Sequoia flooring was amazing to work with! Especially project lead Eder and his team. I recently…read morebought a condo and wanted to remove the existing carpet and change the dark floors to something lighter, but I was a bit nervous because I have no remodeling experience... Eder answered all my questions met with me multiple times to show different samples and give valuable advice on the flooring types. I never felt pressured to rush my decisions and all the contract/insurance/ license info and pricing was clear and not shady (which is more important to me over a cheap price) Ultimately the team finished my new floors even earlier than expected! I'm super happy with the result and my unit looks much larger, modern, and brighter.

We recently hired Sequoia Flooring to replace approximately 2,400 sq. ft. of LVP with engineered…read morehardwood throughout our two-story home, and we couldn't be happier with the results. Our project manager, Eder, was fantastic to work with from start to finish. He was extremely communicative and stayed on top of every detail. Choosing the right flooring is a big decision, and Eder was incredibly patient while we weighed our options, even providing full sample boxes so we could see how the wood looked in our own light. One thing we really appreciated was Eder's transparency. Before the installation began, he walked the house with us and highlighted specific areas that needed extra attention. Being aligned on the solutions beforehand saved us a lot of stress and ensured there were no surprises mid-project. The crew was efficient and actually finished the entire job ahead of the original schedule. During the final walkthrough, we identified a few minor items that needed touching up. Eder handled these immediately and was more than happy to ensure every detail met our expectations. If you are looking for a professional team that prioritizes communication and quality finishes, I highly recommend Sequoia Flooring. Ask for Eder!

This is our second time hiring Eshed. For some reason, we always hire Eshed for projects that are…read morenot - supposedly - his core competencies and Eshed has never disappointed us! Our recent project was to re-do our deck. We had two options: 1) hiring a deck contractor we didn't know the quality of work and the professionalism or 2) hiring Eshed who was not a deck specialist - he's an expert now! - but who had done an amazing job for us before. We decided to go with Eshed and we didn't regret it at all! For the second time Eshed did an amazing job for us. Our deck looks fantastic and everything went very smoothly. Eshed prepares everything before he starts the project so there is no bad surprise along the way. He shows up when he says he will. So it's really a pleasure to work with him because there is no stress at all! He's a perfectionist and that's exactly what makes a contractor an excellent contractor! Eshed - Thanks for the awesome work you and your helper Isai did at our place this time again I'm sure we'll come up with a project #3 for you. Stay tuned

If you are looking for a simple repair or a straightforward project, Eshed may be a great option…read more However, if you are looking for very utmost craft, precision (ie. 1/8" grout lines), working with curved tile shapes and expect a professional partnership throughout where there is no harassment and unsolicited comments beyond the scope of the agreed upon project, then this is not the small business for you. I, too, found Eshed via his five star reviews but was completely disappointed with the way the project unfolded. The initial project quote was 15 business days. Though I had to unexpectedly travel for work and attend jury duty, I ended up being without a kitchen for 2 months. Expectations were not met. Partway through the tile project, my closet broke and a closet expert came to assess my storage needs while Eshed was at the property working on the kitchen backsplash. While showing the closet designer my dresser drawer, it tipped over due to all the drawers being opened. We called Eshed in to help us rotate the dresser back upright and I thanked him for his help. I carried on with my closet consultation. At the end of the work day, while Eshed and I were discussing progress, Eshed made a comment about seeing all of the underwear in my dresser drawers and breezed past it as if it was part of standard conversation practice. In addition to this, while wrapping up on a Friday, he has sent me photos of where he's headed for the weekend and at one point even verbally suggested that I go with him to climb rocks on the beach. These instances, though not tied to the project, demonstrate a lack of professional standard that I expect from the highest quote that came in during my research for a quality tile installation. When all the tile was installed, right when the first wall's grout was applied in the kitchen, I was shocked to realize that the spacing that we were aiming for (1/8") was not at 1/4" or greater in some areas. I asked him if he used spacers to control the spacing and he said no. I asked him why he didn't use spacers and his response was aloof, telling me it was inefficient. This is not the bar of craft of excellence once expected from a project where the tiles cost more than the labour and the labour was already the highest bid across 5 businesses. Upon project completion, the matte black door knob on my front door looked like a blender had been taken to it because of all the broken tiles he was managing while going in/out of the property to cut tile pieces. I pointed this out and he did not make any suggestions to make this right or compromise. Lastly, he had an unprofessional meltdown in front of my electrician, a fellow tradesperson after passively suggesting that the electrical outlets need attention and that I should bring the electrician back (for the 3rd time). He raised his voice, got overly dramatic and read the text message he wrote me in front of the electrician to prove a point that only worsened his credibility. On the final day of completion, instead of calling me out of my office to confirm that the project was complete, he texted me while leaving the property and told me to send a check. No final walk through of the work was discussed. It is likely Eshed will respond publicly with a rebuttal, but I hope these examples as a whole give you the context you need when considering your next tile needs.

We had a wonderful experience with The Floor Center. We had a long scar in the floor of our 1940s…read morehome that had been poorly patched when someone had removed a wall long ago. Robert's team led by Carlos laced the wood back together (they had to take up a larger part of the floor because the boards didn't line up perfectly on either side of the old repair) and were able to reuse many of our existing boards to do it, you can see the new wood over by the wall in the collage. They sanded the floors down and prepared three stain samples (bottom left photo of the collage) based on colors we picked from a fan book they loaned us. The bottom right photo is the finished product and we couldn't be happier with how the floors turned out! They took great care of our home, using plastic to cover the openings to the kitchen and all vents so the dust didn't end up anywhere it shouldn't, and cleaned up the remaining dust when they finished. The stain is Nutmeg from Duraseal on red oak hardwood, with a Satin finish polyurethane sealant.

I was looking for a specific threshold piece and not only did Gina at The Floor Center find it but…read moreshe was able to get it for me the next day. I also received some excellent insight on the installation from Ray . Great friendly and knowledgeable people. Treated me like family I highly recommend these people.

I have used Carlos and his sons for multiple bathrooms, kitchens and other stone and tile projects…read moreacross two houses now. They always deliver fantastic quality work, on time and at a reasonable price. I don't trust anyone else when it comes to this type of install. Some photos of projects attached.

Read my previous review it says it all,, but basically bottom line Carlos says that he finished a…read morebathroom complete at my family home and he's lying and I have photos and videos to prove it. that's probably why he's going to court, somebody's taking him for a reason you could look it up on unicourt website. Sad! He even offered my dad morphine, totally unprofessional to try to offer a prescription to a senior who you don't even know how that would react with his body and his own medication. He said he got that prescription because he had to have double hip surgery. I don't need to know your personal drama sadly you couldn't finish the work. You didn't want to pay your good Tiler to get this job done. You cannot work as good as your workers because my photos prove that.

We recently had our floors redone, and the team did an absolutely phenomenal job…read more From start to finish, Dennis and his team were incredibly accommodating, professional, and completely transparent throughout the entire process. There were no hidden surprises or unexpected costs. Their pricing was highly competitive, and the quality of the craftsmanship speaks for itself, our new floors look amazing. If you want a painless renovation with a team you can actually trust, look no further. We couldn't be happier!

We had an excellent experience with Skyline Flooring from start to finish. Dennis, the owner, was…read moreprofessional, responsive, and took the time to walk us through the entire process in detail so we knew exactly what to expect. His transparency and knowledge really stood out. Pablo, the lead installer, and his crew were outstanding. They were extremely thorough, respectful of our home, and kept everything clean and organized throughout the project. You can tell they take real pride in their work. They removed our old engineered wood flooring and replaced it with rigid core vinyl, and the transformation is incredible. The quality of the installation is top-notch, and the attention to detail did not go unnoticed. If you're looking for a flooring company that delivers on quality, communication, and professionalism, I would highly recommend Skyline Flooring.

After a brief back and forth, Randy came over to my house to assess the work I needed done on…read moreexisting tile. The tile in one bathroom was discolored, and he said it could be cleaned and sealed, and we needed tile flooring in our other bathroom replaced. Randy was friendly and approachable, and I planned to see how the smaller project went before hiring him for the larger project we needed tackled. Unfortunately, the experience was awful. A subcontractor/employee showed up on the agreed date to clean and seal the tile, and spent a couple of hours what sounded like physically scraping the tile - not what I expected. His coworker showed up a couple hours later, and told me that this plan was not going to work - that even if they could get the tile clean and seal it, the staining would come right back. He told me to have them leave, because Randy would still charge me for them being there. I went in the bathroom after they left, and it literally looked no different except there was dust everywhere - they did not clean up. I waited for a follow-up call or email from Randy - nothing. I was mad, but decided to put it behind me. A week later, I received a bill. I wrote a very frank email to Randy explaining my disappointment with the workers sent, the fact that no work was even done, and my confusion that he didn't even bother contacting me afterward. He apologized profusely and said he would follow up with me the next day. He did not follow up with me about the work, ever. But I have still been getting bills from this company!! I have emailed him multiple times, and he's told me to ignore them, but that is not an acceptable response - every time I see one of these emails, I am newly angry about the time I wasted on this endeavor. I gave him plenty of time and opportunity to make this right, and he did not even bother to try. I am writing this review because once again, I have gotten an invoice for this "work". Would not recommend.

This company did an excellent job regrouting my entire bathroom including the shower. The tile is…read morethe 4"square ceramic you rarely see anymore...Now, it looks brand new. Highly Recommended!

They are reliable, honest and operate with integrity. I recommend them to anyone who is looking for…read moresome Flooring, Sergio always takes the time to answer any questions I may have, and provides me with all the options available-from repair to replacement. They also have reasonable price. Obviously depend on the work.

Leveled off the entire yard surface and even elevated the walls of the sump pump to make it flush…read morewith the new artificial turf they installed in our front yard. The finished turf is completely flat and great to walk on with no bumps. Masterful work (I should know as a professional engineer, PhD). Great value too, lower than other contractors who didn't even understand our requirements.

I have experienced the most worst customer service from Koren Chavez. I went into the store to get…read morea shower handheld, which I thought would be simple enough. However, trying to communicate with her via phone and email has proven to be extremely difficult. She doesn't follow through and ordering a part seems to be impossible because she says she will send me photos and prices but never follows through. All I want is to pay for the part needed so that I can purchase a new shower handheld... And it's been weeks and Koren has been extremely unhelpful. I would like to work with someone else to get my needs met.

Wide range of simply amazing tile and cabinetry options. David's sales help was immeasurably…read morevaluably. Five star in every aspect from initial visit to project completion...warehouse as well.

Prior to going to Towne Tile, I confirmed availability on the tile that I chose for my kitchen…read more Upon arriving, I browsed for 5-7 minutes to look for additional tile that I needed elsewhere. I waited for help by their office/desk area for another 5-7 minutes. During my time there, the staff of 3-4 completely ignored me and made very little eye contact. Essentially there was only myself and a couple in the store. The staff was more interested in helping this couple. Turns out I ended up getting great service & lower pricing at a tile store down the street on Bascom Ave.

We went in on a Saturday and needed a small amount of tile for a laundry room (55 sq ft). They had…read morea good selection and we easily picked out the floor tile and matching bullnose. Before buying, I asked Chris if he had this in stock as our installers were coming that Friday. He told me they had it in stock in their San Jose warehouse and it would be delivered on Wednesday with plenty of time. Wednesday came and went without a call from Towne Tile, Thursday morning my wife called. They said they would call us right back which they didn't do. I called later in the afternoon as the tile contractor was arriving the following morning. I learned they didn't have the tile, in fact, they don't actually have a warehouse in San Jose. My wife and I were out of time and options with the tile contractor (and other contractors behind him) coming the next day. Ryan told us to come to the shop and pick something else out and he would make it right. We went to the shop and the he only had one other tile as an option. Ryan had a pompous attitude like we were putting him out. We chose the tile as we had no options at that point. They promised delivery to our house that evening for installation the next day. The delivery came and when I checked it, they had delivered the wrong grout. Amazing that nobody double checked after their initial mistake. I immediately drove to the shop and they were long gone 20 minutes after closing. I emailed them and the sales guy called back. He brought the correct grout the next morning. Ryan gave us a discount on the tile, but when I went to take back the incorrect grout and get the credit, he was even more pompous than before. In his eyes, he made no mistakes. I tried to explain that they had: 1. Lied about the tile being in stock 2. Lied about having a San Jose Warehouse 3. Didn't call when the tile didn't arrive 4. Only had one other option available for us 5. Delivered the wrong grout He was pissed that I had mentioned my experience to someone else. I tried to politely tell him that I think we were going to have to disagree on how badly he handled the situation, but he didn't want to hear about it. However, had they been honest about 1-3 above, I would have used another supplier. Instead, I was stuck with moving forward with them at the 11th hour. Do not trust Towne Tile and especially Ryan. They do not have a San Jose Warehouse where the tile is in stock. They rely on outside distributors. Timing on a construction job is very critical. Cut out the middle man and go directly to one of the shops on Brokaw Road. My advise is, if you do decide to move purchase from Towne Tile, *Do Not Pay* until the tile is delivered on time and your order is correct.

Nil was very communicative, patient, and extremely knowledgeable, and his team did an excellent…read morejob! They refinished the hardwood floors in our dining and living rooms as well as our guest room and they look amazing now!

We had to replace some of the flooring in our house and called around and got three quotes. My…read moreFlooring Expert was reasonable and definitely came across the most professional. We went with them and I am so happy we did. The rep came and inspected the areas, took measurements, and called the owner, Guy. Then the rep, Kyle, explained the process and cost to me. When it came time to install the flooring, the two man team, led by Angel, came and did a great job. Not only did they do a great job but they were upstanding, trustworthy people, which for me was important because they were in our house.