We had another big branch snap off our Bradford Pear, and since it wasn't the first time, we…read morefinally decided the whole tree needed to go. I chose Texas Hill Country Trees because their reviews and ratings were the strongest, simple as that. Our backyard is all artificial turf and rock, so I was nervous about damage. Jeff sent a quote within 24 hours, included his insurance, and reassured me they work over turf all the time. That alone gave me peace of mind. The quote was fair, and the crew came out the very next day. They showed up on time, got straight to work, and every single person was professional. Before anyone looks at the photos I'm posting, I want to point something out. I knew going in that I'd have some cleanup to do afterward. With the amount of work needed, especially grinding down the stump, I wasn't expecting the area to look perfect. They're tree trimmers, removers, arborists, not landscapers. And honestly, considering the work involved, they left the space in great shape. The rest is just me doing the final touches so it looks the way I prefer it. Blame it on my OCD. As for the one‑star review calling Jake rude, I'm sure there are two sides to that story, because my experience with him was completely different. I arrived about an hour after they started, and Jake introduced himself immediately. He walked me through what they were doing and explained how they were protecting the turf. He was professional the entire time. I HIGHLY recommend Texas Hill Country Trees. Don't let one angry review scare you off, my experience from start to finish was excellent.

Jake, an employee of Texas Hill Country Trees LLC, along with the crew operating truck TL-926669,…read moreacted in an extremely rude and unprofessional manner. The crew blocked my driveway while performing work in the neighborhood and showed little regard for common courtesy or respect toward neighboring residents. Before the issue escalated, I politely informed the crew that I would be leaving soon and that they would need to move their vehicle. I initially allowed them additional time to continue working. However, after they ignored my requests made from my front doorway, I was forced to approach Jake and the crew directly to clarify what they were doing was illegal and I need to go to work. Despite my repeated requests, they became argumentative and used profanity toward me, including calling me a "bitch," when I confronted them and insisted that they stop blocking my driveway and move their vehicle immediately. When I arrived home approximately five to six hours later, I discovered several trash bags filled with organic waste left on my side of the alleyway located between their client's residence (my neighbor's property) and my own. The waste appeared to have been left behind by the crew, further demonstrating a lack of professionalism, consideration, and proper cleanup practices. I found the behavior of both Jake and partially the crew to be highly disrespectful, unprofessional, and unacceptable. Please do your due diligence when hiring so called, "professionals."

Super happy with my first experience. They are very responsive when you message them through their…read morewebsite. They were very accommodating to my schedule. I had a difficult time finding a company that would deliver just a 1/4 cord. Their prices are fair and service reliable and courteous. They even gave me some extra pinon wood to try out. Try them, you won't be disappointed! Pecan Mott will be my go-to for all my firewood needs.

Spoke to Travis was able to do a lot through texting to get some firewood for barbecuing and he…read moreeven delivered.

Firewood was aged perfectly, quick starting yet slow burning. Some pieces were large, some small,…read morebut overall were perfectly sized and uniform. Price was very reasonable. I'm very happy with their firewood, and added them to my contacts to call next winter.

Since my review the owner has contacted me to confirm he knows the measurement of a 1/2 cord and…read morereferred me to another company in Austin. He knows the correct volume measurement of wood for a cord, 1/2 cord, etc... The problem is he doesn't know the way to stack per the Texas Dept of Agriculture Weights and Measures standard for volume (measured) firewood. It is to be stacked "ranked and well-stowed, each piece in parallel to the others, and any gap in which another piece of wood can fit should be filled with wood". This is per TX Dept of Ag and NIST standards. When curing or seasoning wood, yes, you stack crosswise and loose so it dries properly, but he sells seasoned post oak by volume which should be stacked per NIST standard. He wants cash only, no receipts (IRS or Texas sales tax audit anyone?). Beware of OLS or their craigslist post. You can find their website listing here: olsfirewoodsales.webs.com (210) 275-2748 -phone number from the website, only the phone number is used on Craigslist.

Update: I got contacted by the owner of OLS Firewood who messaged me twice then blocked me on Yelp:…read more His first message was that they don't use Hirerush. I find this hard to believe as the Hirerush post I linked to dials the owner's cell if you call the number and enter the pin listed on the ad. Second message was all over the place. But notably he never disputed the fact that a half cord is 64 cubic feet of wood and he delivered 27 cubic feet of wood. Most of the message was BS. He mentioned being out of cell service during the time I texted and called him. I know this is a lie because we both have iPhones and he has read receipts turned on. So I saw him reading my texts within minutes of them being sent. Next he chastised me for my attitude implying that I would not get redress because of it. Lastly he mentioned a 24 hour policy he has about providing a refund if they come back to pick up the wood. This is not mentioned anywhere in his Craiglist posts or on his website or the Hirerush post he claims not to use. He also failed to mention this when I spoke to him over the phone shortly after delivery when I questioned the amount of wood I got. Finally, he blocked me on Yelp. Soft. Coward. Crook. The account he was messaging me on was J G which is, not surprisingly, the source of most of the hidden positive reviews for this business. He also tried to disparage another negative review poster by claiming the dude wrote a hot a check and that police were involved. Following up with said poster reveals a different story where the poster canceled a check after not getting the advertised amount of wood and the cheat having come back to pick up the wood after that fact. Registered here because this guy screwed me. I first got his number from a friend who used him a few years back, not sure if he was screwing people then or not. My friend said he got 'a ****** of wood' and was happy with the service and recommended the guy. I didn't really have a good place for 1/2 cord at the time so I never called. Coincidentally this same number came up in a Craigslist post (which was later flagged and removed...I wonder why?) and an old hirerush posting https://www.hirerush.com/service/firewood-delivered_i66819 I called the guy and said I wanted a 1/2 cord he said it was $225. I said your add says $150. He said someone else was running that post, not him (it calls his number though...). This should have been a clue to abort but mostly because my buddy was happy with his service, I proceeded. Guy shows fairly late, no big deal I didn't have anywhere to be. So I show him my 4'x4' rack and tell him where I want the extra wood stacked against a wall and around the rack. I had never ordered wood by the cord before and, at the time, had no real world idea of how much wood really is in a 1/2 cord. Guy had a crew of 3 guys working for him, one guy on the truck dropping wood in a wheel barrow, one guy wheeling it over to the rack, and one guy stacking it. Pretty efficient set up. Anyway, it was dark out and like a dumbass I did not check the wood before I paid him (again, friend vouching for him, usually good enough...not this time). So they drive off and I go take a look...and again I had no conceptual idea of what it was going to look like but just knowing my rack was 4'x4' and being capable of basic math...I knew I got shorted big time. He had filled up the rack with about 18" pieces and there was another very small pile of about 3 cubic feet. So he left me 27 cubic feet of wood for $225! I called him and, trying to be diplomatic since he had my money already, I said hey I think you made a mistake, I ordered, and paid you for, a 1/2 cord not a 1/4. And he goes 'We gave you a half, that is a 4'x'4 rack with a little left over, we sell it by the rack all the time, 6 wheel barrows full, blah blah. Call ends. It was at this point I actually measured the rack and the pile and came up with 27 cubic feet. So I text him saying a cord is 128 so I expected 64 in a half, you left 27, what gives? Nothing back. Text him again today, nothing. Call him, no answer. I'm sure I could get him by calling from a different number but obviously dude is crook and has no plans on making this right. Unacceptable. Don't buy wood from this guy.

Cash Spencer, the owner of Cowboys doesn't pay his contractors who he hires to split and deliver…read morefirewood to his customers. Horribly unprofessional in all aspects of business and the majority of his customers that we spoke to were under the impression that they were being scammed due to their orders being placed 2+ months ago and he tried to implement a no cancellation policy... If you're being hired by Cowboys/Centex/Ellis County - prepare to not get paid. Ordering wood? Prepare to not get your ordered product on time or at all. And if your a rancher who has hired him to come to your property to clear dead wood - he has no regard on who he sends to your property or how they leave it. Good luck running a business that you can't run...

Cowboy's apparently haven't paid their delivery guy, who called me to let me know he was quitting…read moreand that I wouldn't get my delivery. Upon writing to Cowboy's via email, no response, when I called the number went straight to voicemail and then their VM inbox was full. Not at all impressed, as I shouldn't have to hunt them down to get firewood...there is a reason it's called a "service."

The guys were nice, professional and courteous. They loaded my truck in a nice stacked fashion…read moremaking easy for me to unload when i returned home. I love to support local companies and i would recommend you take your business to these guys. I purchased a 1/4 cord only because iI couldn't stack more at the house. When i need more I will be returning to River Road Firewood.

From the owner: River Road Firewood is your one stop shop. Whether you're buying a bundle for a relaxing weekend…read moreby the lake or a bulk order to prepare for the cold winter to come, we supply it all. We additionally offer Land Clearing services and dirt removal with our Commercial Bobcat Skid-Steer.

Outstanding product and impeccable customer service!…read more There are many people and companies today that talk-the-talk but do not walk-the-walk. Austin with Butler Wood walks-the-walk and does business like folks used to do back in the old days - he went above and beyond to get my order right and this old cynic takes my hat off to him and Butler Wood. The wood itself is the best I have seen in a long time and the customer service is beyond outstanding. I will not buy cooking/smoke wood from anyone else.

From the owner: cookingwood cooking wood firewood smoking wood bbq land clearing wood boxes pallets restaurant…read moresupply

Custom vertical firewood rack. Top quality products and Organization to work with! Eric walked us…read morethrough exactly what we wanted and produced exactly what was needed for our project.

I ordered my custom 1/4 cord firewood rack just from seeing pictures on their website. I am 100%…read moresatisfied! So much better than a store bought, screw together rack. Love the detailed deer head logo design with my last name carved into it. After my friends saw mine, they are ordering for themselves now. Great product at a great value paired with excellent customer service.