The manager was able to squeeze in my auto emissions and inspection at the last minute, on a…read moreSaturday at the end of the month. I also had them service the air conditioning system. All this was done on a Saturday morning at a reasonable price. thank you.

Overcharged for the repair. The replaced part went bad and they said I was never a customer there…read more Since my car was broken down by another shop had it fixed there. Made a lot of excuses and didn't want to work with me. The next day they said they found me but it was too late.

Been here multiple times and each time the staff has been very courteous, attentive, and above…read moreboard. The most recent was a safety and emissions test and I dropped the car off last thing on Friday. By Monday at 8:30, it was ready to go with flying colors. These guys have fixed tires, had open ended inspections that resulted in no problems, and more over the last two years. I'll definitely be back!

I had an appointment for an inspection for my vehicles. This is the same shop that inspected my…read morevehicles two years ago. I won't go into a lot of detail but I would not recommend this shop to anyone. Basically they are failing vehicles to profit.

This place is just the best. Fixes issues relatively easy and charges what should be charged. We…read morebring our vehicles here when something needs to get fixed right the first time. Franchise shops will have you spend $1000s on what they "think" is the problem. When you should have brought em here in the first place.

Great auto shop! Got new tires put on and emissions. The team was professional, honest and…read morefriendly. The waiting area was nice and I was able to get on Wi-fi easily and worked while I waited. Would continue to come here for auto needs!

The best, hands down!…read more We take all our vehicles (3) there. Quick in/out service and fair pricing. We've had basic services ( brakes, new alternator, etc). As well as a couple " mystery noises" remedied over the years.

Dan is great and treats my 1988 Celica as if it was his own! He definitely knows Toyotas and will…read moretake good care of you.

Tommy is the very Best mechanic I know. I have been going to The Garage for Years now and Tommy has…read morebeen Amazing every time. He truly deserves recognition. Thank You Tommy.

From the owner: Family Owned A/C Repair…read moreTire Sales and Repair Safety and Emission Testing Tune ups Oil changes

I took my car here for a safety and emission inspection. I am a little torn on the review type due…read moreto my experience, so I will list a "good and Bad." The Good: - They were able to get me in quickly. Many places hem and haw about inspections, but I didn't get that impression here. - They have a phone/tablet charging stain in the waiting area. Pretty neat touch, but the cords do not extend, so forget about plugging in your device from the couch. The Not-so-Good - Parking? Forget about it. I have never gotten a decent spot, and usually have to park across the street at the railroad tracks. They have a VERY small parking lot that has been full each time I was there. - My inspection failed because of a leak at the muffler exhaust flanges. Another shop inspector told me that he would never have failed me for this. I looked at the State requirements, and it seems it would, in fact, fail because of the flange leaks. - Here is what I REALLY didn't like. In order to fix this, they wanted to replace the resonators, pipes, and mufflers at nearly $1400. When I asked if the flanges could simply be cut out and a new pipe welded in place, the guy actually LAUGHED at me and said that is not something they would be able to do. Let me be frank... I work on my own cars and am VERY good at recognizing BS when I hear it. His laughter made me feel like I asked a stupid question. At least, it was an attempt at that, maybe. I am extremely well-qualified. After he laughed at me, it changed my impression of this shop... permanently. I am livid about this, and that other people may be prone to not questioning them. - What did I do instead? For a few dollars, I cut out the flanges and welded in pipes. Right... I said, "a few dollars." Not $1400. After the repairs, I brought my car back, and it passed inspection just fine. I had an opportunity to listen to some interactions while I was waiting. I am guessing a "manager" was in the lobby and on the phone while the other worker was trying to talk to customers. It was almost impossible because the manager was being so cocky and loud. I did not like that, either, because it gave the impression of cockiness and rudeness. Would I take my vehicles back here? NO... NO, NO, NO! Laughing at my question is NOT a good response. $1400 for replacing exhaust, resonators (etc.) that DID NOT need it vs. a simple fix I did myself left a permanent negative impression about this business. Making me feel like an idiot was not cool. It left me wondering how many other people fall into this trap and blindly hand out money. FOLKS... Ask questions... Get second opinions! Don't settle for the first answer, and NEVER allow someone to laugh at you and make it sound impossible. I'm sorry guys - No blank check today.

My hood was not closing all the way, and I had a relatively long drive ahead of me. In my desperate…read morestate, I went to the closest auto center I could find, which was H&S Tire and Auto. I asked the guys to just take a Quick Look and he got it closed for me SO QUICK!!! It looks like I need a new latch but they helped me out and were very friendly! HIGHLY RECOMMENDED! Thank you guys!!!

I have found Lens automotive to be very honest and helpful with the care of my families cars. Since…read morebeing recommended to them 8 years ago I go to no other even for tires I stopped using Costco. They are great.

I think that lens auto is the most honest repair shop I have ever been to. I am a very easy…read morecustomer to take advantage of because I do not know the very first thing about automobiles. On top of that - I can be very annoying with my anxiety, because as many know, car repairs cause immense financial stress, especially for a young adult like myself just coming into financial health. They will NEVER do a repair that doesn't need to me done, or upsell you without consent. This should be baseline, but I've experienced this so many other places, especially in Kirksville. The price of replacing my radiator had me feeling physically sick for days because I had no idea if it would total my car or not. They worked around the budget that I had said to find the most workable price for me, and then when my transmission shot in my car 2 weeks later, they found a way to connect a minor transmission repair to my radiator and gave it to me for free. Saving me, what could have been, 100-1k at other stores. Their customer service is off the charts, very knowledgeable and professional. I will continue to bring my car here for the coming years.

Went there to get a tire repaired from a nail and replaced on my vehicle. I had to use the spare…read moretire to get there . Easy to get an appointment, the person who checked me in was very nice. The tire was patched and replaced. Ok, good My issue is that there seemed to be total disregard for my vehicle. When I got back in to leave, the steering wheel was absolutely filthy, caked with dirt. Yes, auto mechanics hands get dirty, but I've never seen anything like that. The compartment in the back of my vehicle where the tire tools are stored was left completely open, the lid kind of thrown into the back of my car instead of just putting the lid on. Then the cover for the hole where the tool is inserted to lower the spare was missing. I went back in and they did eventually find it after about 10 minutes of looking. I am glad the tire was fixed but just seems like they should be more careful with the vehicle.

The customer service is excellent. I had a nail in my tire & they fixed it quickly &, because I…read morehave the warranty, there was no charge. They go out of their way to be helpful. I feel they take good care of my car.

I went in oil the staff was friendly and very patient while receiving non-stop phone calls, as…read morewell as people waiting in line. After I left, my engine light came on, so I turned right back around and brought my car back in. I wasn't saying that they did anything, but they went above and beyond! They worked on my car for about 35 minutes trying to find the issue, which they did and they fixed it at no charge. I will definitely be coming back to this location.

With a new- to-me vehicle, it was time for an inspection to renew my plates. That always brings…read moreanxiety to me. But Dobbs handled it well. I called and made an appointment. I was told if I waited it would be 2 hours. They were done well before that. They were fast, friendly and helpful. I also inquired about new tires as I knew I would need them soon. They presented me with 4 great options with a variety of price ranges and warranties, but assured me all 4 would be great for the money. I appreciated their transparency and guidance. When I'm ready, I will go back to this location for a set of tires. Car done and pulled up to the door. Great service and friendly staff. I can't say I had that experience at other locations so shout out to the Wentzville location!