Excellent service with great communication. Will definitely utilize going forward for all…read moreelectrical needs.

Great communication, we will be working with him to install generators at 2 of our residential…read morehomes in Humboldt County.

Nice owners and staff. They all try really hard. The issue is the control panels. Every few months,…read morethey seem to go nuts or die. Definitely borderline junk. They should switch to another brand. We can not justify getting cameras or doorlocks though this system, at this time. No way.

I own an assisted living facility and need a robust alarm system. My former provider really let me…read moredown when we experienced equipment failure and it took a long time and a lot of money to fix. I got fed up with them and called Beacon. What a difference! Their service is prompt, efficient and thorough. They solved all of the issues, advising me every step of the way, explaining all of the solutions and finding ways to make it economical for me. I can't remember when I have been so delighted to do business with a company.

Our experience as a business with Bay Alarm, specifically Belinda, has been delightful. They really…read moredo keep the needs of the customer in mind. You here that phrase a lot these days, but Bay Alarm really does look at what is best for the customer. Based on how they treated us, I am going to assume that they take every situation or challenge on a case-by-case basis and they make sure in the end that they have a happy customer. I would recommend them to anyone, we used them for both cameras and the security system and we were quite satisfied.

We use Bay Alarm and while the local business is awesome, the tech support is non existent. We…read morewrite and write and write to the email address given to us with not one answer.

I think the young associate thought he was having fun with me because I'm old. He told me a number…read moreof lies, even contradicting himself at times. I finally told him I'd call the company and find out the truth. Guess what? He was lying to me.

I had them swap devices on one of my lines. The next day I received a new statement and that line…read morewas $15 more than usually. Come to find out they took it upon theirselves to add insurance on that line. I called USCellular because the store in McKinleyville is a third party store and had it removed. They also told me to call their manager and complain. Now I've noticed the IDs and messaging on all 3 devices are messed up. This store is a joke, a bad joke.

Have had wonderful, amazing experiences at this store in the past. Used to be a go-to! But when…read morewill businesses learn that they lose customers- AND money- if they employ people who are just nasty & hateful right from the get go? Like I KNOW, masked up dude wearing a mask in an empty store (?), that NOBODY likes their job, especially in this economy. I get it. But that doesn't mean you need to take your hate out on a customer who simply walks through the door and says in a friendly manner "Hey, how's it going?" (A friendly customer who has always, always, without fail, generously tipped previous employees of this establishment who were, ya know, basically nice & decent?) SO... if you like being glared at with the most hateful expression ever for 10 seconds before being spoken to like you've just killed their grandma with a lifeless, affectless, "How can I help you?" THIS is your place! For all the masochists out there... So, I tried again... "Hi!!!!" and again was hatefully glared at, followed by "How can I help you?" with the MOST disdainful, ugly tone of voice. As me simply opening the door and walking in was the bane of this person's existence. Yeah, bro, that's a no go. At that point I might or might not have said something rather cheeky and rude in my shocked and appalled state. In hindsight, I wish I would've said something along the lines of "You could 'help' me by treating me as a human being, please." But maybe, I should think positively, and give this biz the benefit of the doubt and some props? Maybe they're employing people on the autism spectrum who can't help they don't follow polite societal norms? If that's the case, then the owner really ought to give workshops on how to interact with the general public for these employees. As for me? I also slave at a job I'm not too fond of, but I would NEVER in a million years dream of taking out my disdain on an innocent customer. So I happily drove to another iPhone store in Eureka where I plopped down $150 for what I needed as there was NO WAY in hell I was going to give this business money after being so atrociously treated. No way.

Am writing this review from Venice Beach-- THAT is how stunning the service here is!!…read more I researched the best tech/phone support in Humboldt for my dear 86 year old firecracker mom who lives in McKinleyville, who has become a texting superstar lol and was distressed to find her older iphone battery dying. Dan is a freaking superstar of both tech acumen and humanity. He was beyond helpful, dedicated, knowledgeable and everything else you could ever hope is there across state to help one's beloved 86 year young madre. We are grateful beyond words for Dan and iExperts. What a gem for Humboldt County. Winner winner chicken dinner for all. Thanks Dan. :)