Pacific Stone and Tile has been our source for natural stone, porcelain and quartz on several…read moreremodeling projects for over 10 years now. This week, I asked Danny and Matthew if they could match some 12x24 porcelain tile we purchased there over 5 years ago - they quickly tracked it down in their system with just my phone number, and it was ready within the week. Pacific Stone has always offered a huge selection with friendly and and helpful staff (i.e. don't forget to pick out your grout after selecting tile). The store is very convenient if you're west of the 405....

Danny and Norma were so helpful The care, time and attention…read moreto detail they put into each and every job surpasses my expectations each time!

We had a few tile projects needed around the house to prepare to sell. Eric replied quickly, gave…read moreus a fair price and had everything handled within a few days. He even adjusted the plan to work within my budget when one of the projects turned out to be prohibitively expensive. We would definitely hire Eric again.

I hired Eric to refresh my 1950s tile grout and terrible calking job in the shower and vanity top…read moresomeone had done previously. It's so much cleaner and crisp now! Eric was pleasant, communicated well and his price was very fair. Once he started the job he actually discounted it significantly when he saw that the tile wasn't as bad as previously expected.

I buy all my tiles from this store the 2 guys there are amazing. I lways get all my tiles on timeread more

Edwin , was so helpful with us. He help us get the the perfect tiles for my shower…read moreHe was amazing and friendly. I Will definately recommend this store.

Great, and concise selection. All of the floor tile options are porcelain so it made things easier…read more The customer service is also great- very professional.

I've purchased tile here for 2 remodels. I think the quality of the tile was really good for the…read moreprice. I visited maybe 10 other tile stores before buying.

Mark and his crew did a great job installing tiles in our shower. Mark was very patient and…read moreprofessional and his pricing was very reasonable. I will definitely work with him in the future.

I can't believe it has taken me over two years to write this review. Mark may be a young man, but…read morehis tiling skills and professionalism are on the level of someone with decades of experience. My project was complicated. I had a newly remodeled bathroom with beautiful tile, cabinets, and glass shower doors. About a year after moving in, I discovered the shower had been leaking because the previous remodeler didn't properly hot‑mop before tiling. The leak went unnoticed for a year until water damage appeared through the walls and floor of the adjacent bedroom closet. I'm a general contractor myself and have done plenty of tile work, but for this job I wanted a true tile specialist. Mark came over promptly, assessed the situation, and explained exactly how he would approach the repair. The shower pan and floor tiles had to be removed, and he said he would try to save the wall tiles but could replace them if necessary. He and his helper did an outstanding job. They removed the faulty shower pan, took out the floor tiles and about 14 inches up the walls, poured a new concrete base, and had the hot mop done correctly. They water‑tested it to ensure there were no leaks, then returned to retile the entire pan and the dam using the exact matching tile. He even managed to salvage the existing wall tiles and tie everything in seamlessly. The final result was flawless--truly perfect. I was extremely impressed with both the workmanship and Mark's professionalism. I've been recommending him to my own clients for the past two years, and everyone has had nothing but great things to say. He deserves 10 stars.

This is our second time hiring Eshed. For some reason, we always hire Eshed for projects that are…read morenot - supposedly - his core competencies and Eshed has never disappointed us! Our recent project was to re-do our deck. We had two options: 1) hiring a deck contractor we didn't know the quality of work and the professionalism or 2) hiring Eshed who was not a deck specialist - he's an expert now! - but who had done an amazing job for us before. We decided to go with Eshed and we didn't regret it at all! For the second time Eshed did an amazing job for us. Our deck looks fantastic and everything went very smoothly. Eshed prepares everything before he starts the project so there is no bad surprise along the way. He shows up when he says he will. So it's really a pleasure to work with him because there is no stress at all! He's a perfectionist and that's exactly what makes a contractor an excellent contractor! Eshed - Thanks for the awesome work you and your helper Isai did at our place this time again I'm sure we'll come up with a project #3 for you. Stay tuned

If you are looking for a simple repair or a straightforward project, Eshed may be a great option…read more However, if you are looking for very utmost craft, precision (ie. 1/8" grout lines), working with curved tile shapes and expect a professional partnership throughout where there is no harassment and unsolicited comments beyond the scope of the agreed upon project, then this is not the small business for you. I, too, found Eshed via his five star reviews but was completely disappointed with the way the project unfolded. The initial project quote was 15 business days. Though I had to unexpectedly travel for work and attend jury duty, I ended up being without a kitchen for 2 months. Expectations were not met. Partway through the tile project, my closet broke and a closet expert came to assess my storage needs while Eshed was at the property working on the kitchen backsplash. While showing the closet designer my dresser drawer, it tipped over due to all the drawers being opened. We called Eshed in to help us rotate the dresser back upright and I thanked him for his help. I carried on with my closet consultation. At the end of the work day, while Eshed and I were discussing progress, Eshed made a comment about seeing all of the underwear in my dresser drawers and breezed past it as if it was part of standard conversation practice. In addition to this, while wrapping up on a Friday, he has sent me photos of where he's headed for the weekend and at one point even verbally suggested that I go with him to climb rocks on the beach. These instances, though not tied to the project, demonstrate a lack of professional standard that I expect from the highest quote that came in during my research for a quality tile installation. When all the tile was installed, right when the first wall's grout was applied in the kitchen, I was shocked to realize that the spacing that we were aiming for (1/8") was not at 1/4" or greater in some areas. I asked him if he used spacers to control the spacing and he said no. I asked him why he didn't use spacers and his response was aloof, telling me it was inefficient. This is not the bar of craft of excellence once expected from a project where the tiles cost more than the labour and the labour was already the highest bid across 5 businesses. Upon project completion, the matte black door knob on my front door looked like a blender had been taken to it because of all the broken tiles he was managing while going in/out of the property to cut tile pieces. I pointed this out and he did not make any suggestions to make this right or compromise. Lastly, he had an unprofessional meltdown in front of my electrician, a fellow tradesperson after passively suggesting that the electrical outlets need attention and that I should bring the electrician back (for the 3rd time). He raised his voice, got overly dramatic and read the text message he wrote me in front of the electrician to prove a point that only worsened his credibility. On the final day of completion, instead of calling me out of my office to confirm that the project was complete, he texted me while leaving the property and told me to send a check. No final walk through of the work was discussed. It is likely Eshed will respond publicly with a rebuttal, but I hope these examples as a whole give you the context you need when considering your next tile needs.

Highly recommend Mike for your tile needs! He went above & beyond, excellent communication, super…read morehelpful with recommendations, and arrived on time! I had a small bathroom that needed updating and after Mike was done, it looks completely brand new! I'll definitely be reaching out to him for any future jobs and recommending him to friends & family

Meticulous, knowledgeable, professional, clean, respecful, dependable. I also appreciated the…read morerespct he showed to his employee. I was told how long the project would take and a day by day schedule which they kept. They also were kind and personable. I highly recomment this business!

This is Ready Restoration, we have used Glamour Flooring a couple of times and I worked with Alex…read more He was very nice and helped me with all my questions and was always there to help me. I would recommend Glamour Flooring to anyone looking for a great flooring experience.

Alex is a flooring pro. He is very knowledgeable in the various products out there and helps find…read morethe best fit and value for your needs. Will definitely go back to Alex and recommend others to him.

My family and I walked in looking for tile and the 2 women at the front did not even acknowledge…read moreus. I had to say hello for them to realize we were there. I asked about some recommendations and they mentioned that there were 5000 types and they couldn't really give us a price. It seemed as though they didn't want our business and they pretty much didn't want to get out if their chairs to talk to us. I was ready to buy tile to for my entire first floor of my house and no thanks, I'll go elsewhere that wants my business.

Thanks again to Direct Stone & Tile! Our new office flooring looks spectacular with the herringbone…read morepattern!