Great service . Highly knowledgeable. Will hire again . Pricing was reasonable. AC coil and…read moreexternal unit replaced. 10 year warranty established.

I would definitely recommend these guys to anyone that has AC problems ,They will explain…read moreeverything you need to know very honest and friendly. My father is 84 years old and He got along well with Alfredo Rodriguez as he was explaining everything. I will definitely use these guys again . Stop searching and call R&R today..

They will respond within a reasonable timeframe, but they always seem to say everything needs to be…read morereplaced. We have had them come out twice in the last month - we have two units and two handlers (two-story house). Nothing can ever be repaired, which I find very suspicious. The tech seems nice, but when we first called to inquire on their service to our upstairs unit, they told us they needed to replace our Goodman A/C unit "with the exact same thing you have" only to come back the next day and find they replaced it with a Tuttokool unit. And the second time the came out (for the other unit), they said the handler and the ac unit BOTH had to be replaced, for $8500. I called to inquire why the replaced the old Goodman brand ac unit with Tuttokool, and they just stated that they ac unit was outdated and the one we had was no longer current with new compressor laws. Plausible, but weird. They didn't see any problem in how the presented the words "replacement", and I probably should have voiced a concern that the replacement would be the exact same brand and look. But, alas - I did not and that's probably on me. I know the house is 20 years old, but - what the chances both break within the same month and now the second unit and handler have to be replaced? Service response time is great, but I am not convinced they are being truthful to all their customers.

Nick had an appointment available a few days after I called. He was very honest and explained…read morethings very well.

After getting estimates from 3 other companies, who spent an average 30 minutes, and could not…read moreaddress my needs, I decided to further explore highly rated air conditioner companies, and came across The Comfort Authority. They lived up to their great reviews, from the initial contact phone call all the way to the conclusion of the installation of my new unit. Derek, the estimate technician who arrived at my home on April 23rd, was knowledgeable and addressed my questions and offered options. He was at my home for over two hours! He offered me several options, without pressuring me, simply explaining the benefits of each option. His willingness to explore my request to remove current water outflow pipe that had been on the garage floor for decades, presenting a safety risk, and route it another way outside was taken seriously and creatively. He took me through the plan and I was so pleased. The technicians who arrived the next day to do the install, Gary, James and Kauntes, were excellent workers. Gary was in charge and went over the plan with me in detail. He was able to troubleshoot a few issues and get the job done! All three of them were courteous and, without being asked, applied shoe coverings every time they entered the house. They cleaned up after themselves. Gary kept me apprised of their progress. They began working at approximately 9:15 am and did not leave my house until 6:15 pm. I could not be more pleased. 5/5 rating Thank you I will be recommending The Comfort Authority to anyone who needs air conditioning work done. Donna Harmony-Jones Kathleen Watson

This review is on getting a quote where I have to deal with back and forth messaging and when I…read morefinally called I ended with a call center (I think). This company may be doing it right but I don't have the time when other plumbers gave me a quote quicker just by sending photos. I had my new water heater installed with another plumber who was quick to respond with a quote with details of the job and on the day of install he made sure everything is up to code!

I'm going to take the time on this review to explain the absolute level of professionalism,…read moreskillful labor & sheer expertise that expedited heat and air truly proved to me and my family! Starting with the friendliest and most astute phone representatives I've experienced. They were so polite and accurate, assuring me throughout the entire process that i was in good hands. I felt the value of this. Erika, Akira & Cheniya will absolutely blow you away. Within a very reasonable amount of time I was greeted with a extremely energetic and fantastic service supervisor Robert M and Josh D. They were absolutely astonishing and fully prepared. After a thorough diagnostic of my AC system, Robert proceeded to explain with friendliness and no pressure the option I had to resolve my issue. Within 1 hour I was back in business and my AC system was working better than it ever had before. He preformed a full maintenance, cleared my drain line, washed my outdoor and indoor coils and sanitized my inside unit. The charge for this service was truly as fair as it gets. I cannot stress enough the tremendous value this company brings to me and my family as a homeowner in Florida. Thank you Expedited Heat and Air, from the bottom of my heart!

Great company , they were straight forward with the scope of work on my ac unit and my unit was…read morefix next day in no time , I wish price could be better but they give me a Va discount so that was a nice of them , fully recommend this company ... Watch out for other companies that will try to scam you , definitely this one won't .... Btw Tyler was great fixing my unit

AL has been to my house twice for Air and once for Heat. I…read morewill never use another HVAC technician. He is fantastic. Very reasonable on his prices and a fast worker. I would recommend him to any of my friends or family. Before I found Al, I had the bigger companies come out several times for various HVAC issues. They were a nightmare. Never again...

Unbelievable service. Called him at 5:30 pm he was here by 7:30 had it fixed and gone by 8:00 pm…read more Super nice man and most of all HONEST He charged me a very fair service call and left us smiling. Highly recommend Ollie. I am not one to trust service companies but I do trust him.

David came and helped me with my project. He was very nice and professional. He did a great job and…read morewas right on the nose in his estimate of how long the job would take to complete. The total cost was a bit more than I was expecting, but I do appreciate that it was done correctly and that he was able to take care of it quickly.

I received replies and quotes promptly and appreciated Brandon's friendly, yet professional…read moredemeanor. His work team was also well received and communication with them was good. They were conscientious of the space and showed courtesy. Afterwards Cory and John left the areas clean and thoughly explained the thermostst functions. Thank you Blue Bear!

This company certainly distinguished from the rest I have worked with in the past. Flawless. To…read moregive you an example. A few years ago a new system was installed, the company left lots of mistakes that were not up to code. The owner of Reliable solutions came, correct those issues for me and gave me excellent service and advice. Most importantly with AC vendors is to find someone who cares for the quality of the work, the clients they serve while being honest and reliable. I will definitely recommend.

Wonderful service! I couldn't be happier with the fast…read moreresponse and great service I received. My AC broke on Memorial day...1 hour later (on a holiday!) The Tech arrived! Without asking he took off his shoes (the first Tech to ever do this!) Before entering my house. He was very courteous, explained everything in great detail and fixed the issue asap. The price was absolutely fair and I will recommend to all of my friends. I have had issues with other AC. Companies (over charging, trying to sell unnecessary stuff, bad repairs, long wait etc.) But none of that here! Awesome in every way!