For anyone needing to replace their HVAC we thought we'd share our experience…read more After spending $$$$ trying to repair ours and still having problems, we decided it was time to replace it. The search was on for a company. (Spoiler alert: We chose Harlan Quality Home Services and are very happy we did.) We decided to get bids from 4 companies that were highly rated. 1. "A"--they had tried to repair our old unit so thought we'd try them for a replacement. They came out to give an estimate. Said they'd send a bid to us and we never heard from them again. 2. "F" Family---Submitted a bid (approx $17K--for a unit actually too big for our house) which we had some questions about. Called the office to get clarification and they were rude saying we had misunderstood, even though we questioned the salesman multiple time. Also, they wanted to install extra unneeded items. 3. "A" man--Gave bid while here (almost $25K but with "discounts" it was lowered to $19K+). Offered another $500 discount if we had it installed in 2 days and bid was only good for 3 days. Fast talking and pushy. Wanted to install a 2nd return in our living room rather than enlarge the one in the hall. Again included things not needed and unit too big for our house. Also, all their units are their "brand" with their name on them rather than the manufacturer so who knows what you're getting. 4. "R's"--Offered 3 different brands, ranging in price from $16K+ to $18K+....again units too big for us. Other than that they sounded like they knew what they were doing. We had almost decided to go with "R" when we saw on Nextdoor about Harlan Quality Home Services ---a BIG thank you to whoever posted that. Harlan had replaced our roof last year and we were very happy with them and didn't realize they did HVAC as well. (Apparently they had just started offering HVAC services when the brother Marshal decided to "merge" his business with his brother James.) Called Harlan and Marshal came out to give an estimate. Listened to what we wanted, patiently answered all our questions and said he'd send us a bid. He also said he'd send the crane company out to make sure they could get the unit on the roof because of our large trees. All other companies just looked at trees and said oh no problem. Turns out we had to get our trees trimmed for the crane to work so if we'd gone with the other companies, when the crane showed up they would not have been able to reach our roof. We received Harlan's bid (almost $14K) promptly for a unit the correct size for our home. They didn't include any unnecessary items but just everything needed: permits, crane, enlarge intake, etc. Plus they would install a unit that would fit our existing curb so it didn't have to be modified. Not only was Harlan's bid what we wanted and having been very satisfied doing business with the company in the past, we accepted their bid. They were great about setting up an installation date that was convenient for us. On that day, our new unit was delivered early and Marshal and his assistant, Juan, began work. They were amazing. Everything went so smoothly and quickly with Marshal concentrating on the roof and Juan concentrating on the work in the house. Everything went like clockwork. They disconnected the old unit and the crane showed up to remove it and set the new unit on the roof. Recycler came to pickup old unit and assorted debris. They reconnected everything, tested it and Title 24 inspector came and did his test. Everything completed (except for county inspection) in approximately 1/2 a day. After they finished they cleaned the areas---inside (where they had cut sheetrock) and out so you couldn't even tell they had been here, except for all the new stuff. If we have one complaint it's that they are too efficient and hardworking. We wanted to save a couple of small things but they disappeared on the recycling truck before we knew it. Our fault for not asking ahead of time. We can't rave enough about the Harlan company for both roofing and HVAC. Everyone at the company is so polite and friendly no matter how many annoying questions you ask. They are very experienced, and do exceptional work; very quickly with no drama, wasted effort and minimal noise. And all this at the lowest price of all the bids we received. Harlan Quality Services is definitely Number 1 in our opinion and we highly recommend them for any roofing or HVAC needs. What a stroke of luck for us discovering they do HVAC right when we needed someone.

We hired Harlan Quality Roofing, Inc for a roof replacement that included chimney saddle and step…read moreflashing work. Shortly after completion, we experienced a significant leak near the chimney during a controlled water test. We repeatedly asked for photo/video documentation of the original water testing and requested a controlled retest after additional sealant was applied to the flashing and chimney areas. This was never provided. Because sealant was added after the initial test, it became impossible to determine how the flashing system performed in its original installed condition. Despite our requests for a documented and isolated testing process, the issue was attributed solely to stucco and chase cap conditions without verification of the flashing work included in our contract. Communication became increasingly dismissive when we asked reasonable, technical questions about how the leak source was isolated and verified, and the matter was pushed toward final inspection without the testing we requested. We also had concerns about billing transparency during dry rot repairs. We had to repeatedly request documentation showing where repairs were made, how many hours were spent on new work versus items already included in the original contract, and how labor time was calculated (including delivery and travel time billed at the same rate as on-site repair work). The initial invoices and explanations were vague, and only after multiple follow-ups did we receive partial clarification and a small credit for duplicated labor hours. While the company was responsive in replying to emails, we were left to identify gaps in documentation, testing, and billing ourselves rather than being provided clear, proactive transparency. Based on our experience, we strongly recommend that future customers insist on detailed documentation, clear labor breakdowns, and controlled verification testing when leak diagnosis or change-order billing is involved.

I called Gauntlet about tearing up old concrete in my patio and laying additional concrete in the…read moreside yard. They were phenomenal! Every time and cost estimate was correct, and they had the whole project done in maybe 4 days. they were efficient, friendly, and responsive. I highly recommend!

Hired them to put a roof on a house and paint the house they did a spectacular job and we are very…read morehappy with everything from communication with Cody to the job itself and the cleanup also. I would not only recommend them but I will use them again in the future.

We purchased an older house in Sacramento with a thirty year old roof and our initial estimates…read morewere high and did not include many options. We received a word of mouth referral to RRR Roofing they were able to provide a comparable quote at a good value that gave us choices. They were able to take care of all the permitting requirements, and helped educate us on what is and isn't part of historical preservation reviews. (The roof was not). The work was completed without issue well within the timeline that we anticipated. The only critical feedback would be that the tear off group they hired for preparing the roof were a bit harder to predict when they would and wouldn't be working, but that only lasted a day. We'd definitely recommend RRR Roofing to our friends and neighbors.

RRR roofing replaced the roof on my MCM home so it was a combination of composite and torchdown…read more Kevin came out, gave me an estimate that was in line with my expectations. The crew showed up on time, were friendly and professional, Kevin was always onsite making sure things went smoothly. The work was done well and I was always kept informed. The few issues that we ran into (no fault of RRR) were quickly and correctly addressed. Would strongly recommend this team to replace your roof.

I Interviewed three roofers, and I liked the this company the best. Honest, friendly, organized,…read moreand punctual. I highly recommend this roofing company, there's no need to look further!

Outstanding company in every aspect!…read more They replaced the damaged wood around the roof, repaired the beams that had dry rot, and replaced the old roof. I am delighted for many reasons. Responsiveness: They answered the phone quickly, responded to questions and requests promptly, and followed up to any pending items on time. They sent me images of the work progress and kept me informed. They are also nice and pleasant. Professionalism: They do what they say they will do. Their estimate and their work are very professional. Reliability: They started as scheduled and finished one day ahead of scheduled completion date. Competence: They use excellent materials. Their team is very experienced. Their work speaks for itself. The county's permit intermediate inspection and final inspection passed with flying colors. Honesty: They were very honest in every step of the way. They did not try to come up with reasons to change the price or take advantage. They are super honest. Jacqueline and Honorio are amazing.

When you call in to request service, you will be greeted with Excellent Customer Service,…read moreknowledgeable employees, and kind staff on every call into their office ! Locally situated family owned businesses, great value for the money, with long standing business ties to the community. When you call into the office for no pressure quote or appointment you are greeted with such personal care and concern for your specific need. I was so delighted with the exceptional customer service and their dedication to the quality products they sell! Thank you Snook roofing and skylights, you have earned a loyal friend in us!

Top Notch Skylight Company. The owners Jeff and Karen have hands on experience of their products…read morewhich is rare in a Skylight Company. I highly recommend them.

My roof was filled with moss. I looked through Yelp to see which roofing companies offer moss…read moreremoval service and stumbled on Triple R Roofing. I called to get an estimate and was assisted by Alejandro. He scheduled a date that worked best for me to come out for an estimate. On the day of the appointment, Alejandro kept me informed on when he was arriving. Once he arrived, he asked all the questions and started the necessary inspections. He inspected every inch of the roof and even used a drone to help. He itemized everything that needed to be addressed and broke them down into sections with estimates listed next to them. Based on the inspections, he identified there was moss present that needed removal, few shingles were damanged, gutters were detached, etc. He took many before photos of what he identified that needed to be addressed. He went through each item with me very thoroughly. I decided to hire them on the spot. He said his crew can come out the next day. They require a 10% deposit. On the day of the project, his crew showed up promptly. They got straight to work. The project took around 4.5 hours long to finish. After they were done, they sent me the after photos with the invoice. The roof looks brand new after the cleaning. I am so glad I found them on Yelp. They are easy to work with and professional in all areas. I will highly recommend them to family and friends.

Rogelio and his team did a great job on my family's roof replacement (shingle)/seamless gutters! He…read morewent above & beyond to help us find cost effective options and offered best price & value. He was thorough, detailed, and followed through. He was informative, responsive, and shared status updates, arrival time, and pictures. Rogelio and his team worked hard and were careful and reliable. Shout out to Triple R Roofing for providing affordable pricing, excellent customer service (patiently answered all questions), positive attitude, timely work, and good craftsmanship & warranty!

I scheduled a complimentary preventative-maintenance roof inspection with two companies, and Roof…read moreImprove was one of them. I had an excellent experience from start to finish. Ivan and his colleague arrived on time and promptly and thoroughly inspected my concrete tile roof. Afterward, they walked me through their findings in a clear, approachable, and professional manner. They even repositioned a concrete roof tile that had shifted out of place over time. Ivan and his colleague were honest and straightforward in letting me know that my roof did not need any repair or maintenance work at this time. Their findings were also consistent with the other roofing company that had completed an inspection of my roof earlier that same day, which gave me additional confidence in their assessment. I really appreciated their professionalism, communication, thoroughness, and transparency. I would highly recommend Roof Improve to anyone looking for a roof inspection or evaluation.

Due to a leak in October, which a different roofer could only quickly patch up (due to the roof…read morebeing wet and slippery), we needed to do a full roof inspection, and take care of any needed repairs before the next rainy season starts. I called Juan on a Friday and set an appointment for the following Wednesday. He came on time, inspected the roof and found several other trouble areas, including the vicinity of the original leak, and another large area with a serious problem. That evening, as promised, he emailed a proposal (an itemized task list with detailed descriptions and photos/cost break-downs). We agreed to follow his proposal on Friday, and he fit our project in for the following Friday. He & his team (Ivan & Martin) came and completed the project without any issues. He then followed up with a paid invoice receipt, with photos of our roof as the repairs were being performed. He is reliable, knowledgeable, and experienced (from hands-on learning through working with his dad over the years), and works hard to provide genuine help & service for customers' needs. I believe Yelp's "From the business" section truly reflects how he and his team work hard and deliver reliable/quality roofing service. It was very pleasant to work with Juan and his team, and we are glad to have found a good roofer to get help with any future roof issues.

Wonderful service,…read more Ben went above and beyond. He was sent out to get an estimate, and came back with the issue resolved. I'd never hope that my 2017 roof goes bad, but you bet I can stand behind a company who goes above and beyond, even for a client that wasn't theirs. Thank you Flat Roof Pros!!

If I could give zero stars I would. Please make sure you spend a few minutes to research this…read morecompany and its owner before conducting business with them. A quick look up on BBB tells you a lot. Flat Roof Pros did my roof a few years ago and we had issues as soon as they "finished" the job. They left a mess and we were told when they finished they would be back to clean up and they never returned, leaving us to clean up their mess. They also scraped a bunch of gravel into our pool which took months to clean out ourselves. The leak we had before we hired them to redo our entire roof was still there after they left and the entire roof material they put on was cracking all over the place. It took months of calling, emailing, and even showing up at their office to get anyone to respond to come back out to repair the leak. When they finally came out we asked about the cracks thinking that was not normal and they said as long as it wasn't leaking it was fine. They patched the leaking area and left, however it still leaked AGAIN and in the months it took us to get them back out for a second patch a new leak sprung up and started leaking into our house. This time when they finally returned they patched both leaks, however only one is fixed and the second newer leak is still leaking into our house. I called and emailed for months and months again with no response and now have found out that the owner has moved out of state and it appears Flat Roof Pros is no longer in business, which also appears means they also aren't honoring any of their 20 year contracts they have with their customers. So after years of terrible service and a crappy roof job and thousands of dollars, I'm stuck with a cracked and leaking roof with buckets inside my house to catch the water. According to BBB, Flat Roof Pros alternate business name is Roofchecks.com. I contacted them and found the owner is Flat Roof Pros' brother and the two companies used to be affiliated, however Roofchecks.com also doesn't honor Flat Roof Pros contracts and also doesn't repair flat roofs. In speaking to a third non-affiliated roofing company, they are even questioning whether Flat Roof Pros even used the materials as stated in our contract. They think they may have used a discontinued and defective product instead of the one listed in our contract.