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    Bradley Farm

    5.0 (1 review)

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    11 years ago

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    Lanesborough Local

    Lanesborough Local

    3.8(6 reviews)
    0.2 mi

    This is a unique stop. Antiques, deli, and a sandwich shop…read more 3 buildings, no bathrooms. Almost 3 family businesses built at the same time. Nice enough. Antiques were layed out nice but expensive. The owner there was a nice guy.

    Where do I start! First, I will say it is a cute shop--I prefer to support local businesses but I…read morewill NEVER spend another dime in this rude establishment. The owner/manager has a sourpuss and is never friendly, welcoming, nice or asks if customers need any assistance. You can stand there while she is at the register and she will completely ignore you as if you don't exist. I had another worker come help me with my order which took forever to wait for and the manager proceeded to ring me up. I asked for mayo for my cold cuts and she tells me that the mayo packets are only for people who get sandwiches. Really now? I spent $30 on cold cuts and she was resistent on giving me a few packets of mayo which was insane to me. Then it was my aunt's turn--she was purchasing a few items and ordered a sandwich--she went to the first register and they told her it was closed so she proceeded to the second one which I was at and which the owner/manager was ringing me up on. She had a few items to purchase and ordered a sandwich. The owner/manager rang in my aunt and my aunt thought she paid for all of her items and we proceeded to go sit at a table and wait for the sandwich. She brought her items to the table and commented how they didn't give her a bag with her purchase. We thought nothing of it. We then ate, and as we were eating the owner/manager kept walking past us giving my aunt dirty looks and the evil eye. She even had her workers doing the same to us. We couldn't figure out why. So we shopped around and were getting ready to leave, and the owner/manager proceeds to say to us "are you going to pay for that cream in your bag". We were completely taken back. My aunt had no idea she didn't get rung up for the few items and because of the accusations that she was a common thief, she left her items on the counter and told them to basically shove it. How dare they! Instead of the owner saying to us that she made an innocent mistake and didn't ring her up for the few items, she followed her around instead and then accused her of being a thief as if she were a common criminal. My aunt is such a good thief that she was hiding her items on the top of the table!!! The owner had MULTIPLE opportunities to approach us and tell my aunt, I'm sorry Ma'am, but I made a mistake. I didn't ring up those items. Instead, she chose to accuse her!!!! What disgusting behavior from a woman who is in a customer service business. She was rude, disrespectful, condescending and accusatory. Wow, were we shocked! My aunt even said to her, I paid for these items--the owner tells her NO, you didn't--I didn't know those were yours on the counter when I was ringing you up! WELL then whose fault is this---certainly not OURS! What horrible, terrible behavior. And then to be followed and glared and stared at as if she is a thief. This was a HORRID EXPERIENCE!!!! Even with an apology (which the owner owes my Aunt) we will never be back and We would NEVER recommend this business to ANYONE. If you want to be disrespected, then be sure to go to this place and you will face the same fate that we did by Ms. Sourpuss herself. Not even a crack of a smile. Not even a hello and welcome or can I help you with something. Can I offer you any napkins for your food so you don't have to use your sleeve to wipe your mouth. Not even a "sure, you can have a few packets of mayo for your cold cuts which you are sitting eating at the booth and making a "SANDWICH" out of. She did say the packets were only for customers who get sandwiches, am I not CORRECT??? JUST RIDICULOUS! This is the 2nd time we've been there and her staff was just as rude the 1st time. We figured we'd give it one more shot and support a local business, but boy were we wrong to go back. We can tell you this, they will never see another penny out of our pockets. Just remember, god don't like ugly and what comes around goes around. Every dog has their day and this business is for the dogs indeed.

    Photos
    Lanesborough Local
    Lanesborough Local
    Lanesborough Local

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    Big Y - Big Y's Fish 'n Chips.

    Big Y

    3.5(24 reviews)
    6.2 mi
    $$

    A nice grocery store with an impressive selection of products! Just a heads-up if you've never…read moreshopped at a Big Y before: they can surprise you with higher prices if you're not a member. This happened to me on my first visit, but thankfully, the Customer Service Desk refunded my purchase, helped me sign up for their free membership, and reprocessed my checkout with the lower 'member' prices. It's a little puzzling why they require membership if it's free--likely to track purchases--but just a fair warning for newcomers to Big Y. Now, onto the main reason for my review: I'd heard great things about their fish and chips and had to try it. For around $13.99 plus tax, I received two large pieces of perfectly fried, steaming hot white fish, served over a bed of lukewarm fries. It came with a small side of coleslaw and tartar sauce--a solid deal. I also found out you can upgrade to onion rings at no extra charge (wish I'd spotted that option before ordering!). The gentleman who cooked up my meal was super nice and helpful. They offer a small dining area near the store's entrance where you can enjoy any of their ready-to-eat meals. While the space is basic, a staff member was keeping the tables clean between guests. Eating fish there did make me feel a bit self-conscious, as it filled the area with its aroma. Overall, I'd order the fish and chips again but I would probably ask to have them put a piece of 'wax paper' between the fish and fries.

    Hello, I had to unlike and unfollow BIG Y because how I was treated at the Pittsfield, MA store…read moretoday Sunday 9/14/25 ERICA the BAGGER walked away and hid so she didn't want to help me. LUCAS the cashier had to be reminded many times I wanted to purcahse Postage Stamps. Erica still on the clock, yaking on her cell phone back turned from the checkout lines. Not good. Very busy store, should have actual employees that want to assist customers.

    Photos
    Big Y - Big Y Pittsfield MA. Clean, well kept, and remodeled.

    Big Y Pittsfield MA. Clean, well kept, and remodeled.

    Big Y - Roast beef grinder, that was supposed to have everything on it and extra meat and veggies. What I got was a sandwich full of hot peppers

    Roast beef grinder, that was supposed to have everything on it and extra meat and veggies. What I got was a sandwich full of hot peppers

    Big Y - Big Y Pittsfield MA. Clean, well kept, and remodeled.

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    Big Y Pittsfield MA. Clean, well kept, and remodeled.

    Bradley Farm - farmersmarket - Updated June 2026

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