Cool place with a staff that geeks out over bikes and biking. Took an old bike for some repairs and…read morefelt like we were in good hands. Rides great now!

Mason rocks! Dude totally hooked me up when I blew out my…read morerear inner tube on my bike and set me up with a new rear tire also as mine was totally janki after the blow out. Great service, great price, and lots of good recommendations for local riding trails and what to look for in a new bike for my girl and me. Thought we would be totally out of luck this far from so Cal but Mason totally hooked us up. Alter cycles rocks! Dylan and Lavinia

Staff was very helpful and they had exactly what I was looking for and even on sale! I will be back.read more

The BEST bike and ski shop in Bozeman. Kyle and Tom have years of experience and are super…read moreknowledgeable about the products they sell. If you want excellent service this is where to shop. They stand by the products they sell and always deliver competitive and fair pricing. Not only is the service excellent but there prices are as good or better than anything online. My family is grateful there are still places like Chalet Sports in Montana! Many thanks!

I love how funky this store is. It's crowded, but that's a good thing, because all the equipment…read moreis solid quality. I love that they know their product and know their customers. I dropped in on a whim today to get the staff's opinion about a used bike I'm thinking about buying. Lee came out to my van and looked the bike over, told me what needed to be fixed and recommended a few things that could wait for later. Even told me that the tires might last until spring, instead of pushing me to buy new tires right away. Very thoughtful, very helpful. I'll be back.

Great shop. Use it. I needed a simple tweak with a pedal wrench and no questions asked. We were…read moredone in 2 minutes and no charge. Good guys. Great service .

Just bought a new Yeti SB5 and have been absolutely blown away by the level of service I've gotten…read morefrom Rad Bikes! Here are the things I noticed during the purchase process: Shawn & Jackson were always in the shop. It is so nice to be able to work with the same people, so that you don't have to start from scratch every time you visit. In addition, they are great with faces / names - once they knew me, I felt like I was part of the family. As a woman who is relatively new to mountain biking, it is not uncommon for me to feel out of place or dismissed in a bike shop. This is definitely NOT the case at Rad Bikes - every question I had, no matter how trivial, was taken seriously and answered in detail. We had honest conversations about my riding style and the bike that would work for me, which really helped me feel good about my choice. When it came time to talk technical details, Shawn made sure to explain things in a way that ensures I know not only the "how", but also the "why" of all of the settings on my bike. Perhaps best of all, both Shawn and Jackson talked to *me* about *my* bike, rather than talking past me to my husband instead. (You would be amazed how often that happens.) Once the bike was ordered, the turnaround time was inhuman! I placed the order on a Tuesday and was on the trail that Friday. Shawn obviously made it a priority to get me on that bike ASAP, which is awesome. Finally - the cherry on top - in addition to doing a great job selling me a new bike, they are helping me sell my old bike by getting it all tuned up, fixing a few minor issues, and displaying it in their 'used bikes' rack. All in all the best bike buying experience I've had so far - seriously can't recommend these guys enough.

I went to Rad Bikes for their free Yeti demo day. After I came back from the ride Shawn took me…read morethrough the different set ups and why I would want one set up over another. Shawn was extremely patient in all of my questions and explained things in a manner I could understand, all while never making me feel ignorant. When I was trying to decide between a Bike they don't sell and the Yeti BetI SB5 he was extremely professional and honest telling me the differences, which I completely respect. I ended up buying the other bike due to the way I ride, but two of my friends bought Yeti's after demoing them in Moab and absolutely love them!! I would recommend highly Rad Bikes for anyone who is looking to rent, repair or buy a bike.

+ Thankful they had a Garmin charger (Walmart, Target, etc outta stock). A mountainous state gotta…read morebe ready to cover us hiking tourists. - But they've only one kind: USB-C. Not universal for me. USB-A would fit all my pwr sources. - And only one length: 3 ft. Other stores offer in various lengths. - And extortionate. Retail goes for significantly lower than $25. + Still, as it was the only nearby retailer to have a charger in stock ready to swipe off the shelf quick, I'm still grateful. + Pleasant ambience. + Ample parking. . Service speed is decent.

If im gonna be honest the selection at that store was very good but everything there was so…read moreoverpriced that I walked out of there empty handed. I liked the peanuts collection and pets in action wall the most. And I honestly didn't experience the service there.

All around great sports store. Needed some new ski boots and was very concerned that I would find a…read moresalesperson that knew how to fit me properly. Dayna was all that. She found me the perfect boot and it was exactly what I needed. I had also purchased some new skis from a Faty-pus rep and I needed new bindings and for my skis to be filed off since they've never been used. Everything was done quickly and accurately. Great service and knowledge sales people. Went back to get some liners for my boots. They were having a HUGE President's Day sale. I would definitely recommend buying what you need during the sale. The boots I purchased were 40% off.

I went to the Bozeman location looking for a pair of demo skis to use at Bridger bowl. Sadlly,…read morebecause of the current snow conditions they were not doing a demo program but said their Bridget bowl location was. I went to the mountain and was taken care of by Garret. He was beyond accommodating and put me on a pair of stockli skis. I skied about half a day And broke my boot. Had to be transported back to the bottom via snowmobile. Garret set me up immediately and we were off to ski the rest of the day. I've worked in ski resorts and know how many employees get burned out or develop bad attitudes. Not with this establishment. Top notch in both locations.

Really love this place. The employees were so kind and helpful. My daughter was really nervous…read moreabout getting her first mountain bike and they made her feel so welcome. Great work!

Here in Montana for BWR and I somehow punctured both my rim and tire on the event pre ride. Let…read moreBangtail know I was looking for an affordable solution to get me through Sunday. They really delivered and did all the work right there on the spot. Highly recommend!