Have no complaints on care after a crown replacement and a cleaning appointment. Office support is…read morenot great. Billing is incorrect even after a call laying everything out to their customer service. Appointments are canceled, rescheduled, and canceled again without notice or apology--resulting in a wasted trip. Care coordinator absent after an appointment, was told she would call for follow up appointment scheduling--never followed up. Just too hard to stick with them, and I really wanted to.

I was concerned at first about having my cracked denture replaced under warranty, but they did…read morehonor my warranty, and made me a new denture. I was treated professionally.

Raise your hand if you're an Adult and you have a fear of the dentist? *Slowly raises hand* I hate…read morethe dentist and have had a healthy fear of going to the dentist ever since I was a child. The staff at VFD has been so patient with me through the years and has partnered with me to achieve the smile of my dreams! They answer all my questions and help to provide an accurate quote for any out of pocket expenses I may have. So what's it like going to the dentist during a pandemic? Surprisingly it's pretty normal,going to the dentist during COVID was a major concern for me. I'm happy to report VFD is doing an amazing job keeping everyone healthy and safe. They have limited seating in the waiting area, mask are required. Both the dentist and hygienist wear both a mask and a face shield and there is hand sanitizer everywhere! Long story short if there was a cleanliness award during the pandemic VFD would easily win the award!

I needed a crown. I was given an agreed upon price for the work to be done. Received a bill above…read morethe agreed price and brought it to my tech, Amber, in the Mechanicsville office, the day of my appointment and she took it to the billing office, then brought it back and told me not to worry about it because they "would just write it off". Fast forward, I received another bill so I call and suddenly Amber's information is incorrect to the tune of over $400. Never again will I use them. Never will I recommend them.

Took my grand daughter there to have two temporary teeth put in, earlier in the day she had the two…read morebad teeth extracted by an oral surgeon! He prepared the two areas for the temporary teeth, Dr Shay argued with us for a minimum of 20 minutes not wanting to do this, which by the way was the purpose of the visit as well as to be fitted for a bridge. She told us that she would have to file a bit off her teeth to put crowns on which we assumed was normal!!! One hour and fifteen minutes later she leaves the room, with my grand daughter bleeding out of both side of her mouth not to return until I insisted a nurse get her. So here's the kicker when we looked at what she had been doing for so long she had taken four adult size teeth and filed them down to the size of a toddlers! Needless to say this infuriated me, it wasn't pleasant, she tried to say that she wasn't finished and continues to show us a model of what her teeth should look like not listening to our concerns at all only saying she wasn't finished , we informed her that she was most certainly finished! They shuffled us into their break room to continue to tell us they weren't finished.... They were!!! We told them to give the $3900 we had to pay them in cash back, in the meantime another of their fantastic dentist was laughing which definitely sent her and I over the edge, Dr Lee came in and once again tried to talk her into getting back into the chair, not a chance! We got a referral back to the oral surgeon to now have the four teeth they had destroyed extracted! The surgeon was in shock at what they had done to her mouth! She had those pulled today...It gets better over the weekend her gums became so inflamed she had to go to the ER, once there the Drs once again were in shock at the condition of her mouth, and at the fact that the dentist did not put her in antibiotics, or pain meds, promptly do exactly that! Now for myself I've recently had knee replacement surgery, explaining to the front desk that I cannot do a deep cleaning for atleast six months due to the knee replacement and that I just wanted a regular cleaning which they promptly replied no because they want to do a deep cleaning, I gave them my surgeons name and number and told them to call him, needless to say he told them absolutely no way! So needless to say to say this is the worst practice in the state, they do what they want and not what you want. Once my grand daughter's mouth heals and we now get her a partial instead of a bride we intend on pursuing this further! Next step is lodging a complaint with the Star Board of Dentistry! Going to wait until she's finished for the next step

horrible-do not return calls, need a new dentist because they schedule you out so far. I have a…read moremassive amount of work to do. I had to call several times to get a quote. They did not complete my root canal they worked on last time and said I would have to wait six weeks to get an appointment for them to finish the root canal. I will be sharing this on other social media.

This is truly the best dental office I have ever been to in my life!!! I've worked as a dental…read moreassistant for years, so I'm picky about where I go for for cleanings and treatment. Dr. Brad Thweatt is not only kind, gentle and personable, but he's also very knowledgeable & honest about what dental treatments you need and don't need. He takes the time to get to know his patients and he listens to your concerns. Angie, the hygienist, also gave me the first pain free cleaning I've ever had! Jessica, their patient coordinator, was amazingly kind and helpful in getting me a last minute appointment! Wow, I'm blown away by this practice!! They have a patient for life. I'll be recommending this practice to all my friends and family.

I was a little nervous after years of not going to the dentist. This place is amazing! The staff is…read morefriendly and make you feel like family. This is absolutely the best experience I have I countered. You need a dentist, you will love this place!

Always the best and most professional, entire staff is friendly and the facility is clean and…read moremodern. Highly recommended

The entire team is amazing! We especially love Gerry she takes care my daughter and I each time and…read morewe feel like family. If you are looking for a warm, caring , and gentle Denistry practice this is it!

Dr. Stanovick has been my dentist for nearly thirty years. He and his family are the kindest and…read moremost welcoming people you will meet. His office is immaculate and the surrounding area is beautiful. He has seen four generations of our family and now his son Brant is also one of our dentists. I cannot say enough good things about the staff who are both professional and personable.

Best. Dentist. Ever. He bills himself as a hunter, bullshitter extraordinaire, fishing guide,…read moreand dentist. But let me tell you, he is one fantastic dentist. I have been seeing him since middle school (20 years? yikes!) and have had multiple fillings and other reasons to get all numbed up. He has NEVER hurt me! He even put my finger behind my ear so I could feel the end of the needle and how deep it was. All the while he is cracking jokes and telling stories. His facility is state of the art and while he is working on your choppers you can watch his metal sculptures move in the breeze outside. I saw him in the grocery store a while back and said hi, but didn't want to pressure him to remember my name since he has tons of patients. But he knew my name, my mom's name, and asked about my kids. Just an awesome dentist and swell guy. (also - his dental techs trend to the smoking hot side, which never hurts)

If you like paying twice the price for dental work then they are ok. They are nice people but very…read moreover priced. Our dental plan only pays for x-rays every two years. They try to f it rice you to get x-rays every year. If you don't want them to take the x-rays on there schedule they give you a hard time. They expect you to pay the extra x-rays out of your pocket.

No pain dentistry and no stress. Dr Cherney is calm and explains everything professionally. The…read moretreatment plan is clear and very doable. The assistant, Halley (spelling?) was helpful and checked on my comfort and very professional. The whole experience was pain free, comforting and as pleasant as could be.

The service there is top tier. Everybody I've interacted with was really nice and knowledgeable. I…read morehad an appointment with Shannon who did a deep cleaning on my teeth. She made the service seem really fast and pretty much painless. I would definitely recommend them if you need help with your teeth.