I ordered a small but important (to me) part through their website. I received e-mail confirmation…read moreof my order and the following day e-mail confirmation that I could come in to purchase and pick up my item. My item was waiting for me. The person behind the counter was very helpful. I hadn't been to this store since it opened and I worked in the area. I took a look around and will be back in the Spring for new summer gear.

Couldn't be happier with the in-store experience getting my Cardo wireless system installed in my…read morenew helmet. After ordering online and double checking by phone re (free!) install service I was greeted by Stephanie (sp) who not only remembered my call but immediately identified the unique requirements for installation in my new Arai lid. After an assist from the equally knowledgeable Kelly (sp) and another teammate behind the scenes, my system was gtg a short time later. This is my second time buying and installing a Cardo system via Cycle Gear and I couldn't be happier with the online/in-store experience. Kudos for hiring real motorcycling enthusiasts who also excel at customer service. I'll be back!

Great service, great deals on used cars and owner is very friendly and honest! Will definitely buy…read morefrom him again

Great place to get a good US service rifle and other historical pieces. Harry knows his stuff, and…read moreis the best gunsmith in the region.

I've had the windows tinted on 3 vehicles Their attention…read moreto detail and craftsmanship is second to none and very impressive. The 2 car stereos I've had installed went flawlessly...Again, the attention to detail was very impressive They do a whole lot more than that and their really easy to deal with. Check them out...

I had Audiowerks install the audio system in my 2018 F-150. After experiencing inconsistent sound,…read moreweak bass, and speakers that sometimes sounded blown, I recently brought the truck to another professional shop for diagnosis. They found that the amplifier had an internal input-channel failure, the amplifier ground needed to be replaced, and the subwoofer input had been configured to derive its signal from the factory front and rear channels instead of using the dedicated subwoofer RCAs. The sub gain had also been turned nearly all the way up, apparently compensating for bass cancellation and reduced output. The new shop replaced the amplifier, ran a proper dedicated ground, corrected the input configuration, and retuned the system. The speakers I thought were blown now sound fine. I can't prove that the original ground caused the amplifier to fail, so I'm not going to claim that it did. However, I'm disappointed that another shop had to correct the grounding, signal routing, and tuning from the original installation. I'm leaving this review so other customers know exactly what was found and can ask the right questions when having similar work done.

Words cannot express the fabulous customer service I recently experienced at Boston Harley…read moreDavidson's in Revere. A few weeks ago I stopped by merely to ask a question about buying a used Harley from a co worker. An hour later I bought a 1700 cc beauty. I last drove a dirt bike 55 years ago and remember the thrill I had driving my Kawi 90 thru the woods in NY. My salesperson Jordan was amazing. He listened to my needs, wasn't pushy and never bashed their competitors. Not only was he extremely knowledgeable and affable he let me come to my own decision. Obviously Jordan doesn't operate in a vacuum and the folks above and below him were consummate professionals. Although spring is months away before I'll ride my bike I can close my eyes and escape the cold imaging driving very carefully along the coast of New England. Nod nod, wink wink....the last sentence was to appease my wife, daughters and grandkids!

Knowledgeable employees should be in the correct department. They clearly have a flier stating…read moreregular priced hoodies buy 1 get 1 for 50% off Oct 1-31 yet Cassie is a parts employee working apparel and has no knowledge to honor.

Major work done here professionally and for a decent price. Want a rush job for cheap money, don't…read morego here. Want a job done correctly and with your motorcycle receiving great care, this is the place. Even though the two brothers who started this business aren't involved in wrenching om customer bikes there hands are all over the experience. Thanks for the pro service! I wrench on my bike unless it's over my head. These guys did new pulleys and drive belt and my bike came out as clean as it went in.

I had a great experience getting my snowmobile top end rebuilt by these guys. They were quick,…read morecommunicated well, fairly priced, and as far as i can tell do great work the sled is running awesome! I would recommend.

Recently had my HD motorcycle serviced and repaired here…read more Outstanding, professional service, fair prices, family run business. my two sons , one nephew and one of my daughters had work done as well. It's my bike shop of choice, Thank you to Chris Finn and his son's They also do 4 wheeler work and snowmobile as well. check them out, you won't be sorry.

Buyer Beware, Liars and Scammers I saw an engine on eBay for…read moremy VT1100 Honda in April 2024 and contacted Ricks Motorcycle to confirm the 1998 model would fit my 1995 model bike prior to purchasing the engine. I was told the engine would work for my bike by Sara, and I purchased the engine direct without going through eBay (big mistake). Once I received the engine, I delivered it to my mechanic who immediately pulled the spark plugs and found they were severely oil fouled. I contacted Sara and was told by owner (Bill) to run a compression test. My mechanic ran a compression test and leak down and the engine failed both tests. I contacted them and even sent video of leak down test; you could easily hear air blowing out the crankcase in the video. I was then told to prep engine for return, which I did promptly. That was early June 2024. Engine sat in my driveway awaiting freight carrier and now its end of September. I kept calling and leaving messages over several months and nobody returned my calls. In my last brief conversation with Sara in August 2024, she told me they have been trying to switch freight carriers and this is why nobody has been in touch. It's been more than a month since my last conversation and I have tried to call them several more times with no response. Engine is now at the junk yard where it belongs.

Rick's is the best! All ways there to help . Answer any questions you have, they know more about…read morehow my bikes running then I do. Prices are good workmanship is great, the staff is Great. I recommend them to everyone.

Was told radiator flush was going to be 1 hour plus antifreeze, week later not done yet . After…read morebike was there 2 weeks went and they showed me bike apart and was told now labor is 2 hours . Later that day got call bike was ready , but now 3 hours @$125 hour . Advise always get written estimate no matter where you go .

I bought my motorcycle and some of my gear from them, and I brought my bike back there for it's…read morefirst service. I highly recommend.