They did a nice job on my automobile. I would recommend this business, especially for any front end…read morework.

Fair and honest shop. I have had mine and my daughter's car repaired there while not cheap, not…read morethat any are, the work was well done and I had confidence it was done right. Brakes are the one thing you can't cut corners on. I would reccomend them to friends and family.

I had an older Honda Odyssey with factory wheels that had the clear coat peeling off. I was…read moreeducated about the type of finish my wheels had and what my options were for refinishing them. Though restoring the factory finish wasn't an option, I was amazed at how awesome the wheels came out. Great work, great prices and great service. This was a far better option than replacement!

Cosmetic and bent rim repair was performed on my 2024 Lexus IS F Sport...I've had work performed by…read morethem in the past however this experience has made me not want to return for repairs in the future. The turn around time was great they completed the job in less than 24 hours however my TPMS sensors were not reset...I returned to have them reset only to be told that 1 of the 4 sensors had died and needed to be replaced, I went and purchased a new sensor the same day Fort Wayne Wheel Repair insisted that they put it on in an attempt to preserve the fresh paint on my rims from the cosmetic repairs...they put the sensor on but still failed to reset the TPMS sensors the tech came out and said "we can't do it here are your keys"...I went to another local rim shop and they reset the sensors within 5 mins. Only to find that 2 of my rivets were missing from the same tire that the sensor had to be replaced on I called Fort Wayne Wheel Repair to make them aware and was told that someone will follow up with me on Monday it was Thursday...Monday came and the owner Derrick called as promised but basically told me that there isn't anything that he could do and that I can GLUE some rivets on myself because they are plastic!!!! There is NOTHING plastic on my $2700.00 rims that I had just spent $380 with them to have cosmetic work done...I felt very discarded and was made to feel like I don't know what I have invested my money/interest in. I had to call out to California to have 2 METAL rivets shipped to me and I replaced them myself...I will not trust my car with this company EVER AGAIN due to lack of consideration/professionalism/expertise. Not to mention they still managed to chip paint off the freshly repaired rim and my car was dirty when I picked it up a quick car wash/wipe down would be nice...when someone is spending money to enhance their car its because they care about the way it look so to have a company mishandle it and return it in worse condition than it started in is terrible!

Where can I even start. Amy is just amazing and the techs on staff were absolutely blazingly fast…read moreand precise. Came in at 5pm in a frantic because of another local tire shops shenanigans and amy and the tech were willing to stay late ( shortly past closing ) to get 4 new tires installed, balanced and programmed to my truck. Absolutely hands down best customer service I've had in years from a mechanic. will be bringing all my vehicles to here from now on knowing I'll be in good hands.

I go to Best One for all tire service. Repairs carried out in a reasonable time, and service has…read morealways been great.

Price came in under estimate and they could have charged me estimated price but didn't. Very…read moretrustworthy and great service.

Honest people and honest work. I can trust what they say and when they say they will do something…read morethey keep their word. Cost efficient and respectful men.

They are not very friendly when it comes to Customer Service. Ellen was rude and disrespectful to…read morethe point of hanging up on me when I asked to speak with Upper Management to file a formal customer complaint. When they did work some suspension work on my car more specifically and Allingment it was in such bad condition to the point of it pulling and almost caused an accident on the highway on my way to work. It was very scary to say the least. They asked me why I did not bring the car back to them and I said, " Why would I bring it back to you when the awful job you did caused my car to jerk and pull violently to the left and to the right so bringing it back to someone that did a poor job was out of the question so I went to Tire Barn and they told me that Hubcap Express LLC should not of even touched the car due to it needing new ball joints, control arms and new breaks as well as barinings in the suspension of my car. Tire Barn also told me it was going to be a hefty 5 thousand dollars. The car isn't even worth that kind of money. Hubcap Express LLC refused to refund my money for the poor alignment they did and on top of that refused to even acknowledge their fault in the matter. So much so that they refuse to negotiate with the mediator of the Attorney General's office making it look like I was wrong for bring it up to this level of a Customer Complaint do to Ellen refusing to let me spaeak with her Manager or file a formal customer complaint. I reached out to Mr. Tom Scherer through an unconventional way but none the less informing them Hubcap Express LLC that what they did was wrong and calling me names making fun of my Disabilities as a Brain Injury survivor by calling me ,"Special" in a derogatory way quoting their response to the Attorney General. They refuse to respond making their selves look like they did not wrong due to their power as an small business owner. They are highly, "NOT RECOMMENDED TO ANYONE". DO NOT GO HERE their prices are high and will snake you like they did me.

Best customer service I have received in a very long time! Everyone was very nice and professional…read more I received the service that I was looking for at the price that I was quoted. I will not go anywhere else in the future.

Owner is extremely rude, I went for an inquiry on pricing and was met with the opposite of customer…read moreservice. Would not recommend.

Great speedy service. Smaller family owned business supporting the local community when they are in…read morea Tough spot.

My belongings (two Iphones, Apple air pods, Apple Watch, another set of headphomes as well) were…read morestolen from my car by A Melissa is what the man Ryan said. well she is the one who had my phones and was "holding onto them" my phones were in my car at Parker on Cass street. then the location popped up at a Fairfax address, then when I changed my lost/stolen message on my phones of "I can be contacted or I can come with them police" they were turned off and brought to this place. I contacted them they said they would need permission to release my things to me, (hence they were stolen from my car?) so I was able to contact someone above them and get my phones. when I got there it seemed they had put my number phones in water. it ridiculous how grown men will steal from a young woman. These things make me so sad and disappointed. my phone still work after a good rice bath lol!

I recently had my car worked on (broken window regulators in 2 windows) and they had me back on the…read moreroad within a day, for less than I was originally quoted. They even cleaned the tape residue off my window. Nice people and I will definitely recommend them.

Phil is a nice guy and was able to get my tire fixed and me back on the road in a very reasonable…read moretime and a reasonable price. I originally took it to Tire Barn on W Jefferson yesterday and they put air in my tire and sent me away. I needed a key to unlock the lugnut. They only looked in the glove and didn't find the tool so they said they couldn't help me. Today not only did Tire Broker fix the tire they found the tool by taking the time to look in the trunk they bought one for me so I never have to worry again Tire Brokers took great care of me today and I would definitely recommend them!

My car just wasn't riding right. Tires looked ok but what do I know. So I pulled in and they were…read moreable to take a look at the car pretty quickly. They said tires were good but needed an alignment. They got the job done quickly and I felt very reasonably priced. My car is back as a smooth ride. Thanks guys I'll be back next time I need car repair.