Took my GSXR for a last min, little notice safety inspection. The guys were professional, prompt,…read morevery knowledgeable, and really just all around awesome to do business with. I highly recommend these guys for your motorcycle needs!

I've had taken my Harley there for tires, brake work, new wheel bearings and always had a positive…read moreexperiance, and I also purchase fluids that I need and it's always in stock, these are good guy's to work with

I've been to the shop twice. They have helped me with 3 bikes. Did nice work for me…read more I called today to get help with another bike. There was static on the line. The owner (he clearly identified himself as such) assumed it was my phone. I got an F bomb from him and saying I was bothering him. He was really annoyed. I don't know who got him upset, but he took it out on me today. I'm bringing my business somewhere else. Too bad, I thought he was a nice guy doing good work.

Rudy did some work on a motorcycle for me.And it came back running perfect. His mechanical…read moreexpertise includes cars and boats. Not only does he repair motorcycles, he also rides them and races them professionally. His business is family owned and operated. I will definitely be taking all of my motorized needs to his shop in the future.

I've been going here for a few years since I bought my scooter. My husband has also purchased…read moremotorcycles and side by sides from here. My personal experience is more with retail items (helmets, gloves, etc). The service is friendly and helpful. the prices are a bit higher than some competitors. Hubby says he's always had great service when buying vehicles and fair prices. There are usually A LOT of sales people here but they don't hassle you. They offer help and if you decline, they leave it be. Pre Covid they had large customer appreciation events in the summer with food and entertainment in their front lawn area. They even bring in local radio station 105.7 (if thats your jam). I attended a few events there and thought they were done very well.

Bought a Kawasaki sxs and signed a dotted line for 72 month loan at a price get a call loan ran…read morewrong payment going up $40... um finance department not my problem. Made it mine..was also told I would be informed of a part coming in... nope had to chase down was ordered internally they say... I'm sorry but all these mistakes not ideal

I bought my first ever new Harley here and now I've traded it in 8 years later! This time I went…read morewith a 2026 Road Glide! My sales guy John, the Sales Manager Rich and the finance guy Mark, made it very easy to say yes to the deal I got on the bike and the financing as well. They took great care of me on my trade in and the price of the new bike came out to just a little more than I paid for the Heritage from 8 years ago!! This bike has so much more on it than the Heritage and Sandy took her time with me and made sure I had a pretty good idea of what all options it has and such. It really is a great team at St. Charles Harley Davidson!!

They have a great supply of bikes, but didn't buy one. The service people were friendly, and the…read moreSafety Training Course guys were friendly as well as helpful. I would recommend their safety course to new and old riders alike.

I've been a bad boy. I let my 2007 Vespa GTS sit in the neighbors garage for eight years. I decided…read moreto yank it out and get that bad boy going again. I called my local Vespa dealer and they didn't wanna work on anything over 10 years old. But I got lucky, I found Alby at Sensible Repair Solutions. Located in Lake St. Louis just off interstate 70 they work out of a storage unit along with dozens of other businesses. The nice thing is, this helps keep the price down, but they still deliver quality work. I'm extremely happy with the job they did for me, I needed my gas tank flushed a tuneup, an oil change, and I needed my scoot gone through from front to back top to bottom and that's exactly what they did. I'm happy to have my Vespa running again and I couldn't be happier with the Service. Thank you!

yelp reviews are not completely true they only allow the reviews of those who use the app…read morecontinuously. I have had several positive reviews on my business yelp site that came from yelp customers. but never post because they don't frequently use the app to review businesses. yelp is truly a pay to play service. I've used alby several times and have never had any issues, he is to the book or doesn't do it. some people would find that breaking the rules is inconvenient and I can see how that would affect the reviewing process. simply put if you want a cheeseburger you don't go to an Italian restaurant. I recommend Alby to everybody that I can

I purchased a new Specialized Sirrus 3.0, 5 years ago and usually ride it between 50 to 75 miles a…read moreweek. I have had it serviced at TheTouring Cyclist and they have always done a great job! Recently the frame of the bike broke without any reason??? I made Susan and Sean aware of it and they filed a claim with Specialized for me. With in about a week, Specialized decided that they would replace the bike with a new one. I was able to work with Susan and use the credit to purchase a new Specialized Sirrus 4.0 bike. Which is great because I had been thinking about buying a new bike anyway. I want to thank Susan and Sean for helping me with this. I really appreciate their help!!!

I had been here before. After today, however, no more. Register lady was rude and pretended to be…read moreknowledgeable. The item they sold me for $7 did not fit as they said it would. So they switched it for a $3 item that did work, and called it even. Whether it's $4 or $1,000-- a thief is a thief. Very disappointed as I like to support local businesses, but the way they carry themselves here, I am taking my money elsewhere.

requested a tow; didn't receive. then was charged $175 for a service that ended with my car being…read morejust as dead and not moved an inch.

Poor customer service from the male employee answering the phone. I do not recommend after using…read morethis company and my car needed repairs afterward. They told me to sue them for damages and that they did not do it. Wheel bearings and brake parts needed replaced and now my steering is damaged. Also no parking was used and my transmission is jacked up. Thanks assholes that do know what they are doing.

A small store that's well out of my area. But, I was picking up an event tag here for an upcoming…read moreride. In the 15 minutes I browsed the store after getting my tag no one asked if they could help me; someone acknowledged me on my way in and another on my way out. I was looking for small accessories and not large ticket items. Since they're available at discount retailers and other bike shops I decided to seek them out closer to home.

Extremely poor service. I brought my bike in for a tune-up under my plan and they suggested I get…read morea new chain, which was fine. I picked the bike up and withing 25 miles the rear tire shredded on one side. I returned to the shop and was told this was just normal "wear and tear" and had nothing to do with the tune-up. I asked if an examination of the tires was nto something done in a tune-up, and they promptly told me that they have no way of knowing when a tire will shred or become unusable. The shredding was considered "a coincidence". I equate this to taking my car into the shop and know they will look at all the vital parts (tires included) and make recommendations on them. They seem to know what the remaining life span of a tire is I ended up having to buy a new tire and tube, which they would not even give me a discounted price on. They also mentioned that the tune-up plan I had purchased should have never been sold with the bike (not sure what that was all about...). I have been to many of the other bike shops in town and they are knowledgeable and thorough. These folks seem to be in it just for the money. Don't go here unless you really are in a bind. Go to a place where they know what they are talking about.

Had work done here a few years ago they must of used hold parts it didn't do a very good job of…read morejimmy rigging. It damaged my wheels after just 6000 miles had to get everything they had done redone after a few years. It should of lasted a lot longer. Don't go there for work

Great quality used parts at a very reasonable price. The staff is very knowledgeable, courteous and…read morethey always provide quick delivery. We use Midwest as a source when dealer parts are unavailable or too expensive to justify the purchase.