Took my car in to have an exhaust repair which they did very quickly and to my satisfaction…read more In addition to the exhaust repair I supplied them with four rubber brake hoses to change. A couple days after I got the vehicle back I decided to take a peek underneath and see what all had been done. Both rear brake line rubber hose clips that mount to the frame we're missing so the hoses were just hanging off the steel brake lines. The brake hose on the driver's rear wheel was routed so that it was rubbing on the wheel which damaged the brand new brake line in 2 places. I will be taking the car back to them next week to be properly repaired and safe for me to use. This should have never happened. Hopefully they will take care of the repair very quickly. Took car back this week with 4 new clips I purchased. I was assured the damaged and missing brake line retaining clips would be installed on the car as required. The zip tie they installed on the driver front brake would be replaced with the proper retaining clip. 1st set of photos how the car was fixed the 1st time. Bent and missing the retaining clips. The 2nd time they did replace the 2 missing clips from the rear brake lines. They replaced the missing clip and removed the zip tie from the driver front brake. The last photo shows the broken clip still on the passenger front brake after the 2nd repair yesterday. I supplied them with 4 new clips. I don't know what they did with this one. I was assured yesterday that everything was fixed properly. Left them a text message yesterday with photos to find out what is going on after a 2nd repair because the 1st was not done properly or safely. In my case they performed improper and unsafe work. This is not acceptable. The rear brakes would have failed in only a few days after the wheel had rubbed through the brake line possibly causing me to have an accident.

Took my car in to have an exhaust repair which they did very quickly and to my satisfaction. In…read moreaddition to the exhaust repair I supplied them with four rubber brake hoses to change. A couple days after I got the vehicle back I decided to take a peek underneath and see what all have been done. Both rear brake line rubber hose clips that mount to the frame we're missing so the hoses were just hanging off the steel brake lines. The brake hose on the driver's rear wheel was routed so that it was rubbing on the wheel which damaged the brand new brake line I supplied them. I will be taking the car back to them next week to be properly repaired and safe for me to use. This should have never happened hopefully they will take care of the repair very quickly.

see them for youre auto and or truck repair andy is the young guy michael is the older man they do…read moregood work reasonably priced

I took my 2010 Malibu to Michael's shop for E-check repairs. They addressed both issues on my…read moreE-check audit. One was for the transmission, the other was for the gas tank vent. When I took the car for another e-check, they failed my car, even though I had spent over $400.00. I went back to Michael's to complain. He got in the car with me and we went to the e-check site. He complained to the manager to no avail. I dropped him off at the shop, he said he was going to call the EPA. He called and talked to "Dave" at Ohio E-check. He overrode the decision to fail my car. I went back and my repairs were accepted and my car passed. Great job for Michael's!! I will definitely will be going back for any other repairs that I need.

I bought my car used picked it up two days later the right front spring broke I called and talked…read moreto Rob in service they looked it over and replaced both front springs and shock towers for no charge. That's awesome customer service in my book also my salesman Mark was very helpful as well I highly recommend this business if your in need of a car or service

This family-owned business makes you feel like you and your vehicle are in trusted hands. From the…read moreminute I arrived, it felt like white-gloved service!!! I was greeted by name, and they knew my car (year and model). We reviewed what was being done, and I was offered a beverage. Every person on staff made eye contact and spoke or waved. When work commenced, I received a text, and when they were wrapping up, I was provided with an update and recommendations. Oil change, rotated tires, all resets completed, and follow-ups on things I inquired about in 90 minutes. If you're looking for either a mechanic or in the market for a car (because they also restore and sell excellent vehicles), this is the place for you!!! Let them know I sent you!

Really nice guys working there. Gave me a tow and fixed the brake lines on my WRX. Job was done…read morequickly and I was happy with the price. Will call on again when in need.

In response to Chris N, yes I was there, twice different days , back to back. Hardware stores wont…read morehave an automotive part to fit,(napa, on chester). Two, my son installed it, my grease gun decided not to work. Expect you to stop working, but the two young guys that spoke to me, no regards for elders and a veteran, poor judgement on your employees. I am a Marine, lying isnt part of my like. Ontegrity is, obviously something that you and your employees do not have.

As a former car mechanic, I can assure you, you will not find a more competent, honest, caring…read moremechanic in the Midwest region. I used to live in Cleveland and a friend recommended Wally when I had car trouble. That was 9 years ago. I've since moved to Chicago, but will wait till I travel through Ohio to have Wally look at my car. He is one in a million folks. Trust no one else with your vehicle, and only send your friends and family to Wally's. The peace of mind is priceless.

What a great find!!! finally someone knows what they are doing. Wally thank you for all your help…read more I found them to be very honest and reasonable price. They take the time to explain in detail what is wrong and how they are going to fix it and what it will cost.

I have to say, this was the best experience I've ever had with a mechanic shop. Prior to my current…read morevehicle I typically only had leases which meant I had them serviced at the dealership. However, trusting my community, I went to Simon. And it was the best decision. The pricing is fair. The people are so kind and wonderful. The work is done expertly. My car sounded like a freight train when I brought it in, and I drove away several hours later in complete silence. The service is great as are the people. If you need a mechanic, or even an oil change, this is the place. I would not want to go anywhere else. They are great at explaining what the issues are with your car, the work they plan on doing, and explaining why that work needs to be done. They are transparent. They are honest. This is a good place.

Go Here. These guys helped save my '84 and '99 Jettas back when I was a broke college student…read more Today they are doing the brakes, shocks, trans and rear diff fluid service on my Lexus RX 350. Highly recommend them. Very professional. 100's less than dealer service and better diagnostics and communications. They use oem or better parts, and LiquidMoly products ... a good sign of real pro's ... and even FluidFilm undercoating.

First of all I had my car at this place for some minor body work. After a few days I picked up my…read morecar and the work was superb. The people here are the nicest and most professional people you will ever find. Jeanette, Nick and Chris are the best. I can't recommend this place enough!! Thanks for an awesome experience!!

Automotive Excellence is responsive, knowledgeable, efficient and dependable. They have…read moredemonstrated the same high quality of repairs in the three times I have used their services. I recommend them to others at every opportunity.

I found that my car had exploded coolant all over the inside of my engine bay and hood, I brought…read moreit to Bay Auto Care the next day for an inspection. They looked it over and got back to me within a few hours with the diagnosis, fixed my car and it was ready to drive off the lot the same day I brought it in! They have amazing customer service, and they fixed her (my car) quickly and efficiently! I highly HIGHLY recommend them!

"Bay Auto Care" is a new name for an already established auto repair & service center... one which…read morei've honestly been going to for a quiet awhile (they used to be known as SuperLube) . They really are great here, so much more than a basic repair center. The team in this "Auto Care" shop is not just prepared to service all the basics (tires, oil changes, brakes), but do an amazing job of investigating & finding out more advanced issues, and then solving them. This operation is VERY well run; when they schedule you for service, they seem to be always prepared to do the best work possible, quickly, and at a very fair price. I know there are a million garages around (i used to work at a few) , but i've grown to trust these guys, and they haven't let me down... i recommend Bay Auto Care, if you're looking for excellent work