Ron was great! He was at our house about 30 minutes after we first called. Fixed our range, checked…read moreit all out and gave us very good appliance advice.

They were the cheapest quote I got for a oven repair. They came out the next day, arrived early,…read morethe technician went right to work and did a great job. I would recommend them.

To order remotely it was all via text. My landlord did the install, but the washer and dryer were…read moredelivered and are working without issue. Their prices were on par with Costco and the process was very easy.

Richard came to fix the dishwasher. He was fantastic. Fix it very quickly and efficiently. We were…read moretalking about a rag stuck in the garbage disposal and when he was finished he asked - would you like me to pull out the rag and he did. I haven't had a good experience in awhile and I am so grateful.

I bought a KitchenAid French Door refrigerator and I also bought a KitchenAid dishwasher. This…read morewas during the memorial day sale. Gina Richardson helped me. She is a kitchen designer for Poletski's and is a pleasant person. It was a good experience both times I have met her. And prompt delivery done with care. The new store, formally Joanne's fabrics, is a large building so there's so much to look at. They had some good deals too. I definitely would return to buy from this business and I recommend them also.

Terrible, terrible customer service. Called in looking for a part and the lady who picked up had a…read morevery nasty attitude when I told her what brand my appliance was. She got snippy and short and told me "go buy it online". Maybe people would want to support local more and the towns economy wouldn't be dying so much if people would just learn basic customer service.

This "appliance repair" guy wouldn't even come out to look at my very basic machine because it was…read more"too new" at two years old and he said he wouldn't know how to get into it. Clearly doesnt know his business, don't waste your time on this company.

I had him repair some coin-op dryers and he is wonderful! Helped me trouble-shoot some issues and…read morecleaned out some vents for me, made recommendations about my machines and saved me a lot of money. He works when he wants (his semi-retired) and doesn't try to sway you to give him or anyone else more business than is needed. Honest, and a straight shooter.I am a fan!

Spoke with helpful person on phone. Had a front load washer they don't serviced. The washer…read moredisplayed error code after trying to wash single Levi Jacket with "hot" water. The person took time to make suggestions on how I could clear the code. I did what she suggested and cleared the code. Excellent help.

Want to give a big shout out to Jeff and Mark, father and son team at Eel Valley Appliance. They…read morewere so pleasant and professional while installing our new kitchen appliances. Thanks

Service on my washer and dryer, Kirk came to the rescue and…read morefixed my washer and dryer in a timely manner, I would highly recommend them.

Super helpful, considerate, friendly staff who goes above and beyond and tells you straight up if…read moresomething is worth repairing or not!

This company is horrible. If I can give "0", I would be happy to do! They never responsed to my…read morevoicemail or phone call. Once, I reached them, and I tried to set up an appointment. However a lady said she does not know their available schedule. DON'T use their service!!! AHS also must control and manage their sub-contractors. I will not renew my AHS!!! Seriously!!!

New stove wasn't working when delivered, and the manufacturer said I had a choice of two authorized…read morerepair shops: Coastal Appliance and Poletski's. Poletski's was four days until a repairman could come out; Coastal was three. So... First technician couldn't fix it; had to order a replacement board (electric, electronic stove). A week later, I guess he got behind in his appointments and just canceled ours. Rescheduled for a week later. Could not fix the stove on next visit. Called for another part. Another week of trying to feed the family on a backpacking canister stove. Spent my wait time calling Coastal trying to find out what is going on, when someone can come out to the house, etc. Very pleasant when I call them, but...always reactive, never proactive. Beg to be moved up the schedule as my recycling is filling up with empty fuel canisters. Now, by this point it's taken so long I honestly can't remember whether they came out to the house twice or three times, but it's been a month and the stove still does not work, so I call Frigidaire and say, What can I do to get me a working stove? Now, the Fridigaire tech was quite helpful, and went through their records of the Coastal repairman's calls to Frigidaire's Tech Assist...It seems that the Coastal repairman never called (or waited four or five days to call) Frigidaire with the results of the last repair attempt, and they need that call before they can authorize a replacement stove to be sent. I call Coastal and explain this, and really I am almost in tears at this point. I just want to be able to make a hot dinner, I am so tired of salads and sandwiches! After a day or so of back-and-forth calls, Coastal finally sends out the REAL repairman -- apparently they have been sending out the trained monkey all this time. Wylie, the real deal, looks at the stove for FIVE MINUTES and says, Here's your fix! Done. I know we live in this paradise called Humboldt County and that we have to suffer a bit for it, so maybe it's difficult to find and keep actual appliance repair people. But if you look at the reviews for Coastal, I bet the 5-star reviews are for people who saw the real repairman, and the 1-3 star reviews are for people such as myself who only saw the monkey.

Everything went well! Robert was kind and courteous and fit me into his schedule as quickly as he…read morecould. I'm so pleased. He fixed my washing machine which still had clothes soaking in it for days. Reasonable price. Job comes with 30 day warranty. They are definitely going into my files.

SCAM SCAM SCAM SCAM. They do not answer the phone, the have alzeimer's and dimensia, they don't…read moreremember who you are, WHY is American Home Shield contracting with this company ?!?! LITERALLY SIX MONTHS TO FIX A FRIDGE