Randy Schoop provided an outstanding sales experience. He listen to everything we said and to all…read moreour specifications had lots of options he got it right with the first car he showed us. Randy has over 20 years of experience ! There was no pressure to purchase no pressure for warranties just a very good shopping experience. We asked a lot of questions he always did the research and gave us the information we needed. We really felt the history of the vehicle was as transparent as could be.

I found the dealership via an Online ad and they immediately contacted me when I showed interest in…read moresome Ford F-150s. I set up an appointment and test drove a few different trucks while doing so Larry, the sales rep I was working with gave me great information and helped me picked the best truck for me. I had to wait a couple days for my truck to get detailed but that wasn't a problem because Larry insured me they were on it. If you're looking for a vehicle I highly recommend Larry at Brad Deery!

I would not give this place even a one star! Our Toyota truck windshield wiper linkage was broken…read moreand we brought it into Elizabeth's Garage to be replaced. What started off as a conversation about $300 for replacing turned into a final project close to $480. When we talked to Elizabeth Garage's front desk, each time they were unaware of what they were actually doing to the truck, concerning when dropping it off! When picking up the truck we were blown away by the price! With the owner gone on lunch break we had no choice but to pay. Then they didn't know where they parked the truck, which we eventually found across the street in a parking lot, unlocked with keys in the vehicle! Perfect situation for a theft!!!!!! Especially with personal belongings in the truck! After calling multiple other car repair shops INCLUDING Toyota, we were told that the part that was put in the truck wasn't even a Toyota part! On top of it, all car repair places were coming in over $100 cheaper! EVEN TOYOTA CAME IN CHEAPER WITH THE CORRECT TOYOTA PART! Walking back in there to talk to the owner, letting him know the price was outrageous and more than originally discussed, was basically told okay is what it is. No offer of reimbursement for the over charge! Telling them they lost multiple customers, they didn't care and said okay. They don't care about customer service or overcharging their customers. I even looked up the part on Amazon with the model number they wrote on the receipt and it is $125 - they charged me $350 for the part! We were told by the owner he marks up his products 75% after the job was completed. They lost not only a family with four vehicles, but we are going to let their current customers know that originally referred them. Even the store owners in town we talked to said they stopped going there because they are overpriced! This clearly isn't the first time... it's such a shame since we like supporting small business! I hope the owners read this review and realize what they are doing in overcharging their customers. I hope they work on their customer service and I truly hope they stop putting their customers cars across the street in an unattended parking lot, unlocked with keys in the car!

I was from out of town! Stopped in with a minor problem! They quickly looked at it and quickly…read morefixed it at minimal cost!

It's been a few years but I am still fuming about when I brought in my Hyundai Elantra for a minor…read moreproblem. I bought the car from a family who lived next door to a good friend of mine. All three parties dealt with this. All are trustworthy and told me it needed a minor repair like a muffler. Big A Auto told me the entire under area of car had been messed up from someone who didn't know what they were doing. He said it'd be $2,000 to fix it. At the time I thought maybe the college driver had let someone work on it so I paid it. My mistake as I didn't take time to think it thru. I know the folks I bought it from were honest and long time friends. Big A lied. They showed me of a fuzzy gray video t was supposed to be the problem area but of course it meant nothing to me and was just part of the deception. I will never go back to Big A again. Since I am an older woman needing the service I think they felt they could lie to me about the car.

They do stuff u authorized which has nothing to do with the services u agreed to pay for/brought…read morecar in for. May 2024 took car in due to brake lights in dash came on. And the heat sent working. 3 appt later and I still have no heat and the dash lights are still on. They literally charged me $1300 and replaced a brand new thermostat with a twice as expensive new Thermostat which was never the problem oh and they changed and charged me for WINDSHIELD WIPERS which I never ok'd or was even asked about. So because I'm a woman they bullshit me with "it's probably just a censor or something no big deal And when I ask questions they act like im crazy and causing a scene. Sometimes they even charge me just to look at the vehicle. well now they claim that my frame is rotted through funny you did the back brakes a year ago and mentioned zero about frames or rust. So they won't send me any pictures of said rust they neglected to mention. So I call to ask which part if it was the rear subframe that was the issue and they literally wouldnt answer me and told me to take it to another shop because they won't work on it. Gee so glad I drop $1000 every time for absolutely nothing! Still no heat and still have the brake lights on the dash. Don't waste your time on a lousy offer to refund the windshield wipers. they are overpriced and do half ass work then treat u like u r the problem because they don't listen or care about you and it is the most ridiculously expensive place but the only shop located downtown. I have taken 5 cars to them and they encourage me to junk them because they are too lazy to do the work and to do it right the first or second time so third times isn't a charm. they said I could go drive it for the next year yeah right so me and my kid can be on the highway and the frame fall off her thanks so does that make them liable for oyr lives and any property damage bc they were the only ones who I paid $1400 to fix my vehicle and they instead basically totaled it on me and blamed me for it. Well we barely had snow this winter and MY CAR HAS NO HEAT SO I COULDNT EVEN DRIVE IT THIS WINTER! and they still have never produced photos from any other visit although they claim the rust is much worse than last year and claim they sent them. So they send another message saying here's from last year and guess what the link wasn't to anything! They are full of shit to be charging me $1300 and telling me to take it to another shop and not answer a simple yea or no question about the sub frame. They claim to have some super diagnostic computer yet couldn't even figure out why the brake light and abs lights were on (Which is diagnostic obviousl so dont get ripped off and disrespected) take your car to a reputable auto shop who will work with you on price and will not do a worthless inspection on other stuff while not correcting the issue you are being over charged on parts and labor for. Even my alero brakes went out two days after they repaired the brakes. well This was the last second chance they get with me. U fortunately I will have to take my vehicles across town but if I'm getting actual customer service it's worth it. This place is a joke.

Chuck/owner is excellent - we have had many repairs with them and very satisfied. His prices are…read moregreat and so happy with quality and completion times. They have even walked me through doing couple repairs on my children's cars that were more basic. Great to have a reasonably priced option and not see decline in quality.

I bought a brand new 2025 Ram 1500 from them. They worked hard to locate one since they did not…read morehave the one I wanted on their lot. They found the exact truck I wanted with all my desired options. I found them very attentive to my needs and were quite professional in my transaction. I believe after what I experienced that they will do the same if I experience any problems. I dealt with Dalton. He explained all the options and controls well. I would suggest anyone to give them a shot at your next car or truck. I will.

Very rarely do you find it all under one roof, whether it's accessories for your vehicle's…read morepersonalization, routine maintenance to keep your vehicle in excellent shape, or shopping for your new vehicle...Barkau Automotive has the friendliest professional staff ready to help you out!!

They are no longer in business on central ave in dubuque. May be open in some other location…read morethough.

It's really tough finding a good mechanic in general anywhere you go. I've finally stumbled upon…read moresomeone who is genuinely honest and hard working. I've been through so many shops and garages where they're trying to jip me or I have to talk them out of doing something I don't think is necessary or they can't even explain to me what's going on. Eric always takes his time to tell me what's going on in an understandable way and actually cares about the upkeep of my car. He's even taken me into the engine of my car and explained things to me in greater detail. I'll never go anywhere else at this point.

They have done my maintenance and tires for years . They have been very reliable and let me know…read morewhen something needs to be repaired or replaced even if it is something they don't do. I have never felt that I have been overcharged for anything.

A very nice service center that has been very helpful and thorough in the maintenance they have…read moreprovided. A great and affordable resource to have available in Scales Mound.

I was greeted with "what do you want"? I should have left immediately but I was overdue for an oil…read morechange and I had made an appointment. I told him why I was there and he told me it would be an hour before he could get to me. I told him I made an appointment. He was very rude and told me again that I'd have to wait at least an hour. He told me to have a seat but I chose to leave instead. What a shame. I used to stop there for gas on a regular basis but they won't be getting anymore of my money.

My muffler came loose on my way to Sabula, IA. The next morning I went to Milo & Beavers. They…read morewere unable to get the parts same day, so he cut a piece of pipe to fit and put a bandaid on it so I could get to work in Chicago the following morning. I also had my oil changed. As I waited, 9 out of 10 people stopped to chat or just say hello...was done in less than two hours. It's a BP Gas Station, I tried to buy my coffe, but it was "on the house" with the oil change. I was on the road again for less than $80. Nice, friendly people.