After seeing each tire only costs 110$ , i refused to pay 675$. All of a sudden changing tires became a must and he refused to do the inspection that he was going to do in the first place. Greedy, grumpy. Wasted my time!

They repaired my sister's garage door in Quincy and did a great job. The price was very reasonable…read more Good quality.

Just got my car fixed here not too long ago, and to say i'm beyond happy with my results would be…read morean understatement. Not only did they take their time, the staff are super friendly, and it's a very clean environment. They truly value their customers, and the work put into the cars they work on. Will deff be returning for future issues with my car!

Marc and Chris allowed me to jump the lengthy waiting queue in order to make a critical repair…read more(entire new front rim) over Labor Day weekend on my 1987 Raleigh Technium.... just to accommodate my next-day departure for Nantucket. Everything these guys touch on a bicycle is professional and first-rate.

Great store. Got our grandson a rockhopper bike for his birthday and the staff was great, answered…read moreour questions etc and will come back next spring to get our grand daughter one also. Len P. Marblehead

I have purchased two brand new bikes in under a year from Cycles 128. The dealer was in my new…read morehometown, so I wanted to support them as well as capitalize on the convenience of their proximity to where I live. The first bike was a brand new 2017 Kawasaki Versys X, but it was at their sister dealership in Arlington (Cycles128 doesn't sell Kawasaki). My salesman at the time was Billy, and he was able to have the bike transferred from Arlington to Beverly for me, and I hadn't even put a deposit down on it. yet. This was based on a phone call I had made while on vacation in Costa Rica. Convenient! The whole process was easy, painless, and very relaxed. There was never any pressure or upselling, and it never felt predatory as vehicle sales so often are. Fast forward to just under a year later, and I decided to upgrade to a Suzuki VStrom 650. This time I had the great pleasure of dealing with Ellen Petrilli and Rick Brandano. Yet another chill, great experience. I told them right up front what I was looking for, and with that knowledge, they showed me other alternatives to consider but never discouraging me from my original goal. Their inventory is incredibly vast and a virtual candy store, and I was glad for the other options that were shown to me. I had my heart set on the VStrom, so we got down to business. Worth noting was a little hiccup on Suzuki's part, as their manufacturer website claimed that there were certain accessories included with the bike that tuned out not to be. Not a concern because Rick and C128 were on the case and miraculously got Suzuki to make good on their claim. They didn't have to do that, because most dealerships would predictably claim their hands were tied and just shrug it off. But not these guys. They totally prevailed and saved the day. That I will never forget. The numbers part of the operation was handled by Brad, with whom I had worked with on my prior purchase as well. Another great asset to the company. I now half-expect people to yell "Norm!" when I walk into the place now because I dealt with a lot of people and they're just a warm bunch. Just awesome.

Definitely hands down the worse place to get maintenance done. I dropped my jet ski off on a…read moreSaturday and picked it up on a Tuesday and looks like nothing was done to it. It was in the same spot where I dropped it off. I brought it home and had a buddy look at it and said the same thing. I do not recommend this place. Will definitely not go back.

These guys are great for all things bicycle. Their inventory is broad and they have or can order…read morewhatever you need. They are full service, and busy! While I was there people stopped by with their bikes for repairs from fixing flats to tuneups. Please note that with the resurgence of interest in biking during the pandemic plus the wave of e-bike popularity, you must book a maintenance appointment online ahead of time. They are currently booked for 3 weeks! Clearly Marblehead/Salem Cycle are experts and well-loved by their clientele. They put me on a great new e-bike with little fuss and very reasonable timeframe. I knew what I wanted and they got it assembled it, and went over all the operational details with me. Couldn't ask for more! Thanks!

I got a flat tire near Marblehead and they were able to fix it very quickly. Great to have them in…read morethe neighborhood!

I took a basic welding class to make a barn star at the Garrison Speed Shop in Mendon,…read moreMassachusetts. I have never welded before or used some of the tools and equipment required. The template pieces were all laid out, but that was it. Co-founder Luke had me read and sign all the releases first, and asked about my experience with welding etc. Being a Veteran myself, Luke as well, and the non-profit supporting Veterans and First Responders, he also made sure to ask me if loud noises or anything would bother me. Every step was explained and demonstrated before I was able to do it, and as nervous as I was at first, it quickly went away knowing he took my safety, the safety of others as well as their shop very seriously. Co-founder Ben also provided some muscle when I was unable to bend the metal myself. In just over 2 hours I had sanded, measured, re-measured, bent , hammered and welded together a really cool one of a kind 5-sided barn star. It was definitely something different to do and it was a really cool and fun experience. 5 stars !

From the owner: The Garrison Speed Shop is a 501(c)3 Non-Profit Organization that empowers Veterans & First…read moreResponders to focus on healing and positive living through Motorcycle Recreational & Vocational programs. We raise funds through fundraisers, corporate sponsorship, and through motorcycle maintenance/repair/performance work to the general public. What better than fixing your bike while helping someone who served our country that could use your help? Services we offer: -General Motorcycle Maintenance/repairs -Self-Service Station hourly rentals (free to Veterans & First Responders) -Media Blasting Services -Media Blasting hourly rentals -MIG & TIG Welding -Metal Fabrication/repair Programs we offer: -General Motorcycle Maintenance Clinics -Motorcycle Performance Clinics -MIG Welding Intro Clinics -Advanced MIG Welding Clinics -TIG Welding Intro Clinics -Advanced TIG Welding Clinics -Metal Fabrication Intro Clinics -Media Blasting Clinics Events at The Garrison Speed Shop -Special social events & fundraisers that support Veterans & First Responders -Special Veteran & First Responder Group Trips and events -Motorcycle fundraiser rides -Open House fundraiser events Check out our website, or better yet, stop by and see what we're about!

My favorite shop! Great bikes, great service, and close to my house! They've taken care of all my…read moreissues swiftly, and were very flexible.

Had a bike fit for an existing bike I own, and Dean did an amazing job. He took the time to dial in…read moreeach part of the bike, so that it was both comfortable and optimized for speed/power. Took a couple of hours, and it was worth every minute as well as worth every penny. I now no longer have my hands go numb when I ride. My hips are less sore, even after a century ride. AND I picked up 5 watts on my FTP.

10 STARS!!!! I spoke to Owen, who helped me diagnose and repair an issue on my daughter's Schwinn…read moreAdmiral, and I couldn't have asked for a better experience! I couldn't recommend this place more highly. This is everything you look for in a local bike shop - staff who are helpful, approachable, look to work with bike owners and enable them to do basic maintenance at home, while remaining available for the maintenance and repairs at the shop!!!! This is an absolutely stellar shop. Very few of these are still left, unfortunately.

I can't say enough good things about this Bike Shop and Hunter…read more I'm from out of state and had an issue with my Aventon E bike. I called and gave my problem and Hunter advised to bring it in to see what the issue was. He got right on it and diagnosed the problem. He couldn't solve my issue as it needs a new battery and he had none in stock. I thanked him and asked what I owed him and he said nothing because I couldn't help you get back on your bike. This is a very well stocked bike shop with so many options for bike brands. Great service department and good location on the bike trail. Great old school service. Thank you

don't go there with your bike!! got a service done they asked me for my address when fill my info…read morefor "receive" a few days later from the back of my place my bike was gone!! and when I went there to check out something the guy froze and was extremely tense.

Been to this store 3 times when I was just passing through the area and Everytime I walk in, people…read morewill look at you from the back but dont come to the front to give you any help.