Terrible company. Asked several times for a commerical policy strung out over several months with…read morenothing got insured else where. American insure all once I got another carrier and had requested cancellation of coverage assured me they would follow up to cancel previous policy. Still have. I put a stop payment through my bank on the policy. Will be writing reviews on various sites and public media platforms recording this ongoing problem

Responding back to the owner for her comments which are not true that I did not want to not pay my…read morebill I am Very successful salesman I make over $12,000 a month my payment on my insurance for both vehicles is $265.00 I am pretty sure I can afford that , your staff and team did something on my policy that was not suppose to happen asked to talk to the owner of the company never got a response back make sure you say what happened and quit lying about your company quit trying to steal money from people and correct things!!!! They told me I didn't have Insurance on my car over I text I was driving both cars with no insurance.. they love to collect money but when they make a mistake I have to pay extra money that I shouldn't , I don't think so!!!!!

I was insured from another company, and my rates went up after 6mo.. no explanation to why, and I…read morehave one speeding ticket " every three years" so clean record to say. I went inside " there tiny little office" spoke w someone" I walked out saving, almost 79.00 for full coverage. Not to mention 1/4 more coverage for less. I would recommend these guys.

At first I was offered a good rate. After the second month my bill kept rising due to incorrect…read moreDOB, incorrect spelling of my last name and my husband's age. You need to keep an eye on your monthly statement Jackie was the main reason I decided to cancel my policy. I have never dealt with an agent that rude. She didn't want to take collision coverage of one of my cars. She kept making excuses of why she couldn't do it. She informed me she could only lower the coverage. I then got a new quote with CONNECT which is insurance that Costco members can get. Best decision I have ever made. They dont push you and they understand you. The next day I called Jackie and told her I was calling to cancel all my policies she did not like that at all and was rude about it again. The other girls are nicer though.

Hassan helped me with good service, was very helpful and listened to what I wanted and answered my…read morequestions I had thoroughly.

I have been with State Farm for 41 years and this office of employees are the best!!! As soon as…read moreyou walk in the office you are greeted by Sheri Godin-Paulsen and she always has a smile on her face! She is knowledgeable and caring.

Paul took such good care of us.. we had a complicated situation and he made sure we understood our…read moreoptions and kept things within the budget we told him we could afford. I have pretty serious health issues, which normally means I cannot get Life insurance. Paul listened and told me about a product that AmFam sells which requires very little medical underwriting. Now, I can get coverage for my family, where I never could before. Great staff, super helpful and they treat you like family. Love love, love these people and this company.

Paul and his staff are super friendly and knowledgeable. They always go above and beyond for me…read more From making sure I had the right insurance for my new home and got to my mortgage company even thought they were dragging their feet. To explaining everything and I mean everything about life insurance to me so I could make the best choice.

The folks at Smiley Insurance are knowledgable, professional, and…read moreattentive. After attempting to get a quote online, I called Smiley Insurance and was able to get a quote for a much lower price. They explained the details of my coverage in a way that was detailed and informative. After having them manage my account for a year, I am as happy as ever.

From the owner: Smiley Insurance is proud to be a part of the Skagit community, to live and work with the people we…read moreinsure. When you insure your home, cars, farm, business, restaurant, RV, watercraft or have life insurance with us, you are doing business with your neighbor and helping our community grow.

I contacted this office asking for a review on my homeowners policy. I was told they would get…read moreback to me that afternoon or the next morning - that was three weeks ago and still waiting.

Stasha is amazing. She was able to walk both my mother and I through the process of changing…read moreinsurance. She discussed the benefits and even ended up saving my mother money each month. Stasha was able to answer any questions we had and make the whole process hassle free. She is personable and is able to explain things in a way that makes sense and helps create a plan that best fit my personal car insurance needs. Thank you Stasha for being so diligent and having open communication through the whole thing. You are an insurance angel.

Mari and her team have been helping our family for years. They are amazing! Anytime we need…read moresomething they are on top of it. I would recommend them.

I've been with them for years and couldn't be happier with my coverage and their customer service!…read moreI get prompt responses and they are always willing to help!

I have left several messages for Annette Booth to return my call, leaving messages not only on her…read morevoicemail, but the office's as well. I even talked to her assistant, who told me she would make sure Annette got my message and returned my call. She has not returned my calls. My reason to talk to her was because I received a letter from her stating she had run my husband's credit report and due to his report, she was denying him insurance. firsts of all, we have never applied for Allstate Insurance. Second of all, my husband passed away over 5 years ago. Why did she run our credit report and and why will she not return my call? How can she run a credit report without my permission? I may need to contact the main office. I just don't understand why a person would do this. I did notice that of her positive reviews were done within days of each other. The only reason I gave her a star is because I couldn't leave a review without one. My choice would have been a minus 5.

I cancelled my policy because they kept hiking up my premium without explanation. I then got a…read morecancellation fee, which was not explained to me. During my time as their customer, it was always hard to get in contact with someone. When I did manage to get someone to respond to my emails (after 48 hour wait usually) or my calls (the person hardly ever knew what they were doing).. it was just an unpleasant experience. I really did not want to change providers, but now that I did I am so glad I left.